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Eleventh Street Auto Repair
820 S 11th St, Philadelphia, PA 19147, United States
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Eleventh Street Auto Repair
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Ja
Review №1

11th Street Auto is a stand-up, class act. Its a family owned and ran business and the people working here are courteous, professional, and timely. The owners/operators are salt-of-the-earth guys that are real Philly through and through.Went in for an inspection at 0730 and was hitting the road with fresh stickers at 0800. Ill definitely be back next year, and (hopefully not) in the interim should I have any issues that come up.There are not many places like this left in Philly, I would highly recommend them.

Ra
Review №2

Amazing service and experience! Will definitely be recommending them to all!

Tr
Review №3

Literally a gem! Everyone at Eleventh Street is so friendly and helpful on top of being efficient! Unlike so many businesses they understand the value of consistent good customer service and honestly I wouldn’t have expected it at a repair shop. They are simply the best I’ve ever experienced.

Se
Review №4

I moved to South Philly and needed a new mechanic. These guys are friendly and always get me in quick and in most circumstances have my car back to me on the same day. Their prices are fair and you have the added bonus of being able to park your car in their lot. If you need a mechanic I highly recommend Eleventh Street Auto.

Ca
Review №5

We love 11th St. Auto!! Professional, quick, HONEST, service at reasonable prices! We wont bring our cars anywhere else.

Bi
Review №6

I needed some minor work done to the side of my front bumper after swiping a curb and Tony Jr. took his time to explain to me the options I had on both a full factory-like repair and a touch up. Also - suggesting that I dont spend more than I needed to, especially since it wouldnt really be noticeable after a simple touch up (it was a small area consisting of deep scratches that compound couldnt remove). He was able to work with my schedule, get me in at 7:30 AM and out of his shop a little after 8 AM. By looking at their facility alone you can tell the quality of work they produce. I appreciated his transparency and honesty with the situation, and the level of service provided when interacting with multiple employees -- theyve earned my trust and business for many years to come.

Ka
Review №7

Amazing customer service, quality of repairs, and value. I’ve had the best experience here twice and will be coming back for all my car needs! Thank you !

Ro
Review №8

Ive never had a good experience at a car repair shop until this one. Its always my worst day Im going there, and I usually leave feeling not greatThis place was easy and very fast. In and out before I could even finish my hoagie. Honest and fair price based off a quick google search. Id go back

Mi
Review №9

Had a very good experience here getting my inspection and new brake pads. They are extremely polite, family owned and most importantly for a mechanic shop: they are honest. Highly recommend

Jo
Review №10

Adam was a huge help here, these guys are professionals and are about as friendly as it gets. Great place, it’ll be my go to

Ja
Review №11

Hours are ideal for, can drop off before work and pick up after or next morning. Tire fixed same day and for a great price. Love that it is family owned.

Jo
Review №12

I had a great experience here. U can tell its family run and they care. Went to get my inspection stickers replaced because of a new windshield and they handled the job well

Bo
Review №13

These guys are great, my first time using them for my car and I had a wonderful experience. Ill be coming back and will share with friends and family as well!thank you!

Jo
Review №14

Cant say enough about this spot - always impeccable service, and always going above and beyond to help you with your car. Thanks for providing such reliable service right in the heart of the city

Ca
Review №15

They tried to take advantage of the fact that I was a woman by asking me to pay $650 dollars to make “necessary “repairs to my car in order to pass the vehicle inspection. Little did they know that I am very aware of the good condition of my car and decided to take it to another mechanic in the city. Surprise! My car passed the inspection with no problem! Crooks!

La
Review №16

These guys are the best! They fixed my car really fast and did an excellent job. I was there 8 months ago and still remember how much I liked them and trusted them right away. The owner is a smart friendly guy. Highly recommend.

Ed
Review №17

I have been taking my 95 Toyota Avalon to Eleventh Street Auto Repair for over 10 years. They provide reliable, expert, and trustworthy service. On one occasion when I needed the steering box (rack and pinon) replaced, they suggested that I take it to a Toyota dealer who would have more experience in this type of repair. In the dozens of other occasions, they have maintained the car so well that I have been able to take it on long distance trips even though it has 140,000 miles on it. I cannot say enough about how reliable and friendly they are. In my opinion, the best car repair shop in Philly!

Mi
Review №18

11th Street Auto is one of the few HONEST mechanics in Philadelphia! They knocked out my inspection and brake pads in less than a day (

Na
Review №19

I couldnt ask for cannot get better service or technicians. I was also pleased by their competency ad the fair price! Go check them out!

Vi
Review №20

The first time I have been compelled to leave a review for any establishment. Insanely good price, incredibly nice guys, quick turnaround. No wonder they’ve been in business since ‘72. I was honestly expecting to pay more than double what I was charged. Do yourself a favor.

Te
Review №21

Best and the most honest service in Philly! They fixed my drivers side mirror quickly and were very kind! They just found a life long customer in me!

Ty
Review №22

Very easy to deal with. They are always happy to service your car. Will definitely recommend to all I know.

Ma
Review №23

I am from out of town and these guys dont know me at all but Frank really took care of me after I hit a pothole and blew out 2 tires. Got me back on the road really quick. Good guys, I would definitely recommend them.

Ky
Review №24

Fast and friendly, no-nonsense guys. Highly recommended. Always do great work and not too expensive.

Ru
Review №25

Ive gone to various car repair places for the past 10+ years in Philly and have never been truly satisfied with any of them. My car had a few issues recently and 11th street was close to my house and very highly rated, so I brought it in. Very polite, very helpful and had my car running great again by the end of the day. The pricing was more than fair and I really felt good after the experience. I dont wish any more car issues on myself but now that Ive discovered 11th st, it wont be so nerve racking getting them dealt with. Give them a chance.

Ra
Review №26

These guys are amazing! They have my business for life. Honest, straight forward and do the job right. I will go to them for everything with my car!

An
Review №27

These guys are excellent. Unfailingly honest and quote you reasonable prices. You wont feel stupid for not knowing everything about cars and they wont press you to make unnecessary repairs. Even though its a trek for me to south philly, I wouldnt go anywhere else.

Ru
Review №28

Good reliable mechanic. They got me in and out very quickly. Repair cost was less than the estimate. I would recommend this place.

Ca
Review №29

Fast, simple, and straight honest people. I would recommend these guys to anyone I know! I will defintely bring my car back to these guys if I ever need to again!

An
Review №30

I brought my car for a service and to check my engine because it was sounding strange. I took a day off from work for this because I do lyft/Uber. It took them all day and when I came to pick up my car they said everything is alright and there is no charge, so I thought that’s strange and I asked how could there be no charge for a service and the guy said oh we didn’t do a service so I said why not and apparently he didn’t write it down so they didn’t do it. The service was the only reason I brought my car here and had to take a day off to do it and now I have to take another day off to get this done!! This is extremely annoying and unbelievably. Also if they only did a check up why did that take all day. I brought the car to their shop at 8:00-8:30 am and they called me to pick it up at 3:30pm!! I am never coming back here again!

Ka
Review №31

Took my car here for an inspection and because my wiper fluid wasnt spraying out anymore. They reconnected the hose on the wiper fluid for FREE, and my 10 year old car passed the inspection the first time. They didnt even try to push new windshield wipers or a battery or an oil change on me - unlike every single other inspection place Ive been to in Philadelphia. Car was ready on time and they were very friendly, plus the location + price cant be beat.

Je
Review №32

I brought my car here because of how many great reviews they had but i wind up wasting my time and money catching uber there and back for them to tell me to take my car to the dealership. I did and when i called back to get an estimate for the repair, willing to give them another shot, i found the older man to be rude. Plus they never called me back like they said they would.

Mi
Review №33

These folks are not only honest and very experienced, they are genuinely nice people. They will not try to sell you something that you dont need, will explain in direct terms what should be done and have your work complete that same day. No better repair shop anywhere in Philadelphia.

Za
Review №34

They were the most helpful folks. One of the mechanics saw us at a gas station and realized we were having trouble. Graciously he helped us try to figure out the problem and even went as far as to contact his boss to see if they could open the shop for us to get it fixed. All of this was done on his day off... Then when the woman that was going to tow the car came by, she went through a checklist of ideas to try before towing it. One of them worked, we got the car on, saving us so much time and money. I highly recommend anyone with car problems to go to this shop. Theyre focus truly is the customer, not just money. Thank you 11th Street Auto!

Jo
Review №35

Great service. Honest and fast and friendly. What more could you want?

Wi
Review №36

I was visiting Philly with my family, and our old minivans brakes started smoking: people were honking at us, and saying that we might be on fire. I doused them with cold water from our cooler (possibly warping the rotors) and, after checking my family into a hotel, took it to Frank and Tony on nearby 11th Street. Tony found me a parking spot overnight, even though they had almost no room, and the next day, after calling with a few questions, Frank called again to say our brakes were fixed. I was just happy that everything would be ok and figured it would cost several hundred dollars. But this gets even better. Frank had checked the brakes, adjusted them, and made sure they were safe to drive the 700 miles back home: NO CHARGE. He took time to explain the cause of the smoke and recommended we see the dealer who installed them to double-check when we get home. Talk about a class act: honest, courteous, helpful. HIGHEST RECOMMENDATION!

Jo
Review №37

Excellent auto repair shop, very honest staff who wont make you get unnecessary service or repairs.

Ca
Review №38

Always honest, smart guys. I’ve been using them since 2008.

Al
Review №39

I had my car inspected here and they fixed my squeaking brakes - a problem the guys at Pep Boys on Columbus said was not a problem and some brakes just squeak.It wasnt overly expensive but not really cheap either. I would take my car back here in a pinch. The only area of confusion was when I dropped my car off after business hours for the inspection. there wasnt really a clear drop off area for my keys and information.

Ni
Review №40

Friendly, straightforward, and timely. They have helped me during more than one car crisis during my time in the city.

Ch
Review №41

Best auto repair shop in Philadelphia. Fair prices and honest work.

Ja
Review №42

Ed guarantees all of his work. If something purchased is not working he will happily allow for an exchange or refund.

Je
Review №43

Very honest and agile. Best Auto Repair in the City.

Dm
Review №44

Seems like honest mechanics exist!

Mi
Review №45

SO helpful and honest! Thank you!!!

Ro
Review №46

Honest repair s

Information
3 Photos
46 Comments
4.7 Rating
  • Address:820 S 11th St, Philadelphia, PA 19147, United States
  • Site:http://11thstreetauto.com/
  • Phone:+1 215-928-0376
Categories
  • Auto repair shop
  • Bank
  • Bank or ATM
Working hours
  • Monday:6:30AM–5PM
  • Tuesday:6:30AM–5PM
  • Wednesday:6:30AM–5PM
  • Thursday:6:30AM–5PM
  • Friday:6:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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