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Central Auto Service
3917 Lancaster Ave # 27, Philadelphia, PA 19104, United States
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Central Auto Service
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Sa
Review №1

Such great service! They took care of my car the same day I brought it in and even double and triple checked it to make sure there were no problems. The mechanic spoke with me afterwards to comprehensively explain what was wrong and even showed me the old part that he had to remove from my car. The couple who owns this shop is so sweet and compassionate. Would recommend this shop to anyone!!!!

Ap
Review №2

Amazing service. I got there for a vehicle inspection just as they were closing but they kindly took me in, took care of the car within 30 minutes, and had me out of there. They were SO kind and SO professional. Absolutely would recommend this place to anyone.

Sh
Review №3

Very friendly & reasonably priced - I didn’t have an appointment & they were upfront and honest about how long the wait would be.. it was still less than an hour for a Saturday. They did my PA state inspection within 40-minutes, we’re very careful to keep my car clean inside, and very friendly. Will be my go-to auto center from now on.

Vi
Review №4

Fast and reliable service! Amazing customer service!

Co
Review №5

Good work for a good price. They are docked 1 star for terrible communication about the work being done and time frame. Overall I would go back.

Fo
Review №6

Called last minute for an inspection, waited no less than 20 minutes. Thanks for the great service.

Ky
Review №7

On a whim, I came in as a new client to get a state inspection and oil change. I was completely unprepared! Didn’t have my registration card because I needed to renew my registration but also didn’t have my title number to renew online. I explained the situation and tech was super nice about it. He took my proof of insurance (I at least had that) and put my information in his system. After a few minutes, he came back with a print out with all of my vehicle information. I was extremely impressed! The inspection and oil change was faster than expected which I appreciated. Thanks guys, really appreciate the great customer service.

Do
Review №8

Bad place to go dont trust them

MC
Review №9

Great and honest service. Highly recommended.

Je
Review №10

I got my oil changed there once because it was close to me. Within a few miles of driving my check engine light came on. I took it back to them and they did a diagnostic test with the computer. It showed that my engine has catastrophic engine failure… Misfiring on five out of six cylinders. When I took it to a BMW mechanic, they said that somebody ran the car with no oil in it and it must have only been for a few minutes. I called the shop to ask them questions and the secretary would not even give me her name. These people are refusing to take responsibility for a mistake they made. BMW showed the code happened just after they charged my oil. Now I’ll have to take them to small claims to get the cost of a new engine.

Ra
Review №11

New to Philly and got my emissions test done in less than 20 mins. Super fast and so nice. Highly recommend.

SH
Review №12

I go here for my inspections I normally don’t have a problem with them. But on several occasions I went here to get a wheel alignment done. The first time they told me to come back in two days made it appointment came at the time of the appointment and they still told me they cannot do it. Told me to make another appointment I did vets sent my vehicle to them the very next day at the time that they opened by the end of the day my vehicle was at the business all day from opening until closing and they still did not do my wool alignment. They told me to come back Monday morning to pick up my vehicle I explain to them that I would not get my vehicle done. I went back to them a month later axing about a wheel alignment and yet again the lady told me that they are almost done with a wheel alignment it won’t be Long can I wait I waited an hour and still they are working on a vehicle. I left my vehicle I called back two hours later they told me my vehicle was done when I get back to their business my vehicle still wasn’t done they told me to wait initial should be finished soon I waited a whole hour before my vehicle was done. Then they give me a list of other items that needs to be done on my vehicle. I would not go back to them aTo get any more work done

Ch
Review №13

Good experiences at Central. Good local garage.

Ra
Review №14

Completed oil change & inspection very quickly! The woman working at the front desk was nothing but helpful and friendly. Price was reasonable. Definitely recommend :-)

Ja
Review №15

Ive used this shop a few times since moving to Philadelphia. They have a great location, honest service, and fair prices. Theyll call and update if the timeline or scope of work changes, and provide periodic updates. Turnaround is also usually quick provided parts do not have to be ordered.

So
Review №16

Great shop! Ive had my car serviced here several times and they have always been fast and done a good job.

As
Review №17

Really lovely family-owned business, best service Ive had and the only place Ill go for inspections

Di
Review №18

Pa inspection prices are $75

Om
Review №19

First time I went there was trying to get an alignment. Guy gave me good information, and said to come back on Thursday bc he was busy.I come back on Thursday and the woman at the front says they wont do alignment that day for some reason even though the guy was there. I came very early in the morning and even had made an appointment but still nothing. They kept saying Ill should go to another store. Then I said I made an appointment isnt that what its for! (Seinfeld reference!). She said no make another appointment and come back on Tuesday. I was confused and left.The rating is an acknowledgment that I never actually got the work done, but it was just odd that I had two different interactions and they essentially they did not want to do work on the car.

Ab
Review №20

First time I want to this place for inspection after I look there great reviews on google. I wasn’t surprised at all. All people work there deserve more than 5 stars. Combination of good people and good service. I will return again if I need any car service and I will recommend this place to my family and friends.Thank you very much guys. Keep up doing good work.

Ma
Review №21

Went for state/emissions inspection. Was in & out faster than I could get comfortable in the chair.

Gr
Review №22

Brought the car into shop at 9 am, had it by the afternoon. Fast service and the staff were knowledgeable and friendly.

No
Review №23

By far the fastest, most efficient car inspection Ive ever had. Everyone was really nice and professional. 10/10.

Cl
Review №24

Couldnt be happier with my experience here. Got my transmission shift cable replaced. Staff and mechanics were friendly and professional; charged me exactly what was estimated; gave me the old part when I came back for the car; the whole thing took two days. Thanks!

Ti
Review №25

For my routine car inspection they were very good. It was a quick in and out and they were pretty thorough with their work. The people working were kind, though the glass window they have for the attendant made it a bit of a struggle to have a conversation at first. Overall a good experience and the place I would recommend if you live in this part of the city.

Ma
Review №26

Honest, trustworthy service. Friendly staff. Decent repair rates. The owner and his staff go out of their way to accomodate their clients. Very satisfied customer every time I go there.Very recommended!!!

Ty
Review №27

Whoever is the receptionist needs to be fired. very rude and hung up in my face multiple times.

Ma
Review №28

Super friendly and amazingly helpful. They took care of me and went the extra mile when another shop would have charged me an arm and a leg. They were patient with me and explained the process of what they were doing, even saving the old parts do I could view them and see what exactly went wrong. Will go back to them again because I know Im in good hands and wont be cheated. Definitely recommend highly

Ha
Review №29

Very honest prices! Great customer service. If you don’t know where to take your car this is the place !

Al
Review №30

This place is amazing! They took me in right away and the prices were great. They even poped out a dent I had in my bumper just out of the kindness of their hearts. I recommend this place for any of your vehicle needs. They even told me how to handle a ticket I just got since I am new to the city. Really needed to find some kindred souls that day to help me out and I hit the jackpot with this place. 100% will be going back for all my car needs. Thank you!!

J
Review №31

Nice guys who do honest work. They actually tried to down-sale me on the pil change encouraging me to get the cheaper oil.

Lu
Review №32

Very friendly, covid-conscious, honest, and communicative!

Sh
Review №33

Awesome place and great customer service. They even let me wait my with my dog:). Went in for an inspection today and they had me in and out. Very quick service and efficient. Highly recommend.

Fu
Review №34

Good

Ra
Review №35

Quick state inspections.

Mu
Review №36

I went in because one of the reviews said In-and-Out....and it was in and out for my inspection. Also they are honest and dont hand you a big bill when you go in for a service. Thank you very much.

Ar
Review №37

I called 15 places for an inspection with everyone turning me down and telling me that itll take 2 hours minimum and you have to book an appointment.I called Central Auto and they were the first to guarantee Id be out of there by 45 minutes and they can take care of me. Very kind people as well!100% Recommend :D

Jo
Review №38

Good, honest customer service. Completed inspection in 2 hours.

De
Review №39

This is a very honest establishment. Every time I had an issue with my car no matter how big or small it was address within a timely manner and at a reasonable price. This place is my go to.

Jo
Review №40

I highly recommend Central Auto Service. They have repaired and serviced my car well for 16 plus years as a doctor at UPenn. Their customer service is excellent, their prices are fair and they have kept my vehicles running well. Whenever I get need my car they happily give me a ride to a nearby car rental.

Ju
Review №41

Down to earth 🌎 people

Si
Review №42

They’ve been doing work on our vehicles for years fair pricing efficient courteous and professional

Gr
Review №43

Fantastic spot, came in for an oil change and was out in 20 minutes. Professional and quick.

Ka
Review №44

Not as expensive as most places but VERY thorough work better than most place.Im a Multi car owner 4yr returning customer. Love the husband wife run business, They make sure you understand what is wrong,what they had to do and what is normal.They are very prompt being i work overnight being available as early as possible is a plus for me.Thank you for all the great work

Ad
Review №45

Very impressed with the service. They didnt try to upsell me, just told me what was wrong and fixed it for a good price.

Su
Review №46

Nice and efficient service with detail information. And the guy who owns the shop he Gavin me great price to find the part from $1140 to $540, am so great full to go the right shop!!!!

Mi
Review №47

PREDATORY BUSINESSThey attempted to charge me $450 to replace my battery. Needless to say I had the job completed at another service center for $190. When I asked why it was so much money they just smiled and said this is how much it cost. This is a predatory business that overcharges young college students in hopes that they wont realize whats going on.I graduated from usciencesMy father is an HONEST mechanic in the suburbsDONT TAKE YOUR CAR HERE

Na
Review №48

Great place

An
Review №49

Besrat and Hanna run an exceptional and dependable auto shop, they are excellent communicators and honest business people. Besrat clearly and scientifically explained what was wrong with my 96 Jeep and went above and beyond in terms of service and labor in helping me find a solution that worked. I couldnt be happier about my experience here and I am glad I have a mechanic in my life that I trust, feel confident in, and can afford.

M.
Review №50

These guys are both competent and honest. Theyre my go-to garage for everything I cant do at home, which is almost everything since I dont have a driveway.

Sh
Review №51

Quick inspection and they dont try to scam you into buying a new catalytic converter like AAA.

Fa
Review №52

Vey friendly and helpfulMr Besrat did a great and honest job

al
Review №53

They were so nice and helped me in my time of need. Great people I deff recommend

De
Review №54

DO NOT GO HERE. I went to get my brake pads replaced because they were squeaking, when I picked it up they were still squeaking. I brought it back and drove around the block with a mechanic, who heard the noise. After an hour of working on my car, he claimed that there was no noise and there was nothing wrong. My brakes literally squeaked on the way back home. I will now have to go and get my brake pads replaced again at a different auto shop and accept that I wasted $400 at Central Auto Service.

M.
Review №55

Very helpful in giving me an estimate.

An
Review №56

Nice and reliable service, car was dirty after repair

De
Review №57

Quick and curteous service.

St
Review №58

Very affordable and honest shop

Do
Review №59

Fast and friendly service always

Pe
Review №60

Sloppy employee damaged my car last year. First time I went there, the mechanic left his blackened grease hand print on the ceiling of my driver side. Second time I went, I left my car overnight so they could replace brake pads. After arriving home I found my driver mirror back had been hit or scraped, and was missing the lower panel.

Er
Review №61

Very prompt and informative

Ke
Review №62

Clean shop and good customer service.

bi
Review №63

Great service done auickly

De
Review №64

Very honest great work

Do
Review №65

So far not pleased with service - Going back to try and resolve -

Ni
Review №66

I ALWAYS use this place to fix my car and for my inspection.

As
Review №67

Staff was friendly and helpful

S.
Review №68

Professional, fast service!

di
Review №69

Professional

Ru
Review №70

Doesnt exist

Pe
Review №71

Bad people

Information
16 Photos
71 Comments
4.3 Rating
  • Address:3917 Lancaster Ave # 27, Philadelphia, PA 19104, United States
  • Site:https://centralautoserviceinc.net/
  • Phone:+1 215-386-4205
Categories
  • Auto repair shop
Working hours
  • Monday:7:45AM–5:45PM
  • Tuesday:7:45AM–5:45PM
  • Wednesday:7:45AM–5:45PM
  • Thursday:7:45AM–5:45PM
  • Friday:7:45AM–5:45PM
  • Saturday:7:45AM–5:45PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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