I had a great experience at their facility. Very professional and courteous. While I was at home waiting for the work on my car to be done, they called me and kept me updated on the progress of my vehicle. They actually go over every detail, from what brought you in to what was being done to your car. It was a different experience for me, before I left with my car they walk with me to my car and went over the work that had been done. I could not have asked for a better experience. I would definitely come back!!!
I’ve been looking for a honest, professional place to go for YEARS and I’ve found one. Minor problem on my brakes, so much so, that they didn’t even charge me so because of that, I brought the mechanic lunch! I am very please with their honesty. That goes along way and I look forward to doing business with them in the future! Thx guys💯
Honest and high quality interaction and work ethic. Very hard to find today. Just as good or better than dealership routine or emergency. Most work is same day complete. If you need worry free repairs take your vehicle to RAPCO.
I have a long history with this place, they know whats best for your vehicles.
I ordered a chrome molding for my toyota camry the piece came and was installed, the driver side fell off and i contacted Jason. He apologized and immediately ordered both sides anticipating the other one would loosen as well. He personally installed them himself to assure me that would not occur again. I was impressed with the great customer service.
Jay and his crew are the best! Great service and great prices!
My favorite car repair place see you soon
I didnt have much money, my back breaks were failing on me they fixed my car within an hour and gave me a detailed list of the other work I needed done at a great price. highly recommend
Poor and lousy service theres a guy around the corner thats better right in back of the place an old Jamaican guy
Love this place always on point quick and handles the problem
Would recommend them to anyone in the Philadelphia area. Got my baby back up and running and explained everything as they went. Wonderful experience.
If you want quality service and honest PROFESSIONALS who values their customers and do their best to give your vehicle the quality service you expect, see these guys at RAPCO (Huntington Park). They got me the best rims at great price. HIGHLY recommended.
Very good value, I happened to past them one day and decided to give them a try .. and I’m glad I did, first their customer service is top notch 100%! which is hard to find and very much appreciated . They walked me threw each step of the way and was never pushy. They go above and beyond for their customers which I enjoy the most. I highly recommend this place to take your cars to get serviced. The prices are really good and they have fast and efficient. ! They have a customer for life ! Special thanks to Jay he’s awesome!
Very very expensive just to put on 2 serpintine belts, because my car takes 2 cost $600+ to weld a flex pipe cost $1200. So of course I know a little something about cars. So I left around 930 am and by 1045 am my belt were fixed at car quest at5th and erie ave and by 2pm my flex pipe was welded on by a welding shop at 10th and tioga. So $139 for the belts and labor and 180 for the flex pipe and labor. $199 from rapco for the full check of my car. So a little less than $600 is a fraction of the $2500 estimate i was given for a 2005 kia amanti. Wheww i dodged the bullet on that one, and my daughters car is purring like a cat.
Just great service all around. Quality of work, excellent. Bill and Jay excellent customer service. Will definitely be using Rapco to service our van and any other vehicles in the future. Will also pass the word along.
I was recommended by John Kennedy dealerships in Jenkintown to go here for my Ford Escape to upgrade the grill, lights, bumper etc. They did a really nice job I had them look at my Sonata when I purchased it from another dealer. The also do state inspections among other things. Before they proceed on any work they make sure they research any issues you have. Jason and his crew do a thorough job, they will even let you in the back if you have questions about your car or take pictures of your car and bring it to you to explain any issues you may have what needs to be done. I highly recommend them. I have been coming since 2019, it is very hard to find mechanics you can trust!
Rapcos staff is always very polite and helpful. I did not have to wait long before receiving an update on the vehicle. Rapco is always very clean. I felt very comfortable while in the waiting area.
EXCELLENT AND HONEST SERVICE. IVE BEEN GOING HERE FOR YEARS. THE TWINS,MIGUEL AND BILL. THE OLD CREW. YOULL BE EXTREMELY HAPPY WITH THE NOW YOUNGER GENERATION AS WELL. MY CAR IS LIKE BRAND NEW, NOW.😊😊
Always a great service. Hope to still use them. Very reasonable
Bill is the best. Great customer service!
Just spoke with I believe Mike over the phone. Although they were unable to lend a hand with my problem this is probably one of the most professional auto repair places Ive ever contacted or at least the guy who answered the phone is extremely professional and diligent I will definitely be bringing my car here when I have an issue they can fix.
Great place👍🏾
Very nice Place Very friendly service
I have never returned to Rapco for the same thing twice.
Great place quick service. Knowledgeable staff. All around great place
Rapco was recommended to me by a relative. I do have an automotive shop I have been using for years, but I decided to give them go and Im happy I did. They were prompt in a response to an email I sent them (2 responses by 2 different people. The quote was the same and one had no idea the other had already responded) so I called to make an appointment. I was able to bring the car in right away! They were professional, courteous and honest. As a female, my knowledge of cars is very limited, but they listened to my explanation of the issues and understood exactly what I was trying to describe. They explained everything to me so that I could easily understand and the price for numerous repairs was fair. My car now runs like it did when I purchased it! I am extremely satisfied and I have a new Automotive Repair Shop!
Today is my first experience with Rapco Auto. I googled oil change and everywhere was booked and I need an appointment. I didn’t feel like driving to the car dealership for the oil change. Then I seen Rapco was around the corner from my house so I took a chance and called. I need the oil change last week and there was other concerns as well. I was told to come on around, since it was my first time they inspected my car. I need front and rear brakes, a window switch and could use new tires. I was give a quoted price before the work was done. I felt it was reasonable for parts and labor. Much less than the car dealership. I have found me an auto shop I can trust for my vehicles. This shop cares for the whole car. I will recommend this place to all my friends.
Good work. Got me in and out with no problem
Great service ..would recommend to others
With top tier customer service and reliable work, Rapco is definitely a hidden gem in the Philadelphia area. The staff is very honest and knowledgeable and make you feel more than comfortable. They give you a lot of information about your car without being over complicated or overbearing. I drove out of their garage feeling extremely satisfied and confident about my car. This was my first visit but I will most likely return for future repairs.
Upon calling for an inspection appointment I was able to get a next day service. The service was comprehensive and going beyond the call of duty... made me and my car feel well taken care of without excessive costs. At the end, all service related issues were clearly explained ....and all this with a great attitude and a friendly smile. Highly recommended for all those who are looking for an honest and competent car service that is always overly accommodating but never overcharging! They will actually try to save you money! An unusually rare service and experience in this rough big city of Philadelphia!
Great experience. They took care of all my cars issues at what I thought was a very reasonable price. As far as it being my first time there, not only do I plan to to return, but I can safely say they are more likely my new mechanic. Shout out to Jay and the rest of the crew for their superior customer service.
Very professional and friendly Im very good workthe site is always clean and vending machine is always stop the restroom always smells very nice and is very clean.
Love JAY AND THE GUYS.. GREAT WORK
Alex was great in his explanation of what work I needed done to my vehicle. He also gave me a price quote, which was the worst case scenario. The bill was at least $100 less than the worst case scenario. Boy, was I grateful!! He kept me informed of the status of the repairs; very personable and professional. Ill recommend RAPCO to all my friends and family.
Love the professional attitude and the level of care they gave me and car. This is my official auto shop from now on!
If you are looking for an automotive center that is not only top quality but reliable, friendly and customer service oriented look no further! Rapco Automotive Centers is your place! My husband and I have been taking our cars here for years and Mike and his son Jason have always treated us with the utmost respect and honesty. We have only bought used cars and Mike and his team have always worked on them and kept them in tip top shape! I would never trust anyone else to work on our cars. My husband and will always be loyal customers to Rapco!
Very helpful even though he did no work on my car.
Great work but high priced
They were the worst very high prices 16oo dollars for a tune up I will never go there again they made the problem worse drove in toe out
These guys are great! They helped me get the alignment I needed while educating me on different parts of the vehicle. My alignment on my E92 BMW is PERFECT! 10/10 will go back to them, even though I’m from Reading!
This place is a rip off!!...you have been warned!...never did the job,made me pay a high price for something I did not need,came back and wanted me to pay more!!?!..I got 5 vehicles they could of worked on all of em!!...NOT
Been using them for over 8 years across multiple family vehicles. Always upfront, always helpful,always the job is done right the first time. They are really good with customers and give you a good breakdown before they start the work. Highly recommended to be your regular mechanic. They are top notch.
Mike, Bruce and Jason were great. Jason tinted my windows in my last vehicle. Did a super job. Wont go anywhere else. Not only was the quality there the prices reasonable.Had custom wheels put on and was very pleased.Great service!
Great service. Very friendly. My suv was fixed in no time. I love that it’s a all in one auto shop. I will be returning for further repairs in the future. All other auto shops just lost my business.
Patient and fast
Rapco is the place to go....hands down. Their service is undeniable. I went into Rapco after getting a free diagnostic reading from Autozone which said that my ignition coil in cylinder 6 had gone bad. Upon arriving they were very professional. They tested each of the coils and come to find out it wasnt the coils at all but the actual spark plugs that had gone bad. After replacing the spark plugs my car has been running like new. I will continue going to them for any of my car needs. Thanks Rapco for the A+ service you provided.
The air conditioner in my car died in the middle of a 90 degree+ heat wave. I took my car to Rapco expecting a long wait and an expensive charge. They got to it right away, fixed it perfectly the day it got there and the fee was far more reasonable than I ever expected. Everything has been working perfectly since bringing it in. I could not be happier or more appreciative. Thank you Kevin!
Ive been bringing my cars to RAPCO for over 20 years & I have to say that theyre reasonable. Theyre very thorough on inspecting my vehicles but dont force you into getting something done to your car. They will advise you & let you decide. Im very happy with the service.
I had to get my car inspected so I actually was sent to Rapco by an auto mechanic who didnt understand what was wrong with my car.Within 5 min., probably less than that,these guys not only diagnosed the problem but had it taken care of in less than 30 min.Lets not even talk about the friendliness.These guys are my new go to shop,from tires to oil changes.Thanks guys see ya Friday.
These guys are the best in the area! Friendly, knowledgeable and they always go the extra mile to keep you informed about what is best for your vehicle. Family owned and just all around great guys! I only use Rapco for all of my automotive work.
Bill and Jay were very helpful and concise with the information they provided. Service was speedy and tremendous. I would definitely recommend them for any car trouble you may have.
Repco employees were friendly and courteous; the also provided great customer service. The customer waiting area was inviting and comfortable. The restroom is accessible, clean and appealing. The service performed on my car was completed in a short amount of time. Overall, I had a pleasant experience.
Why would I take my car anywhere but Rapco? I know theyre going to do a great job, no nonsense, nothing but getting it right. Friendly smart guys who take pride in what they do. These guys know cars. Excellent service!
I highly recommend this auto repair shop. I came in for the first time in a stressful situation with my car that needed immediate attention. Everyone in the shop was kind and caring and took the time to listen and assure me that they could and would fix the problem in a timely manner. Within half hour, my car was test driven, diagnosed, and repaired!! While waiting I sat in nice comfy leather couch and read a fashion magazine. It was my most comfortable car repair experience ever! Thanks so guys! Ill be back for that alignment!!
I always take my car here. Today I needed an oil change; I called at 830am and was able to get my oil changed by 1pm. I never felt afraid to ask questions. The staff are nice and courteous.
Took my 2007 Saturn relay van in for a new alternator and they were very professional and detailed. ALEX was a terrific help and explained everything that got done and needed to be done.Highly recommend!
As always great service! Brought my car in for its yearly inspection and a oil change and an always the staff were helpful and friendly
Miguel and Steve displayed great customer service, when they was explaining the issues with my 2011 Kia Soul. They gave me options and they were willing to work within my budget. I appreciate that explained the best and worst results of my decision. They also explained the advantage and disadvantage of my former auto warranty. I am glad that they are my first option on my my a vehicles needs.
I have always been skeptical about going to auto repair shops. However, Alex put my worries at ease. He did an inspection on my car and showed what maintenance I needed on my car. He was totally awesome and very detailed. I will definitely be going back. Thanks Alex
Great Car Care Asks for Jay
Mr. Bill was very professional detailing the needs of my vehicle. The repairs were completed within a short time to my satisfaction. Kudos!!!
Truly a wonderful experience! The gentlemen at RAPCO were truly the best! After taking my wifes truck to be repaired (excellent craftsmanship) and noticing the smile that was left on her face, I decided to take my own car in tô be serviced (brakes, engine mounts and a few other issues) also some cosmetic upgrades! These guys truly know the business, detailed explanation, timely and kept me abreast of the issues and most important to me, EXCELLENT customer service! Although a customer, I felt more like Family! Thanks guys! You all are the best!👍🏽 P.S. Jay, no more vibrations 😂💨🏎
They didnt have it,but ordered it,and I got it the next day
Very nice staff, exceedingly honest and showed me every detail of what was going on before asking for what I wanted to do. Even ran through multiple options and explained carefully and thoughtfully about each and its price. Very quick and not busy on a Friday afternoon.
From diagnosis to repair to financials, these guys took care of it all. They got my Honda back on the road fast and with no hassle. Absolutely would use again!
The guys at rapco were extremely helpful. Did a extremely good job with the tint on my car in a very timely manner. Staff is very nice and would recommend anyone to come and see these guys.
Rapco is a great family business that has been around for decades. My father first introduced me to them when I was younger, so once I got my own car if I didnt go to the dealer rapco was next in line. They do wonderful work and if you have any problems with the work they done, its no hassle with taken it back. I have dealt directly with Jay or Mike who always accommodate me when I have to drop my car off before i got to work, there the best. Overall I recommend rapco for any automotive needs, its just like going to the dealer but cheaper and better.
I called Rapco when I suspected that my starter had failed. Mike took my call and was polite and knowledgeable He agreed to look at my car promptly and I took it in next day. I was very concerned because my car is 14 years old but I cannot afford to replace it, or put much into its repair. Upon brief examination, the mechanic noticed that I was due for inspection and offered this service as well. I agreed. Within a couple of hours I received a call that my car had passed inspection and that my starter problem was just a result of loose battery cables! I will recommend this business to anyone who looks for a fair and reputable auto service center. THANK YOU RAPCO!!
Great customer service, Affordable prices!!
Jason was very professional, enthusiastic and knowledgeable. He did an awesome job. Every mechanic was qualified and thorough. I highly recommend!
OMG All I can say about these superb auto mechanics is Quality Service from start to finish!!!!! The level of awesome customer service rates a 10. Alex was my service guy great and knowledgeable however all the guys at Rapco Bill Jason are Expert Master Mechanics. Thank You Rapco👍👍
Thank you to Alex and his team of experts for being honest and doing an amazing job fixing the problems with my Baby (honda pilot). They where very professional and their customer service was awesome. They work with you on pricing wich is very affordable. I reccomend Rapco to everyone they are awesome. Alex is amazing to work with. If you want professionalism work done on your car this is the best place to go to.
I have been going to Rapco for many years. Honestly, some of the best techs there. Knowledge, workmanship, in and out and the personnel are the best. They dont pad the bill with unnecessary add ons, just do the work and get out. Everyone should be going to them.
Really helpful and knowledgeable staff. Easy to schedule an appointment by phone or web. Overall great place to take your car.
I always have a good experience at Rapco. Weve brought our cars to them for more than 20 years. Jason makes sure that the jobs done right, and always take time to explain the repairs to me, and always reminds me that Im a Sterlers fan.
Alex helped me out through the process. Excellent customer service. They diagnosed and fixed the problem quickly. Id highly recommend Rapco for your car repairs.
Greats Guys Who offer Great Service In A Timely Fashion. Before They Service Your Vehicle A Courtesy Check aid Given Free Of Charge To Ensure You Vehicle Is Running Great At All Times. GO CHECK THESE GUYS OUT!!!!!!!!!!!
My fiance and I always take our cars there. They very friendly and informative. Our cars run excellent after being serviced. I do recommend there services to all.
Brakes Grinding & shaking, ABS and Traction Light intermittently coming on. Took my car to Pep Boys twice! Took may car to RAPCO...Once and got the problem diagnosed which turned out to be Broken Axles & Misaligned Tires (How come the BOYS couldnt figure that out). My car was fixed & returned all in the same day. Excellent customer service. Great explanations of the services they provided on my car, and my hubby and I got an awesome t-shirt.
Best place to take your car, ask for Jay!
My experience is that i was satisfied with the services they made sure that my needs for my car was done workers there explained everything to me to assure that it was safe to drive they was very kind, honest overall i would recommend someone to go to. rapo to get their vehicles serviced there i would like to thank the young man Alex who was very polite, respected young man who get a 5 star my family has had several cars service with rapco and not never had no bad experience always excellent services thank you for yawl services
Good experience for the 1st time in. Looking forward to a long lasting business relationship. Service desk attendant was informative and helped with a checklist on current faults. Wish everyone could be this straight. thanks
Great customer service and excellent work.
This is one of the best auto shops Ive been to. Theyre very professional, honest, and friendly. Would refer them to anyone!
Brian was excellent in explaining everything that was repaired in my veh. I can count on Rapco for a complete auto repair every time I go to them. Everytime I go to them all the employees are pleasant and concerned about what I need to get done. Its great to have a place where I feel appreciated. Thanks.
Jason and Bill were great!They guarantee their work.Bill took the time to explainmy bill to me.
Friendly and honest personal, quick and great communication. If you you care about your vehicle I recommend this place to take care of all your car needs.
Everything went smooth and quick. One of the best experiences ive had at mechanic shop. Affordable prices with a friendly atmosphere with experienced workers. Comfterable waiting area, would highly recommend this shop.
Appreciated their honesty.
I have a 91 Buick Regal. I know that it is a old car but I still wanted it to run good. I guess you could say that I have big expectations and a low budget. When I came into Rapco I did not know what to expect because like some of the big chain stores like Midas and Meineke you pay as you way however, after a thorough inspection of my car which was free the Rapco team met and exceeded my expectations. The car purrs like a kitten and I completely recommend Rapco to anyone who is looking for fair,honest,friendly an dependable service. GO RAPCO !!!!!
Just left here from getting my car serviced my brake light was not working and this was the 3rd visit to them for same problem. Ive paid what my bill was EVERYTIME for this repeat problem repair and they had the nerve to say in annoyance that they arent gonna keep fixing my car free of charge!! I have never received anything free from them not even a water! I politely corrected the service man and told him Ive never received anything free from here and he couldnt even correct himself! Not only did I think they were good but customer service is important and they lacked it today! My job gets all 6 of our company vans serviced here But not anymore! Very rude and inconsiderate to a paying customer!!
Great service, highly competent and fair. I will always be bringing all my cars here. Now I can enjoy getting my car fixed.
They were professionals and the job was done really fast.
Refuses to tell you any price until after the work is already done. Very crooked people.
Very nice and courteous customer service. better than any dealership or Mom and Pop Shop Ive been to.
Everyone was very helpful and professional. My mechanic got the job done promptly and did a great job!
Honest, knowledgable... they make customer service a priority. Convenient to my work, been there twice for my own cars, once or twice for lt duty work trucks also. I would have no problems sending my mother or daughter here, dont think I could give a higher compliment.
Mr Bill Landis was very professional and courteous and Jason was courteous as well. I am pleased with the service.