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Auto Parts Outlet
3650 G St, Philadelphia, PA 19134, United States
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Auto Parts Outlet
Comments
Ji
Review №1

Got all the body parts I needed for my 98 Camry. It was actually cheaper than going to junkyard. Junkyard wanted $580 for hood, fender,marker light,bumper and two hood hinges. I got everything for $260. They also carry all types of automotive parts. I will definitely come back.

To
Review №2

I’ve been looking for a fender for the past month and couldn’t find it anywhere near me. Checked every junk yard in the 40 mile radius. Then I found this hidden gem. I got the fender and the paint made to match the car! The customer service there is amazing! Very helping answering all my questions! I’ll definitely be back for future parts.

Mu
Review №3

Amazing service, honest and reliable personnel at the service desk and warehouse workers are quick and efficient. Would recommend coming here for any and all parts needed in a rush.

Je
Review №4

Great wholesaler. Saved thousands to fix my car. Observed social distancing guidelines. Only negative, there was only one cashier working and at least 12 customers waiting.

TA
Review №5

I ordered a part over the phone and requested pick up on Saturday 11/21. Went to pick my part up and was told I could NOT purchase my pickup because they were doing inventory today. Why weren’t I told this over the phone when placing my order? My car goes into the shop on Monday. I scheduled this appointment based on my Saturday pick up. Just felt like I should have been told this over the phone. I could have tried to make other arrangements. Better communication would have been nice.

Dw
Review №6

After being on hold over three minutes, a Lady will just say that answers and say, WHAT LOCATION... I never told her why I was calling and then she disconnected the call... Thats 👎🏿👎🏿👎🏿 service

Je
Review №7

Said my order would be ready monday. (Today)went it wasnt there. . So I called around 3. Man said it was there and to go about 3:45 . So I go back around 4. And nope not there. Smh

Ka
Review №8

Have some brand new part for older cars but they have great prices for new car parts. if you have a newer car they have some parts like fenders and thats all. I crashed my 2018 Kia a couple of months after I got her in2018 and came here and got the body parts I needed for under 100 but the lights and stuff I had to get somewhere else

Is
Review №9

The young man who gives you the parts was very nasty and rude. I had paid for my part already but when I went to get the parts is where they were the worst

An
Review №10

I went to go get my parts it was a long line because they give good quality parts but they are attending me fast and had good prices for the parts of my vehicle I would recommend this place to anybody.

Ro
Review №11

The female sales rep was very welcoming . Nice doing business.This is South Philly.

Ta
Review №12

THIS PLACE CAN GET YOU ANY CAR PART NEEDED. ALWAYS PRETTY FULL WITH CUSTOMERS BECAUSE THEY ARE MORE THEN EXCELLENT. THIS PLACE IS HELPING ME REHAB MY PROMOTION VAN.

An
Review №13

They have rebuilt alternators and starters.

St
Review №14

Never pick up the phone

Mi
Review №15

Good service.

Ma
Review №16

I consider myself a Jewish American.

di
Review №17

I was on hold for more than 10 min. They asked me for my location and placed me back on hold with out even saying anything for another 5 min. Took my business somewhere else.

Th
Review №18

Horrible service, miscommunication within staff, POOR CUSTOMER SERVICE!!! VERY POOR WITH TIME consuming just an over all horrible, redundant, displeased experience for my first time soing business with the company

Br
Review №19

Prepare to stand in line... then stand again and wait for the whse. bols to pick your order eventually so ya can finally actually have, ordered a part, have it in your hand, and see how much if any of your day is left to do anything else haha

Ch
Review №20

Parts and car things and experienced people who can help. I would definitely recommend this place to my friends and family.

Da
Review №21

Great customer service representative Yanni. Thanks for your help

De
Review №22

Great customer service and got my mirror for a great reasonable price.

Mi
Review №23

Great place to get car parts on the low

JG
Review №24

This place is a mess! Waite in a hr and a half line to pick up parts that were pre-ordered and paid for! Waited another hr and a half in the actual warehouse with 20 other ppl some who have been waiting three to four hrs just to leave with a refund bc the staff could not find their parts! I ended up leaving with a refund on one of the parts I ordered and the wrong part bc the staff could not identify the actual part I needed! Mind you two of the parts I ordered were right and left front bumper mounts. So essentially I recieved neither mount bc although theyre system said it was in stock it wasnt and the one they sent me on my way with was the wrong part. I didnt bother going back for the refund. I dread going to stand in line for the refund

Jo
Review №25

Ignorant people

Jo
Review №26

It ok

Je
Review №27

Great prices

Tr
Review №28

This place is the worst am standing in the office waiting for a part nobody could find the part

Te
Review №29

They were very professional, fast i will recommend them

El
Review №30

Ok

Ma
Review №31

Auto Parts outlet sold me the exact right parts at a great price. Their service on the phone was excellent; the representative I spoke to knew what she was talking about and helped me quickly. The customer service on site was great too! They got me my parts and on my way. Their price beat anything else i could find. I would definitely use them again.

Ra
Review №32

Very helpful and the ladies up front are beyond pleasant!!

El
Review №33

Yanna is such a great person and has great customer service skills. Works very hard for her customers.

Ka
Review №34

Ordered parts on commercial account got an ok over the phone the part is available went there waited in the line for exactly 1 hour 47 minutes got inside 1 lady taking coustmer 1 is taking calls waited when got to her she treated very disrespectfuly talked very mean gave her the account number then she said it’s in Southwest Philadelphia location not here you are waiting our time although I spent almost 2 hours in line for get disrespectedNever againIt’s G street location

Sc
Review №35

Shantashi is wonderful! She knows her stuff and shes very sweet! The outlet is perfect for consumers who want to work on their own vehicles. The prices are great!

pa
Review №36

Brand new car parts cheap!

Ni
Review №37

They very polite and had everything I need it.

Ha
Review №38

The customer service is amazing they go out of there way too help you find the right party they are very friendly and knowledgeable

Ka
Review №39

Very long line, was waiting roughly 30-40 minutes. Finally wad our turn and we got our parts, we got to the shop to have our car fixed and turns out they didnt give us the right parts! They were not very organized at all, kinda all over the place.

da
Review №40

Good prices but terrible customer service.. cashier had a unnecessary attitude.

Fe
Review №41

Got my parts speedy fast and at a great price.

Wi
Review №42

Trying to call the store in Philadelphia on Erie ave and no one answer for 45minutes and I just hung up .

Ma
Review №43

Great customer relationship and if they dont gat it they find it for u

Me
Review №44

New cheap parts friendly service and fast

Wi
Review №45

The crew were nice enough tbh, but as usual they didnt have any of the parts I need. The store is little more than a dingy waiting line, roped off and essentially nondescript

wi
Review №46

Worse place to do business associates are ignorant.. under staffed just all around a horrible experience

Ja
Review №47

Great prices very helpful

Da
Review №48

Local aftermarket body parts for late models,great pricing great location, no need to run to NJ anymore

Li
Review №49

The worst customer service! My boyfriend called to see if they had a mirror for my car on 5/13/19, he was told it would be in on Thursday 5/16/19 at G and Erie location. I called Thursday morning to see if I could pick it up on my way home from work. I was put on hold for 10 minutes so I called from my work phone and what do you know THEY ANSWERED THE PHONE! I was sitting on hold for NO REASON! So the part was never ordered... The guy on the phone said he would place the order for me and I could pick it up on Friday (5/17/19) well I now been on hold for 5 minutes! Never going to APO again and I do NOT recommend them to anyone!

Jo
Review №50

Nice place to get aftermarket car body parts .

Ve
Review №51

I am completely satisfied with the service theyve provided to meet my needs and concerns for my vehicle. Will and his supervisor was a great help. Will definitely be a returning customer. #RentACenterGirl 😊

Wi
Review №52

Prices are phenomenal. Cannot be beat.

No
Review №53

Customer service was horrible, like you needed them, after waiting in line for at least a hour. This was just the G St location, I dont know about the SW site.

Gi
Review №54

Long wait and I usually have to return parts because theyre damaged. But you can find what youre looking for.

B
Review №55

Quick professional help

OT
Review №56

Good place to buy body parts, good price and good communication.

Bu
Review №57

Great place to get auto body parts for your car or truck. Great prices and nice people

Jo
Review №58

Great prices for good aftermarket parts for a vehicle.

Be
Review №59

Good thing we have this place.. buying parts its a lot easier

Br
Review №60

HORRIBLE WILL NOT ANSWER PHONE AND WILL LEAVE YOU ON HOLD FOR AN HOUR

Ja
Review №61

Always have everything you need to do the job

Ra
Review №62

Good service johnathan was very knowledgeable of parts and cars.good sevice all around the board.thanks

Gu
Review №63

Great customer service, very friendly staff, variety of parts is superb at good price.

Ma
Review №64

Always the wrong parts and workers always have an attitude...

Pa
Review №65

Awesome, exactly what I need it and a great price....Toyota RAV4 14

Al
Review №66

Got the part dor my car that I was looking for. Looks like a nice place to get parts for your car.

Cl
Review №67

Excellent service and they had my part on site no waiting what so ever.

Ri
Review №68

Well more and more people are now knowing about this place so theres more waiting. But other than that its a great place to go for parts for your vehicle.

me
Review №69

Great service best prices..plenty of parking

An
Review №70

They are very friendly and very helpful with any questions you have

Fr
Review №71

Great prices for my bmw parts.. wells recommend..

MA
Review №72

They got the part or parts you need when you need them! Great price, easy returns, and a awesome team on the phones...

An
Review №73

Paid for item that was supposed to be in stock. Just to be told they had to order it. Had to wait a few days for the part. Not sure why they didnt check the back for it first.

Je
Review №74

They have all parts needed call first if they dont have it theyll get it for tomorr

Dr
Review №75

Very helpful

Ra
Review №76

No good customer service. You call have to wait around 45 min to get assistance..call back and they hang on you...

Wi
Review №77

Great prices

Ro
Review №78

Gave me the wrong bumper, took forever exchange took forever and I basically had to be charged twice

Mi
Review №79

Not the place you wanna call befor they close they wil not answer saving some of you time

Dc
Review №80

Best place to get Auto Parts, Great Customer service, and the best prices in town...

mo
Review №81

Ordering the parts no problem picking up the part is real terrible the wait is unbelievable i waited over a hour just for the part then tell me they dont have it

Ri
Review №82

Quick service,good prices

Go
Review №83

Good prices on automotive products.

Ca
Review №84

The best thing ever happenedIts close and very professional and friendly

As
Review №85

Great place. Friendly staff and clean place.parts are cheap

Ch
Review №86

Fantastic prices on auto parts! Better than Auto Zone!

Ch
Review №87

Great parts! Great service!

Te
Review №88

The line just long, the wait is crazy

Ca
Review №89

Ask for Jamie

Sa
Review №90

Great and friendly customer service and the prices are very reasonable.

Ro
Review №91

Excellent service timely manner

Ca
Review №92

Good deal will go again if need to!

SU
Review №93

Fair price but expect delays when picking up parts specially when its busy and theyre backed up, other than that its ok.

DA
Review №94

Good place, but the auto parts are not really cheap there

Ka
Review №95

They had what I needed they was a little slow

Va
Review №96

Great customer service

We
Review №97

GREAT prices, and my orders are there in 1-2 days!

B
Review №98

Fast and not expensive on parts.

Ed
Review №99

They didnt have the right headlight when i went there a total waste of time.

Ca
Review №100

Saved me $363.00 ...... compare to dealership. OUTSTANDING service guaranty satisfaction.

Information
20 Photos
100 Comments
4.2 Rating
  • Address:3650 G St, Philadelphia, PA 19134, United States
  • Site:http://yourautopartsoutlet.com/
  • Phone:+1 800-772-5558
Categories
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–12PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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