Wouldnt buy a bed anywhere else. Rachel was amazing. Decided to get an adjustable bed, so we went where we bought our last bed, except we opted for a California king instead of a queen this time. This way, I can raise how I want (or stay flat), hubby can stay flat or raise his head and feet. What I really love anymore, is they do setup. They dont ship to your home for you to put it all together, which we did with our first Select Comfort bed many years ago. The guys also took our queen bed to the basement, where guests can enjoy a good nights rest. Sheets are fabulous and stay put, pillows are amazing, we love our blanket too. Id give 10 stars if I could!
Nice b&m store thats being conscious of COVID mitigations. Felt comfortable going in there.
The sales team at this store are knowledgeable and so friendly. My husband and I would highly recommend this store and product!
Giving 1 star because 0 isn’t possible. My wife and myself both have back issues. We decided to take the plunge and make a huge investment on a sleep number bed. We had to wait a week and a half for delivery. 3 hours before their confirmed delivery time they called and told us we had to wait another week as their technician called in. After 50 minutes on hold, the very rude customer service lady confirmed that we had to wait another week. I am cancelling my order and going elsewhere. Thanks for nothing.
This is not a mattress review but a review of an employee, we worked with Andrew Norris. We werent sure what we wanted but we knew we needed a new mattress, Andrew took his time, showed us individual models took the time to explain differences. We left without buying anything (other than a great pillow). I contacted him and even on his day off he took the time out to help us out. Above and beyond experience you can tell he is customer forward and really appreciate it help in our decision!
Excellent presentation and information.Every thing was explained really good I’m very happy with my experience with the Peoria store and Pat
Patrick was very professional and courteous! Answered all of our questions and got us the best deal! 😄🌜😴
Great customer service. Friendly, knowledgeable staff.
Everyone was very helpful
Absolutely enjoyed our visit to the store! Our sales associate was very knowledgeable of all the products available. He really listened to what we wanted and needed in a bed and accessories. Went at just the right time to. Lots of amazing bundle discounts. The changes they have made in these beds just in the last 10yrs is incredible! We will only ever use Sleep Number beds.....ohhh and their out of this world pillows.
Great Sleep Number store (and we’ve dealt w/ others in other states). Both lady and the man who showed us the mattresses, were super. This is our 5th Sleep Number mattress since back when Paul Harvey was promoting them!
Went in to explore our options for a new bed. My hubby and I are side sleepers but prefer different levels of comfort in a mattress. We ended up buying the 360 Smartbed. Rachael and Pat were great people to work with and learn from. I got to try out all the models in the store to make sure I got the bed that is best for me. Thanks guys, I cannot wait to sleep in my new bed.
They are very professional and treat customers awesome very pleased would recommend them 100%
We visited Patrick and the Peoria Sleep Number team at the annual Home Show at Peoria Civic Center. Patrick was great at showing us all of the features of each bed option, helping us find our sleep number and listening to our key criteria. He let us know all about the sale, but wasnt pushy. We purchased a new bed and cant wait for it to be delivered!
We love our sleep number bed.. I was in the store to get new pillows and sheets for our split California king
Mrs. Henderson was AMAZING. Sir answered all of my questions and walked me through the SleepIQ app. This will be our 2nd sleep#. We had a queen for 11yrs. We purchased a normal king two years ago this November and I can’t stand it. I have been looking at the beds that move up & down. FINALLY made a decision & purchased it this week.
Patrick was very helpful; answered all my questions. Happy to do service with yall!
Curt was awesome!! We are looking forward to our new bed.
Rachael and Leesa were so very helpful and very nice when I asked questions. Rachael answered all of my questions and did not pressure me whatsoever! She listened to my needs and made great recommendations for me.Leesa was very nice and very cheerful when we talked. She set up everything and ensured that I would receive an email about what we had discussed and provided me with all the information!It was a pleasure dealing with both of them!
Went there to buy pillows and left with a bed my wife and I really liked and pillows. Sales people are very friendly and knowledgeable about the products. Definitely recommend this store to anybody looking for a good bed!!!
Great customer service. My sales professional Cameron was full of professionalism and knowledge. Knows how to make you feel comfortable with your decisions on purchases. Recommend speaking with Cameron in the Peoria store.
Excellent. Andrew was very helpful. Thank you, Andrew.Bought in Peoria.
You need to enhance your system....we were not in Peoria Illinois, although I believe our sales rep is from that Store. We were at the State Fair in Minnesota. Great experience. We are looking forward to our new bed.
My trip to the Sleep Number, was a pleasure. The associate who took care of us was great. Her name is Rachel. She gave us the best deal, and treated my mother and I like family. Very nice store also. Love my Sleep Number.
Had such a great experience I would refer anyone to visit this store. We were greeted right away and helped with our mattress shopping. The employee took his time to show us all the options and help us figure out what was best for us!!!
We purchased our new bed. Cant wait for a great night sleep.
I visited the sleep number booth at the Minnesota State Fair, not sure why it says IL. Great experience, I would have liked more time to work with my rep - but we were at the state fair - I loved the deal I got, cant wait to get the bed. Disappointed that they dont know the time of delivery until 24 hours before - that doesnt align well with working moms.
We had a great experience at the store when purchasing our first sleep number bed. We were greeted at the door when we walked in and asked about our preferences. I would highly recommend this store if you are looking for a great bed.
Best beds EVER! Second one for us. Had our first 11 years, now have split top. LOVE IT!!
Patrick was extremely helpful and friendly. He didnt pressure us to make a rushed decision, and he was very knowledgeable about the different selections.
Very knowledgeable staff and very friendly. I just couldnt rationalize spending over $4000. for a mattress. I do highly suggest the sleep number bed if you can afford it!
The sales rep Leesa was so friendly and very knowledgeable in explaining our options. We enjoyed our experience there!
Horrible bed. Overpriced. Customer service offered a 1/4 inch mattress pad when their poor quality bed hurt my back. Dont waste your money.
Great customer service from our sales guy. Sleep number beds are a little pricey but worth it if you are experiencing back pains.
Awesome staff working there! Knowledgeable, and sincerely friendly!
Excellent staff and simple purchasing process. The wait time for delivery is long ~3weeks
Layed on a nice bed today loved it Im getting the bed that lifts ur head n feet I need to get a good nights sleep.
The staff were very helpful and patient. We were presented many options without any pressure to buy a more expensive bed.
Very knowledgeable,many options to choose from. Friendly no pressure to buy.
Love this place bought my second bed
Was very helpful in choosing a new bed
They will work with you - love it!!!
Very helpful sales staff.
Very friendly and helpful!
Great service!
Love my bed!
Order process is not customer friendly.
Just getting prices
Rachel was AMAZING!!!
Love this place