user
Gerber Collision & Glass
19265 N 83rd Ave #105, Peoria, AZ 85382, United States
Appearance
Gerber Collision & Glass
Comments
Ma
Review №1

Collision repairs were expertly done. Communication was great through the entire process. Follow up was genuine in caring about our satisfaction with their service. Have used another Gerber location in the past that is closer to home, but actually appreciate the Peoria location more. They will treat you fairly & provide excellent service.

To
Review №2

Went in to inquire about a minor interior repair. Got a great quote. These guys take great care of me and my cars. I highly recommend them!!

He
Review №3

Highly recommend. Decided to use them because of their reviews. They did not disappoint. Very diligent, honest, and friendly.

De
Review №4

Everyone was awesome! They kept me up to date through texts every step of the way!

Br
Review №5

Very professional and fair! They performed the repairs for a final charge lower than I expected! They even fixed a related part at NO charge...how cool is that!

ja
Review №6

Great work and great people, cared for my flex and even helped me reprogram my doors. Thank you guys!

Jo
Review №7

TODD IS THE MAN! Went in for an estimate, he couldnt have been nicer. Simple fix didnt even need to get work done and with his absolutely flawless explanation about how to fix my simple problem I had complete success and now I have a dent free rear door and a properly working rear window. He earns 5 stars in my book. Thanks again Todd you are appreciated.

Ma
Review №8

They are very helpful and accomodating.

Ch
Review №9

Todd gave us an estimate and will be working with our insurance company to schedule and repair our car. Very personable and am confident of well-done work.

ar
Review №10

They were always keeping me up to date with everything that was going on with a text and Mike would always follow up with a courtesy call to go over it, which was so awesome! I would highly recommend them to anyone!

Ka
Review №11

Great job done with my estimate.

El
Review №12

Had a big problem (for me) getting OUT a screw that I had stripped. The guy was MORE THAN HELPFULL and got some tool out and fixed it in 5 min. Didnt charge me a dime. Best good will fix 8ve experienced in a LONG TIME! Thank You Gerber. I will definitely bring my car there if I actually NEED some body work.

Pa
Review №13

I was referred to Gerber, to fix a part on my car seat, that had been broken, while having it detailed by Super Star Car Wash in Peoria. I spoke with Todd and he immediately put together the necessary paperwork and ordered parts to make the repair. I also had them make a couple of other small repairs, while they had my car in their shop.After getting the parts in, they immediately started making the repairs on my car and got it back to mequickly. All the work was top notch and everyone I spoke to at Gerber, while my car was there, were friendly and professional. I would recommend Gerber to anyone needing repairs done on their vehicle.

Ka
Review №14

I loved my experience at Gerber! Everyone was very kind and I would get consistent updates from Sean on the status of my vehicle. When I let them know that I had to fly out the day my car was expected to be done, they assured me they would do their best to get it done before then. It ended up being finished a whole day earlier than expected! When I picked it up it was spotlessly clean which was a very pleasant surprise! My car looked brand new! You would never be able to tell that I was rear ended and had my bumper replaced. Thank you Gerber!

Ke
Review №15

Great place and people to work with. We had the usual 3 estimates done and decided to go with Gerber. Very happy.

To
Review №16

Beautiful work.

Da
Review №17

First of all, Gerber Collision & Glass did beautiful work on my car. You cant even tell it was repaired.Every step of the way, they did their best to make this unfortunate experience as easy as possible. From getting an estimate that was both quick and accurate, to working directly with the rental car company so I could drop the car off there rather than at the over busy rental store, working with Gerber was fantastic.Gerber also communicated with me regularly about the status of my car while they were working on it. I always knew what stage the repairs were in and that they were on target for their original ETA.If you must get into an accident, I cant recommend this shop highly enough.

Da
Review №18

Great work, very friendly highly recommend them

Ni
Review №19

If you need a good body shop this is the place to go to

Ki
Review №20

Staff are friendly & professional. Very pleased w/the fast & beautiful repair to my bmw

De
Review №21

This was a referral from my insurance company after being rear ended. They called to confirm an appointment time, but hung up on me as a repeated back the ridiculous title from the person confirming. I laughed lightly and called them back to confirm keeping somber as to get this thing under way. The process is simple, do a walk around and receive propaganda fliers with a pick up date and estimate in tow. I raised a concern and was keenly shut down as that had never happened to anyone anywhere ever from a rear end crash. I felt in my dealings that all my concerns were secondary to what my insurance expected because the boss is the one paying the bill. Repairs went on schedule and wife was able to pick up and bring home. I expect attention to detail but was sorely unsatisfied. Back window was not centered, left and right gaps were not symmetrical and the replaced bumper feels like only a few tabs are holding it in place. They would like another shot at making it right but hanging up on me, devaluing my concerns and sub standard attention to details would not a satiated customer make. My mistake was accepting a referral instead of choosing my own shop that would listen as my concerns would come first. Amendment; I sincerely appreciate the owners care and consideration in response to this review. I have fitted screws in all the missing tab slots I could see as well as a couple missing from the connecting side panel making it feel sturdy with much less of a rattle on the road. As for the rear window, I hand paint designs filtering most of the summers light with better visibility than say traditional louvers and Ii just dont want it disturbed to recenter the window although in the long run that stupid gap will be another tool in the buyers arsenal I am sure to regret. I came in with ideas for more than just the repairs because i saw this as a opportunity to add more personal value to the car because as a cripple it will most likely be my last so I would like to make it my best, The mechanical issue developed from the accident seemed improbable to have occurred from the incident and i got referred to the dealership by a comfortable individual seated at the front desk as i signed paperwork. It may be true, but wasnt it worth a note on the invoice to get a second train of thought on it while it stands on a lift? The score still stands 2 to 2; 2 parts to the job, 2 parts undermined by attention to detail leaving me ultimately behind in the count. If you need a chin up after this long review, just stand up and stretch it out with a grin knowing i cant ever do the same without cringing in sweet ever flowing pain. Wishing you and your team good health and the wisdom to enjoy it, Ma2 Mason former USN (Disabled).

Mi
Review №22

I had a great experience here!! Excellent communication several times during the week on the status of my vehicle, finished when they said they would and quality work. Doesnt get any better! I will definitely use them again! Hopefully I do not have to use them again. I worked with Todd and was amazing. My car was like it came off the showroom floor when they returned it to me.

Sh
Review №23

I brought my wifes car here for body repair. I was given an estimate up front and some guidance as to what to expect from our insurance company.I scheduled an appointment to have the work done and the car was done before the promise date. The car looks as good as new and the repair was as easy as dropping the car off for an oil change.I will definitely be back!

Pa
Review №24

Matt and his crew are as best as it gets. Outstanding body work and paint skills! They treat each car likes its their own. Super nice and genuine people, I will be back for more!

La
Review №25

Gerber, and specifically Todd Riccio, Manager, did a superlative job in the repair of our Prius. On time, within budget and very high quality work. In this age of “its ok”, Todd and company exceeded our expectations in every way!If you have a choice, pick this Gerber!

Fl
Review №26

Progressive gave me a few places to choose from and I decided to go with them cause they had really good reviews. Im glad I did. I was hit on the back bumper and they fixed my car in a couple days. It looks like nothing ever happened. 👍👍

Kr
Review №27

Finished the car early and was washed and clean inside!

Ja
Review №28

I have taken a few of my cars here over the years. They always do excellent work. Very welcoming, professional, and do the best quality work possible. They do awesome custom work if that is what you are looking for. They have great communication on the status of your car along the way.

St
Review №29

Helpful with retrieving all my belongings from my car and helped remove my license plate.

Th
Review №30

You will not find a place that does better work than these guys.I brought my car and truck to them and they looked like new when I got them back.When I say like new I mean it!

Ma
Review №31

Its kind of funny, but I almost didnt stop at this shop even though it is closest to me because it looked *too* nice. Thats usually a sign that youre being overcharged, but I guess its just one of the perks of being in a newer location. I went to four shops and they came in with the lowest estimate (except the shop that suspiciously put the labor at a fourth of the time all the other ones did, and even then it was pretty close).The staff was friendly and good to work with. They completed my repair in less time than they estimated and it cost a little less, too. They got a new part for a used part price and did a great job on the paint color match. They made things simple for my wife by offering an affordable rental car right on site. All in all, they treated us very well and well certainly go back there if the need arise. Lets hope it doesnt.

P
Review №32

Highly recommend & was happy to support a local business. Appreciate all the help on taking care of our sons car. Thanks to Todd & the rest of the staff for doing an outstanding job.

Jo
Review №33

Top notch customer service. I have had to use them three times over the years. Not my fault lol. My truck was always finished on time as promised and they wash the outside and detail the inside. I was impressed.

Wi
Review №34

Dropped my Kia off yesterday and Todd seemed rushed and dodged all my questions about estimates for a front bumper fix. I also asked for any estimate and he said he would give me something but did not. I sat in the lobby for an hour waiting for my ride and he ignored me and did not provide even a ballpark estimate. I understand they need to take it apart and look inside but even for the plausible fixes he wouldnt say. He said they would get to my car today but I did not hear anything from them and I called several times 15 minutes before they closed and no one answered the phone. My car is unfortunately at their whim right now, I gave been told nothing and now we only have one car and no word on the Kia into the weekend. We’ll see how it goes tomorrow. So far I do not recommend this place at all!

Ma
Review №35

I was a walk in with a small job. I was given a high and low estimate depending on how hard it would be to access the part. I was done in 20 minutes and below the low estimate. The place was clean, and the people were friendly, helpful and obviously honest--all rarities in the industry

Jo
Review №36

This place is so great! I went in for some discoloring on my paint and they buffed it out at no charge.

Ja
Review №37

Always excellent and friendly service

Er
Review №38

Great service, job well done

La
Review №39

Friendly service. Quality work.

Co
Review №40

GREAT QUALITY WORK WITH COMPETATIVE PRICING AND AMAZING STAFF

Pa
Review №41

Fast appraisal and good customer service

St
Review №42

They do an OK job.

Je
Review №43

Very professional and Great Workmanship.

Do
Review №44

Staff is friendly and kept me up to status on every part of my repair

An
Review №45

This center is useless, I took my car after a car accident, they charged the insurance around 4900.0, 1 week after I drove the car, it turned off in freeway . Transferred the car to this place with Triple A, their answer was they dont know what is wrong with the car, I needed to take the car to the dealerI wonder what did they repair and they charged the insurance company so high....I would not recommend them to nobody .

Ca
Review №46

Good service.

Fi
Review №47

Very professional

fa
Review №48

Ok

An
Review №49

Just passing through

De
Review №50

Very bad the work they did to my car

Information
20 Photos
50 Comments
4.4 Rating
  • Address:19265 N 83rd Ave #105, Peoria, AZ 85382, United States
  • Site:https://gerbercollision.com/locations/peoria-az?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_AZ&utm_content=SEO_Peoria&utm_term=17126
  • Phone:+1 623-825-3000
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto painting
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations