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Car-X Tire & Auto
4811 N University St, Peoria, IL 61614, United States
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Car-X Tire & Auto
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Je
Review №1

This place is amazing and very professional. They have taken great care of me every time I visit. They are corteous and communicate with customers each step of the way. They dont try to take advantage of you and even give you coupons for services. Will definitely keep coming and refer my friends and family to this place!

ja
Review №2

Allen was very professional and worked on my vehicle in a timely manner. The cost was reasonable and affordable. Even short staffed like all places they come together to get the job done. A big thank you to all the staff at Car-X you’ve won my family’s and I business. A+ all the way. Thank you again James P

Tr
Review №3

Top notch customer service time after time! Professional and trustworthy, if you want things done right the first time with a smile at a great price, this is the place. If you forget your coupon, no problem, they will take care of you, wonderful people who take pride in their work. Awesome customer service is NOT a thing of the past!

Ca
Review №4

Was able to make an appointment yesterday to get in today for a screw that had flattened my tire. Dropped it off this morning and car was ready to go an hr later. Such good service. Thank you so much! I will be back.

Li
Review №5

Had a nail In my tire. Called around and finally CAR X could help me. Dropped off tire and went to work. After work they put tire on and I was good to go.Great and quick service. I will definitely use them again.

Ma
Review №6

I wanted to get the rattling sound from my 2012 Nissan Altima checked. I called on Monday morning and dropped off the car by 1 PM. I got a call 90 minutes later and I was informed that the car was ready. The exhaust flange was loose and it was fixed within no time and the best part...... I was NOT charged for it. I have seen other car service centers that use an opportunity like this to inform 10 things wrong with the car, thereby compiling a huge bill. It is very hard to find a service center that is honest with the customer. Definitely recommend this place!!!

Be
Review №7

Alan and his team never disappoint. I trust them, which can be hard to find in a vehicle service center. They have great deals, upfront pricing and are honest about what your car needs. A+ service again and again!

mo
Review №8

Came in to see about my rotors, brakes and a leaking back tire. Not only did they check out everything I asked for they also fixed my leaking tire. For free. They just asked that I was safe on the road and had a good day. This is the only place Im getting anything done at from here on out. Timely, quick and extremely professional!

Mc
Review №9

We called for a few quotes for an ac compressor on a potential vehicle we may be purchasing. My wife spoke to Gary who was polite and professional. He took his time answering our questions. Great customer service!

Re
Review №10

My low coolant light came on and I was not sure how to fill the coolant. A very nice gentleman at this shop recommended what to buy and filled my coolant at no charge. He didn’t hesitate to help me in a time of need. Thank you very much for going the extra mile!

B.
Review №11

I was impressed with the thoroughness of the repairs made on my van. The price was reasonable, in fact CarX saved me several hundred dollars compared to a similar place who gave me a quote first.I’ll be happy to do business with this shop again!

Te
Review №12

I got a tire alignment and two new tires from car-x. We went there two weeks ago because I thought I had a hole in my coolant reservoir. They tested it out hooked it up for 20 minutes to a pressure whatever. The coolant reservoir was fine and they didnt charge us anything. I will definitely go back there again. Thats why I got the wheel alignment done there today.

Sa
Review №13

I had a great experience at Carx as usual. Manager Allen and mechanic Josh took very good care of me and my car! I wont go anywhere else!

Pr
Review №14

I went there to get headlight fixed, after repair I noticed that fender liner was hanging out. Liner almost came off while driving. I had to go there twice because another dim light which was working earlier didnt work after repair. I cannot recommend this service center.

Br
Review №15

Weve gone here regularly for years. Theyre always courteous and professional. They treat my wife well which is not always something shes gotten at car places so we really appreciate that.They keep record of our cars so they remember what theyve done in the past and can keep an eye on things to make sure were getting everything checked out when we should.Their prices are great. I like to change my oil myself, but they do it faster and for cheaper than I could if I bought the oil and filter myself. Theyre good about letting you know when they have a deal going to save you even more money when youre paying.

Jo
Review №16

This place is the best, they do it all. If you need anything done just call them and they will do it! You can buy parts from anywhere and they will install it for you!

De
Review №17

I took my car there for an oil change and then to have my exhaust fixed and the guys there were great. They explained everything to me and were very affordable. I highly recommend this shop.Am so happy 👏😀

Da
Review №18

They treated me with respect and did a wonderful job on my SUV. I found that they are very honest when it comes to things I needed done to my SUV. Thanks guys much respect.

la
Review №19

This place is great! I use them for oil changes, tires, and pretty much everything else but I went in the other day about 30 minutes before they closed asking if they could check out my splash shield really quick and they happily helped us out even though it was almost time to close. They got me in instantly and took the piece off for me with no charge and I was out in less than 5 minutes. Everyone is super helpful and nice!

As
Review №20

This place is absolutely the best. Ive had a hard time finding a car place I trusted and felt like they werent taking advantage of my lack of knowledge and I 100% trust them they are reliable and nice. Simply the best! Allen is the friendliest guy and is always willing to go the extra mile to help get you what you need. Go here, theyre amazing

Br
Review №21

Went in to have a tire repaired, and was in and out in under 20 minutes. Shout out to Walmart auto for never answering their phone, so I went here instead! Quality work. Definitely recommend.

Th
Review №22

They do good work and a great price

Co
Review №23

Today I went to have my brake pads changed; come to find out my brakes were much worse and the cost smh! But the guys & Chris who not only fixed my vehicle were compassionate & genuine for mechanic pro it was great to have witnessed their honesty & integrity to other customers! Great service fellas Thanks!! Oh they honored a nice discount as well! Ill be back!!

Nd
Review №24

I love the people here, they will let you know whats wrong beforehand, no price changes or surprises along the way and the vehicle actually gets fixed. Some places barely fix it so you have to come back. Car-X fixes 1 things 1 time and I dont see them for 2 years 🙂 thank you CarX for always taking care of me and never taking advantage ❤

Ja
Review №25

100% would recommend. The guys there were great. Came in as a walk off from the street, didnt care. They tried to helped me at no cost but ended up needing a tire. Didnt have any reservations with buying from the. I will definitely go back with any issues my car has.

K
Review №26

Professional team. Shop floor is of decent size.This facility has a waiting room with WiFi so makes the wait less boring. Calling ahead and scheduling appointment makes things move faster.

Br
Review №27

Jesse was a wonderful employee done a great job

In
Review №28

Will be back when I need work done.

Dy
Review №29

Fast, professional, very nice staff! My new go to shop for maintenance on my vehicles.

Ha
Review №30

I had a pipe hanging down under my car of course on a Saturday) and I was fully not expecting to have my car looked at and done in the same day. These guys are awesome I definitely recommend them!

Li
Review №31

The past few times I took my car for repair, they did not find or fix the issue I brought it in for. Both times required me bringing my car in a second time for them to fix.

Bi
Review №32

I can’t say enough about the team at car-x Peoria, their staff is attentive to issues presented and gets the work done on time and with quality. Thanks for the great service! See you soon!

Yo
Review №33

I went to repair my car horn. They discovered a loose connection and fixed it for me free of charge. Super efficient, very friendly. Cannot be happier. Strongly recommended.

Da
Review №34

I was in a little pinch on my lunch hour so I called and talked to Allen about my car. He told me to bring it in and he would get it looked at and taking care of. He had it in and out in a timely matter. I would highly recommend CarX . Allen and the staff are awesome! Thanks Allen you rock!

Mi
Review №35

Great people and great with cars. Great prices and great work.

Ro
Review №36

Great customer service, friendly staff

Ge
Review №37

I was warned by another driver that one of my tires was flat. I pulled into our local CARx and was immediately helped with my issue. Someone filled my tire with air — free of charge! (😊) — so I could get back on the road for a meeting. I was also offered an appointment later in the day to have the tire checked for a puncture and, if necessary, repaired. Outstanding service!

BL
Review №38

Needed back defog fixed on my black impala and these guys were more than up to the task... Very professional and Tim is the personality that every experience should come with... Thanks guys and Ill definitely recommend and be back

Jo
Review №39

They were quick with what I needed. I was not able to remove my plates and they were able to get them off in a few minutes.

Do
Review №40

Presently surprised, work completed ahead of schedule in a professional manner. Priced fairly.

Ad
Review №41

Great service!!! I went in the morning we were suppose to leave for vacation (my bad for waiting until the last minute) to get new brake pads and rotors. Jim at the front desk was so kind and said he would try very hard to get it done by noon. An hour later at 1030 he called and said it was done!! He gave me an awesome discount and we left for vacation and never had trouble with the brakes. I will be returning here for all brake and tire services!

Mi
Review №42

Great customer service! Very quick. Highly recommend 😁

Ch
Review №43

My car has been leaking oil from the oil pan valve since I got my oil changed here. Took my car to Meineke where they immediately saw that Car X had not tightened this valve properly. Not the first bad experience I have had with this facility.

La
Review №44

I spent $800 here less than a week ago and all my tires are leaking air... literally going flat on all four tires in less than 36 hours! Now they are not answering the phone, the store is not open. Im in their parking lot now and its CLOSED!

Sc
Review №45

Great awesome service I give them a 5 star rating.

Jo
Review №46

I went to CarX this morning to have some work done Amazing! I was in and out within 15 minutes. The staff was friendly. I would highly recommend CarX to anyone!

Ma
Review №47

Quick in and out and reasonable

Ti
Review №48

Got a tire repaired here Aaron took care of us! Very professional in and out service highly recommended!

Am
Review №49

Tried to schedule an appointment online. Stated they would contact to confirm. No one called, so I called to check and thenl man who answered said they dont have any appointments at all until the following week. If there is an option to schedule online, there needs to be updated appointment times and someone to call people back to confirm or try to reschedule when they are busy. Poor customer service and rude phone etiquette.

F.
Review №50

Allan and his team are awesome! They have never let us down and are always honest with us about what is going on with our cars.

no
Review №51

Best place to take your vehicle in Peoria. Tim and the crew are very professional, and have a lot of knowledge.

Da
Review №52

Put a couple rubbers on for me, you know, to protect my......... wheels.... from road rash and such. And they were done quicker than I could 👏

To
Review №53

I was totally impressed with the service from this Car-X. I ordered 4 new tires online and booked my appointment. I received a confirmation email pretty quickly. The day of my appointment I received a reminder email with a note that my new tires came in and they were ready to put them on. I got there and the guys took my car in right away and got started. Part way through getting it done, Allen came in and said that there was a mix up on 1 of the new tires and that they put a new tire on for the day til the new got in. He was very courteous, conscientious, and helpful on what was happening. He made it right the very next day. I will recommend.

Sc
Review №54

Alan and his team in Peoria are very professional and I am quite pleased with my new tires. They have a good after-sale program, i.e, tire maintenance that ensures added life to the tires. Timely oil changes also. Good job all around.

Ju
Review №55

These guys really care about your safety! I wont go anywhere else! Professional and personable.

Da
Review №56

Really great and helpful bunch--timely service, and fairly priced. will definitely be going back!

bi
Review №57

Was buying a car and had them check it out, car dealership wanted me to be back quick and they checked everything out and was very quick about it. Told me everything I needed to know and the customer service was great.

Wi
Review №58

These guys are the best! Super friendly, quick service, and very fair on prices and labor. I dont live in Peoria but I had a mi or breakdown and they took care if everything right away. Would definitely recommend.

Ja
Review №59

Really impressed with the friendly, speedy, and efficient service here. I had a battery problem in the evening right before closing time, but the guys were able to schedule me in for the very next day. They were ready to work right when I arrived, and did the work quickly and correctly. So much better than other experiences with appointments at other places where you have to get pushed to a later time or wait around forever. I’ll be back here with any vehicles maintenance they could address.

Ma
Review №60

This place is amazing! I had an issue with the hood on my car and came in to ask for help to fix on my own since I had a 2 1/2 hour drive back home. An employee came out and fix it for me. The gentlemen took around 30 minutes out of his day to help me out. I tried to pay for his time, however, he refused the payment out of the kindness of his heart. Anytime I have a car issue when I am back in Central Illinois this is going to be the first place I go to. 5 stars.

Ed
Review №61

Great Shop! The mechanic (Chris) knew that I was concerned about one particular item and he came out of the shop to explain exactly what was happening. I appreciated that very much. I have been using these guys since I moved here (2014) from Cincinnati. No surprises and service with a smile.

Ti
Review №62

Chris and his crew were amazing!! I came in when they were super busy!! They fixed my tire, put it on, and replaced the spare in very little time!!! The were polite and professional. I will be returning to purchase tires!!

Gi
Review №63

Chose the Peoria Car-X for the reviews on Google and a friend’s recommendation. I came in first to price tires and to see if they could get the Yokohama tires. Very quickly and professionally the technician checked two different sites and could get the tires I requested. He printed out pricing without trying to sell me a different brand or pressure me. I did ask him his recommendation and he gave me several options and printed out pricing again without any pressure. I told him I wanted to do more research and would get back to him. He was very pleasant and professional.I actually decided to go with his recommendation due to the good reviews and they were on sale. During the complimentary alignment check it was determined I would need an alignment. This didn’t surprise me because my tires had worn unevenly and were needing replaced. (After only 20,000) After the tires were put on and during the alignment the technician (Chris) told me the rear tow bolts would need to be replaced and that the bolts would need to be ordered. I asked if I could find the bolts somewhere else (quicker) and bring back could they finish the job. Of course was the reply. I got the bolts at a dealer that day and they fit me in the schedule the following day.On my last tire purchase at a different store in a different city, the technician told me he got the alignment ‘close enough’ but to have it check at a dealer to have exact. He never mentioned a bolt problem just stated he didn’t have the tools to do it. I did follow up with a dealer (NOT in Peoria) and had the car aligned. Obviously the alignment wasn’t correct because the tires wore quickly and very unevenly. The bolts needed to be replaced first before it could be aligned correctly.I’m so appreciative that Chris patiently took the time to explain why and what needed to be done and his work ethic on my car. It was a Friday afternoon and he could have just got the alignment ‘close enough’ and called it a day. If this had happened I would just wear through my tires again.I will gladly recommend the Peoria Car-X and will do future business here.

Sa
Review №64

They got my car in and out the next day with all repairs complete

Hi
Review №65

I had a flat tire and CarRX had it fixed in half an hour!! They were so fast and saved the day

Do
Review №66

They where a little pricey but did an amazing job on my car and got working fast Chris who was working the front desk Really helped me out and explained everything to me he was amazing and very helpful would highly recommend

H
Review №67

I bring my car here exclusively. Such a great shop! Allen is the best. He always gets my 2009 Honda Fit in quickly and my brakes and other repairs are way cheaper than what the dealer would charge. Its such a relief to have such decent hardworking folks keep my car running great. I used to use Tires Plus, but they just didnt do as good of a job...and when their manager left for a better job, I found Car-X. Ive never been happier!! If you want a car repair place that wont rip you off (and will treat you right even if you have an older car), this is the place for you! Shari D.

Mo
Review №68

Always friendly, and quick service! I appreciate the thoughtfulness they put in their work. They usually notice little fixes my car needs when I’m getting something as simple as an oil change and they’ll fix it up with no extra charge. Don’t know what I’d do without them!

Ly
Review №69

Very friendly and always helpful

Ke
Review №70

Didnt have the tools to fix a dealership problem unsure of there work but I m sure they do a great job

Sa
Review №71

The folks here are always friendly. They are also very honest. I go here for all oil changes, tire rotations, and other more involved jobs. I highly recommend that you give them a try for your next automotive need!

Ra
Review №72

I like the experiences that I have had here. Very honest and helpful. Quality work and great customer service. We have done oil changes, tires and battery, rear windshield wiper so far I am sure there will be more services in my future here:)👍👍

Ka
Review №73

Time and time again, the guys at Car-X go above and beyond to make sure that my needs at met and at a more than competitive price. I always feel as though my concerns are taken seriously and that I am treated with respect. Allen and Chris have been particularly helpful to me over the years with all sorts of issues ranging from oil changes, to new headlights, new tires, new brakes, diagnoses of electrical issues, the list goes on and on. I recommend this shop to everyone I know and will continue to go there for any concerns that I have with my vehicle with the confidence that my cars issues will be handled quickly, expertly, and at the right price.

da
Review №74

Took my car in for an inspection because I have a road trip coming up. Staff stated they found loose front wheel bearings and they need replaced.Well I have a hard time believing the wheel bearings are bad considering they were replaced 2 weeks ago with brand new AC Delco replacement wheel bearings.Pretty disappointed and I will make sure to tell anyone that thinks of going there.

Da
Review №75

I have to give a huge shout out to Allen and his team at this location! They have numerous times gone out of there way to take care of my family and our vehicles. Regardless of how busy, time of day, either right at open or just before close they always show excellent professionalism and willingness to help. We feel confident spending our money here knowing Allen’s high expectations and the level of service we have experienced over the years!Thank you again Allen and team!

Ma
Review №76

I have oil changes done at Carx and have also had other work done. They are very friendly, quick and helpful. Recently I had a taillight go out and a low tire. Stopped by there and they replaced the bulb and checked and filled my tires. Very good service.Update: I stopped in to have a low tire checked. Alan was not there and counter man was very unhelpful. He would not have anyone take a look at tire and I went to another place.

Sh
Review №77

I have never had a bad experience at this Car-X. The staff is always friendly and attentive. Service is quick. Just recently I took my car in to get tail light bulb replaced. Service was friendly and helpful. I didnt have to wait long and they didnt charge me.

Ch
Review №78

Great and helpful staff!

Jo
Review №79

They fixed my 98 Chevy K2500 in timely manner and was really decent on the pricing for labor and parts. And the associates were nice told me what was completely wrong with my truck. And I will be putting it back in the shop for my front drive shaft to be put in. Really respectful and understanding and very very helpful. The only shop I will go to. Big thanks to Alan and Captain. I appreciate everything yall.

Pa
Review №80

Needed to have tires swapped out on a wheel. Got it done really fast! Friendly service too!

Lo
Review №81

On my way to work I hit a patch of ice, bent my rim and basically was worried I would need a new one along with a tire and completely depressed because funds are tight. These wonderful guys took my car in fixed my rim and tire and checked my suspension. Best part, no charge. They are such good guys, honest and awesome.

De
Review №82

This is the second time I visited Car-x. The First time was 3 years ago my windshield wipers were loose. They tightened them up with no charge. Last week I went in to have my tire on the drivers side front end was low. I asked the technician if he could fill my tire up with air and he checked ALL the tires and filled them with air. Once again no charge. That is what I call amazing customer service. I HIGHLY recommend this facility and will be back.

No
Review №83

Wow, I cannot say enough good things about this place. The work these guys do is excellent, the customer service is top notch, and the service is affordable, with plenty of coupons available. I have recommended this place to all of my friends and I cannot speak highly enough. Do yourself a favor and take your car here!

Bu
Review №84

I had a brake issue pop up and they got me in right away, and fixed the issue in the amount of time they told me it would take! Amazing!!!

Re
Review №85

I came in with a concern. They put my pickup up on the rack and identified the issue at no cost. It turned out to be a simple and inexpensive fix, which they took care of immediately. Thank you Car X putting me, your customer first.

Jo
Review №86

Awesome staff over at Car X and they are very good at what they do. Never a long wait and absolutely recommend them for any of your car needs! Allen and his staff are very friendly and do a great job getting your vehicle in and out.

Da
Review №87

I have gone to Car-X for oil changes for over a year. I really like the friendly service, and the quick service. They send me reminder notices when Im due for an oil change along with discount coupons. Also, they are honest, and dont try to sell you something you dont need.

Ni
Review №88

Been here several times and Allen has always treated us right! Very fair in diagnosing our vehicles and good prices! Great customer service!! Anyone looking for a fair and honest place to go- this is your place! :)

Ed
Review №89

Very great service and customer service. Had my van in twice in three weeks. Got an oil change and they fixed a nail hole in my tire for no charge and the second time they checked my engine for no charge, plus gave me information about other things that could be wrong. Love this place and will only come here to get my vehicles fixed. Thanks you guys!

Na
Review №90

Very helpful with a tire puncture. Removed the nail for us, put the wheel back on, put our spare back in place, and didn’t even charge us. That was a nice surprise and shows how much they care about customer service!

Da
Review №91

Stopped in this morning to get my mothers tail light replaced. Alan was amazing! He had me in and out within 15 minutes and no charge. Thanks Alan for the great customer service!!

la
Review №92

I took my car there for an oil change and then to have my exhaust fixed and the guys there were great. They explained everything to me and were very affordable. I highly recommend this shop.

Ma
Review №93

I come in here regularly for oil changes. They always get things done quickly and get them done well. I usually talk with Allen at the counter and he’s super friendly and helpful. They will take care of your car!

br
Review №94

Absolutely wonderful service. The individual working the front desk desk, Kyle (I believe was his name), went beyond the call of duty with assisting in the maintenance of my vehicle. I have told anyone with a vehicle of the great service in which I have received. I will definitely go back.

ar
Review №95

I was visiting my family when my brakes started getting loud. I took them in for an inspection just in case, and they checked everything out and assured me that I had plenty of life left in my brake pads and there where no issues with the brakes, didnt try to sell me new ones, and didnt charge anything for the inspection! I was very impressed with how quickly and professionally they handled everything and their generosity with their time. Anyplace back home wouldve tried to nickle and dime me through out, but not here. I was really impressed with the whole experience. I definitely recommend.

La
Review №96

Stopped by today because sensors were saying my tires were not balanced. I thought I might need to have them rotated, or maybe even a new tire or two. Wish I had gotten guys name! He was so friendly & helpful. Balanced my tires in less than 15 mins. He was great!Guy with a beard! :) Thanks so muchCant seem to write a new review, but it would be even better than the last. Again, stellar service, quick, easy & they really are honest. I appreciate these people so much! The best!

L
Review №97

Chris and Allen are great! Its so wonderful to have that old school mechanic feeling. They great you like youre friends! The prices are amazing! They are reliable, trustworthy and get done quickly. Ill never go anywhere else in Peoria againCarx all the way!

Ni
Review №98

My go to spot for oil changes and minor issues. They do not try and up sell, just provides good service at a great price.

Je
Review №99

Very pleased with their service. Checked mechanical condition of two cars for me before I bought a car. Made a minor repair on one and charged me nothing. Taking a car into today for some extensive work. They were more than fair and very honest and upfront about their charges.

Ca
Review №100

Allen and the technicians were great. My vehicle was serviced in a professional manner and done within the time I requested. I would recommend them for any automotive service from routine maintenance to the most complicated repairs. Thanks for the wonderful service.

Information
8 Photos
100 Comments
4.7 Rating
  • Address:4811 N University St, Peoria, IL 61614, United States
  • Site:https://carx.com/Peoria/4811-North-University?utm_campaign=localmaps&utm_medium=Local&utm_source=google&utm_content=249&utm_term=Peoria&y_source=1_Njg3NjQ1OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 309-245-1695
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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