Always wanted to go to this place. The wifey likes the home section, of course I go there for the other stuff we need for the projects were working on. The people here are very helpful and professional. Once we came here for the first time we cant stop coming back. Love it!
Always such great employees!! Great selection of products
Amazing shop, with great friendly staff! I always enjoy shopping in this store. We even registered for our wedding gifts here! Support local business!
Good selection of odd ball parts and peices.
Ive been coming to Pensacola Hardware since we moved into town 3 years ago. Their pricing is as good or better than the big box stores. Their staff greets you when you enter and will help you find what you need or let you browse. I love that I can buy exactly as many screws as I need and they even have stock that matches some 100 year old hardware in my 100 year old house. I custom built a few closets out of galvanized pipe and they cut pieces to my specifications in just a few hours. The prices on the flanges and joints were 30% less than the Big guys. Small Town Service with Great Prices.
Came in today for hardware and tools for my EBike. Bryan was very helpful and knowledgeable. They had most of what I needed and had some things on the way. They took my name and number and said they will call when the metric Allen and Torque sets show up. I highly recommend this local hardware store.
Super amazing local hardware store. Impeccable service. Totally full of great things to look at plus every thing a hardware store should carry. All the employees were so kind and helpful! We found everything we needed!
It was the fading sunset that dominated the western sky, Pensacola hardware has stood the test of time,, locally serving the many different trades, skills and hobbies that helped create this ever growing Gulf coast gem. The finest quality of goods with the highest caliber of associates. Keeping it local.
It was very nice & clean but didnt have what I was after. Love shopping there though.
Great hardware store. Has not only everything you need, but if you look to the left when you walk in you will also find lots of fun stuff. Located in historic downtown Pensacola.
Great local business!(Theres been a hardware store here since 1890s or so.)
Most everyone is friendly and knowledgeable except for the middle-aged blonde lady at the front that you encounter when you first walk in the door.She gives you the impression that she cant be bothered. Im pretty sure that customer service is part of her job title, but she doesnt comprehend that part. Must be a relative or significant other of someone in charge.That would be the only reason that she is still employed there.Beware the mean, rude lady at the front.
Its not just a hardware store folks...they also have some of the bes; most unique selection of household/kitchen/decor/everyday items that you could imagine. So much so, that I go there to purchase gifts for friends, family, co-workers and of course myself. They can also curate gift baskets too. They have everything from kitchen gadgets & decor you most likely wouldnt see anywhere else to the best smelling candles which the line also has wax melts, lotions, and hand soap of the same candle scents and then you turn around and there is a dog section that has leashes, toys and even pre-packaged kits to make your own gourmet dog treats and then you can turn around again and find a section of wedding/bride/groom gift options. You must check this place out, but I am warning you now...you better allow yourself enough time to browse for at least an hour, because you will not want to leave until you have looked at everything and then having to choose what to get will surely be a time factor in itself and the only reason you would possibly feel disappointed about when you leave is because you couldnt buy everything that you liked!!! And if that isnt good enough, the staff there are so friendly & helpful that it just goes to show that there is still excellent customer service in a world where we so rarely see that anymore.
This is a great local hardware store. The staff is knowledgeable and helpful. The dont have lumber or sheetrock you will have to go to the bigger stores for that but I shop there because they give the sevice you expect and should receive from every store. Other places should follow their lead on customer service!!
Rude middle aged blonde was so condescending to my questions . Ive been coming to your store 20+years . This was my last visit.
Great store in downtown. Open since 1851. Very big, has everything.
A wonderful local hardware store with friendly, knowledgeable staff. Please visit these folks for your hardware needs.
Unfortunately writing negative reviews is not in my interest, however I feel like this company deserves it. First off they used a recruitment firm to recruit employees from other jobs only to fire them based on petty false accusations from other employees without verifying the facts, or giving the accused employee an opportunity to defend themselves. Second they allow their puppy to poop all over the place. Lastly, they also can be very judgmental often.
Great place to find odds and inns
Not only a nice hardware store but fantastic gifts, Of all varieties. Tyler candles are some of my favorite. Lovely Pendacola/Florida Christmas ornaments also!
Excellent, had everything we needed and so many things of interest!
Love this local shop!
Best sales people
I have loved this place for years!! Unique gifts, unusual kitchenware and they sharpen your good knives. Its the best.
Not minority friendly. Im a Buddhist and gay. They treated me quickly and tried rushing me out of their store. Wouldnt give me what I needed at the right length wire and when I stayed to see if it is the right length asked for me to work on it and sit down at the front of the store. How friendly can I look while taking your money seems to be the question rather than genuine kindness and understanding.
That Hardware store has everything you need. From cookware to grilling also tools
Handle all.my stainless steel needs
Great local business
Whatever youre looking for theyve got it and if they dont they can order it been shopping there for years everybody that works there is great very friendly very clean environment very helpful highly recommended
Great Staff and always very helpful. Have been going here for over 6 yes now.
Excellent all around hardware and giftware store. Love to roam around and take advantage of their clearance items.
This store is the best of Lowes or Home Depot without the overload of an overbearing lumberyard or giant appliance showroom. They have everything you could need for home or commercial work. The store seems huge for what it has yet is also small enough to navigate easily and very well organized. The staff is friendly, quick, knowledgeable and very helpful. Was also the only place in Pensacola that I could find a vinyl apron for my chemistry class next week with th campus store being out of stock.
My first visit to the Store. Great Customer service. Nice clean store with more merchandise than I anticipated. They had EXACTLY what I needed ( Sandbags). Will be back.
Vert nice staff, and the store was organized. My husband went for hardware and I looked in the gift shop side very nice selection of gifts.!
Such a friendly staff, always ready to assist with any questions and location of items searching for. This is not your average hardware store. A lovely selection of gift giving items and they always will gift wrap with no extra charge. Very friendly staff!
Always helpful also has a great selection.
They have such a variety of unique gift items as well as hardware. Very friendly and helpful
Love this store. More than an hardware store...
Just the best
Pensacola hardware is the cutest store! They have great gift items and lots of Pensacola themed things. We love shopping for Christmas gifts and stocking stuffers here each year.
This is such a unique, amazing hardware store that carries an exceptional variety of items. Everything you could think of! The staff is always friendly and helpful. I love the store!
Wow, what great service.
They had exactly what I needed and for a very reasonable price. The staff were polite and accommodating.
This is not your average hardware store. They have a great kitchen and unique gift section along with high quality hardware section. I love this store!
When downtown this is my spot to get anything I might needed. They have been around for over 100 years and still give the respect and courtesy that you used to receive before the corporate giants changed it into a money only thing. It is amazing to see a local business do so well for so long. Also they have items that you can’t get anywhere else. I could spend hours in here!
I went to Pensacola hardware looking hard to find materials for home repair. This isnt always easy, the house is 70 years old. The staff is super friendly, knowledgeable and a wealth of helpful information. I had what I was looking for in hand in less than 1 minute. This store has great gift items as well as the hard to find things that the other hardware stores just dont carry.You really should check them out! Youll be happy you did.
I dont normally leave reviews, but I felt so welcomed in this store. Everyone was so kind and professional and knew exactly what I needed. I felt a connection instantly with the people there and that doesnt happen often. A total joy to shop with Pensacola Hardware Company. Cant wait to come back.
I was able to find a 7/16 screw with 20 threads in this place. The people here are great. I was able to get the lawn mower that I had been working on for 1 solid year finally finished thanks to this place. I will be back for sure. These people deserve the business. They really do care and went out of the way to get me a screw that was too long ground down to the right length. This was the neatest place that I have ever been too and the prices were excellent. Much higher quality hardware screws than any place I have ever been to.
I love this place. They have everything from heavy industrial tool to gourmet cookware. When you walk in the door someone is there to greet you and help you find whatever you may need.
They asked me to leave for not wearing a mask. Your cowardice has a cost. In this case you lost a customer for life. Thank Grover.
Always a really fun place to browse because they have so many interesting things in addition to being a hardware store
Great selection. Friendly, helpful staff. Fun place to shop.
If they dont have it you dont need it. Plus cool place to walk around ladies will love the other side
Great service an people..
Helpful and had the unique plumbing supplies I needed on a Saturday (without going to a big box store).
A truly old fashioned hardware store still paying attention to modern convenience. Also if you have the time a great place to look and explore
Great hardware store. Has a little bit of everything. Great staff and very friendly.
Personal service, quality products, hard-to-find items. I have a 100+ year old house, so Pensacola Hardware is my first stop for all of my home maintenance projects. If they dont have what I need, their staff is knowledgeable enough to know where to find a solution.
Great place for hardware other places do not have, appears to have a good plumbing section.
A really cool place with a lot of unique stuff on top of hardware.
Great place, if you never went here you need too. Has cool stuff.
This store has an amazing aassortment of goods, everything from bolts to first-class barbecues, pots and many other things. But they also treat everyone like royalty -- I bought some bolts today. The bill was $1.29. People could not have been more helpful or gracious.
Very cool store. I bought a mailbox here a couple of months ago.
Because everything we call on them, they came through.
Cool place to go. They have almost everything in this store. Staff is great and very helpful.
Excellent local business. I I always check here before going to the boxes. Better team, better products.
Support local! If you love Klein brand, this is your outlet. Pensacola hardware is in a great location downtown. They have a wide selection, just know you are not headed to a giant merchandiser. From kitchen dodads to rigging equipment. They have it. Just remember if you buy in bulk here you may clean out their current inventory. They have safety in mind and are willing to treat each individual with happy personality. If you find a way to upset these workers you are doing something wrong in your fast paced lifestyle that requires your own introspection. Heh.
A great local, family business. Consistent customer service and inventory.
Great professional friendly employees. I highly recommend.
Great place for hardware.Very friendly and knowledgeable staff.Returns were vwry easy
Employees are friendly and helpful, and a nice selection of products and materials.
Knowledgeable and helpful people plus the store is just fun to wander through. They have what you need.
Unbelievably expensive. I wish they would build a Lowes or Home Depot Downtown. Other than that good service great people if you dont mind spending the extra money awesome place to go.
Wonderful gift department. Especially the square wooden plates. thanks
Greeted immediately. Friendly staff, good selection of goods.
Dont like the place owner is mean treats people bad and his employees b asd
Always so helpful, with a great selection of all kinds of stuff, including home decor.
LOVE the gift shop, which includes unique gift items. I was looking for Pensacola Christmas ornaments and they had many beautiful choices.
Always a great place to get supplies for any project. Staff always very helpful and informative
Couldnt find some critical building hardware at the big box stores. So, I went by Pensacola hardware. They seemed to have a lot of hard to find items and a staff that knows a lot about building. Great place
Always shop local businesses first before chain stores. They usually have what I need.
They have earned the wonderful reputation they have. We should be located right next door! Local folks and the best in customer service!
Great local hardware store. And a great staff.
Lettle pricey but fun to look around
The store has everything from the Big Green Egg underwear Yeti Coolers measuring cups is awesome
Not near as nice or plentiful as Halls in Milton!
I’m very nostalgic feel in the oldest business in Pensacola. If I just got everything you need here.
Great place to shop for local Christmas presents!!
Great place to find stuff thats not at your normal hardware store, with friendly staff.
Great place.
Wonderful customer service.
A wonderful place for all the professional household tools you need there are more wonderful things with helpful staff thank you
They have almost everything.
This place is amazing. Practical products and gifts galore!
Pretty neat store. They have a little bit of everything. The associates are pretty helpful too.
Knowledgeable and very helpful staff. My first time visiting the place.
Love this store wish I had a lot of money definitely would have some fun with all the unique items.
High priced upscale hardware store. Its old school but expensive.