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AutoZone Auto Parts
2220 W Court St, Pasco, WA 99301, United States
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AutoZone Auto Parts
Comments
Em
Review β„–1

I went in to fix multiple lights on the outside of the car. Lovee helped me figure out which bulbs, find the bulbs and she replaced all of them right there in the parking lot! Thank you so much, Lovee! You were great. And all her coworkers did a good job covering the other customers needs and giving her the time to be so helpful.Thank you all 😊

T.
Review β„–2

Juan N. Was awesome! He was super nice, professional and went an extra mile to help us with headlights issue!!! Awesome store to have in Pasco.

Sh
Review β„–3

Poor customer service and inexperienced associates. Store is clean and well organized. Maybe just need a little more training.

Gu
Review β„–4

There was a lot of people in there today and its always a friendly service

Kr
Review β„–5

Went to get a water pump and asked them to do a price match from another local company. They called that company but since the other company had a different brand they would not price match. The warranty was the same. So when I left I called Kennewick Auto Zone and they did the price match for us. The employees at the zoo Pasco store were rood and not helpful at all

Ja
Review β„–6

Best Auto parts store in The Dalles! Friendly staff.

ja
Review β„–7

Excellent customer service thanks lovee!

Ca
Review β„–8

The gentleman was very nice and put the oil in the work van for me

Ed
Review β„–9

I know my fair share about cars, my bulb went out on my headlights, couldnt figure out how to take out; Louis at AutoZone came outside and taught me step by step on how to do it. 5stars thank you Louis.

Jo
Review β„–10

I order more and more online but autozone is my local resource.

jo
Review β„–11

Waste of time after I was told a part for my car was there and the worker did not know how to look it up. Very disappointed in the service.

jo
Review β„–12

Go there for all I need for vehicle. Very helpful and friendly.

Al
Review β„–13

Salvador helped me find everything i need fast!!

am
Review β„–14

The staff was very helpful today with me. I had a problem with my vehicle and they were nice enough to let me borrow a code reader and solved my problem. Very reliable staff, congratulations.

Ch
Review β„–15

Very nice friendly place. The staff is very helpful. The store is very clean

Da
Review β„–16

They have great customer service and competitive prices.

Ar
Review β„–17

#1 auto store in the tri citys

Da
Review β„–18

Easy to find what Im looking for

so
Review β„–19

Great, had what I was looking for and I didnt have to wear a maskπŸ™‹

El
Review β„–20

Dont give the right parts have to do 2 trips

Ra
Review β„–21

Very slow client service, not enough front desk people

Je
Review β„–22

Terrible customer service

El
Review β„–23

Had a great experience here getting my turn signal light bulb replaced! Was a lot cheaper than I ever imagined and Cristian, the gentleman who helped me, made the process extremely quick and easy! I got it done on my dinner break. Thanks Autozone.

Al
Review β„–24

The recent snow storm ruined my windshield wipers. Realizing I needed new ones, I stopped in at AutoZone. I was very impressed at first with how clear their sidewalks were. With all the snow and ice, I was happy their walk ways were clear. Once inside, the clerks were very helpful and directed me to the isle I needed. After a few minutes looking in the book, I knew the sizes I needed and had them in hand. Once at the register, the clerk continued to be friendly and checked me out quickly. I went out to my car and in the middle of an active snow storm, attempted to change my blades. As I was struggling, a clerk came out to replace the blades on the car next to me. Afterwards, she jumped in to help me as I was having some difficulty. Thank you all so much for the help!!!

Sh
Review β„–25

Very good place to buy auto parts

Ur
Review β„–26

Guy at the counter very helpful. Bought a battery for my car and he installed it for me for free. Didnt have my oem battery but he was able to quickly cross match one of the AutoZone brand for cheaper yet with better performance than its oem competitor.Keep up the great work!

Al
Review β„–27

Oscar was great! He was very helpful and honest about his opinion, not just for the sake but for the individual

Jo
Review β„–28

Helped me right away and back to work.

Ja
Review β„–29

Quick fast and friendly

U
Review β„–30

They are close late and are always ready to give you a quote. Many times have parts in stock or able to order. Theyre customer service has been great with us.

Ja
Review β„–31

This is the same as the other suburban auto parts stores you see, but this one is close to my house so I take a little extra interest. Always clean and organized, but wish the staff showed a little more energy. A friendly greeting, a little What can I help you find?. Earn that extra star!

Jo
Review β„–32

Didnt buy anything but the sales guy was super helpful with what I needed to know and helped me price what I needed.

E.
Review β„–33

Customer Service is a little slow at times, and turnover seems high.Overall great prices & store is well organized.Free Tool Rental & Diagnostic Services are a huge plus!

Aa
Review β„–34

Awesome people that work here!The manager Danny always takes very good care of our family and myself! Always do our business here!

Da
Review β„–35

Knowledgeable staff

da
Review β„–36

Knowledgeable staff and accurately go out to your vehicle to help you

He
Review β„–37

Very polite and knowledgeable. Good customer service.

Le
Review β„–38

Very slow been waiting in line for over 10 minutes

Jo
Review β„–39

Every time I go to auto zone they have what I am looking for. They also have lots of tools at very good prices. Get them a try you will be glad you walked through there doors

Fl
Review β„–40

Love auto zone. Oscar is a great guy. Very informative & knowlegable.great place to shop.

Te
Review β„–41

Thank you Christian R for your customer service with my wipers and being extremely courteous and professional . He is a awesome young man

Al
Review β„–42

I really like this autozone! if I need anything id go here for my car. they have good service and do know about cars. people are nice and keep the place clean.

Ju
Review β„–43

Fast and easy to find parts you need

da
Review β„–44

5*β˜†*β˜†* Wow got BMW brake part 4 half the price of OReillys win win 4 meβ—‡Dan

Hu
Review β„–45

Its a good parts store

Br
Review β„–46

Sometimes they have people working there that dont know what theyre talking about at all. I know this because Ive asked questions I already know the answer to before just to test them

Je
Review β„–47

A great place for reasonably priced parts. Always willing to help ✌️

St
Review β„–48

This is a great overall parts store. The employees are friendly and knowledgeable, the store is well organized in the prices are decent.

Ma
Review β„–49

Poor customer service. I visit this store yesterday. First their was a line on 6-9 customer and one person though was cool to cut in line and get service before us, just cuz you know some there doesnt give you the right to cut in line. Second of all their were like 6 employees and this female walk into the back and all the cashiers went to the back to like damn we all ere waiting ????? but im not going to lie shes was a cutie ... if i worked there maybe my thirsty ass would of gone to the back room to.

Aa
Review β„–50

Terrible service. Ordered a part had to call two days after it was suposed to be here. After 20 minutes on hold they said it was canceled. Not even a sorry.

Be
Review β„–51

My choice for doing my own tune ups. Helpful and knowledgeable staff makes my trips to the store easy and stress free.

Je
Review β„–52

Broke down on a trip. Employee there was very helpful. If it wasnt so far I would go there to get all my parts.

Jo
Review β„–53

Good place to get auto parts. The people there are friendly and are quick to help you out.

Mi
Review β„–54

The service is GREAT thats why I got back. Sometimes I can get better prices at another store but for now I enjoy some of the great parts professionals

Er
Review β„–55

A great stuff ready to help

De
Review β„–56

Great inventory. Ample service

Tr
Review β„–57

Great customer service with checking my alternator.

Ri
Review β„–58

Good selection but about 20% more expensive than walmart.

Le
Review β„–59

Very helpful with vehicles engine codes

Ne
Review β„–60

Find your parts you need for you vehicle here! Just about everything you need and more. Great customer servcie

Lo
Review β„–61

It. Was great they look for I was needing

Ro
Review β„–62

Great service and great prices

He
Review β„–63

Very busy inside, yet the service was professional, thorough, and surprisingly speedy considering.

Ev
Review β„–64

The guys there were very helpful

Je
Review β„–65

My son came in and he was waiting in line for customer service. The girl that was there, just looked at him and when another customer came in behind my son she asked him in Spanish if he needs help. Can anyone say RACIST? Very rude and unprofessional. This wasnt the first time this happened to one of us.

om
Review β„–66

Very helpful staff

Vi
Review β„–67

Onky because theyre all so expensive.

Na
Review β„–68

Customer service was great and were very knowledgeable

Ch
Review β„–69

Nice friendly staff very helpful

Ze
Review β„–70

All was good but for the sales men named Sergio. He is a jurk

Ra
Review β„–71

Good customer service - not bad prices - not a bad store - open late

No
Review β„–72

Very helpful

Je
Review β„–73

Appreciate these guys SO much!

Mr
Review β„–74

Good place to get parts and always right

Fo
Review β„–75

Best of the chain part stores in town!

Ha
Review β„–76

A good parts store Friendly service

Da
Review β„–77

Very friendly staff, helped me find the parts I couldnt find on my own!

Al
Review β„–78

Your topical AutoZone, good customer service.

Al
Review β„–79

Great place .nice and easy stuff.

Ja
Review β„–80

Daniel was very helpful today.

St
Review β„–81

Very helpful employee/manager.

Ju
Review β„–82

Inexperienced personal, I ordered a part the guy told me it was going to be there the next day, I called the next day, they told me that it was already there, so I went to get it, and when I there they told me the part has not yet there, so stupid,

Ka
Review β„–83

A solid helpful team!

Mi
Review β„–84

Good customer service and a lot of help. Thanks Jose

Al
Review β„–85

Very good

Ri
Review β„–86

Very helpful and friendly staff.

Ro
Review β„–87

Good thing to have them double check everything and youll still get the wrong part go to Napa

Da
Review β„–88

Excellent customer service gave AutoZone Pasco

Ta
Review β„–89

Always very helpful, friendly staff

Se
Review β„–90

There is usually a long line here and it can be a long wait if you need help. The clerks are not the greatest car experts.

Fe
Review β„–91

Good store to buy.

Do
Review β„–92

Friendly people & very helpful

Ch
Review β„–93

Helpful and polite employees.

Wi
Review β„–94

If a OReillys on road 68 is closed hit up AutoZone

Sc
Review β„–95

Great, just great.

Re
Review β„–96

Very good parts.

me
Review β„–97

Very helpful staff

Ja
Review β„–98

Great place knowledge

Ti
Review β„–99

Got everything I needed and as soon as i walked in an employee helped me.

Lo
Review β„–100

Bad customer service they dont know even how to find parts

Information
10 Photos
100 Comments
4.2 Rating
  • Address:2220 W Court St, Pasco, WA 99301, United States
  • Site:https://autozone.com/locations/wa/pasco/2220-w-court-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A871&y_source=1_MjQ3MjA5MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 509-547-9615
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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