Our Home away from Home. Weve ordered A LOT of items from this store..Delivery on Garage Doors was MUCH longer than stated BUT the product and Installation was great. The new outside doors were expensive. Installation was LONG and they dont close like they should..some things you think will get better after settling in..Nope..
There are some workers who are extremely wonderful and others who make you feel like they hate that you are talking to them. Overall everything thing seems clean and well organized so no complaints there.
Honest place honest service. Lost $20 and was returned to me with proof of purchase. Good job HOME DEPOT SELF CHECKOUT!!!
I like this Home Depot, I remove two star because the people who rent out the equipment were talking about immigration and the border wall and how Biden letting them all in. Mind you Im a brown Hispanic listening to this while being check out. I felt uncomfortable and wanted to look for a manager. Two older white dudes, could have left that locker room talk during break not when most of your clients are Hispanic and can hear you. Otherwise great Home Depot and it always has other great customer service.
Found what we needed. Customer service staff very helpful. Myra helped us first. Prices affordable. Thank you. June Perkins
THIS STORE HAS THE MOST HELPFUL AND HAPPIEST EMPLOYEES IVE EVER SEEN FOR A HOME DEPOT. YOU SEE THEM WORKING AND THEY IMMEDIATELY ASK IF YOU NEED HELP, THAT CAUGHT OFF GUARD BECAUSE I NEVER EXPECTED THAT. IF I LIVED NEAR THIS STORE I WOULD GO THERE OFTEN
Lumber prices are dropping down now so get your Lumber if you need it good location fully stocked.
I go here because its one of the only places to buy hardware and wood in the area. The associates are more helpful than the competitors.
The customer service is excellent. Everyone was so willing to help and answer questions. Chris was extraordinarily helpful.
I ordered a door. They told me it would be 1 month. Then next month. Then next month. Its been 6 months and i still dont have my door. The worst service ever. I will never step foot in another homedepot. EVER.
The service was excellent! I asked questions Of 2 different people because my husband was going to one department to buy And I was going another. Both people were so friendly! And when I checked out, Zoe saved me $45. She was the most pleasant Checkout person I have had in any store in probably years! She was gracious, she called me by my 1st name, she was helpful, and so sweet and said thank you to me! With such genuine inflection. I will be choosing Palmdale home depot before other DIY stores in this Valley. Congratulations to management. Oh! And the flowers and plants they had in the garden centre, they were beautiful and lush looking.
As aways good prices and good customer service.
Personal are very friendly and helpful, very clean, I highly recommend this establishment to anyone.
Was able to rent a machine for a project my son is working on. Worked great and I was able to get it very quickly!
Took my 🐕dog. He was a good boy. Found what I came for and was in and out in 10 minutes 🙌.
Awful customer service. Was asking where I can find item. They did check it on their phone and told me to search this area (couple rows of very small items). I spent 1,5hrs and I did not found it. After that Im was waiting 30 minutes for guy who will cut my lumber . So i was in the shop for 2 hrs and did not find what I was looking for. I bought one piece of lumber in 2 hrs. One star is too much for this people who work there. Waste of time.
After going to a different major name store for a water heater this Home Depot gave me some relief. Angelica in plumbing was so nice and very helpful and knew exactly where everything I needed was and walked us to them to ensure we made the right purchases! Thank you and will definitely continue to shop at the Home Depot
As an employee I have to say I am very blessed and appreciative of the opportunity to work with such awesome knowledgable people from all backgrounds and cultures. I couldnt imagine nor would I want to even have a thought of where me and my family would be if this employer and team would have turned down my application. As a customer I have always been treated with respect. The store is very clean and the surrounding area is the type of enviroment that I strive using every ounce of energy in hopes to allow my children and wife to hopefully one day reside in. I have had so many good reviews when customer leave when I greet them as a lot attendant. Those reviews and comments make me very proud to say I am apart of their team. These are crazy times and its these times in which make me and my family feel alone, but because of the opportunities here at Homedepot I know we are not. Because of you I have the confidence that me and my family will make it through.So thank you ! And God Bless You All! from my Heart I cant express it with words even though I try. So every day i will express my thanks with hard work and having their back to the fullest. Home Depot is awesome and I hope for a long successful career with the Home Depot Family. Everyone have a Blessed Evening and stay Safe and together we all will make through. 2020 opens eyes hearts and reveals everything we need to know about being strong. This will be the year we all grow.
One of the better and cleaner home depot locations
I love this Home Depot is really convenient and staff is really friendly. They have a big store and has pretty much everything you need to improve your home
They dont carry a filter for the evaporative cooler I bought from them last year.The 2 gentlemen in the paint department were very nice, informative and helpful
This day and age you cannot live without this place. Prices are good... sometimes great. Service was good no complaints other than in the appliance section... No help there no matter who I ask.
They try to help they get A for effort, but they need more training, that the company fault not the workers
Was hard to find someone to help 1 sent me to the other side of store 2sent me to wood dp 3 sent me to the right place just needed a remote clicker for gate
Very good. Found what I wanted.
Ive been many different Home depots and this is the first one I feel so discriminate because Im a Latino, what they going to do next put a sign White people only, ?! Is a reason why they call itself check out and I dont understand why its a lady shes basically take my stuff out of my basket and it started scanning everything she dont even ask me if I going to take everything or if you need something else she just want me to pay and leave
Customer service is usually good but just not today. I went 10 aisles down to not finding one person that can help me. CMON help a pregnant woman out.
Great site for construction needs and tools
I went to home Depot today and bought me a drill the people in home Depot were friendly and helpful
I needed to rent a snake for my drains at the tool rental Home Depot. The guys are super helpful I really appreciated all their help. Highly recommend this place.
Very fast and efficient I wished I lived closer to Palmdale Home Depot cuz Lancaster Home Depot it is very hard to get in and out of they need to build a bigger one much larger than the one they have much much.
Worse Home Depot .. wait it for ever to get some one to the paint dept … when their is some many worker doing nothing ..bathroom dirty
Found everything I needed, personal were very nice and helpful.
Had the parts I need. Airconditioning
Home depot in Palmdale has the same products as the Lancaster store. I called to check on a item because my favorite Home Depot in Lancaster was out of stock on decomposed granite. I called the Palmdale store and after 20 min of continuous transfers and then finally was transfered back to my original person I called, who then put me on hd, I decided to drive to the Palmdale store from Lancaster all while still on hold. I walked in grabbed a cart and found what I was looking for, still on hold. I will never go to the Palmdale Home Depot again. Customer service sucks. Shame on you management.
I was there to look at top load washers. I asked the sales associate in the appliance department how long would I have if I found I disliked the washer. His answer 48 hours from purchase. 48 HOURS. If it broke there is a 1 year warranty. I was shocked! Who would want to invest 100s of dollars in a washer and only have 48 hours from purchase to evaluate its performance? Its not like one can see the appliance in operation at the store? The HD sales associate was knowledgable and helpful. Needless to say I will NOT be buying ANY appliance from Home Depot. What odiot at HD dreamed that unfriendly policy up? What I did find out from the Lowes associate is that LG is a Korean company. Therefore the parts must come from Korea. So if your appliance needs parts it must come from Korea. Also the LG warranty company left the AV and is now located in Burbank. So you have an additional extended wait for service. Whirlpool and it family of appliances are AMERICAN made so there is not the extended wait. Also, LOWES has a 30 day return policy on their appliances. So guess what store in now in my consideration for purchase? What a learning curve.
Excellent customer service and friendly employees love it!!!💯💙👍🙌
My favorite store
Came to get a water heater and the guy was able to help me out. They offered to help me load. Thanks Home depot keep up the good work with training.
Its great to have a home depot near home. They have a very good selection of products along with an even larger selection online. The staff is not always knowledgeable but they find someone who is and they answer your questions which is a big plus. With COVID, they have also taken the necessary precautions to make sure thay our shopping experience is safe. This is my go to place for any home improvement projects.
Found everything we needed.. young girl at self check out hepled us ring up our big order, awesome customer service☺
Very good pricing on toilets
Good service .. And they where very helpful when I needed it..
Best Home Depot
Anything for your home they have or will help you get it 👍
On this particular visit there was no waiting. Of course we went early in the morning. Only dealt with one employee and she was friendly and helpful. Found all items easily. Even though we live in Lancaster we prefer the Palmdale stores.
Nobody there to help you nobody wants to help you they walk by and pretend they dont see you you ask him for help and they say oh I cant help you in this department horrible place
On December 21st I took my family to get a Christmas tree and every Christmas tree farm was closed or sold out. The Home Depot in Palmdale had a pile of at least 30 trees in the parking lot they were going to throw away. They wouldnt sell any more trees even though I offered full price to just take one off the top of the pile. I was speechless with my 5 yr old and 2 yr old next to us and they refused to sell a tree. I will never go back because of the way they just didnt care. It was so disappointing.
Always has home supplies in stock.
Sort of calmed and was able to get assistance right away - like it should be🙂
When to Home Depot in Palmdale with my Helen and I have to say this time they had what we was looking for in stock.Going to the car Lot person Mark ask us if we needed help he came over and put it in the car for us. Just want to say Thank You Mark was very nice look good and had excellent customer service.
Went in got what I needed and came out quick.
I had a problem because I did not have the receipt of the purchase and I was trying to return it, Angelica Mijango she helped me in an efficient way, good quality of customer service solving the problem in a smooth and fast way.Excellent customer service, Doing right thing, building strong relationships this makes customers feel loyal to continue shopping in this store, following core values and policies of Home Depot corporation.Thank you Angélica for your help.
I mean, its Home Depot. Got all the goods for inside and outside the house. All in a one stop shop. Im just a jack of all trades but a master of none. So if I feel the need to redecorate, or my thumbs feeling green, I go here. For all my residential needs. Typically the prices are low but that doesnt mean you shouldnt shop around. Support all businesses. Support your community.
Found just the hose nozzle I was looking for and cashier was friendly
Terrible didnt help at all
I go to the Home Depot anytime I need material for one of my projects. Great inventory of building materials and paint. Generally the employees are very helpful and willing to assist me. On occasion they would rather talk amongst themselves than do thier job. Most of the time all is good and never a problem with the cashiers. Huge paved parking lots and of course parking is free.
Was able to verify item was in stock at the store by checking the website then drop by and pick it up quickly.Im grateful for the ability to save wasted trips and calls trying to get a hold of someone to check stock over the phone.Thank you for the convenience and the customer service.
Theyre always in stock with what I need. Helpful crew.
We went 3 times in the same day to get the corrected parts. Each time the staff was very helpful.
Quick and easy to find what I needed. But then again. I worked there for 5 years in 92
I was taken care of with order placed
Very organized, well stocked. I liked tjeir variety of succulents and it wasnt as busy as the one in Lancaster.
It’s good place
This store is kept up clean which makes what your looking for alot easier to find..
Easy & cheaper then I pland on paying
I love homedepot !!!
This is better option to the one in lancaster
Manager was real cool on helping with the compressor. Thank u for being so cool.
Unfortunately I couldnt find FauxStone. No idea if there is at another Home Depot. It is a very popular stuff to have it available in these Big stores.
You got a good company its easy to find one thing cuz Im looking for your employees in to be very knowledgeable its just a little slow getting out not enough cashiers
Always find what I look for. Safety protocols are good.
This is the place to go to find not only things for your house but even gifts for others, its my sons candy store.
Open nowAThe Home DepotNear Palmdale Promenade1.4 mi · 340 W Avenue PI have visit this numerous of times and every time I have reached out for help they have fell flat. Its like Im invisible when I ask nobody gave a warm welcome I jusr walked out and went to Lowes . The paint department to plumbing and cashier none these people helped. So NO will I visit again.SignA waist of time!!!
Very bad costuner service every single person in costumer service very bad
Best home tools
Best tool boxes
Best hardware
Had nothing that I needed wasted trip
I prefer the Home Depot to Lowes for wood selection but, have noticed the wood quality at the Soledad /Newhall store is much better than the Palmdale.
Good service and great attitude
Nice service
They are good always a worker around if you need one
HOME Depot is always a pleasant visit for me cant complain always able to find what I need .
The Depot had everything I needed for my home improvements and some side projects.I have not had any issues at this depot.I would recommend this one to anyone.
Very clean and friendly staff. Was able to get assistance very timely.
Way better than Lancaster.
No customer service I tried to ask for a recommendation and nobody help me I only go there for the value not for the service
Got what I wanted.
They have everything you need in repairing or building anything
Only people in there who know about tools is the rental department
Diy favorite store
Great costumer service! The associates really go the extra mile to make sure every need is met. Thank you Home Depot!
My favorite hardware store, always someone will help you to find what you are looking for. And prices are the best.