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Advance Auto Parts
32198 US Hwy 19 N, Palm Harbor, FL 34684, United States
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Advance Auto Parts
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Review №1

Another great experience at Advanced Auto Parts. Thank you Evan for installing a new battery for me, even though I got there just before closing. I appreciate your time and patience (and so do my young, tired kids who were with me!) and even staying past 9pm to finish the install.We will continue to be loyal Advanced Auto Parts customers thanks to team members like Evan. Highly recommend.

Di
Review №2

My battery pretty much exploded!! Battery acid EVERYWHERE!! I got a jump and went to this store... thank god I did!!! They have a gem on their hands... Brian was determined to get the job done and get it done right! New battery put in AFTER he worked on getting the post that was stuck in the connection out.. I really appreciated him.. hope that store realizes what an amazing employee they have!! Courteous and knowledgeable!

br
Review №3

Very helpful and knowledgeable staff good to have some people who care about there jobs and do it well with a smile dont get that much anymore thank you!!

Me
Review №4

Great people! Almost always has the part or rental tool I need.

co
Review №5

Cody was very professional and helpful, he went above and beyond, i will recommend this specific AAP to family and friends

Ka
Review №6

Very nice staff my husband had to get trailer hitch and they help getting tools for him to put it on until showing them how to do it

Lu
Review №7

Advanced stores are great specially the one I went to l cant say that about all the other stores but Blondie at this store location was so helpful even before I walked inside...shes amazing and so was the young man who helped me @ check out....

Jo
Review №8

Went in today and Brian helped me out. Saved me alot of money on an issue with my truck. Its nice to be able to walk in somewhere where the person youre talking to actually knows what theyre doing without getting the run around. Honest and professional. Thank you so much for your help today.

Ar
Review №9

123 done! Happy

Ji
Review №10

Had some problems looking for a missing items they helped me quickly and satisfactoryly, if thats a real word. Try them out for your car needs.

Ma
Review №11

The staff there went above and beyond to help me with every kind of question or much needed advice. Id without a doubt recommend this store to anyone i know

PI
Review №12

Most car places talk to me as I should be a mechanic,I do not have mechanic knowledge this place dumbed it down for me so I could do my own repair.

Ch
Review №13

Great job checking and installing my battery

Jo
Review №14

If you want a throw back auto parts store where you can go and actually get the right part, this is it. They are knowledgeable and friendly because the manager is knowledgeable and friendly. Dee is the manager and makes the store what it is. Thank you Dee.

Ch
Review №15

Great help with replacing a dead battery... in the rain!

Sh
Review №16

The staff was beyond amazing! I needed a new battery and called 20 minutes before closing. They told me to come in and they would be happy to help. They stayed past closing to make sure my car was running correctly and installed a new battery. Brian helped us and walked my boyfriend and myself through everything he did. He was very informative and helped us tremendously. I will most definitely be coming back in the future because of the customer service. Thank you!

Qu
Review №17

Went to the dealer, told all was fine, car broke down the following day, went to local discount auto, received more than just a new battery, received great customer care! Check out this guy!!!!

Fe
Review №18

I have worked in customer service for over 25 years, Im currently and ICU nurse and know the importance of how a persons professionalism and empathy are very I portent in customer service. I had one of the best experiences here today thanks to staff member Christina (didnt get the first letter of her last name). Thanks to her I had all my issues resolved and will continue to shop at this Advance Auto Parts store. Wish there were more people like Christina in customer service. This store is better for having her here.

To
Review №19

Staff always helpful!

Ch
Review №20

The sales woman was so knowledgeable and professional, she checked my battery told me I didnt need one which was a shocker saved me $200 I really appreciate honesty and that kind of service

a
Review №21

Christina was super awesome, helpful, and sincere. I normally like auto zone but will be coming here literally bc of her.

Ca
Review №22

Stop by and had my alternator checked, the guys checked it had given me some options..nice place to shop

Ja
Review №23

Went in to get a new batteryI asked to verify that they do replace car batteries for free like their website saysThe young man at the counter said yes but was not happy about it. He ask what vehicle I said 18 YukonHe says o geez o man let’s go look at itI pop the hood he says o geez o man okI could tell he really didn’t want to help meSo I left. I will not return to any advanced autos in the future

Ly
Review №24

Another great experience at Advanced Auto! Thank you Christina for assisting me in changing out my tail light bulbs. My #1 place to go for car repairs.

Wi
Review №25

Great experience the gentleman and lady both know exactly what to recommend for your vehicle.

Br
Review №26

I purchased windshield wipers & without me asking the employee installed them for me at no cost. I highly recommend this business.

Am
Review №27

Very helpful staff. Prices are high for batterys found same battery at Walmart for $80 here is was $150.

Mi
Review №28

The staff is very friendly and helpful here. The young lady behind the register look up the wiper blade sizes I needed and she even offer to install them for me. Thank you very much for your help today I do appreciate it.

Bo
Review №29

Mgr. Dee went above and beyond to answer my questions.

Ch
Review №30

Nice and clean and easy to get in and out of.

Ma
Review №31

They have all the parts you need and they will help you

Ro
Review №32

This location is awesome! they are very knowledgeable, and always willing to help out in any situation. Would recommend this location to anyone!! Shout out to dee

Wi
Review №33

I need a kit for detecting an A/C R134a leak. First store did not have them but they checked and found a store just 3 miles away that did! This has happened before and the response is always the same team philosophy--we will find a nearby store that does or we will order it for you!

Ke
Review №34

Great management good parts

Ed
Review №35

Great place people are nices there

Te
Review №36

Weve been loyal Advance Auto Parts customers for a couple of decades now. We always receive the warmest greetings and customer service. I love the fact that there are younger guys working here that are eager to help people, rather than older guys that are short tempered and arrogant. Weve recently moved from our home store area that weve shopped at for the last 20 years. Its hard finding new good help in anything these days. When one of our vehicles was having a hard time starting one morning when we were on our way all the way to St Pete, we stopped in the Palm Harbor Advance where Dillon McKay took care of us. He tested the battery and alternator to diagnose that it was only the battery that needed replacement. We opted for the mid grade battery, but Dillon didnt let us leave without taking it upon himself to install an even better battery. Thats not just good technical skills... thats not just good customer service skills... thats going above and beyond. Its so good to see good people and a good company succeeding. Thank you guys!

to
Review №37

They had what I wanted for my delorean.

Da
Review №38

Very competent and courteous staff.

De
Review №39

I want to thank Eddie Bradley for the job he did for my guy, he new exactly what to do for his 1986 Ford F250 if it was not for him hewould not have been able to work on his lawns and probably have lost accounts i would like to thank him emencly

Bo
Review №40

Great service and they a load us to fix our car in the parking lot. Awesome job to my husband and son for getting us up and running.

El
Review №41

Dylan was very helpful. My husband called ahead for new battery and wiper blades and he had everything ready when I got there after work, in a bad storm. Was so gracious and knowledgeable. Thanks Dylan and Advance Auto Parts for the great service!

Je
Review №42

The gal that helped me today with wiper blades was awesome.

Da
Review №43

This is a great Advanced Auto Parts. Occasionally need to come here and the staff is always friendly and tries their best to assist.

L
Review №44

Online check out for my car battery was a breeze, with the offered discount automatically applied. They double checked at the store to make sure it was the correct size and then installed it. The core charge was automatically refunded. Friendly, professional and thorough, I highly recommed this store.

Ca
Review №45

The gentlemen at the counter were both very knowledgeable and courteous

JE
Review №46

Employees always helpful and courteous. Thanks for hiring good customer service employees

Ka
Review №47

Were out of my air filter but let me borrow a torque screwdriver to figure out what size I need to access my air box. They did offer to contact a nearby store for the part. Great people.

An
Review №48

So very helpful

Da
Review №49

I had a wonderful experience at this store I was assisted by a worker that went by the name B who was very helpful and patient and walked me through all the steps to repair my vehicle I wish other auto parts stores had workers like this guy!!!

Ri
Review №50

Great service at this store, MOST IMPORTANTLY this Advance Auto is the only auto parts store from Palm Harbor to Largo that was able to help me out with the part for my truck. Every store I called told me either it was a dealer only item or they wouldnt have it for a few days and it was 10 to $15 extra freight charge, well when I called this Advance Auto and Dillon said yeah I can get the part and have it here by 10 the next day and it was only a quarter of the price, All the other stores quoted me, and there was no freight charge.Found my new go to auto parts store.

Ju
Review №51

Great service! After the hurricane, some parts like batteries were scarce. They called around and found my part at a nearby location. They offered to send for the part but it was close so I drove. Both locations deserve 5 🌟s

Al
Review №52

I’m not sure if it is this advanced auto parts or the other one close by, I’ll leave a comment on both. I spoke to a wonderful, professional, and proficient young woman named V. (Cool name by the way). She took like 10-12 minutes helping me on the phone finding the clueless me find exactly what I need.

Ta
Review №53

Customer service was horrible. I bought five gallons of oil because I relied on what the clerk was telling me, but that seemed like a bit much because my car only takes 5 gallons with an oil change. To find out that I only needed two. The clerk also told me I busted my radiator hose. Or I had a leak in my radiator when it just did not have water. I had explained to him that I just purchased the vehicle. I can only think of the money he would have cost me if I would have listened to his advice. Not only did all this happen but after I checked out with my 5 gallons of oil and a huge container of antifreeze plus the gas mixture to put in my fuel tank. He goes to show me where to put my oil in my engine and just walks out the door as Im trying to juggle a 5 gallon bucket of oil and like I had said earlier many other items. Poor customer service and advise at least in my case.

Mi
Review №54

Best auto parts store around. Dillon helped me out big time, very professional and hard working. Thank you Dillon and team at the Palm Harbor store!

Va
Review №55

Great customer service! My sisters car, water hose busted, we changed it in the parking lot. The staff, manager, kept checking to see if we were ok. 15 minutes, water and coolant, and back on the road.

Me
Review №56

The female tech there is very good and help me alot

J
Review №57

Great products and service. Free diagnostics for engine light. And with a smile 😊

Sa
Review №58

This location helped me out so much. Great customer service! I needed something and I could not be there to pick it up. I sent a employee and they released the product too them. Thanks for your help in getting me out of a bind. Your competitor would not even help.Thank you so much from Sandis Cleaning Service

Bo
Review №59

They are the best. Never fail to treat me with respect and fairness. They are my go-to car store... And IM NOT A CAR PERSON!!!

ch
Review №60

Evan guy! I needed transmission & power steering fluid for 2003 Ford Ranger. Evan did use his hands to get transmission fluid stocked above eye-level shelf. Power steering fluid on the bottom shelf, Evan used his foot to point out and tap on it, saying he was pretty sure thats what I needed as I was squatting down to look at them. He proceeded to the register. So, I told him I was not gonna get the one he tapped with his foot, got anther one, told him to put the one he had back down there, and demanded apology. He mumbled looking away from me. Back at the register, he looked at the screen and he wasnt sure as it stated transmission fluid maybe interchangeable. He was asking ME if it sounded kinda strange. I asked him to re-check the data base of Advance Auto and he said he did and told me he wouldnt used it unless he is sure. I told him to check again and he already did all the while he is looking at me like WTFUR kind of stock expression on his face. The clincher is that he told me to go on YOUTUBE & whatnot to make sure. So I take it Advance Auto is good-for-nothing!! Needless to say I was so pisswd off you dont want to know except for those few customers&other employees present at the time. So,AdvanceAuto, I am not making this up.I cant make this up. It happened around 2:30pm, Sunday, November 17th, 2019. Im sure you have video. So,there look it up and use it for employee training. Maybe thats standard practice for Millenial gen employees to use their feet to point things out for customers. Or, for non-white customers? In just asking. Just to be fair, there are good people at this location. But, Evan is the worst. I shall never step in there again, or maybe Advance Auto can let me know Evans work(?)schedule to avoid his presence. Consolation is that he does not work in food service industry........at least not yet. What a day it was. I would love to see him doing all his task using his feet, though.

Th
Review №61

Great place to get auto supplies and if your check engine light is on, they will read it and tell you what the code means.

Ka
Review №62

Dee helped us with a check engine light. She was very knowledgeable, polite and quick, but not rushed. Answer all if our questions.

Vi
Review №63

Staff is very helpful and has good humor. Very fast and efficient

Ma
Review №64

Always ready to assist. Friendly staff free battery and electrical system testing. Prices just a bit steep

La
Review №65

Took battery to Autozone first. Told alternator must be the problem because battery is good. Stopped in to my Advance store and found bad cell in battery. Car back up and running. Great people who are always willing to help.

Ar
Review №66

Excellent customer service. Dillon was the associate who helped me find a part for my car and even though they didnt have it in inventory in that store, he made it easy for me to pick it up in a nearby store that same day.

Ju
Review №67

Best place to buy auto parts in the area. BEST prices and great selection of auto accessories and huge inventory of auto parts.

Sa
Review №68

Friendly and knowledgeable staff. If they dont have it in stock they will get it for you by the next day.

Wi
Review №69

That exactly what I needed at a great price! The general manager is really nice lady whos been with the company for 24 years pleasure to talk with she know exactly how to solve my problem

Ei
Review №70

New Wipers, received help with purchase & installation! Great to shop here.

Pa
Review №71

Had a new battery install in and out a good job very polite people good goe another 3 years

Ti
Review №72

Dylan is very helpful and knowledgeable. Good prices, and large variety of specific parts.

B
Review №73

Very friendly and helpful staff. Well stocked. The tool barrowing is very useful.

Ky
Review №74

Great customer service and very affordable prices. If they dont have the part in stock, they can always order it for you very quickly without issues.

Ri
Review №75

Average service.. Also little pricey

JE
Review №76

Awesome service! Highly recommend!

br
Review №77

People were great, their computer system is a joke. I was back and forth all day, the computer had the wrong parts listed for my vehicle even giving them my vin. After a few hours of the wrong parts and no solution, I went to another auto part store. I gave Oriley my vin and they gave me all the right parts first shot.

Pe
Review №78

Came in to buy some coolant and oil...asked a few questions about my brake lights staying on. I am not a car guy..but they told me what the issue mostly likely was..the brake switch. A $20 part that could have cost me hundreds to replace had I brought it into a mechanic.. its a European vehicle. I changed it out myself in 10 minutes.

Ro
Review №79

Professional counter personel 👰first class

Mi
Review №80

These guys do a great job of helping you out with anything car oriented.

Ju
Review №81

They checked my engine light after it came on from the questionable shop around the corner. People were pretty helpful.

ma
Review №82

Awesome service as well really help me with my car issue without even ask.

Vi
Review №83

Great staff. Lou took care of all my part needs

Ja
Review №84

Had to buy a new battery for my wifes car. They removed the old battery & installed the new one for free. The employees were pleasant & helpful

Do
Review №85

I DO LIKE THIS PLACE! GREAT STAFF! VERY HELPFUL!

Ma
Review №86

Awesome guys working there! Always kind & helpful ☺

Sh
Review №87

Great service, Young Man in the shop was very helpful to my husband.

La
Review №88

Its a parts store with friendly and knowledgeable staff.

De
Review №89

Super nice!!! My battery died and I didnt have a receipt but I knew I purchased it there they looked up everything for me it was covered they installed it they hooked it up to this machine so I wouldnt have to reset everything Stella service

Co
Review №90

The associates there Dont hesitate for one second to help you with your car. I will continue to shop there and will tell all my friends!

So
Review №91

Came in for ac issue. Was completely ignored the whole time while i was looking at recharge cans and making it obvious i was confused. With no offer of help I decided that I would ask for help. The guy I asked for help pretty much said he had no idea about the cans he was selling 2 feet from his counter and didnt try to look into my concerns. I spent another ten minutes reading the cans while without service... In the end solved my simple ac problem but without anyones help.

Mi
Review №92

Great service and prices, Ive been going for years

Ri
Review №93

Excellent customer service, friendly staff!

JU
Review №94

Always willing and able to assist with advice or a battery or windshield wiper install!

Jo
Review №95

Found what I needed, and the guy offered to install it for me for free. I only spent 50 bucks. Great service.

Kr
Review №96

So helpful and went above and beyond

Ja
Review №97

Has your basic car things and some speciality stuff as well

Ti
Review №98

Always well taken care of here

A_
Review №99

Very nice man we didnt have a penny and used his I know its just a penny but its the thought that counts. Also found exactly what we needed 😊😋

Ch
Review №100

Right parts the first time and exceptional customer service.

Information
23 Photos
100 Comments
4.6 Rating
  • Address:32198 US Hwy 19 N, Palm Harbor, FL 34684, United States
  • Site:https://stores.advanceautoparts.com/fl/palm-harbor/32198-us-highway-19-n?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 727-781-4735
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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