This has been an excellent place for our familys vision needs for more than ten years. Always able to make an appointment easily and the staff has never been less than inviting and friendly. Helpful with information towards all questions. And the doctor gives more than thorough detail description. Ive recommended this office to anybody searching
Have been going to Gustafson Eye Care for many years. Staff has always been friendly and helpful and Dr.Steve has always taken the time to explain exam results and options for me and my family. Would highly recommend this office for you familys eye care needs.
Far superior service than your national chain stores. Price for glasses were very reasonable. I highly recommend for optometric needs.
Dr is so friendly, informative and honest! I’ve been a patient for over 10 years and I’ll never go anywhere else! 😊
Dr. Gustafson is always so knowledgeable and accommodating. The staff is always friendly as well! Great office!
Had a good experience.
I have been waiting for almost 3 months for my glasses with nothing but excuses!!! I was told not to go there as my friend said she ordered glasses 4 years ago and NEVER got them, but since he is close I chose to go anyway!!! Bad decision. I even sent my sister in law there and she got her glasses in 10 days. Just called and was treated so poorly not only will I NEVER go there again. I will spread the word on this horrible service. And being that I work in 2 customer service establishments in Oswego, I hope this bites them in the butt. Because due to the responses I got from the staff today, they dont need my business...maybe not yours 🤬
Dr. is outstanding and the team in the office is great. Our family has been well taken care of since 2010. Thank you Gustafson team!
To be honest, I wasnt too impressed with their interior, BUT, the receptionist (sorry, didnt catch the name) was super friendly and Dr. Gustafson was really great with our daughter, who is very shy. He was amazingly detailed in his explanations and really took his time to explain what he found with her eyesight. I could really tell he loves what he does and his patients. I would not hesitate to continue to business here! Thank you!
The only optometrist I have ever been to. He and all of the employees that have ever been here have always been so nice and genuinely care for their patients. I absolutely adore them
I was able to make an appointment with only 24hrs notice so that was great! The next day I arrived at the office, greeted warmly, my information was obtained and I proceeded to have photos of my retina taken. The place is very clean.Then the Optometrist did my exam. I was there for my first diabetic eye exam, glasses exam and for contacts. Dr. Gustafson is pleasant, thorough and extremely consistent in his questioning and physical exam. Ive been an ICU NURSE for twenty plus years and I know good assessment skills when I see them.My eyes needed to be dilated and they had me look at their wide variety of frames during the time it took the medication to dilate my eyes. No wasted time-nice. I found frames I loved, but I needed 2 pairs- one with transitions and one without. They did not push extra lens options, merely informed me of them and gave the prices of my options. They put the most expensive glasses on my insurance and gave me a discount without me asking because I bought 2 pairs of glasses.This wasnt an existing sale, they just did it. I walked out of there with 2 pairs of glasses, a box of contacts (and samples of contacts to see which I liked the most), a diabetic eye exam, a contacts exam and a glasses exam for around $350.00.I was stunned. The frames alone at my old optometrist would have been $350.....Looks like I have a new optometrist.
Dr Gustafson is so kind and accommodating. My 5 yr old was so nervous to go to the eye dr he cried the entire way there... we had such a positive experience, after we left he said, I want to go back!
Awesome place to get your eye care, great staff, very helpful!Doctor Gustafson is very thorough & explains eye issues explicitly.Been going for nearly 20 yrs (or however long theyve been there), & will go for 20 more!
Such an amazing staff! Very caring and very helpful. Dr. Gustafson is very understanding and such an amazing Dr!
I schedule an appt to have my eyes dialated. After waiting for 50 minutes i finally left. Have not received a phone call or any response to reschedule. I didnt realize they do not dialte eyes, maybe should have told me.
The Dr. Gustafson, and his Staff ARE. 5 STARS.They treat You with Kindness & Compassion.I brought the Whole Family. And We LOVED it...😊Definitely RECOMMEND TOEVERYONE 😊
My 3 kids have had eye exams here for school and weve had a great experience.
The eye dr us wonderful he explains medical terms in good details so you can understand it