Quick and friendly service. I’ve come here for tires, for batteries, for a quick tire patch, you name it. They’ve never failed me. Good prices and good service.
Called the Orland Park location today and spoke with Dave to inquire about a new tire for my SUV and he was very helpful and polite and beyond professional! So I came in and he showed me and taught me how to tell when my tires were bald. I got all new tires and Dave kept me up to date on the progress of my vehicle and what was being done. From now on I will only come to Mavis in Orland Park and its because of Dave!! Thank you for the lesson today and for being so courteous and helpful!!
On a busy day when they’ve had some staffing issues, Dave and his team at Mavis took in my car at the right time and got the job done. While there I also (over)heard Dave take care of customers honestly, respectfully and making sure people were satisfied. I appreciate shops like this. Thank you
Team works efficiently and they are very friendly. Customer service skills are great. Will keep going back
Im very happy with the service and Dave has awesome customer service. If my wife is happy, then that makes me happy. We bought our tires here at a great price. My wife eventually ran into a screw, but they were able to fix it with no problem. Made my wife happy on her birthday, thanks again
Ive been a customer for a long time at Orland Park shop. Carl is very nice he makes you feel comfortable and listen to your concerns. What I love the most is their honesty they explain & show you what need to be done to your vehicle. Prices are reasonable. I would recommend others to come.
I was shopping around for tires and brakes for my vehicle and I remember I passed by this place in Crestwood I’ll. I tried to book an appointment it was no available spots I saw Orland Park and they had availability on the same day. I went they were friendly and kept me up to date about everything I will return if need to do something else.
I had a punctured tire, called 4 different places for quotes. Cliff was honest and had the BEST prices. The work was done in a timely manner and I am extremely happy. I will be going back if I need anything else and referring anyone that needs help with their car.
I went to get my oil changed today. Excellent service. Carl is absolutely the best sales associate I’ve ever worked with. Everything went very smooth. If you go in ask for Carl!
Team here is great, very professional and friendly. Will be returning
Great customer service & team. I called the same day Cliff squeezed me in an appointment Ive been with NTB(Mavis) for quite awhile. I had a new battery installed they took less than an hour.
Carl and Cliff are very nice, helpful and friendly. They explained what needed to be done and saved me from unnecessary expenses down the line.Definitely will be coming back and doing business with them.
I called, got an appointment for same day and a discount coupon from call center. Thank God.Clif, and Dave absolutely great customer service, they were already expecting me and made sure part for car arrived asap.Joel the Mechanic thank you for a great and efficient job it is well appreciated. Thank you all for the job you do to make sure people are safe. I heard the clear and informative information given to your customers regarding safety repairs needed, very informative.Great job. I would definitely recommend you Mavis in Orland Pk, thank you for your great prices.Very satisfied customer.God bless you all.IM
After having MULTIPLE auto shops tell me I needed new tires to a new battery to a brake fluid flush for an issue re: one of my tires constantly losing pressure, this place fixed it with a simple change of the tire valve! FINALLY, no more problems! Along with speedy and friendly customer service, I would totally recommend them for all your tire needs!
Amazing team. These guys know how to do business right and treat the customer good.
I went today to pick up my car after having a melt down about the last three opinions concerning what my car needed for fixtures to keep the longevity up. Shout out to Cliff for suggesting a consultation on my fixtures.also shout out to Dave for his expertise. Dave saved me from a 1600 dollar job being done from the dealership, and presented me with a thorough explanation as well as understanding of what my car needed. I went from being told I needed to replace oxygen sensors, catalyst converters, and a tune up to being told that if you replace the catalyst converter you have to replace the oxygen sensor, and leaving with a educated breakdown that I could visualize and understand better what my car really needed. I can not thank him enough for his honesty and quality service that was executed by Dave and his staff at Mavis Tires and Brakes. If you come to this place ask for Dave right away he will point you and his staff in the exact and honest direction you need to go for your cars longevity. They exceed expectations!!
After having 2 tires replaced after a tow, one of the tires seemed to be having some problems. I was able to bring it right back in and have it reviewed and repaired on my own time and schedule. Great customer service on the phone and in store. And quality work as well.
Very nice service! Was pretty quick once we got in for a flat.
Both men at Orland Park location were helpful, courteous, and informative. I will definitely return for any car maintenance.
Very Professional Crew!!! Was able to get me in and out quickly. Extremely knowledgeable about what tires are best for vehicles.There are many tire companies in the area but I highly recommend. Mavis Tire in Orland Square. Give them your business and you wont be disappointed!!!
I was a previous customer under NTB. I recently went back with a concern about my tire? I was greeted by Mr. Clif who was extremely professional and very helpful!!! He told me the tire was still under warranty! I was also in need of an oil change and since he was so very helpful with the tire I came back the next day to get the oil change.We must have an oil change shop on every corner but I went back there and will continue to do so because Clif was so very kind and had wonderful customer service skills!! Most of all he was very trustworthy and I felt good about him working on my truck!! Im so thankful to know there are still good honest people and places that care about their customers!! Keep up the great service!!!
Mavis Tire in Orland Park always does Great work on all of my vehicles. I appreciate their professionalism.
Kevin, David and Clif were extremely helpful friendly and informative. Helped me schedule an appointment same day, advised me on what oil to use for my car and explained to me what’s going on with my car English terms. 5 star staff! Will definitely be back!
I had a flat tire and needed it replaced ASAP. All the other shops in town would take days to replace the tire and were very expensive. I called Mavis around 5:00pm, and they were able to take care of it before they closed at 6:00pm the same day! Dave and Carl were so helpful and friendly! The price was great and the service was awesome! Thank you again, Carl and Dave!!!
Great job as usual, thanking Dave and Clif and the entire team as they are excellent. One stop shop, not just tires but all services of repair for your vehicle. A company is only as good as its employees, you chose well. Thanking all of you and will be recommending your services no question. Loyal employees equals loyal customers.
Fixed my brakes fast and right the first time. I didnt know it was the same place but different location that I bought a tire from that kept leaking and I had to just buy another somewhere else. I never got my money back but this time was better and the location in Orland knew what they were doing and I am very thankful. They were honest and didnt try to sell me more.
Very professional service--extremely pleased and satisfied. Our service advisor Clif went above and beyond with his personable customer service and knowledge of our service inquiries. Needless to say, we will continue to return here for all our vehicles!
Dave (guy helping me at the front desk) and Carl were very helpful and patient with all my questions and phone calls. He gave me options (Dave) on what to do first for safe driving. It was costly but very much needed and they worked with our budget. Would definitely recommend this place for repairs or tires (purchased our set of tires there last year as well). Thanks again gentlemen.
Best place. Love the service they did an awesome job...
Got tires from here a few years ago and had a bolt stuck in my tire from driving through a construction zone and they patched it for me for free! Great timely service. Thanks guys!
Great service and workers. Dave was a big help with breaking things down for me and helping me choose what the best for my car was. Mavis is now my go to place for any work I need to do on my car. Keep up the great work guys!
Mannn! What can I say but nothing but the best at this place, best service, best prices, and you can practically get just about any tire you want and if they dont have it at the store they order it for you. I got my tires special order by them and i thought. I would have to wait a few days for them when I got a called the next day my tires had arrived. I highly recommend Mavis for just about.all your car needs.
Mavis (or NTB) has been the only place I have taken my car for the past 6 years. I dont know much about cars, but I have never once been ripped off or lead in the wrong direction with these workers. I had Clif help me today, and man was he outstanding! He really made my experience special. I recommend all my friends to come here, so, if youre seeing this review, you cannot go wrong with Mavis.
Love the service. Very informative about how to prevent my issue in the future. Will be coming back.
I come here for oil changes. The guys at the counter are always nice and theyre accurate about how long the service will take.
The staff was very professional the work was done in a timely manner! Carl was very helpful and made sure everything I needed done to my brakes was done so accordingly and at a fair price!
I was in and out ..great customer service...thanks for all your help Carl I will be recommending u and this location....thanks again...
Brandon and his team was amazing and fast! I’ll definitely come back!
Carl always goes above and beyond every time I visit. He literally helps my entire family out with their Automotive needs. Great Job he deserves a Raise!
Great people very welcome and inviting Environment and good prices and great service
I have used this location for my last three tire needs and the staff is always friendly, informative, and helpful.
Carl was the best in helping me with all my cars I go back to him all the time fast service and excellent work . He is the best
Thanks to Carl …Love the service, they did an awesome job.
Great experience. Clif was very nice. I had a nail in my tire and they fixed it for me. I was a walk in.
Great Service and Very Efficient! Cliff and his team was fantastic!
Clif was great. He took the time to find me the best deal for 4 new tires. He called me to keep me updated. I appreciate his patience. Definitely will return for future services. Thank you Clif.
Very bad customer service, bought two new tires, three months later wires came out of these tires, the tires was completely worn out, took the car back, they tell me you didn’t do tires rotations that’s why. Tire rotations not going to do all this damage, the shop mostly empty you barley see customers their now I know why. Don’t recommend it at all
First, a shout out to Cliff (the only reason I can justify the one star rating) who did a great job with a difficult situation. He was very nice, understanding and professional. Cliff was also the best part of a bad situation.Made my appointment on a Sunday for the following Friday. Called on Thursday, gave order/confirmation number mentioned appointment for the following day. Everything is set.Took the day off work to get the new tires only to get to Mavis and ...... NO TIRES! Turns out the tires were never ordered. Cliff explained the appointment was made with a call center in New York who was responsible for placing the order for the tires and getting them delivered to their location. He offered something which - according to Mavis - was comparable (google searches did not agree). No idea when the original order would even be there. So, (sigh) cancelled the order (is it really an order if the order was never really placed?) and will just go somewhere else.Owner/managers: Ive been in customer service for over 30 years. I suppose its something nobody really cares about anymore. However, should customer service ever really be important, may I suggest someone check the upcoming work orders the night before and make sure you have what you need. Calling a customer BEFORE they take time off work to experience what YOUR company has to offer and letting them know theres an issue, it a LOT better than the experience I had.Note: we have 4 cars. At nearly $1000 per car, you missed out on a chunk of change.Do better.
I was here 3 weeks ago, and the service was excellent!!. I went in with a lot of repair work needed from major to minor. Dave, Mike, and Cliff were able to fix everything all in one day! They were timely and the guality of work was amazing. The prices are affordable and worth every dollar! Will recommend to anyone, anytime for any car repairs. Thank you guys!!
Carl had 5 star outstanding service. He made me feel comfortable and took care of everything wrong with my car in exceptional time.
My mother-in-law had a flat tire, we called around to 5 different places, no one could take her until the following day. It was close to the end of business for most places, Dave told us to drive right over and he would take care of it. Not only was Dave extremely nice and informative he also fixed the tire for next to nothing. Thank you Dave!! The world needs more kind and honest people like you. We are passing the word on: EXCELLENT service and unbeatable prices.
Carl and his crew were great will be returning for future services!!!
Was very satisfying because they were the only store to have my tire in stock on a Sunday. Highly recommend Mavis tires in Orland Park.
Great service. Made good recommendations. Very accommodating. Been going to this store for years with nothing but excellent results. Thanks
They offer very fast and friendly customer service. They honor their appointments times and get you in as quick as possible. I just wish more of their workers wear masks properly lol
The tire price was great. I compared 3 different companies and they had the lowes price for what I was looking for. The service was great. They keep the place very clean. There was any waiting around for other people and the place was very comfortable. Everyone was wearing their masks and following all covid precautions. I definitely recommend this place. They do a lot more than tires and brakes, so dont let the name. The owner was also very helpful and gave me some good tips for maintaining my cars tires.
I came to Orland Hills for a christian conference but ended up picking up a piece of metal from I80 on my tire. Found Mavis tires on the web and Explained to Carl - the gentleman behind the counter the situation. He went to the vehicle and quickly diagnosed the problem and he was able to bring the car into the garage. I was told about 2 hours but they were able to fix it in about 1 hour. Thank God! and Thank you Mavis for the quick turnaround and I was able to resume attending the Christian conference. God Bless Carl and Gid Bless your business!
Mr. Clif was so nice and knowledgeable about the services they offer. I was spectacular at first but he put my mind at ease. Thank you again for your help.
Outstanding service! Got the nail out my tire and fixed it! Will definitely come back!
I had a flat tire. Brought my car over and spoke with Dave. He provided excellent customer service and was very polite and professional. Staff also was very fast and efficient. Excellent service!!
Always helpful. Fast and friendly! Thx!!!
Ask for Carol or Dave. They took care of me. Highly recommend! Got me in last minute. They also provide very quick and efficient service.
Dave and his team were ABSOLUTELY AWESOME!!!!! THANKS SO MUCH!!!
Clif was the counterman I was speaking with. They had 2 tires that I wanted for my RV, an opening to install them and rotated my dual tires to assist me when I change the others down the road. Everything went well.
Very great staff and truthful.
Fast and friendly service. Fair pricing on repairs.
Eddie helped me out big time. I had a bad experience at other places and they wanted me to wait a day or two JUST to change my tires. I came in, expressed my frustration, and Eddie made sure I was happy and satisfied. The work is great, quick, and honest. Gives you the best prices in town and works with and for you. BEST TIRE SERVICE CENTER IN ORLAND PARK AND SURROUNDING AREA.
The staff here are very friendly and welcoming. Dave especially has helped me with a tire problem. I came back to get my battery changed. I am a repeat customer, thanks Dave for being awesome and helping me with my problems.
Excellent service. The manager carl is amazing
Prompt efficient and professional service!Service with a smile!
I have a wonderful experience
Great service! Fast and dependable. Dave at the service desk explained everything in detail and was very helpful. I will recommend my family and friends to come here for all their car needs.
My mom stopped there yesterday looking for window wiper fluid. They dont even sell it normally and were nice enough to bring my moms car inside and fill it for her.Thank you for the kindness and great customer service!
This is by far the most friendly and professional place to serve your automotive needs, the man behind the counter was very friendly and easy to talk to, i highly recommended this place to anyone, I will definitely be back!!. 👍 👍 👍 👍 👍.Went back today January 10th to get a New set of All Season Goodyear tires,and like always the professional workers took care of what i was looking for, answered all my questions. GREAT PLACE TO TAKE YOUR VEHICLE.ASK FOR DAVE. he has been taking care of me since day 1.
I was a loyal customer for a long time because of one good employee Abe. They told me I needed a battery and Id just bought one 3yrs ago...Im still using that battery. I bought 4 tires...worst tires ever. I still more now than I did with the ones they replaced that had 30%. Also 2 are really bad and they wont honor the extended warranty I paid for. They want to charge me more than what I paid for 4 for the 2 bad ones after only 20k miles of driving on them. I repair everything that is wrong within a wk so the cheap tires shouldnt be bad anyway. These tires are their signature brand...theyre terrible.
Dave was super helpful and professional the whole time. Was able to get me in the next morning when I had an issue with my tire and was super quick!
Excellent customer service! Eddie and Carl are wonderful this location rocks! I went to another NTB prior to going to the Orland pk location, what a difference. I will never again go anywhere but here, theyre professional, courteous and quick. They know exactly what theyre doing and treat you very well. I havent experienced customer service like this in a very long time. Definitely highly recommend them!
I went here for a tire repair. I called first to see what the wait time was, and I was able to put my name in the wait list. There were no customers waiting when I arrived, which was nice. My car was taken back within 10 minutes of arrival. I was in and out in under an hour, which was great, especiallyfor a Saturday. I am closer to the Crestwood location, but always go the extra 5 miles to the Orland location. The repairmen are friendlier, and the waiting room is nicer.
Took good care of me.
Cliff and Dave are very professional. I was in a bit of a pickle and they took good care of me. I would highly recommend this location to anyone looking for service on their vehicle. Knowing these two guys are here has made me a lifetime customer.
Dave and Cliff were awesome today ! I appreciate the great service!
I got my summer tires here just a few days ago, very good staff, they notice my sway bar had broken and they fixed it for me, great service, highly recommend!!
Dave and the guys were great! I’ve had to come in twice recently because of rim leaks. They are professional and explain how it happens and says there’s nothing I can do to prevent it. Fixed it for free because I bought the tires here. I don’t mind driving 20 minutes over here so they can look at my car when I need it, because I trust them.
I called at 5:10 pm to ask if they were busy. They asked me how far I was from the store. I told them I could be there in 15 minutes. They said come right now.I got there by 5:25 pm and they fixed my leaking tire and only charged me $32.72.They were honest and didn’t try and tell me I needed a new tire or two tiresI was on my way home by 6:00 pmGreat experience
I originally ordered $75 Cooper tires in-person with David at the Oak Lawn location without a deposit, but they never arrived and he didn’t follow up after a couple of phone calls. I’m still waiting on his callback. I spoke with Carl at the Crestwood location, he said the system wouldn’t allow him to order the Cooper tires, but offered tires at $90+ over the phone at the lowest price.Last attempt, I called the Orland Park location & spoke with Clif. He apologized immediately, confirmed the Coopers were discontinued, verified he had another option on hand for $10 more at $85 each & ready for install. Plus, he discounted the wheel alignment due to the inconveniences.Clif & his team were very professional, friendly, considerate and efficient. I highly recommend THIS location. Thanks so much!
Carl is always polite and courteous. He gets it.
Dave showed be great customer service I will gladly be going back
The nicest people. Fast and knowledgeable. A wonderful store. Highly recommended!
Eddie was a great guy, professional and easy to deal with. I had to order tires that were not in stock but he managed to get the tires and installed them later that day. I will definitely be coming back just because of him. I can get tires anywhere, but Eddie make this location first on my list.
Great place if youre looking for budget prices. They will beat any competitor out there-- I saved $50 by choosing NTB. The service is also quick. That is where the good stuff ends... After changing two tires and rotating all my tires on my 2007 Chevy Impala, none of my TPMS sensors worked. Contacted them and they said they needed replacing. But they were working beforehand?! Something doesnt seem right there.Also, zoom to present day--6 months later that some electrical work had been undone during the tire installation and Orland NTB used butt connectors to seal up the wiring. These wires are exterior and exposed to the elements so they quickly became unplugged. I was never notified about this issue. The wires had to be cut, re-soldered, and shrink wrapped like a typical outdoor connection should. Cost me an extra $200Overall if youre looking for cheap, fast work this is your place. Sadly for me, I cannot recommend Orland NTB as the work is sloppily done and cost me more in the long run.
I had a bad blowout from a pot hole. Dave and Carl were knowledgeable and got me back on the road in no time. Ill stop by their Orland location if I need more tire services in the future
I love coming here to get my car service, they make sure to check your car from top to bottom and suggest anything that needs service, ive been coming here for a while and never had a problem, thank you Mavis!!!
Eddy was awesome! Gave this RN a great deal for being an essential worker. He was very friendly and great at explaining everything!
I have always came to NTB (countryside), now Mavis, I decided to come a bit closer to home for my oil change and today was a great experience! Eddie got me into my appointment and he was very personable. I trusted him on what he was telling me because I even knew I needed a little bit more than an oil change today! I will be making this my location for any of my car needs.
It all started from a nail in my rear tire! Thank you Cliff for your great advice since youre closing Saturday. I added a little more PSI in my tire, so I wouldnt have a flat tire when I woke up. I arrived Sunday morning to get my tired repaired when Cliff and Dave greeted me very nicely. I am so happy I purchased the road hazard insurance on my 4 tires a year ago from NTB...bingo, no CHARGE Cliff stated! The mechanic ran the diagnostic on my Nissan Pathfinder and it read my brakes had only 15% and the rear has only 20% and I needed to get an alternator. Dave was very knowledgeable and explained to me what needed to be repaired first because my repairs will be costly. I will be returning after Christmas to take care of my car needs. Thanks Dave and Cliff for the great customer service!
Great customer service! I will definitely come back again.
Ive been going to NTB (now Mavis) for years to get tires on all my vehicles and been really happy with Eddie and his crew. Customer service is top notch and Eddie goes above and beyond making sure you are satisfied. My family and I will continue to have Eddie service our cars. Thanks, Eddie!
Service guys were helpful, friendly and professional. Id recommend Mavis tires to anyone.
Took my car in for new tires and wheel alignment, car feels new again, best place I could find for tire price thanks you guys
Great shop for tire service. Always willing to provide service for my delivery of “loose” sets of wheels for tire mounting + balancing (and dismounting of tires) when refinishing wheels on my cars