Great place to do business. Up front with the price. Gavan was great, very knowledgeable and did pressure me in to anything i didnt want. Im very happy with my new truck

Sabine River Ford and James Kelly assisted me with purchasing my new truck in the most professional way. They were all extremely easy to work with and very knowledgeable. I was able to do majority of everything via email and over the phone. When I arrived at the dealership to finalize the deal, I was in and out, in less than 20 minutes.

We drove 2 hours from Houston to look at a Mustang they had on the used car lot. Gavan was awesome and Eric got us squared away on financing. Both were very professional and courteous, no pressure. We got the car we had been looking for almost a year and it was hands down the best car buying experience Ive ever had. They came out with a fair price despite the fact that most dealers are gouging folks these days because of the inventory shortages. No dealer in Houston would have done that. Gotta love small town honesty and principles! I wont hesitate to make the drive again just to deal with these great folks. Thanks yall!

Used the Ford F-150 Build & Price to configure the truck. Placed the order at Sabine River Ford without issue and the truck arrived exactly as ordered. I knew the price and closing the purchase was without problem. Gavin Callarman kept me informed from the order date to delivery. His attention throughout the process is appreciated. My experience with Ford and this dealership spans almost 50 years.

Josh, Erik, and TJ were great to work with. Awesome local dealership and will definitely be a returning customer.

Sabine River Ford was extremely easy to work with and I would recommend them to anyone.

This dealer ship sold me a used car on May 7, 2021 and the car broke down on me on June 27, 2021. Something is wrong with the transmission. I understand that you take a certain amount of risk when you buy a used car. The dealer may not have known the car had this defect, but after only having the car 1 month and 20 days, and spending 15,000 on everything, I just paid my first car note. Because Im 20 years old FEMALE and buying my first car, I feel as if I was lied to and taken advantage of. I asked if they could fix it. they said they wouldnt even look at it until July 15th,2021. It broke down on June 27,2021. Im very disappointed with this dealer ship.

Not very happy...a lot of he said she said. Ms. Diane (who was very nice) and then Ms. Debbie(not so much into customer service) They had our truck for over 4 months to replace a starter, glow plug, 2 tires, and some cab lights and batteries that we brought up there. Did not do 1/2 of the things they said they had done like oil and filter change they DID NOT DO.....$1510.00 sadly very disappointed in this Ford establishment. They really need some of Friendly Ford of Crosby to come show them a thing or two...Good luck and God bless.Cindy McDonald Shults

Great. Makes your car buying experience feel good. Everyone was a pleasure to deal with and that is not always true, in this day and time.

Great friendly dealership. Very hassle free process.

Billy was awesome to work with, he knew the vehicles and listened to what we wanted. TJ in finance was also fun to work with, I gave him a hard time and he took it like a champ. I will definitely use them in the future for my next car buying or trade-in experience.

Hands down the best vehicle purchase experience of my life. I’ve bought lots of new cars in my life, but Josh in sales and TJ in finance were awesome! They’ve earned a custom for life.

Walked in and told them I already had a Bronco reserved at an out of area dealership. Told them what was being offered as far as incentives and offered to show them. Asked if they would match it, and if so, I would then transfer my reservation to my local dealership. They didnt even get out of their chair.... said no without even looking up at me and went back to what they were doing. Didnt even bother to try and earn my business. To top it off, they werent even friendly about it. The rudest I have ever been treated in any dealership by far! Im a local business owner in Orange and this dealership has lost my support for life.

I love my 2021 Edge!  Josh Henry was an excellent help to me .  This was the best car purchase Ive ever had,  from the salesman Josh to the financial office with TJ.  Everyone including the receptionist and the other salesmenThanks againSent from Yahoo Mail on AndroidShow more

The salesman and finance officer were both knowledgeable and very easy to work with.

Took awhile but finally got my air conditioner fixed. Had to wait for my extended warranty to ok all the parts. But it is fixed now. Thank you

Overall it was a great experience buying a new truck. Very friendly, and they listened to my wants and needs. I totally recommend Josh Henry.

Some good guys easy to deal with

Sales Specially Gavin and Trent are great and not too mention Mr. Spirk.The lack of stars have to do with the lack of quality the service department needs more of.But I will say, even with that I would still rather use their service department over any other dealership service department.In all and all I ALWAYS drive away satisfied with their service and teamwork.

They do a awesome job.. My oil change was quick and professional.. Been going there for over a yr.

Easy financing. Excellent customer service.. We will definitely be back for our next purchase!

I called Sabine River Ford 11 times to speak with someone about a part I needed. I wanted to make sure that they had the parts needed to repair my van. I needed some information and told them I would have to.call them back. That was at 4:40 pm...5 minutes later I called them back at 4:45 and got an answering machine. I called back and asked if parts department was open and was told yes until 5:30. 11 calls later (5:20)I am told Oh no..service is open till 5:30, part departent closed at five..#$@###$#%#&&

Galvan Callarman what a professional consultant. He worked with Michael ( a disabled friend of mine) and got him his dream car. He was kind, compassionate and very helpful. I have never been to their store in orange TX, but will always look at them first for my vehicle purchases. Thanks for caring more than most, 5 stars!

Sabine River Ford,I’m writing this review to let you know that I had a great time buying my car. The process was efficient, courteous, and all around a great car buying experience. Billy was helpful and knowledgeable about the car I got, and that went a long way in the car buying process. Thank you again for the outstanding service. I will be a repeat customer.Best, Fabi

There is front end damage on the car that was never disclosed and the ac is leaking 🥴

Flew to Houston just to go to the dealership and buy the vehicle Ive been looking for 6 months ago. I saw it online and called immediately and Billy was able to take care of everything and help me through the process to make everything more smoother. I just needed to fly there, sign paperwork, test drive and was able to make my purchase.The vehicle was missing a part when I bought it, said something about it and the mailed it to me along with my license plates. Great service!

Dont ever go here.1 appt was then about 12. Simple factory warranty issues, But they mismanaged everything and caused damage that they wont cover bc I didnt see them do it. Ordered parts that they didnt know they already ordered, and no communication. (The mechanic didnt know or care what he was suppose to be doing). Some appts would have little to nothing done bc they didnt know what they were suppose to do.Idk what bubba and the other service manager do, but its little as possible. They use third parties for many things and put the boxes of supplies/parts (to be installed) on the leather seats which damaged the leather...(on top of the other damage by them)..... They tried denying it was them before finally having the damaged leather replaced just to be done with me. They dont cover anything and will get the interior dirty.Do not go here...

Very quick and professional from everyone at Sabine River Ford. I drive 30 to 40 min just to get my truck serviced and for any repairs needed. Very happy customer.

Salesman was nice but they lied to me and wasted 4 hrs drove round trip told one price on phone get there they rasie 4500

Great experience!! Billy Hilton was great, as well as the entire dealership.

I cannot say enough about the service we received from Sabine River Ford and especially from Ms. Diana in the service department. The work we needed done was under warranty and they could have easily put us in line behind other customers but they went above and beyond to have our vehicle back to us in less time then they even estimated. The repair they did was astounding and I have no complaints about the performance. Thanks once again to you, Ms. Diana and the rest of your professional service staff.

Inquired about a vehicle that’s been at the lot for 2 months. After getting the run around from sales rep, I was told the vehicle all of a sudden was sold. Then the ad gets taken down and put back up for a higher price. I can’t believe people do business this way. Hopefully Dmetree’s boss sees this. Terrible way to do business!

Wonderful great people fast service

Got a great deal, and the service department is awesome. The financial department was great!The reason for 4 stars and not 5 is that the dealership is dirty, there was no coffee or any amenities that you werent charged for, and the used car manager has zero social skills. He came off that he wasnt happy with his job. Willy, my salesman, was great, but he doesnt work there anymore. This dealership needs some major updates! Once again, the service department was/is awesome!!!

We live in Phoenix, AZ and did our deal completely online. Sabine is located in Orange, TX. Our saleman was Gavan. He was amazing. Constantly stayed in contact with us. He was professional, polite and just really helpful all the way around. I will definitely be working with Gavan and Sabine Ford again. They really were amazing. It was a refreshing sales experience. We highly recommend Sabine Ford if youre in the market for a vehicle.Jason and Susie Gonzalez

Very friendly people, and they dont push you to buy anything, atleast they didnt to me. Would I go back and buy another vehicle?? The answer is yes.

I bought a car from here and that was ok until I had to get ac fixed as soon as we left the place they had poor communication for when it would be fixed we waited 5 days for our car back from mechanic side and now we have to bring it back because they did not fix it right.... not cool we cant even get a rental 😒 which our insurance pays for............update while evacuation from hurricane Laura the car overheated heated on us

Still giving good deals and service. I like these folks. They will do all they can to satisfy you.

I am grateful for my experience dealing with Sabine River Ford. They made car buying a pleasure and did an outstanding job with my trade value with an exceptional price of my new truck. They created a family oriented and friendly atmosphere yet kept it professional while doing business. This is my second experience in dealing with the preowned department at Sabine River Ford, and it is a blessing to experience such humility and honesty during a car deal. Thank you all!!!

Great dealership, Ive purchased more than 1 vehicle from here. Always a great experience, and friendly staff that will bend over backwards to help you get into what you want and stay within your price range! I do plan on making my next purchase from this dealership in the future.

They did an awesome job today! I was there to get my windows tinted. Took just a bit longer than I wouldve liked, but again, they did an outstanding job!

My visit with Sabine Ford was pleasant and very accurate the salesman was very polite and friendly

Excellent Ford dealership and professional management and staff.Quality work done and State Inspection done on vehicles.Thank you from #miz_pound_cake

A great experience. After shop at a few other lots with little to no help, i was immediately greeted upon arrival. The salesman took in all my needs and wants, they gave me the best price for my trade in and a huge discount on my new truck. Love my new 2019 F-150!

I had a great sales experience at Sabine River Ford. There was no pressure and the sales representative was very helpful.

GREAT PLACE TO PURCHASE, VERY FRIENDLY CAPABLE STAFF!!!

Watch out for the service department. My brother went to have his regular maintenance done on a 2019 ford ranger, after they rotated the tires (still covered by the warranty) he drove about a 1/3 mile before noticing something off. Pulls over and he find no lugnuts left on one tire. After calling they show up 20 minutes later to try to put the damaged tire back on. There is no way you can safely reuse a tire that has been wobbling around on the highway. This could not only have cost my brother his life but drivers around him. Thank god it wasn’t worse. Now let’s hope they can replace the tire and rim.

Watch out for the service department. My brother went to have his regular maintenance done on a 2019 ford ranger, after they rotated the tires (still covered by the warranty) he drove about a 1/3 mile before noticing something off. Pulls over and he find no lugnuts left on one tire. After calling they show up 20 minutes later to try to put the damaged tire back on. There is no way you can safely reuse a tire that has been wobbling around on the highway. This could not only have cost my brother his life but drivers around him. Thank god it wasn’t worse. Now let’s hope they can replace the tire and rim.

I have been talking to Gavan Callarman for the last few months he helped my Grandson buy a vehicle and did great so when I was ready I called him he is a great salesman without the hard sell attitude which I like very much and when I asked a question he listened and if he didn’t know the answer in few found the answers and all the people a Sabine River Ford are very nice and I am going to enjoy my new ride.

Not overly impressed, but had what I needed although at exorbitant price.

The folks at Sabine River Ford made my car buying a breeze. I did buy a used vehicle so I dealt with that dept mostly. The experience was pain free from beginning to end. Every question I asked was answered and the staff was friendly and courteous.

Deborah was a beautiful woman and she was good she really happy

Great Family oriented staff. Everyone is happy at what they do. Most definitely would recommend buying a vehicle from this Dealership!! It is worth the drive if you don’t live close, you won’t be disappointed. The staff is highly trained professionals. One of the training managers Mr.Nate is very humble and a wonderful person who knows his stuff and him and Mr.Joe make sure the staff are taught hands on all that’s needed to know. Mr. Joe one of the top managers at the dealership, when you meet someone you automatically get a first impression. Mr. Joe is wonderful just like all the wonderful staff there. He cares about his customers and and make sure your purchase goes smooth and a delightfully experience. Make your next purchase at Sabine River Ford!

Found the car I wanted

This was the second purchase from Sabine River Ford and I am just as pleased as I was the first time. Nice clean super friendly environment. It was a pleasure to have Steven Babb working with us and for us to get in the desired vehicle. He was great at explaining the details of the vehicle and the options of other vehicles. He is knowledgeable, patient and professional. The Financing was a breeze with Mitch. he is very detailed oriented, organized and always has a smile. He makes the financing completely pain free- and also a big thanks to the Sales Manager for also working for us. I will continue to come back to Sabine River Ford because I enjoy doing business with folks you can trust that are hassle free and I enjoy having a knowledgeable salesmen and people that are willing to go that extra mile . Thank you Sabine River Ford

Love this dealership they do truck a treat for the kids on Halloween. They are very friendly and sweet, i was totally surprised that a dealership would take the time, shut down there dealership and do this for the children of Orange, Texas. They go well beyond what is expected of a car dealership. Thank you Sabine River Ford for all you do for the children of our community.

I live in Minnesota and was searching for a specific vehicle. I found it online and contacted Sabine Ford. They were very helpful with my trade and the finance process, and Erik was knowledgeable with about the vehicle and their process. I drove down and finished the deal seamlessly. Thanks for helping me get into my dream car!

TJ did a great job for me. Bought my King Ranch online. Had it picked up and delivered to me within 24 hours of buying it.Well done Sabine Ford!

These group of people are amazing. I almost lost hope before I walked in this dealership. I totaled my car a week and half ago and didn’t have many options. I’ve been to 3 dealerships and heard the “I’m working on it” countless times. Everyone here was so nice and extra helpful since I have a broken wrist. I highly recommend them, no matter what credit situation. They got me in a new SUV. Thanks to your team.

Service was in no hurry to return phone calls to make an appointment. They were not interested in what I said about the problem with the car, but very good at reminding me how much the bill was when I had questions regarding the repair. Yes, the did avoid answering my questions. The most surprising was the employee who told me my car was ready said the closed at five and when we rushed to get there, the door said 5:30. I would not recommend the Sabine Service department, however their Quick Lanes were very efficient.

Well, this was my third trip, trying to address a tire that kept going flat. The repair shop assured me there was nothing wrong with the tire. So when it went flat again. I insisted on them replacing the tire with a new one. It cost me $125.00 plus my time, about 5 hrs. for all three trips and my inconvenience. I will go somewhere else in the future. Ms Catherine Ragusa

They treat their employees with contempt. Would rather allow a family’s children to suffer rather than offer a helping hand. They are a an insult to any working person.

A little better than Just OK, but seldom feel like a customer thats really appreciated as someone special willing to drive 35 minutes from out of town to have a vehicle serviced there with The Works. Seems to have slid downhill the last year or two from where aiming to please service used to be. This last trip we were told the nitrogen machine is broken so we couldnt get the Nitrofil (sold with our vehicle from Sabine Ford) recharge on that trip. Understood, things happen, but no real apology or effort to make it right, or to explain when or if it would be back in service. Almost had to laugh when told air wont hurt your tires, but a little extra appreciation or discount under those circumstances would go a long way for a customer who went out of their way to make the trip to Orange, with a nitrogen recharge being one of the reasons for bringing it in there- as was mentioned when making the appointment a few days prior. Doing better on a handful of little things would go a long way.

The folks at Sabine River Ford are great. Hats off to Billy and Lacey for sticking with me until we got it right. Love my new truck, too.Thanks, yall!Tom Janise

I have died and went to car dealer heaven, Incredible truck, The truck is incredible; the customer service and buying experience even better. Five stars all the way! Thank you, Jason French and your team.

I had a great experience getting a car Sabine River Ford. I didnt know that it so easy to buy a new vehicle. I will always buy my car there and I will tell all my friends and family about them.

Second time buying a vehicle from Sabine River. Both times, the service has been exceptional. Billy Hilton made our most recent experience quick and easy. Very knowledgeable about the vehicles technology and features. Best price possible from the start. Will continue to purchase from Sabine River.

Very helpful put you in a car!

I would not recommend any one to take there vehicle to this ford dealership to have repairs

Pleased with the service but I am unpleasant with this truck. It have done got two front end Alinements with 40......Miles ware the tires on inside Backup camera not working. So if any one with who it concerns please fill free to e-mail me at [email protected] I can tell you more about issues

Eric helped me out greatly with finding a great truck for my growing family. Their prices were much lower than their competitors and offer am excellent warranty on top of the factory.

Sabine River Ford did a fantastic job in getting us into the right vehicle. Copper and Billy stuck with us from the beginning to the end of the whole process. Friendly and courteous service and really made my wife feel at ease and got our payment terms right where we wanted them.

Thank you Jeff for a seamless experience purchasing our new F-150 Lariat.Just what we were looking for. Sabine River Ford is the best.

Nice people good and fast service. I cannot begin to describe my feelings about my new Bronco. I saw this vehicle 3 weeks ago, and I told everyone who would listen that I was going to buy this Bronco!! Its really a God thing, I give God the glory, because it never would have happened, if I hadnt ask him first!! Gavan, and Tj your the best. Thanks for making my transition easy! Love you all at Sabine River Ford!

Debbie and all the staff that work at Sabine Ford have always treated me a as special customer. They keep me informed as to what is being done to my vehicle and when to expect it.

I was on my way home and I lose pressure on my turbo. Didnt open the hood to look at the situation because I know I have a warranty that I paid for, so I didnt think anything of it. I havent driven this truck for 20,000 miles, surely itll be covered and I get it....things happen. I bought a warranty for close to $3000 with being told that the truck would be covered from bumper to bumper, leading me to believe that I wouldnt have to work on anything myself and have it fixed by certified mechanics. I bring it up to the service department, was told about the $225 diagnostic charge. I was explained that if the warranty covers the repair, I would not be charged the $225. I read into my warranty, it states that the turbo is covered. Doesnt say anything about anything related not being covered. I get a phone call about the issue being the inlet piping being broken and the warranty does not cover this. I am told that it would cost ~$750 for the repair on top of the $225 diagnostic charge. I removed the broken pipe and installed the new pipe, in their parking lot, in less time than it took for them to find the part and ring me up. The manager did take a good bit off the price of the pipe, but had I known before hand what I know now, I wouldve saved hours and money.

Need new jeep tires..... anyone anyone anyone?!

Experienced a Death wobble scenario on my under warranty 2017 F250.This was a very violent event. Brought it to a trusted mechanic friend of mine for his experience of what may have caused that event. We determined that the passenger side tie rod was faulted. I brought it to the dealership of purchase, Sabine river ford and explained the death wobble event and the tie rod being the suspected culprit. The dealership replaced the steering damper and labeled it as the root cause for the event. Discussed that assessment with my mechanic and he believed that tie rod caused wobble is what blew out the damper. I returned the truck 2 more times complaining about the tie rod, and Sabine ford continued denying any tie rod problems . I kept pleading my case to let me show one of their mechanics the visibly lifting up tie rod upon turning the steering wheel back & forth. I was allowed to crawl under my truck with him to point out what I had been talking about, he took one look and verified to the service manager a faulty tie rod. The rod was finally replaced but I now have no faith in the integrity of my trucks entire steering system after that very violent event . I will no longer allow my wife to drive this truck any more for fear that scenario unfolds again and she panics & totally looses control.After my warranty expires, I will never set foot on Sabine river ford property again, and I am spreading this info through social media. Ronnie Prince

Sabine river Ford made my vehicle purchase fairly simple. TJ did amazing job communicating and getting everything together for me so I didnt have to spend much time at the dealership. I love my purchase. My GMC Acadia is a great vehicle and was clean and all ready to go when i arrived prior to signing papers!

The line shop fixed my shocksFor a very reasonable price

I was very impressed with the professionalism and kindness of the staff. Joe and Willy are my go to guys from now on. I have never felt so calm and secure making a large purchase. Everyone from the mechanics to the owner made me feel like family. Kudos to Sabine River Ford. 5 stars all the way!

I appreciate the professionalism and no-nonsense approach in which the salesman, Erik Rudnick, handled my purchase. From the time I arrived at Sabine River Ford, I did not feel pressured or hurried to buy anything. I was impressed with the knowledge Erik had concerning the technology in my new truck. He took the time to teach me how to use FordPass as well as answer any questions that I had, ensuring that I got the most out of the truck.The Finance Director, Mitch Canaday, was very transparent with all of the warranty options available. Just like the salesman, he did not pressure me to add anything that I did not want. When I had a question about the numbers, he broke it down in a way that made it easy to understand. I would recommend anyone wanting to buy a new Ford to make the drive to Sabine RIver Ford. By far, the easiest vehicle purchase that I have ever made!

Fast and easy transaction. Thank you TJ!

Debbie was amazing! She made sure i was informed of the work being done on my car. My car is running amazing. Thanks for such a great service Debbie

Love their service

I had an amazing experience with Willy Cox. He listened to everything i had to say and did his very best to make sure i got exactly what i wanted and that i could afford it. Ill recommend him to any of my friends and family.He knew the truck was there and promised to help if he could. He filled it up and got it cleaned.

Completely unsatisfied on my last visit. Communicated to coordinator my dissatisfaction. Instructions clearly printed on oil change ticket were not followed by technician.

My salesperson, Toni was super professional, knowledgeable, and relatable. I actually wasnt going in to purchase a vehicle (I was there to promote an event at my job), but the next day I had a new vehicle! Her and Eric really made the experience easy.

Ms. Martins expertise and professionalism allowed for the ease of transition between my old vehicle and my new truck purchase. Saras understanding of my situation and my needs, placed me into a vehicle that will serve me for many years. Thank You Ms. Sara YOU ARE A ROCK STAR!

Did a tire rotation and when I left my tire fell off the studs and the lug nuts got lost less than a 1/4 mile away from the dealership.The entire interaction with the service and customer representatives was poor and they seemed to view it more as an inconvenience than an actual issue.

I love my Trax! My special Sales Lady Lacey Gregory made my experience an enjoyable one. Everybody at Sabine worked hard for me. I felt like family. If u r looking for a new car Sabine Ford is where u need 2 go.

We were in the market for a work truck (F150) for my husband, Sara Martin was our car sales person and she was Awesome!! Her professionalism and knowledge about the vehicles on the lot for sale was great! We didnt feel like a number with her, we might have been a stranger to her when we got there, but we left as Famliy! Strongly recommend her for all you automobile needs.

Recently bought a used f-150. While the sales experience was easy enough i started having issues with the truck within the first week of purchase. It started as problems with the radio then problems with the gauges and shifting. I made a service appointment which they set up pretty quickly (2 days later) and brought the truck in. They finished with the diagnostics the same day and reported that the vehicle had 2 warranty extention repairs, a transmission issue and a sync issue. The transmission would be covered by the warranty extension but the sync issues warranty extension had expired and they would not be able to fix it under warranty and I would have to cover repair cost for it ($1100). Now I understand used vehicles come with some risk but the reason for the 3 star review is that i would expect when dealing with a larger more established dealership like Sabine River Ford that all known recalls and warranty extentions to be taken care of before purchase. If i wanted to roll the dice on a used vehicle i would save a bunch of money and purchase from an individual. That being said the salesman, service department and everyone i dealt with was very pleasant and efficient so the experiance has been very painless and more a sign of poor management choices than employee incompetence. For that reason i will no longer be doing business with them after getting the repairs done but do recommend them to others as long as you use the same buyer beware mentality that you would used for shadier car lots and individuals.

Staff is wonderful and is always helpful. We bought a new truck for our fleet and the service has been spectacular. They have set the bar high. Will use them for our routine service on our new truck and as we replace vehicles, they will be our first stopRobert Currie

Very friendly with no hassle. I would recommend Sabine River Ford to anyone.

Knowledgeable and friendly staff. Excellent experience, thanks to TJ and Mitch!!!

Just bought my 4th vehicle from Sabine River Ford and they have earned my business for life. They by far have the best customer service and truly made my car buying a hassle free experience. Thanks everyone at Sabine River Ford.

Purchased My Ford Ranger here and got 1.9% Interest rate apart from my 11% interest rate from my last lender!! Got it through Ford Financial and I was even upside down 7 Grand. Im very happy with The Truck and The Finance Department! Thank you Joe Medulla, Jason French, Billy Hilton, Mitch Canaday!

I had a great experience. Billy was great. Mitch was great. Everyone made my experience awesome. I love my new Ford Escape.

Great service weather you buy a vehicle or getting service done to your vehicle. Glad it is in Orange. Freindly staff.I took my truck in for a possible transmission problem. They kept it for a couple of days and thoroughly inspected it for anything wrong and also repair some recalls and update the computer. The service tech said he wanted to do this because of my factory warranty going out soon.I have been pleased with the service they give me and how they respect my wife who has mechanical background. Most service places do not do that. Having a place and a service tech that cares is great. I hope this will not change. Thank you Sabine Ford for the service you give me and my wife as well the support you have for our troops vet and active.