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Orange Auto Center
741 W Katella Ave, Orange, CA 92867, United States
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Orange Auto Center

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Wa
Review №1

DISHONEST CROOK // STAY AWAYJust a read a recent review with a similar experience. I gave the guy my car with the security light and locked key/no start symptoms. I told him all of the issues I was having and that the ECU that was in the car probably wasnt programmed properly when replaced. He said he can fix it, he looked confident he could do so.He notifies me my car is fixed and ready. I travel an hour to get to his shop and he tells me the check engine light is still on. Im wildly confused because the check engine light wasnt on when I gave it to him. He proceeds to tell me that it was. I actually have a code reader myself and when trying to diagnose the initial problem checked for CEL codes. At this point hes still asking for payment. The car did start, but this was an intermittent problem, as told. He proceeds to tell me the reason my car is messed up is because of the engine light, not the ECM, and I shouldnt have changed that, EVEN THO MY ISSUE WAS THE ECM! I never had a Check Engine Light on in the first place. He also proceeds to tell me that the last ECM was fine but it just wasnt programmed (He had the ability to just program that one for less) Only to 5min later say he didnt check the old ECM at all. He was spinning all over the place to absolve any responsibilitySINA, then offers a wager...IF he puts the old ECM back in and the check engine light is still on, I owe him an additional $150. If it doesnt come back on, then I guess oh well, all is good now!So to make his customers rest assured he says you better be right or youre fee is out the wazooHe typed a generic invoice up that also doesnt explicitly mention a check engine light, like any other shop would for liability reasons..and didnt even have my correct license plate on it. We both inspected the car at the time of delivery, and I verbally mentioned just the security light being on.HERES THE KICKER!!MY CAR RAN FOR 24HOURS AND THEN BACK TO ITS ORIGINAL BRICK STATENot to mention his POS machine doesnt work so I was forced to give him cash, so now no real financial record.HE BASICALLY ROBBED ME FOR $360TRASH BUSINESS!

Si
Review №2

Fantastic customer service. They are honest and very professional mechamics.

Ro
Review №3

Greeted by owner, very friendly man who explained options and price quote up front. Was able to get us in and fix our vehicle in short order. Price was lower than the quote. If we ever need these services again, we will come back. Highly recommend!!!

Jo
Review №4

LOVE THESE GUYS!!!Jim and Abe have been such a huge help to me and my family. They always take good care of us and never try to push and sales on us. I gave them permission to fix whatever they needed to get my wifes BMW running again because we were in such a hurry and it was less than 300 for everything.you guys always have our business and recommend all of our friends and family!

Ad
Review №5

Highly recommend!Honest, genuine mechanic was very helpful. I had the same problem with my car 2 other times, and he gave me a price nearly half of what the others charged.10/10, would visit again for any future car issues

An
Review №6

Quality, honest service. I was satisfied with the service.

Mi
Review №7

Nice guys they do good work at affordable prices.

an
Review №8

I took my car here for a check engine light. Aamco next door would not look at it that morning, so I thought I would take a chance. They put on a new gas cap that i had bought, reset the light and off i drove. Too bad for me, that was not it, so i returned for them to do a $75 diagnostic. They found a $150 and a $900 problem. He fixed the less expensive one, gave me credit for the diagnostic, and said to drive it a bit and bring it back to fix the other if the light did not stay off. Yay! After 1 1/2 years, my check engine light stays off! I am happy with the work and the service.

Jo
Review №9

Top notch

Je
Review №10

No answer

Information
1 Photos
10 Comments
4.6 Rating
  • Address:741 W Katella Ave, Orange, CA 92867, United States
  • Site:http://orangeautocenter.com/
  • Phone:+1 714-538-9606
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–1:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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