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Olympic Transmissions & Auto Care
7011 Martin Way E, Olympia, WA 98516, United States
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Olympic Transmissions & Auto Care
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Th
Review №1

This place was great! I had my transmission fluid/filter changed and an aux transmission cooler installed on an 02 Isuzu Trooper. Despite the fact that they were pretty booked up they got me in and did all the work for a reasonable price. Ive been checking my trans to see if there are any leaks or issues and there is not. They did a great job and theyre super friendly. Ill definitely be going back! In fact I need my wheel bearings done so Ill probably be giving them a call here soon. I highly recommend them!

Iv
Review №2

Absolutely amazing service!! Not only did they have reasonable prices and take care of my car within a good amount of time, they didn’t try to over charge me or convince me I needed things I didn’t (as some places do). They also did a full inspection to see if there were any issues that may come up soon. They also were the NICEST people!! I don’t think I’ve ever had customer service this amazing before! Will definitely be telling everyone about this amazing family business, as well as coming back with all future care needs.

Kr
Review №3

Olympic Transmission was super great to work with! Our truck had been diagnosed by another shop with having a transmission leak and a rear differential leak. Amanda got us in the next day and was able to give us a quote right away. They also looked at our brakes and we found that they needed work too. All repairs were completed in a timely and stress free manner!

Ob
Review №4

I have been a customer of Olympia Transmission and Auto Care several times now and will continue to use their services in the future. As a person to whom customer service is paramount, I know of no better establishment. With their extremely welcoming, friendly, and respectful presence and interactions, I have always left this business feeling respected, understood, listened to, and with the utmost confidence in the value and quality of the services I received. This is an honest family business and they demonstrate this with each visit. Also, I have yet to leave without receiving a package of cookies from Amanda at the front desk, a very nice touch.

Ju
Review №5

My car broke down coming home from work, and I had it towed to their shop. Not only did they give me a ride home, they inspected the car and let me know what the problem was within a couple hours and had the car finished the next day. Truly appreciate everything they do and incredibly thankful for the job they did.

Ri
Review №6

Very prompt and accurate, my vehicle is in prime condition thanks to Olympic Trans. Highly recommended and I will return if needed. Good work to all involved.

Da
Review №7

Prices are good. Customer service excellant. Even sent a thank you card. Warranty their work.

Br
Review №8

Its easy to find someone to fix your car. Whats not easy is finding an honest and trustworthy mechanic that isnt out to just make another buck.These guys are trustworthy, caring, and genuinely good people. I cant recommend them enough.

Ro
Review №9

I have used this business multiple times and each time has been a great experience. The actual maintenance done was satisfactory for me, and the admin there is friendly and seems knowledgeable, they even dropped me back off at my house and picked me back up when they had finished. I highly recommend them.

Jo
Review №10

It took me years to find an auto mechanic that was skilled, honest and fair. This is the place. The quality of work is all I could ever ask for, the customer service is great, and the prices are affordable. Carlos always has the customers best interest in mind and it shows through his mechanical skills and efficiency. . I definitely recommend Olympic Transmissions to anyone looking to find a mechanic. Support local business, its the only way to go.

Ca
Review №11

I had the most amazing experience I’ve ever had at an auto repair shop! Everyone was so genuinely friendly. There was never any pressure to get any additional work done. Everything that was going to happen to my car was thoroughly explained. Carlos and his shop made me feel at home from the start. One Saturday I happened to call after the shop was closed as I was unaware of their hours and it was my first time reaching out to them with an emergency auto issue. Carlos offered to reopen his shop to intake my car. I couldnt believe it. I don’t think many shops out here would do that for a first time customer! I have found the shop that I will be going to from now on in the Lacey area.

Ja
Review №12

Olympic Transmission is by far one of the best places I have taken a car for repairs. I was totally impress with their costumer service, their professional attitude and above all I was treated like family. I will not hesitate to recommend Olympic Transmission to any one. Carlos the owner excel in providing costumer service. The repairs where done quickly and correctly the fist time.

Ma
Review №13

Greatest customer service I have ever experienced from an auto shop! We continue to come back for maintenance and are thrilled at how quickly the turn around is. Overall the best shop I have ever had the privilege to take our vehicles to.

le
Review №14

The few years we lived in Washington we used Olympic trans for all our car needs. They were always fair and never pushy, I felt really comfortable working with them. Olympic trans even serviced our three vehicles for the trip moving back to Texas. I highly recommend using Olympic transmission!!!!

Ke
Review №15

Professional and personal experience from beginning to end. Had a unique problem with my vehicle that many less experienced mechanics may have missed. If you are looking for an honest mechanic, this is the one. Thank you Carlos and Amanda!

Ch
Review №16

I took my car in about a month and a half ago for a blown alternator, I didnt have an appointment but I was able to be seen almost right away. Carlos was very transparent and showed me everything that was wrong with the car and what needed to be done. Everybody I spoke with there was very kind, professional, and personal. I did not have a way home and he even offered me a ride!He knew that I was missing work because of my problem and he was able to get my car fixed the same day and I was able to go into work and make up the time and money I had lost that day. It was very refreshing to receive that kind of treatment from a stranger who acted in a way a caring family member does.The workmanship coupled with the hospitality reminded me of the good people out there who put in a hard days work and want to do the right thing. My car is still running great and I havent had any issues since! If (and when) I need services done in the future, I know exactly where to go. Thank you!

Cr
Review №17

Fixed what needed to be fixed and extra found a cracked radiator fixed that too awesome people highly reccomend them

Ch
Review №18

Olympic Transmissions is one of the best places Ive taken my vehicles, Carlos, Theresa, and their family have been kind and helpful. Service was fast and delivered to a high standard. When the check engine light came back on, they where able to get me right back in and chase the problem down. They have gone the extra mile for me and I really appreciate it. They have my vote. Thank you

Ji
Review №19

I have used the service of this company on multiple cars, on several occasions, over the last two years.Even though they were highly recommended, I was very skeptical of using any type of auto repair shop. However, once I spoke with Carlos, the skepticism was no longer there. Carlos, along with Amanda, Theresa and Victor exude quality. I highly recommend Olympic Transmission and Auto Care to anyone who needs an auto repair service.

Ro
Review №20

We were on a road trip from Seattle to the coast, and our driveline gradually developed serious vibrations along the highway. Eventually the transmission service warning light appeared, and we knew we were stuck! Even though it was near closing time, Amanda answered my desperate call and said it would be no problem to wait for our tow truck to drop off our car.Carlos completed a thorough inspection on Saturday, and identified the problem. Solved that, and also completed some other thoughtful adjustments.On Monday (on our way back through with our rental car), they took the time to explain all the findings and corrections. They were also very sweet with our very curious young kids, curious about what else was on the lifts in the shop..Fantastic service from a wonderful family run business.Thank you Olympic Transmission!!!!

Na
Review №21

Olympic Transmissions is by far the best place I have ever taken my cars and I highly recommend this place to anyone looking for an honest mechanic who does excellent work. I found the place in a pinch when my power steering went out on I-5 and ever since I have taken my cars there for any and all reasons because of the great work they do and the culture of integrity in this family owned business. Anyone who takes their vehicle there will see the difference immediately.

Ve
Review №22

Great Company Service...wonderful staff...thanks for being the Best of the Best!

Fa
Review №23

Friendly, Honest, Family Business-car repair done right!

Ca
Review №24

Do not bring your vehicle here!!!! So i took my car into them because it was not shifting out of neutral. So they charged me 2000 dollars to Look at my transmission So burnt out of 2000 dollar 9198 to be exact. i got my car back and the problem still prosiest so i looked at the relays and noticed that the transmission relay was out. Went down to the junkyard about 3 miles down bought a 5 dollar relay and boom no problems with my car anymore. Although i am down 2000 dollars for pretty much nothing. I really hope people read this and understand these people are just out there to get your money like every other grease monkey. Iv never felt so ripped off in my entire life by people that where suppose to fix my problem. 0/10

Ch
Review №25

I love this family owned business. Carlos is one of the most friendly mechanics I have ever met. Prices are very fair and work is prompt. Thanks guys, for the friendly service......and the Summertime Ice Cream!

Ru
Review №26

We are long time customers and very satisfied with this business. Recently I brought in an 88 class B-Van with hard to find parts but with their determined attitude of satisfying the customer they solved the problem even after we returned the van because the horn did not work after they replaced the steering column. They worked on the problem until they discovered what the problem was, fixed it with no additional charges to us. Thank you Carlos and employees of Olympic Transmission, I highly recommend them to you for just about every need your vehicle has.

ja
Review №27

So, Its been 2 years since my transmission rebuild done here and Im still loving it. No issues at all. I am about to have my other truck transmission rebuilt and this is the only place I will take it. See you guys soon.

Mi
Review №28

Very courteous and respectful. Carlos went above and beyond to ensure my family and I had a safe vehicle to drive.

J
Review №29

I was told by another shop that my vehicle’s pan gasket was bad. I brought my company van to Olympic Transmissions and Auto Care in the Greater Olympia - Lacey Area, and they found out that it was actually a water pump that needed replacement, not the pan gasket. These people are honest and you can’t do better by choosing them for all of your vehicle’s needs.

D'
Review №30

They were very kind and straight to the point. First experience at a shop where I didnt feel pressured, they care about their customers experience.Did a full vehicle inspection with oil change and new exactly what was wrong with my vehicle.Highly recommend this shop!

Yo
Review №31

I had a pre-purchase inspection done for a car here today. Service was amazing by this family run business!

Pa
Review №32

Carlos, the owner, is a great guy with a wealth of knowledge, we dont take our vehicles anywhere else!

S.
Review №33

Customer service was wonderful. Took my truck there on a recommendation from a friend and was not disappointed. Great work, quick, and very professional.

Re
Review №34

I met Carlos about 3 years ago. It was December and we were having below freezing temperatures, and rain/snow mix was coming down late in the afternoon. My windshield wipers were not spraying cleaner, so it just smeared mud all over my windshield. I had to stop several times and clean it by sraying glass cleaner on the windshield. It was late afternoon and I stopped at about 4 machine shops and asked if someone could take a look at it. I received a do it yourself attitude everywhere, being told if you check this, or do that. If I wanted to do it myself, I would have tried to do it, but Im here trying to pay you, a so called professional to look at it and see whats wrong. Then came Olympic Transmission. It was a little after 5 P.M. and Carlos was actually closed, but he greeted me with a smile, and Respect, and shook my hand. He came out and took a look at my truck, and told me what was wrong and what it would take to fix it. Finally, someone who didnt blow me off, talk to me like I was ignorant, and someone who actually cared enough about my safety, even though he didnt know me, to look at my truck. Anyway, Carlos got me in first thing the next morning, and problem solved. All my cars now go to Carlos and nobody else, whether its a problem with something, it just needs maintenance or an oil change. I trust Carlos and his professionalism. In a way, you can say Im trusting him with my life and the lives of my family. My son now drives, and yep, Ive already taken him to meet Carlos. Carlos and his crew are great. Professionals, courteous and respectul 100% of the time. Always great you with a smile, and the work is second to none. First Class!! Olympic Transmissions & Auto will always be my go to Mechanic(s)... Keep up the great work.

Ed
Review №35

Good people & good service. I recommend it.

Ma
Review №36

Very courteous - good service from professionals who really care about your car.

Mi
Review №37

If your looking for a place that does it right the first time, with exceptional craftsmanship and skill, I would look no further. Mark Maez and his crew do phenomonal work. I took my car in to get the timing belt and water pump replaced for my car on a Tuesday afternoon scheduled to get it back Wednesday afternoon. However, due to a rare unfrotunate circumstance, the shop needed to finish up with a vehicle sooner than anticipated and had to put my vehicle on hold (it was finished on Thursday afternoon instead). The shop felt felt bad about not finishing the job when expected, went ahead and replaced my alternator (which needed replacement soon), air conditioner belt, my power steering, changed my oil, and washed my car all for free! Now thats Service!! As long as Im within a few hours of this shop (I live in Seattle), I will take my car to this place!

Ch
Review №38

Best service I have ever experienced. I will always take my vehicles here.

Ru
Review №39

From one business to another, use these honest people!!!

Jo
Review №40

Honestly the BEST shop in Lacey!

Le
Review №41

Very nice and neat shop

Li
Review №42

They were quick

An
Review №43

GREAT PLACE GREAT PEOPLE

Da
Review №44

Carlos is the best

ma
Review №45

I only go here

Jo
Review №46

Very friendly

Jo
Review №47

Professional

Information
22 Photos
47 Comments
4.9 Rating
  • Address:7011 Martin Way E, Olympia, WA 98516, United States
  • Site:http://olympicautocare.com/
  • Phone:+1 360-456-2266
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Small engine repair service
  • Transmission shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:10AM–2PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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