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Big Lots
140 S Clairborne Rd, Olathe, KS 66062, United States
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Big Lots
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Re
Review №1

Well my son saw toys here he wanted instead of looking up a correct price they grabbed a random toy to scan in so there will be inventory problems here. Also my checkers were gossiping on how they could write a book on how horrible there customers are and I could write a book or this review to let you know how frustrating and lazy the employees are at this location its obvious they hate there job and customers

Kr
Review №2

They have a surprising selection of items! I frequently look through their home decor and garden department for new and exciting finds for my home. The cleaning and organization selection is also pretty good for a discount store. The only reason I didnt give it 5 stars is because the aisles tend to be disorganized, making it more difficult to find things.

Al
Review №3

One of my faves. Great place

Ch
Review №4

The store was very clean and organized. Interesting variety of home, organizing and cleaning supplies.

Ju
Review №5

This place must be going out of business. Back in the day it was the greatest store in that strip, but everything goes. Place has very little and prices are high for what the do have and watch sale signs they were all over but nothing on sale so make sure you look and ask before buying anything is my thoughts.

Su
Review №6

We enjoyed our trip to Big Lots. The staff was friendly and very helpful with our questions.

Ke
Review №7

Always nice people. Like the new style.

Wi
Review №8

We go here a few times each year just to see what they are currently doing. Took my daughter to purchase Christmas lights. They always have a huge Christmas assortment at very reasonable prices. This year, Christmas lights and outside decor was gone before December 1st. Couldnt believe it. If you are looking for a deal in seasonal items, this is worth checking out.

Cl
Review №9

Went in for a daybed that said they have them but they did not. Also they could not tell me when they would be getting one in. Went to another bigots in Martin City and the same response. If your advertise says take home now then a customer should be able to take home now. The daybed was $388.00 with out tax. Also we were told that we could not buy the display. Big lots you lost out. Will not be returning.

Ke
Review №10

Found exactly what I needed. Great price. The staff was very helpful. I love that you carry such a wide variety of items.

Da
Review №11

Clean organized store excellent Customer Service!!! I will be back

Tr
Review №12

Entered without a mask, they informed me their policy was that you had to have a mask to shop with no exceptions. I said I respect that and I will leave. Another customer then decided that they would threaten me with violence for not wearing a mask and the manager standing there did absolutely nothing. I left, but the violent customer was allowed to continue shopping.

B.
Review №13

Am not too impressed on this being a discount store. Prices tend to run high in my view. It is also difficult to navigate through some of their departments. The ladies who work there were very pleasant though.

Mi
Review №14

Its ok. A little messy but cheap

Da
Review №15

Good place for home decide, dog and cat stuff galore. Friendly staff.

Lu
Review №16

Pretty typical for a big lots, good prices on most things, overall the building is a bit of a mess but it is what it is. Weve bought both vacuums here, a handful of furniture pieces, food, various yard items... You get the point. They have everything and theyre cheap.

Je
Review №17

Their lack of communication between each other is horrible one day something is on sale and then they take the tag off and charge the regular price as the other stuff what kind of business is that

He
Review №18

Good selection of items

Di
Review №19

Love the merchandise. Easy to shop in.

Br
Review №20

Good place to find a bargain and take advantage of sale prices. Suggestion to management, redecorate your bathrooms and clean them like you would your own home

Ro
Review №21

A new favorite of mine. Its kind of like a dollar store only items are more than a dollar. I can still get good deals.

Ds
Review №22

I hope they are renovating. The place was trashed. Prices higher than Walmart. Mostly Garbage. Waste of time.

Tr
Review №23

Love going in to see what is new. Seems like there was a layout change and once it was finished, some of the products were left off of the shelves. Hopefully, by the next time I need them, the paint brushes will be back!

De
Review №24

Not bad on prices but stuff looked low quality.

Ne
Review №25

I work here, service is amazzzzingggg, we sell out of some items quickly though

Ra
Review №26

Got 20% off my first purchase with the Big Lots card, then got 10% off the same purchase because I used my Chase bank card on the purchase, So not a bad start with Big Lots....

He
Review №27

It was great! I was wondering around because I didnt know where my items were and a gal helped me find it. Just wasting time before work. Although yall didnt have the 6 pack bottle of DIET Dr. Pepper that I keep in my locker for work. Other than that theres always someone that ask me if I need anything.

Me
Review №28

Had exactly what I wanted for less price. Saving money on nice things is great especially right now 😌

D
Review №29

The people there are always so nice! Glad we have this store here. They are moving things around and looks like they need to polish the floors but thats to be expected.

Je
Review №30

Incredibly rude and unprofessional management. In the middle of a phone conversation discussing a negative experience I encountered on Monday, Sept. 28th, the store manager Beverly actually hung up on me. Beverly refuses to take any accountability for her behavior and actions. I have never had such a negative retail experience in my life. As a store manger, Beverly should know better and conduct herself in a more professional manner. Beverly also kept referencing a store protocol regarding how a customer is supposed to handle any return items upon entering the store. To my knowledge, this “protocol” does not exist and clearly is not an official corporate policy as I’ve looked on the website and there is absolutely no mention of what Beverly kept referencing. Hoping this is merely reflective of the individual (Beverly) and not the corporate brand as a whole. I’ve had discussions with the district manager and the exchanges have all been professional and handled well.

Mi
Review №31

I love love the new look. Everything is more convenient. Great Job😃

Da
Review №32

Nice place to shop for deals but you cant always get the same products on each visit.

To
Review №33

Its Big Lots. So....? A 5 star review from me to anyone who needs a review... to me MIGHT

We
Review №34

Great selection, friendly employees, and a very clean store!

Jo
Review №35

A great place to browse and find interesting things. Great for greating cards.

Do
Review №36

Clean, nice associates, just a little slow in the checkout.

St
Review №37

Nice Place great deals

De
Review №38

I go in here all the time they have good products I like the stuff that they sell here and good customer service as well I highly recommend

Li
Review №39

They need to restock the drinks and the dairy case

Sh
Review №40

Very friendly service. Went over the discounts with us to make sure we got what was advertised.

Gw
Review №41

As always, very friendly. All are wearing masks and distancing.Prices are good!

An
Review №42

Great place to shop. Sale items today.

Pi
Review №43

Nice place to get things(household stuff) for a nice low price. Cereal to pots and pans and bedroom sheets and covers. Very nice to get gifts for any occasion.

Si
Review №44

Dr. Teals bath wash and lotions are of superb quality compared to some of the expensive products carried at other stores and online. The Shea Butter, lavender, ginger and other products are awesome and at a price point of $5 or less for the big bottle, Big Lots is a winner. Trust me, you have to try them to believe it.

Ju
Review №45

The store was well stocked. Clean. Nice staff.

De
Review №46

Friendly staff that is always helpful. I can find just about anything I might need without the hassle of parking. No greeting card section anymore.

pa
Review №47

The prices have risen. $24 for a pair of womens pajamas. They used to have good deals but today everything was so overpriced. :(

Li
Review №48

They always have what Im Im looking for

St
Review №49

Lots of varieties of products. Staff very friendly

Ma
Review №50

Lots of goodies... friendly and polite cashier.

ca
Review №51

I always enjoy shopping here. The atmosphere is pleasant. The facility is clean and well kept. Isles are stocked well. I cant say enough good things about this store. Their employees are friendly and helpful. Thanks Big Lots!

Ro
Review №52

Didnt have what we wanted,but good store

Ta
Review №53

Clean. Well stocked.

Ch
Review №54

It was good. Only wish they had electric carts for handicap.

Gr
Review №55

They didnt have furniture like the other locations just a few recliners but a well stocked store with everything else

J
Review №56

This store is ok, not great. They are doing a good job keeping shelves stocked and the store in good shape. It seems like they have moved away from being mainly closeouts and have a fairly standard inventory of items now. Theyre still good deals, but not the same concept as when I first started going there 7+ years ago. Some of the employees were not real happy the day I went in. The parking lot is in pretty bad shape.

Ro
Review №57

Wonderful prices!!!

Mi
Review №58

Always good deals. I bought a bed frame and a recliner. We will see how they hold up....

Ma
Review №59

Wide variety of product. Rare finds. Better than competitive prices. Always an adventure!

Cy
Review №60

Average store, employees are not that helpful or friendly or readily available.

Ja
Review №61

The best place to get last minute gifts - especially holiday items for teachers!

El
Review №62

Eleonor was so helpful other hand manager walk out when we want ask about Christmas tree, poor service

Ev
Review №63

I love this location! The staff are always friendly, engaging and helpful. The store is always stocked for a variety of choices.

vi
Review №64

Good didnt buy anything

br
Review №65

Nice place

De
Review №66

Every time you go into a Big Lots its like a different store with the same name. Their items change constantly. I love that! Its always a fun store to go to and the clerks are fun and knowledgeable.

Br
Review №67

Good experience today. Took a moment to get extra help on the registers but I went in for a specific item that was on clearance. Fortunately for me they still had what I wanted.

Je
Review №68

Fairly good selection across the board, though the building is older and not as large as some other locations around the area. As such, some selections (ie furniture) arent as large as other KC stores.

Je
Review №69

Never go with a list, we enjoy the treasure hunt. Always great deals and unique finds

To
Review №70

Have always enjoyed shopping at Big Lots. Really like the various food items of different cultures and taste of others.

Vi
Review №71

Saw some nice things. Did not have what I wanted. What I saw there that I could use was more expensive than the place I just been to. Kind of the same product just with cheaper at a bigger price

De
Review №72

It was ok, I couldnt find a lot of stuff in order, like I do at the big lots store in Topeka Ks

Jo
Review №73

It has been several years since I have been to Big Lots. Prices have certainly raised. The store was clean and neat. Check out was very slow and inefficient.

Er
Review №74

Good deals. Store is almost always disorganized but people are nice.

Ma
Review №75

The cashier was very friendly and helpful I will keep going back.

Jo
Review №76

Good deals, but make sure to sign up for emails to receive coupons and extra discounts.

Le
Review №77

I love that as soon as you walk in, they greet you. Also, if they see you walking through the store, they ask if they can help. If you say no thank you, they tell you their name and let you know that if you need anything to ask for them.Great customer service.Clean store as well.

Na
Review №78

A lot of great things for decient prices. Actually was really suprized!!!

Ju
Review №79

Sells unique or undersold foods. I like the variety.

Sh
Review №80

Surprising they had everything I was looking for no matter where I went this morning very clean very nice.

Je
Review №81

I love that you can go here every week and always find something new

ma
Review №82

Fun and varied place to browse and buy basics, from staple groceries to cleaning supplies to cheap clothing to seasonal decorations

Ma
Review №83

Smelled like a dirty cat litter box even though my mask I thought I was gonna barf

St
Review №84

We had returns and the customer service was amazing. Some items are priced well, others seem a tad expensive. Enjoyed shopping here.

Yo
Review №85

Rudy was wonderful!! Great customer service and prices!

Dw
Review №86

Looks and quality of merchandise gas really improved

To
Review №87

I love going to Big Lots to shop when I need some things or just browse when I dont. They have good prices and I usually walk out with lots more than I went I for.

al
Review №88

I like that store but they need to sell more Spanish products

ka
Review №89

Ive always loved shopping here. They always have everything i need at great prices!

L
Review №90

Need a little work on customer service love the variety and some of the prices will return

Ve
Review №91

Very good service very polite love the place

Su
Review №92

Great place to shop.

SU
Review №93

Convenient location.

My
Review №94

The people are always very nice. I really like Muffy :)

Ra
Review №95

I love this Big Lots. It is so fast to get in and out and the employees are super friendly.

Le
Review №96

The place was big, excellent prices, great customer service, wish I could of spent more time. They have a little bit of everything.

Ch
Review №97

Deals are fantastic. Great food section including refrigerated section now.

Bi
Review №98

Lots of stuff snacks and home decor, also personal care products.

Ma
Review №99

Its a great place to shop. Varies on what they carry.

Gl
Review №100

Friendly employees offer an incentive i didnt know about clean and neat store

Information
19 Photos
100 Comments
4.2 Rating
  • Address:140 S Clairborne Rd, Olathe, KS 66062, United States
  • Site:https://local.biglots.com/ks/olathe/1007?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 913-768-6595
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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