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My Eyelab
1413 W Interstate 240 Service Rd Suite E, Oklahoma City, OK 73159, United States
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My Eyelab
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Br
Review №1

Great office! I really liked the telemedicine exam. The staff was incredibly friendly and helped me pick out my frames. Very affordable!!

Ch
Review №2

Ok I start with so far there’s 120 people contacted news9 5 4 and 25 to shine light on the scam this company is doing on hard working people... 59.99 is false Advertising .. I got there my exam was 45 only price that was not a lie now get this the lenses alone are 180 for plastic cheap everywhere here it’s 49.99 and 120 for top of the line .. also they are scamming your insurance Saying a actual dr is there in the room physically doing the test which is not !!! Stay away we have warn you ... there’s a class action lawsuit getting started so people can get there money back for them giving glasses that you can’t see ...

Mi
Review №3

Chelsea and Brittanie assisted me today and were extremely helpful in my exam and picking out glasses. I highly recommend coming to this location!

La
Review №4

I had an amazing experience at this location! I had my eye appointment that went very smooth and quickly. Shelby was great! When looking at glasses both Shelby and the GM Tori helped me choose the ones that looked best and gave their honest opinions, which I absolutely love! I ended up ordering 2 pair, they were buy one get one free! They didn’t pressure me to upsale to extra stuff, but told me honestly which ones I would need or not. I would definitely recommend this location to my family and friends!

Ph
Review №5

I was nervous about trying something new but Tori definitely made it worth it!!! She was so attentive and accommodating. I really appreciate her time and patience with me. If you need glasses you definitely need to go see TORI, SHE IS AMAZING. Thank you so much!!!

Le
Review №6

Bait and switch, came in for the 2 for under $100 with eye exam deal I saw in a google search picture but ended up finding glasses in the $99 each section ( they only had a few ugly glasses in the qualifying section so your basically steered to the non qualifying sections) which still qualifies for the buy one get one free deal.. I wanted four pairs so I was expecting a total of $300-350 (99*4/2=200 plus some reasonable fees) but the price was quoted at over $750!The worst part was the gaslighting when pushing back on the price. She mentioned the original price was over $1,500 for the four pairs so I was getting a “good deal” keep in mind these were poly plastic lenses. Amazing how they can say those prices with a straight face while the 2 for $59 or $69 sign was hanging on the wall.The con is the cost of lenses are not included in the deal, which seems as unethical as selling a car without including the engine cost.Maybe had I stuck to the 5-15 pairs in the deal section I wouldn’t have to pay the lenses fees of $260 but I wouldn’t go back and conduct business with a company doing such an obvious bait and switch.The eye exam was done over via video call and a mirror that wasn’t cleaned properly Yet they read the current prescription from your glasses so I’m much less worried about it being to far off. I still got a print out of my prescription so for $40 bucks that’s something of value. Only reason I’m giving the 2 stars is the eye exam value.Gonna check out another place, or buy online since I now have my prescription in hand, then, I guess I would make the drive down to Texas to American’s Best.. they actually honor their 2 for under $100 bucks deal.I wouldn’t recommend going here for anything more than the eye exam, don’t even bother looking at glasses unless you just want to buy the frames without lenses. 🤷‍♂️🤪😂👍

Al
Review №7

Thank you Chelsea at Store#7106! Great experience in general, but with her in particular. Helped me decide on frames and even asked if I wanted her to snap a pic before I left...AND said we needed to take another to get better lighting!!! In and out in 15 minutes, less than $125 for frames, thin blue light lenses, scratch coat and warranty!!! Just do it!

Lu
Review №8

First time going for an eye exam and wife really needed one and prescription glasses. They do a buy one get the second pair free deal. The eye exam does cost a base of 45 dollars, which isnt too bad imo. They give you the prescription sheet afterward. The hard part is choosing lenses that you like, so many options and the stylish nice ones price range from $90 to $120. Im very surprised at the high rate some of them go for. They do have a 20% discount if you write a google review in the store so here I am. Grand total minus eye exam came out to $369. Surprised at the prices, but if it cuts down on migraines it might be worth it. Ill update on a month if migraines go down.

Au
Review №9

Amazing experience at this location! I had my eye appointment that went very quickly. Chelsea was great! When looking at glasses both Chelsea and Lathon helped me choose the ones that looked best and gave their honest opinions. I would definitely recommend this location to my family and friends!

Pa
Review №10

Fantastic service! Brittanie did a great job. Excellent customer service! I would recommend this location to anyone.

Ni
Review №11

Had to give such one star to be able to write a review. TERRIBLE PLACE ? TOOK MY MONEY AND TOLD METHEY COULDNT HELP ME ! HAD TO PAY TO SEE A SPECIALIST. THEY JUST STOLE 90 DOLLARS! I WENT IN FOR 125 CONTACT SPECIAL GOT NOTHING. REFUSED A PRESCRIPTION OR NY MONEY! DO NOT GO. NEWS STATION HAS BEEN CONTACTED!

Ch
Review №12

They are so kind and attentive! Chelsea greeted me as I came in and made sure all my questions were answered in a timely manner. I’ll definitely be back!

Jo
Review №13

Worst eye exam place ever!!! They filed our visit under someone else ins and when we finally got someone on the phone (after 2 days of calling) was told they couldnt help us. Now they expect us to pay cash price instead of running our correct ins. So unprofessional.

Be
Review №14

I had trouble finding the place at first but when I called Lathan was able to explain to me pretty easily how to find the store.This place makes glasses so simple. I’ve struggled for a while to find a place that was easy as this. Chelsea answered all my questions and made sure I had everything I needed.

Me
Review №15

This place is wonderful! Helpful, honest opinions, not pushy, laid back, relaxed atmosphere and they saved me over $440!!!!!!! Thanks ladies!

Ch
Review №16

Dont go here. Its $250 base price for basic lenses. After everything its closer to $350. And I hope you dont need your glasses right now because its a 2 month wait for them. Eyemart Express is cheaper and they make your glasses on site. Screw this place.

Ty
Review №17

Abi was the specialist who helped me. She’s professional and a very caring person. Thank you for your help today Abi.

Ji
Review №18

I took my Mom to get to her and my eyes checked and to get some new glasses. Anthony was so helpful and patient. He helped us get just the right glasses. He went above and beyond and made our appointment so enjoyable.Our glasses came in so quick and were perfect.Thank you so much! I highly recommend this location for all your eye care needs.

J&
Review №19

I took my daughter to get her glasses and truly experienced what customer service truly is. Tori was a godsend and extremely patient with my daughter. I will definitely be back and recommend her to anyone who needs help or had a bad experience at other optical establishments. THANK YOU TORI!!!!

Di
Review №20

Love this placeI had a great experience with the manager Tori a very lovely person. She was so patient with me. And u got my pair of glasses for an AWESOME price.

Ja
Review №21

Brittanie was very professional and knows her stuff, I advise everyone in OKC to go to her!

Wi
Review №22

I was nervous when I came in but this girl Abigail helped me out and my my visit worth while and I’m happy I came in

Na
Review №23

Rude customer service. My mom had made an appointment for my father at this location online. They had put the option to choose the time that is as you know suitable for you to make on their website, one of them being for 5:50pm. My mom had chosen the 5:50 since she and my dad get home from work at 5:00. As she and my dad walked in she was met with a lady who had said they were closing. My mom was confused as to why since their appointment was at 5:50 like she had scheduled. My mom had asked who made the appointment, The lady at the desk just shrugged and said Theres nothing I can do. Poor customer service. My mom and dad had rushed to get there from their work place in time to be met with reception who seemingly didnt care about the situation nor offered much aid to help. Would not recommend this place to anyone. I would recommend for Eyelab however to not offer times they cant commit to and to rehire new employees who arent rude and inconsiderate. My dad was excited to get his eyes checked since he had been worried about them recently. Do better.

An
Review №24

Really solid choice if you’re on a budget. great prices and great frames. highly recommend!

Ch
Review №25

Friendly Staff, eye wear, Script sun glasses,, & most important that they have a warranty. They have eye exam for $50 & if you get eye exam they will take that price of your eye wear. They dont dilate your eyes but with testing & eye exam. If you need to be dilated they will fix your glasses for free if there is a difference in your eyesight. Trust me they did for me

Ji
Review №26

Ms Tori was so engaging and helpful. She really make my experience worth it! I really appreciate your patience and definitely will share my experience with others. Pearl Vision has definitely lost a customer to My eyelab thanks to Ms Tori. Thank you!!

Ju
Review №27

I was very impressed with Eyelab!! The customer service was awesome! Everyone was very friendly, patient, and very informative. I had tons of questions and was answered ever so kindly. The special sale was great and I love the selection and variety of glasses they carry. I will definitely come back and recommend to all my friends and family!

Ta
Review №28

I LOVE this place! I was so impressed with my entire experience! This will be my new place from now on.

Ke
Review №29

Chelsea is the best! Super friendly and professional, as well as a clean environment!

Cl
Review №30

It was a great overall experience. They were helpful, knowledgeable and friendly! I love the staff here ! Anthony, Chelsea, and Amy were great!!!! Glad I came here for my eye exam today

Ch
Review №31

I never thought I would be one to wear glasses but they have so many cute styles to choose from it changed my mind completely. I absolutely love this place!

Ci
Review №32

The gals are great. Selection awesome. No wait time.

ka
Review №33

Victoria is extremely professional and they work with you a lot!

Pa
Review №34

Worst place ever, shady business, charged us 400.00 and 6 weeks later, still no glasses.. if i could give no stars i would.

R
Review №35

I went in and was met with a smile and a very welcoming voice. This was very good service, very professional and I would highly recommend it!

Ab
Review №36

The staff was very friendly and welcoming. The eye exam was quick and easy, the $$ was made affordable and I found the exact glasses I wanted! I will always go here and would recommend to anyone.

Gi
Review №37

1413 W Interstate 240 Service Rd Suite E, Oklahoma City, OK 73159Pros:1. This location is clean and staff very friendly!2. Easy to get appointments and its cheap.Cons:1. But the quality of the lens is poor, like if you wipe it with the lens cloth it smears.2. They messed up my order: 4 pair of glasses for hubby and I. Mine: 1 regular clear lens 2nd sunglasses with the tint faded. Hubby: he had glasses with readers, made it too high up in the lenses so the line was in the middle of the lens.3. When we try to check on the status of our glasses since they had to send them back we now cant check using our phone numbers.4. Call the number from the receipt its a hotline for all the locations, had them switch me to the location above and it sent me back to the automated operator.5. Its been 2 weeks and we only have 1 pair of glasses but paid in full for 4! (The first time it only took 1 week).6. Theyre not super busy at this location, they took calls while both my husband and I were in the waiting area, as well as in the area looking for glasses; now nobody is answering the phone and theyre open until 6.I cant give anymore stars because I cant reach anyone and I paid in full already for these cheap lens... Im not happy at all, Ill have to get our prescriptions and go elsewhere to get good lenses that dont smear when you clean them.I almost brought my kids prescriptions over to get them sunglasses done but never mind Ill reach back out to their eye doctors office and let them make them!

Ma
Review №38

The staff was very helpful. I found some beautiful frames and even though my insurance was out of network, they went above and beyond to help me be able to afford them. Great people! I would recommend them to anyone needing glasses or contacts.

St
Review №39

Friendly staff and fast service. No hassle whatsoever.

Br
Review №40

Was a great experience, the lady who helped us was very thorough in explaining all our options and got us moved through way faster than I thought we could. All together great experience and great people

To
Review №41

I LOVE MY GLASSES!!! Thank you very much I needed these.

Ja
Review №42

I walked in with no appointment and got seen right away. Fast,easy, and by far the cheapest place I’ve been for eyeglasses

J&
Review №43

TORI, CHELSEA AND AMY ROCKS!!! Definitely recommending the Penn Park location.

pe
Review №44

The people are so nice at the penn store and glasses are wonderful.

K
Review №45

This place is a joke!!!! Please dont waste your money!!I turned this place on I-240 into Better Business Bureau....Horrible!!! They gave me a glasses prescription instead of a contact. Then forgot me n waiting room.

Ki
Review №46

This place is amazing!!!! Great customer service!!! This place insures you of great quality eye wear and exams especially in these Covid times. Everything is talked about! From how you see to what your paying!! I recommend this place to anyone who is a first time patient to any eye care! If you feel uneasy about Covid.. this is the place to go! There is no to little wait time! HIGHLY RECOMMENDED!!!

A
Review №47

What are these high reviews? Are they fake?Im guessing it caters to people who dont do regular eye visits.If you care about your eye health I would skip this place. No doc on site. They do a virtual vist. They use the same 2 lines of letters during their vision test. Would be easy for a child to memorize if they were trying to get out of glasses.. They suggested a much different prescription even though my current glasses are super clear but broken.Their website states they take our insurance. I set up appt online. I called before visit to verify. After I made my eyeglasses selection, they tell me they dont accept. I was frustrated. Because of the sketchy high pressure nature of whole visit I paid for the visit, skipped glasses.From beginning to end their business model and practices are questionable. Even though itll cost me more to use my insurance, Ill be doing a eye exam with an on-site doc and full exam. I personally wouldnt waste your time if you have other options.

St
Review №48

I am so extremely disappointed! I lost my glasses and without them I cant see, I cant drive, I cant work. I am a single grandmother raising two grandkids. I have to drive them to school, I have to drive to work! I was told it could take up to two weeks for my glares to come back but the girl assured me it only takes one. When I called last week I was told it was going to be April 2nd before they came back which would have been 2 weeks. I called on the second they did not have them I left a message for the store manager to call me nobody has ever called me back! Today I was told they would be in on the 9th! I have already referred two people to them and I regret it. I have now left three messages for the store manager to call me no one has ever even called me back. I leave on vacation on April 8th, and I was told they would not refund my money so I could go get another pair of glasses somewhere else same day! DO NOT TRUST THEM!

L
Review №49

They took my flex card a couple months ago and now they won’t accept it. Very frustrating and not given other options other than to use a different card

Jo
Review №50

Amy & Chelsea were very helpful and nice and a fun time picking out frames

Al
Review №51

Hands down one of the best places to get glasses. Super friendly, and generous people.

Ah
Review №52

Proffesional and caring environment!

Su
Review №53

Dont waste your time or MONEY.!!!! PLACE IS A JOKE

Ch
Review №54

Great location! Staff was extremely friendly and helpful.

Ec
Review №55

Chill place, very helpful

Jo
Review №56

This place has great customer service awesome staff

El
Review №57

Avoid this place like the plague. Appointments are irrelevant. Wait forever to find out they cant do your screening. Junk.

Da
Review №58

Eyelash sucks will not ever use them again

Ke
Review №59

Super friendly, quick service and wonderful selections!

Da
Review №60

Great staff

Information
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60 Comments
Rating
  • Address:1413 W Interstate 240 Service Rd Suite E, Oklahoma City, OK 73159, United States
  • Site:https://myeyelab.com/locations/oklahoma-city-penn-park/?utm_source=google&utm_medium=organic&utm_campaign=oklahoma-city-penn-park-Local-MEL
  • Phone:+1 405-467-2853
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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