user
Eyemart Express
6010 SW 3rd St Ste A, Oklahoma City, OK 73128, United States
Appearance
Eyemart Express
Comments
Ba
Review №1

The staff was incredible, everyone was so nice and they worked together as a team. My persons name was Deb and she was amazing, she was right there to help me when I was trying on different ones, and was so helpful. I will go back too that store every time I need a new pair of glasses.

Em
Review №2

I was in and out in about an hour. Barbara helped me and was so sweet! Would definitely recommend again.

Ja
Review №3

This is an amazing place! Sophie adjusted my glasses for me right away! I had no waiting! She was knowledgeable and kind too! The other ladies there were friendly and sweet too! I highly recommend this place! Thanks for your great customer service! I will be back!

Kr
Review №4

This location has an amazing woman named Toni, she helped me pick out both pairs of my glasses. She knows her stuff.

Mi
Review №5

Bad energy. Rex was standoffish when I walked in but was kinder to others. When I came back to pick up there was no line but they acted like I cut someone when I walked to to the counter. The lady didnt even acknowledge me, say itll be a moment, or nothing. She just looked past me at people sitting in some chairs and said whose next? How was I supposed to know they were in line. I like my glasses though!

ki
Review №6

I met the lady there who answered my questions fully. She was helpful throughout including helping me choose frames. It was a good experience.

Re
Review №7

This is great !! We got 4 pair of glasses for 288 $$ my husband had his with bifocals. The staff is great and very helpful. Thank you Laura for taking good care of us. We appreciate your help and time !! Definitely go here !!!

Ti
Review №8

Great Customer service band Rex the gentleman who helped me was excellentGreat service best time on waiting for my glasses and yes it was under a hourThanks Guy and Gals at Eye Mart

Et
Review №9

Amazing place for glasses. Such a difference from last year. The staff knows what they are doing, they are super helpful and Victoria is great. Customer service is 100%

mi
Review №10

I have ALWAYS had extremely good customer service while coming here and today was no exception. I walked in with a nose piece missing from my frames, and Rex was very patient with me in not only fixing the one nose piece that was broken but also taking the time to make the other one match and make sure it was done right. I very much appreciate the attention to detail that this place is always giving. Very much would recommend.

Ev
Review №11

They were very busy but they tried very hard to get my glasses done in a timely manner

Ye
Review №12

Had amazing and quick experience! Everybody in there had an amazing attitude. I even guessed the right price of a machine they used. Definitely recommend if you want a place that actually takes care of you

No
Review №13

Extremely friendly and helpful by everyone working. They provided excellent customer service and made you feel welcome.

Te
Review №14

Every thing went greatI just didnt get my Glasses tintedAs I requested and that was told to meOther than thatVery satisfied

gr
Review №15

I really enjoyed my experience in eyemart Express good customer service especially the lady that help me pick out my new glasses she is super good cant remember her name though

Am
Review №16

My daughter broke her glasses. We went into eyemart expecting to pay for a new pair due to insurance restrictions. Nope! Fixed hers for free. In and out in 10 minutes with a new pair. Very sweet people in there also.

Fr
Review №17

Eyemart Express is a great place to buy eye glasses. Great customer service & prices on frames .

Sh
Review №18

The staff was very professional, courteous, kind and friendly enjoyed talking with the staff and had wonderful day .Love my glasses and they look good on me, Thank You very much job well done.

Pa
Review №19

Excellent, both help and selections! Thanks

An
Review №20

Service was very friendly and helpful. Glasses were done less than 30 minutes after leaving. All around a great experience as always.

Al
Review №21

Everyone was so kind and very fast and reliable will keep coming back

Do
Review №22

Got both everyday & safety glasses at excellent price. Have been doing business with them for years now - only place Ill shop.

Tr
Review №23

I made some life choices this Fourth of July & had to replace my glasses😬 Veronica gets all the credit for fixing this disaster!!! I highly suggest if you’re blind as a bat such as I. Hit her up for seeing ventures thanks for joining.

Pa
Review №24

I went into this location to get my nephew a pair of glasses. I had the pleasure to meet Amy! This girl was so sweet and she gave us special attention! This place was crowded but she still met everyone’s needs plus ours! She made us feel like we was at home and casually picking some glasses. We needed up getting two pair and not because she tried to up sell us, but because she informed me sooner care would cover his second pair of frames. And then offered to pay for any co pay! ( no we did not let her but how sweet)!I was so impressed with her I went back the next day to get my own glasses. I, once again, had the good fortune of meeting Josh! He was so patient while I went they frame after frame! Lol he said let me help you and grabbed a pair and we both loved them! He then saved me so much money. I usually get transitional lenses, but he found a way to get me sunglasses and regular glasses so I have two pair! (At my age we tend to lose things lol)! What a blessing these two people are. And I didn’t catch his name but the man who makes the glasses was so helpful in picking my tint. I feel so blessed! Check theses people out!

Le
Review №25

What an incredible experience!!! The General manager Robert M. went the extra mile to make sure I was satisfied... Excellent service and well managed store. Buy your glasses with Robert M. 🙂

Wi
Review №26

Eyemart is one of the best places that I have been to Ive had my glasses repaired they repair them soon as I got them I got home my dog ate him up and they fixing to meet him right so I recommend I eyemart to everyone

Di
Review №27

Bobby did a great job helping me find some special frames. He did a really good job explaining everything to me.

Ke
Review №28

Eyemart Express did a fantastic job! I was able to get in quickly and get my frames picked out. An hour or 2 later they were ready for pick up the same day!! Great service!!

Br
Review №29

Very quick, efficient and super nice person who helped us. Very satisfied.

Ch
Review №30

I have never been more happy with an eye place than I am with them. I will always come back for my glasses. Bobby was great. Thank you eye mart express...

Ra
Review №31

Personnel was very attentive to my needs and explained me in detail their offers as well as they treated me excellent and the time to get my eyeglasses was fast and accurate.

ki
Review №32

I do appreciate that Bobby fixed my issue with Eyemart express-- Except the new lenses for both glasses have the incorrect prescription-- the top portion of the lens has no prescription whatsoever. I will gladly gives these back to the store--you tried

Pr
Review №33

Even during this Social Distancing time the staff was so kind and respectful. I was able to select my frames and get my order placed in a timely manner. I was never rushed and all of my questions were answered. My glasses were ready when promised. When I picked them up I was fitted and out of the door in about 20 minutes. What a great experience! Thank you Tori!

Ma
Review №34

The staff was nice enough to let me in when I needed glasses and they were about to close, they took my prescription and the lady who helped me was very nice to me and was easy to talk to. Definitely recommend.

Al
Review №35

Got 2 pairs of glasses for a great price! And 1 was a pair of sunglasses! The young lady who helped me was extremely nice! I would recommend EYEMART EXPRESS to everyone!

Am
Review №36

Quick an effective! Great customer service! Staff was light and knowledgeable. Would definitely recommend this place and I won’t get my specs anywhere else!

Ti
Review №37

Never again dont waste your money here employees are rushed and dont take time to explain anything. Store manager Bobby is rude and laughed when I called to ask about my visit, I finally hung up because he wouldnt shut up!!

So
Review №38

This location has amazing customer service. I had a horrible experience at the I240 & Sante Fe location. I went in and there was only 1 person in front of me and I was told I had to leave my name and number and they would call me when I could return. They called me about an hour later. When I arrived it was full and way too many people to social distance. They had let about 5 people more ahead of me plus the people that accompanied them made the place so crowded it gave me anxiety. No one helped or really spoke to us. Just gave me a basket and was told to look around. After waiting for a while for help we left and went to this location. They had a sign that said only 10 max, thankful for that. The employees greeted us and helped us. Erin was so helpful, she quickly helped me find the perfect glasses and informed me of discounts. I was in and out in less than an hour. I will definitely return and recommend this location.

Ph
Review №39

I found the perfect frames, which were covered 100% by my vision benefit plan and the progressive polycarbonate lenses were great and also mostly covered. The staff was courteous and helpful, and I had my glasses within 24 hours. Im very pleased with them.

Me
Review №40

Very quick and efficient. Please ask many questions. It was the end of the day and some employees looked like they were ready to go. However the store kept getting busy. Great store. I was satisfied with the employee that assisted me. She was very sweet. I asked plenty of questions she most graciously answered..

Pa
Review №41

Excellent Experience! Erin waited on us and she was great. During this pandemic she was not only pleasant but extremely helpful in meeting our needs, we later witness her professional demeanor in dealing with a volatile customer. She is indeed an asset to Eye Express.....

Ji
Review №42

I’ve been needing glasses for awhile now but I didn’t realize how badly. I got some nice stylish glasses and something I haven’t had in years...cool sunglasses. Thanks Amy for helping me out, you rock!

Ma
Review №43

It was a great easy experience.

Ma
Review №44

Excellent service!

Ga
Review №45

The employees were pleasant and efficient. Care was taken to insure disease spread was minimized. My glasses were ready in less than an hour. My vision is great with my new prescription filled.

Ch
Review №46

Erin was a saint and is a God! She helped me out so much and made sure I didnt leave unhappy! Shes cute too 👀 - Matthew A.

Ly
Review №47

I recently broke my glasses and needed a new pair if there was any hope in seeing my computer! My husband drove me to the nearest Eyemart Express. There were hundreds of frames to choose from and very reasonably priced. The lady that helped me was friendly & professional. I chose 2 pairs of regular frames, so I could have sunglasses as well. My regular pair could not be made in an hour as it has a special coating on the lenses, so she had my sunglasses fitted with clear lenses temporarily, so I wouldnt be blind until the regular glasses come in. When they do come in, they will tint my sunglasses for no extra charge. Overall, I had a wonderful experience!

Br
Review №48

I stood at the counter for a good 10-15 minutes and not a single one of the three employees that walked by acknowledged I was there. I called this morning asking for a receipt and didnt hear back, so I had to go in and get it. Will not shop here again. Too much of a hassle.

Bo
Review №49

The staff was very accommodating. Even though they were busy, they made sure every person that came in was greeted promptly and signed in. They were upfront about prices and eager to make sure you get the best deal, even without insurance. I will definitely use eyemart express again.

Br
Review №50

My tech Erin was amazing! She helped me find the best deal for my budget and made sure I was happy with my frames. They remained professional and courteous even though this is a stressful time. Masks must be worn and theres a capacity limit in the store so there might be a wait. Theyre sanitizing frames after each use and continuously cleaning. I dont have vision insurance and got my frames and lenses for less than what insurance would have cost me. I highly recommend this location. Please remember to be patient!

ch
Review №51

They said it would take an hour for my glasses to be ready, the were ready in 35 minutes

St
Review №52

Erica was very helpful (new girl) only thing is l was there over two hours and when came to pick my glasses up they couldnt find them, under a girls name. That was around a 40 minute wait. Other than the wait time the staff was very friendly and helpful with any questions I had.

Je
Review №53

Worst experience yet at eye mart. Been buying glasses for years, but not here again. Worst customer service ever.Longest wait in town

Na
Review №54

They were quick. Went in and waited about 30 min but it was a super easy process. Glasses were ready in 20 min. Love that they have their own lab there you don’t have to wait weeks to pick up your glasses.

ᘜ卄
Review №55

I was a little afraid buying a pair of frames to me something you wear everyday is a major thing. But Josh the associate at Eyemart Express was the best at his job. He made me feel at ease and even helped me choose. I was so thankful for his enthusiasm. He is a strong asset to his team. Thanks Josh.

Ja
Review №56

I highly recommend eyemart Express to anyone and everyone!!! I have three kids all of my kids love getting their glasses from here.. they have beautiful frames at affordable prices as well this is honestly the best place to get frames from, Ive been using glasses my whole life I will not go anywhere else as my experience here has been unbelievably awesome!! The staff is friendly and they go out of their way to make sure that you are completely satisfied from my experience I am 100% a satisfied customer and always will be as long as I wear glasses!!

Ni
Review №57

Ive been a customer for years now and the experience has always been great but I took my children there to get fitted for their glasses and the experience was absolutely amazing how the staff took care of them made them feel comfortable and made sure that the experience was great thank you all so much and we will continue being customers

Ga
Review №58

Wonderful customer service, expert knowledge, frame selection huge. Great prices. Great vision with these glasses. Love this place and recommend to all.

Sa
Review №59

*Came back to say, we went in yesterday and both my daughter and I got glasses, 3 pairs, less then $250 and they are all cute!! 5 🌟 service, same as always! Thanks again for always being there!They were amazing from start to finish. My mother took my daughter in for me while I was working and they got them in and out in less then an hour! Always impressed with their customer service over the last several years of my daughter having glasses but super impressed this time and will always continue to return in the future! 5 ⭐️ place everytime!!

Pa
Review №60

The associate who helped me, Amy, was very friendly and knowledgeable. I had a better experience at this Eyemart than the store on May. She even helped me find savings. Will definitely return to this location

Re
Review №61

We need to get a replacement pair of glasses for my four-year-old grandson, the attendant was very precise and courteous doing the order. Was it tended to by the manager 22 minutes later when his glasses were done. Only problem we have and we are taking them back today to be readjusted, is that they keep sliding down his nose.

Da
Review №62

I’m a disabled vet with a service dog. This place recommended that I use Dr. Kong next door for my eye exam. He is a joke of a Dr. After my nightmare of a visit with him I walked next door to eye mart express. I patiently walked around for about fifteen minutes waiting to be helped. No one helped me. To make things worse after I stopped looking around I stood there near the register and they helped two other people that came after me. I finally had enough and left with out any kind of help whatsoever. This place should be ashamed of their business practices.

Ha
Review №63

It had been a while since I got new glasses, but there was a girl there name Erin she was so helpful with everything and every little question we had. Every time I need new glasses I will be coming back.

Je
Review №64

I love my new frames. Best prices by far. Staff was fast and friendly. Glasses arrived earlier than expected.

Ja
Review №65

I went into Eye Mart on SW 3rd Street in OKC with a prescription for new glasses. The Associate Amy B. She was so nice and helpful, not only did she help me to find my new glasses,she also was very polite and was very professional. I would recommend if you go to Eye Mart, ask for Amy B.

Rh
Review №66

The place was clean, staff. very attentive when you walk in the door, speedy service, I would recommend them

De
Review №67

Every time I go into Eyemart Express my experience has been outstanding!! The teams you have created in here are above and beyond great !! They are truly the best in their fields. If ever you are looking for an honest and great experience in purchasing your next set of eye glasses you need to try out Eyemart Express you won’t be disappointed.

ma
Review №68

This was my very first time to visit an Eyemart Express and wasnt really sure what to expect. The staff was very friendly and helped me with the process. Very efficient. I will definitely be using them again.

Di
Review №69

The staff was very friendly and helpful. I was able to take my glasses home the same day. And the prices are very affordable.

Em
Review №70

Bree helped me get my glasses and was very nice and helpful! She even found a coupon for me. My glasses were ready in 14 minutes. I recommend 👍

Kr
Review №71

Very friendly and lots to choose from

De
Review №72

Waited for an hour to purchase a new pair of glasses.Saw many people come in after me and got helped before me, they were there to pick up and adjustments... understandable.But I got skipped twice to sit down and order glasses... once helped it only took 15 mins to process... and of course what I want has to be ordered and couldn’t be ready the same day.

St
Review №73

Very good service

Ro
Review №74

Over all, a good experience, Amy was very helpful and even got he best deal with coupons. Had to wait an extra hour because they broke a lens and had to remake it.

G
Review №75

Great experience. Friendly staff and good prices. I highly recommend them.

Pa
Review №76

Awesome experience! Im not very eyeglass savvy, but when I mentioned issues Id had with my previous glasses, I got great advice about how to avoid similar problems with my new glasses. Everyone I interacted with was genuinely interested in helping me to understand all the fine details, answering questions and making sure I was completely satisfied with my glasses. I couldnt have asked for a better experience.

Sh
Review №77

I didn’t have an appointment but I got in to the eye doctor within 30 minutes of showing up. The exam was thorough and my glasses were ready an hour earlier than expected (I had 2 pair being made). They also cost less than I expected since there is a discount for getting 2 pair. I got glasses and sunglasses. They are quick and friendly. I highly recommend them!

Da
Review №78

They were very nice and they had my glasses ready in 18 minutes!

De
Review №79

Staff is friendly and knowledgeable. Insurance benefits and final cost were explained very well. Glasses were completed on time and correctly. I’ll do business here again.

Ga
Review №80

Excellent customer service, employees were helpful and kind and I love my new glasses

As
Review №81

Our sales associate, Bre, was awesome! She was very patient in dealing with my extremely picky 13 year old! My daughter is very happy! An added bonus, we got her glasses in under an hour! We will definitely be back!

Na
Review №82

Everyone from the eye exam to picking out glasses were awesome. The price for everything is very reasonable. Will definitely be back.

Ke
Review №83

I love eye mart because they are efficient and timely! Custom frames, great customer service and good prices.

Ni
Review №84

Very Helpful staff.

Ge
Review №85

Every excellent and Thank you very much to everyone there for helping me get these glasses I needed.

kr
Review №86

Fast friendly service, great help, and great glasses. Everyone was super nice. Will recommend everyone!!!

Ma
Review №87

Fast service Good service ....BUT....single vision, should MEAN any single vision. Charged me $20 EXTRA for one lens being stronger in my temporary glasses. 😕😒

He
Review №88

The ladies at my local Eyemart Express were all very professional, friendly and welcoming to every customer. Best customer service Ive ever had. Thank You Ladies.

Ed
Review №89

Outstanding service. Knowledgeable, professional and personable staff. Great selection of frames and lenses. But for me the staff made all the difference. I will be back again. They more than earned my business. Exceeded my expectations. Thanks to all the staff.

Da
Review №90

The manager was very helpful and courteous, served my wife and I promptly, great help in making good selections. Very pleased!

Da
Review №91

The staff are very professional and helpful. A very large affordable selection, and fast! I highly recommend Eyemart Express

Yo
Review №92

I was greeted as soon as I walked in and even tho they had other customers the lady kept checking in on me the make sure we didn’t need help picking out frames. Our glasses were done in less than an hour! Great customer service! Probably cars are excellent!

Je
Review №93

Wonderfull customer service. My glasses were ready within the time I was told. Shelby was so awesome and answered all my questions. Thank you!

As
Review №94

Bre was a great help from the moment we came in!! She dealt with my kids like a pro as they are very energetic and talkative!! Helped adjust my daughters Kirston glasses and helped us find a pair for my son Nate!! Would highly recommend her!! She is very informative and professional but down to earth!!

Am
Review №95

Great place they worked me in asap very nice people and clean environment!!

He
Review №96

Friendly however not very professional. Quick turnaround though for receiving my glasses.

Ma
Review №97

Wonderful people! Very patient as a tried on several different frames. I took pictures of many and sent to my kids for their opinions. she never acted frustrated. THEN, when I returned for pickup, she remembered my name! I recommend them 100%.

Co
Review №98

Best customer service hands down that I have experienced here in OKC. Not to mention their choice of music that they have playing while waiting is very relaxing and inspirational. I completely forgot the General Managers name(shame on me) who dealt with us was over the top helpful. She accommodated every need and explained every charge for my sons glasses. Thank you so much for the great experience, we will definitely be returning. Oh yeah and dont let me forget our glasses were done in less than an hour!

Co
Review №99

Eyemart Express was prompt to help me, answered any questions that I may have had and had an amazing selection of glasses and when I finally found my right pairs that I wanted they were prompt to make my first pair for me and got my second pair sent off to me be made for me, the staff was very friendly and helpful!

Sc
Review №100

My family and I have been Eyemart Express Customers for many years because of one thing, the continued emphasis on GOOD CUSTOMER SERVICE! Just recently, I damaged a pair of glasses to the point of being unrepairable. As luck would have it, my warranty had just expired but that didn’t stand in the way of the gentleman (I failed to get his name) honoring the warranty and replacing my frames without the slightest hesitation. Thanks Eyemart Express for taking care of your customers!!

Information
9 Photos
100 Comments
4.6 Rating
  • Address:6010 SW 3rd St Ste A, Oklahoma City, OK 73128, United States
  • Site:http://eyemartexpress.com/get-glasses/Oklahoma-City/73128
  • Phone:+1 405-440-2020
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Similar organizations