The lady at front desk was very kind and professional in assisting me. The mechanic fixed an issue with my transmission puking transmission oil when parked. Repair cost was very reasonable. I would definitely recommend, 10/10.
Fantastic service very reputable recommend them highly
Emailed requesting what they offer as warranty no reply. Had no issues replying to get the work though. Transmission does not shift at all. Shop claims mechanical and electrical, when I picked it up they couldnt figure out what an error code was. Apparently you want someone who will give a warranty on their work! I picked the wrong shop dont be me!
Trying to ask simple questions before I pay for a tow truck to haul my truck to there shop, all I wanted was a quote what a new transmission was going for and install but no help
They are honest and fair in their pricing. I have used them more than once and sent friends there. No complaints. Would sure use them if needed
Referred to this shop by my mechanic for transmission repairs. Spoke to Beverly who was very knowledgeable and friendly. Was quoted a fair price compared to other shops and I decided to give them a shot. Was kept up to date on the progress of the repair, never having to call and ask how it was going. Car was ready before estimated date. I will gladly refer friends and family to this business. This is how a business should be run. Great Job !!!Definitely a keeper for my contacts list .
Honest trustworthy quick repairs. Not the least expensive but, you get what you pay for. And it will be rite.
My transmission kept slipping so I called in and spoke to some very nice lady by the name of Beverly. I dropped off my truck and they took care of it. Best decision of my life coming here.
I was in Oklahoma City visiting family and my transmission went out in my car. I took it to custom transmissions and they fixed it quickly and affordably and I was able to get my car running in time to drive it back home. Great people and great customer service!!
Very professional management. Gave fast diagnosis and got me back on the road within the week! This is the only place I trust with my transmission work.
Called to get a quote and their database doesnt extend past 2016. I told her all the specs on my vehichle including its a 6 speed auto transmission and she stated it was 1 of 2 different ones but I know there Is only 1 - 6 speed for this year and model. Needless to say they couldnt give me a quote and Im disappointed with the attitude I recieved. The woman was rude when I was asking why she couldnt quote me a price stating your vehichle is under warranty. This being after I already explained the excessive mileage. Guess they dont need buisness because theyre certainly not getting mine now.
Great people, and quality transmission builds at an affordable price . They had my vehicle in and out in no time! I would definitely recommend this shop if you are in the area looking for an inexpensive reliable transmission rebuild or anything for your transmission.
This place is a joke first I call then they hang up I call back again and some lady answers and says we dont have time for you by this point Im pissed so I call back and tell them I want a manager she wouldnt get the manager for me its very upsetting to see this.... Now Im going to take my money elsewhere just because of poor customer service...
They were great people. They had great prices and were good at getting me in and out at a good time. Overall great service
They were fast and very easy to work with, made sure everything was done Right, Highly Recommend Them !!!
I own Tinhorns R US and we have taken several trucks to Beverly at custom transmission and we have been treated honestly they go out of there way to save us money the work they do is done right the first time i recommend them to everyone i know.
Awsome people, clean shop & excellent service.
FALSE Diagnosis, said 3rd gear completely gone. Quoted me a 2800$ rebuild I said no and actually drove it home in 3rd gear. I called Beverley and she said it must have been God. WHAT A JOKE.
All this talk about honest customer service, why is it necessary to pad your site with false reviews from friends and family members time after time?
I called to ask about what it would cost approximately for a transmission and the lady that answered at Custom Transmission was AMAZING being extremely helpful and had patience for my bumbling questions. If I ever need transmission work of any kind, this is the place I am going! - Clayton Massey
Built my transmission, went to California and back home 3 yrs ago. Still going strong.
They had done a few repairs for me over several years and I have had nothing but good experiences there. They quoted me $2400ish for my Honda but it ended up being around $1800. I had agreed to the higher price but they we upfront about it costing less (and charged me less). I couldnt recommend them higher.
Best shop to have transmission work done they no there stuff
Beverly was very informative and service was timely. They even gave me a ride home when i dropped my car off.
Took good care of me for an awsome price
On Tuesday April 12th my fiancée and I had some drama with PepBoys on South Walker (you can go read my review there) and they gave us a card for this place. Well we called and the lady was super sweet and told us we could come in immediately. We drove over there in about 5 minutes. We got there and the lady explained their process and pricing. We were in and out in less than 5 minutes! His truck needed his clutch replaced and was finished that Friday! We couldnt pick it up until today, which was not a problem. When we got there everything went smoothly, and again we were out in 2 minutes. They also have a cute turtle named Cecil!
The only place I will go for transmission work. They are top notch!!
We took our Geo to them and thought the transmission was bad. Turns out all that was wrong was a dirty air filter. Very honest and friendly. If we ever have transmission problems again well go back.
Honest and accurate. Kept in contact with us throughout the process.
We are a fleet vehicle owner, we take all our transmission and drive line repairs there, and have for almost 25 years. Always great service, honest, and fair.
Outragiously over priced in everything that they do you literally need an arm and a leg for what you pay for
Your bad business got me a bad review, even though I told guy how you misdiagnosed his car. We have no ladies at our shop.
Great service, they are the best !
If you live in the OKC metro area, Custom Transmission is the only name you need to know. They are friendly, knowledgeable and can repair any transmission troubles that come your way.
Very Nice People
ALWAYS, ALWAYS GREAT HONEST SERVICE