They were quick, friendly, and professional. I highly recommend you to bring your car here next time you need service
Al and Rick were very professional and everyone were very friendly, and the service was great.
Awesome place wont screw u on prices give you probably the best prices in oaklawn area tbh as far as mechanic shops go
Good people, good prices for good quality and service. So clean you could practically eat off the floor. Highly recommended!
These gentlemen are very good at what they do. They explain all the work they do. And get the job done in a timely manor
It was a great experience
Great service
Ive been going to Spitfire for about a year now. Al, the manager, is great. He and the mechanics are very knowledgeable. Everyone there is very friendly. Its also the cleanest shop Ive been in! This last visit I was pretty sure I needed new brakes so out of curiosity, I priced out 4 other shops and Spitfire. Spitfire was the lowest for brakes! I also got an oil change, air filter, and vehicle check (lights, fluids, tires etc) They diagnosed an exhaust issue but its something I can wait on for a while. So the bottom line is that you can go to a place like Pep Boys, get overcharged, and have to go back five times to get something fixed. OR you can go to a quality shop like Spitfire where they have the skills to diagnose a problem, explain it to you, and then fix it. And it STAYS fixed! And Al, I passed the emissions test ~ Yay!
Great service! I went to them because it would have cost me over $100 more to get the same services I needed done at a Toyota dealership. I was in and out faster than I thought I would be and the customer service was phenomenal! The ladies that worked in the front were so kind! Definitely will return!
Great service and a great experience. I did only come in for a tire patch but nonetheless, I will return should I have any other problems. Very friendly and courteous employees who took care of me right away. I appreciate your help Spitfire Automotive!
This shop is one of the best in the area for car repairs. Highly recommend them! Honesty and integrity are very important to me and Spitfire has- both! The management team is very professional, courteous and friendly and the mechanics are top notch! I have never been disappointed with the quality and skill applied to the repairs. They are far cheaper then dealer service for almost everything. Some discount places may sell tires or batteries cheaper then Spitfire but unless it is a “must repair under dealer warranty” I bring our vehicles here for service.It’s also the cleanest shop I have ever seen! I would not be surprised to see white linen tablecloths on the car hoists!
They did great work on my SUV. The labor cost was pretty minimal since it ended up being a quick job but they diagnosed the broken high pressure sensor and replaced it in under 2hrs. They got me in right away without an appointment, explained exactly what was wrong and didnt go through with anything without my permission. Theyll definitely be getting my continued business.
Great service.
They may be a tad more expensive than some other shops, but the service makes it worth it. Ive had some rather extensive work done on two of my Ford Escapes, and Al kept me informed every step of the way. If something was found that would add to the original estimate, I was called before the work was done. The shop is very clean (much cleaner than my garage), and everyone there seemed friendly and eager to help.
I recently moved from the Northside to Oak Lawn and was looking for a good mechanic on this side of the city. I checked out many places on the internet and saw that Spitfire had the best reviews. I called and spoke with Al who told me to come in right away. I needed a wheel alignment. I was in and out in 45 minutes and the price was reasonable and fair. Al and I had a great conversation. This place is top notch and I highly recommend them. Dan Burns
Been dealing with Spitfire for years, and will continue to do so. Their technicians are well trained, and keep up with the latest automotive technology. Recently purchased a new USED car. It needed work which was covered by warranty. I chose to bring it to Spitfire, rather then the dealer. They honored the warranty, and performed the necessary work. I would trust my car to Spitfire before I would have a dealer work on it.
Sent an email.as directed to inquire about an estimate...they NEVEE called or emailed. When I got it touch with someone I was told they didnt work on my brand of vehicle.
Great guys! We rolled up with a flat because of nails and they fixed so quickly. We will be back!
The shop is impressively clean and organized and employees are very helpful with any issues or concerns.
Ive been to this location a couple times now and each time I go they surprise me in a positive way. First time I visited to get a wheel alignment and while they did the job right I wasnt sure if the steering wheel was properly centered so I brought it back and they addressed the issue with no additional cost. The second time I asked to have my tow hitch removed, I would have done it myself but the bolt locations looked pretty tough to get to, and even after a little work they did it at no cost. The third time I went to have a check engine light diagnosed and potentially fixed. I, as usual, went to an OReilly to get the code and handed it to the mechanic. After a couple hours, they were busy at the time, the mechanic who was assigned to my car sat down with me and explained in great detail what my issue was, how he got it, and what my potential fixes were. Considering I work at an auto parts store I appreciate that they talk to me in lingo that I understood. The work is pricey and they are usually busy but you pay for what you get and they are busy for a reason!
My check engine light was on. An ongoing problem for 2 years now. Kept coding the catalytic converter or something like that. I had it replaced last June.This morning I had my car towed to Spitfire and later in the afternoon, my car was ready for pick up! The service was surprisingly timely! Thats a good sign. Lets see how well a job theyll do.....When I picked up my car, I had reservations about them actually addressing the issue with my car. Thats based on my past experience with other mechanics. The other place I used to take my car to never seemed to know much about what was going on with it, even after they fixed it. The guys at Spitfire were very knowledgeable about what needed to be done and so far so good! My car seems to be on point!Ill write another review in a couple of weeks, good, bad or otherwise (whatever that is)!08/30/2016Id forgot about following up with this post. So far so good. I continue regular maintenance with Spitfire Automotive and theyre on point. Really good guys. Knowledgeable and excellent customer service!I agree with another poster on here; cleanest shop Ive seen!
The staff is have very good interpersonal skills, they care about you the customer. Ive never been dissatisfied with any work theyve done on my car or my family or company cars. Ive been a customer if theirs since 1998.
Heard about this place while at the doctors office. Two patients were talking about getting ripped-off at the Dealership. One of them said they were quoted a price of a $1,000.00 for some work on their car.They heard about Spitfire from a friend & took it there for a second opinion. They were really shocked at their price, that was hundreds under what the dealer quoted for the same problem.I went there for some front end work & was really happy with the work that was done & the price was way better than others that I stopped at. They really take there time checking-out your car & explainingyour options. No pressure. Just good old-fashioned caring about their customers.Ill definitely be coming back to Spitfire for all my future car problems. You can trust them & their work!
This place is honest and customer oriented!
Ive been going to spitfire for about 10 years now and will continue to have my car service there they are very courteous and professional. They keep my Cadillacs in good condition. Love it.
Professional thats the best word here. I wouldnt recommend if youre on a budget though; I was able to pass the emissions test after selling a kidney to pay for the work done here.
Mechanic stayed over to fix my car so I could get home.My engine began misfiring after my clinical an hour away from home. I chugged along while trying to find a place that could fix my issue (car is a hybrid so I was particularly worried and it was getting late) and I found this place after the first guys were busy and would be able to get to it for at least 45 min. I walked in and they werent busy and they were happy to help, despite the shop closing soon. They checked out the issue, found it was a bad fuel injector and said they would do what they can to get it done. Walked over to Culvers and grabbed a bite, finished watching a lecture and they had it up and running and I was able to get home and get some sleep before my 4 am shift the next day. I believe the mechanics name started with an M, maybe Matt or Mike, Im terrible with names, but thank you. I dont live in the area so hopefully I wont be in the same circumstance where I would have to return, but I would recommend them for their wonderful customer service.
I took my minivan in to a local dealer and they said I needed a new transmission for $5000. Spitfire diagnosed the problem as something different and fixed it for less than 10% of that estimate. They are very knowledgeable, friendly, and helpful.
Phenomenal place to do business very neat and clean shop Quality work
Great experience at this location. Willing to explain in detail work needed for your vehicle.
Good auto shop. Informative and good prices.
If you want something fixed right the first time, then come here. Very great mechanics and an auto shop that is on par with any dealership. Also a great place to pick up GM parts for serious repair. Not like a an auto zone, no b.s. parts and no display. But if you want something serious they have a great and knowledgeable service desk that will find you what you need (not a place to buy floor mats or fuzzy dice, but if you need an alternator or relay or shocks for a diy mechanic they will set you up with the right OEM parts, especially GM.) AC Delco certified, so you can bring any GM in under warranty instead of having to put up with a dealership.
Honest, knowledgeable, and very friendly staff in a clean and organized environment. Would definitely recommend Spitfire for your auto repair needs
Great people to deal with and trust your car with
Brought my car in to get checked out and they tried to rip me off of over 1,000 saying i need a transfer case when i had 3 other places look at it for me and no i didnt need one. Plus this place over charge for each thing. Wheel bearing plus labor around 400.oo and other places in 200s. Thats a big difference too big that they can or anyone else can say its the laber. No it wasnt as i got parts and laber totals for this place and another place. So a warning to anyone who goes to this place they over charge and was wrong about a big part of what keeps vehicle going a transfer case. I dont know about you ladys but as a women im tired being lied to and ripped off so here you go. Just a honest tip.
Wanted to charge me 380.00 for a job done elsewhere beautifully for 175.00.
Good people, good prices for good quality and service. So clean you could practically eat off the floor.Highly recommended!
I have been going to Spitfire for several years and trust Al the Manager and all the team members.Yesterday, I called to schedule an oil change and I was in and out this morning.gratefully, Roseann Keller
They charged me too much money and the park was only $15
Always accurate 14years Thank you
Not enough mechanics. Slow service and filled to capacity by 8am nearly everyday!
Always great service
Great service
Good, quick service
Spitfire Automotive