Ali was fantastic he was very knowledgeable & the finance process was a breeze! I am bringing my daughter back for sure!

While I’m seeing quite a few disgusting comments, I can’t necessarily comment on the sales team. But the Service guys in the back from Tino to Jeremy are by far the best people I’ve came across. They are professional yet at ease at times and definitely understanding.I’ve had my car over 3 years, bought it used from Carvana with not even 30k miles, I drive a lot so I put quite a few on there since then.Needless to say, these guys keep my car rolling, from stuff simple as oil changes & filters to throttle cleanings to tune ups to tires etc & at a timely fashion. Not even that pricy, they try and throw discounts to help if they can. Their just honest. They treat You as if it them spending their money. Every time they see me it’s as if I’m family, like we catching up from the last cookout LOLThey try and try they best to get me to trade it in, but as much as I keep up with my car. I swear it still rides like I first bought it ! But when I do, I’m staying in the Mazda world just cause my car never did me wrong and neither have these guys.Oh!! I can’t forget about Lucy, the cashier. She is a ball of energy I swear. She makes taking your money not as hard . Love her! Thanks Again guys.

MJ was very professional and helpful ... Thankyou MJ!!

Doing a little research for my daughter whos in the market for a vehicle. Site took longer than normal to load choices. However, they are a very good dealership. We have purchased twice from them.

Michael was our salesman and he was very patient and nice! He kept up conversation and made me feel very comfortable purchasing my FIRST CAR. So I appreciate him taking the time to help me find the one!

Let me first say that I’m a Mazda lover. I’m on my second Mazda6 Touring and will most likely stay in the Mazda family.I needed help from Mazda’s Service Dept, so I visited Mazda of Oak Lawn for the first and last time.I walked into their doors, saw Mazda employees, around 4 or 5 sitting at a desk. They all looked at me. Then, a guy walked out from another location, looked at me and still nothing was said to me. I saw another person sitting at a computer, still nothing.Okay, so I walked out, hopped in my beautiful metallic red Mazda6 and went to Mazda of Orland Park where I have always received exceptional service and attention. They did not disappoint me today either. I should have went straight to Orland Mazda.Oak Lawn should work on their customer service. I’ll never give them my business. Not even for an oil change.Cheers..

Ali was extremely helpful and professional. Everyone we dealt with made the buying experience as pleasant as they could.

Purchased a new CX-5 from MJ. Least stressful car buying experience I have ever had. He was friendly, knowledgeable, and did not make me feel pressured. Dealership was clean and everyone wa s friendly and accommodating. Highly recommend!!!

Bought a car from them in May. Went back to cancel the extended warranty. The finance manager just printed a cancellation form. I called Mazda finance and they never got the paperwork. They most likely want to keep the money from the warranty.I wouldn’t recommend buying a car from here the customer service is not that great. I would most likely go to another dealership for services.

Best experience everThank you Ali it was my pleasure to deal with youIf you wana buy a car this is the best seller I’ve ever deal withGood luck Mazda team If I could give him 10 star I will

MJ was outstanding and very thorough. Would definitely recommend!

Worked with MJ, very professional and listened to my needs of exactly what I wanted. I was also in and out thank you so much for a great experience!

Special thanks for Ali omg it was such an easy and smooth experience guys this dealer is great place to buy a car great location great staffThank you and good luck

It would be nice if you can get a nice car for a reasonable price but everyone wants money over invoice

Worst place ever. Dooo not shop with these people when I’m done with them they will feel it. I purchase two Mazda’s from this dealership and the customer service is horrible here. Do not deal with these people go to any other Mazda dealership this is the worst place ever. I’m calling about paper work about my vehicle. The customer service rep name John in the sales department disrespected me there very ignorant and can’t take ignorance. Now they won’t answer the phone about paper work regarding a vehicle I purchased from them. I will be contacting Corperate and sharing this review on every website I can think of. That’s why I drive a Beamer now do not deal with these crooks!

Matt Jones was very easy to work with and discuss any concerns I may have had during my visit.

I brought my car here to be serviced before we went on a trip and they did a great job on everything. They also walked me through everything that they were going to do.

Awful follow up - did not want to even try to make a deal on a sale - will never go back

Service fast and good .thank Tom

MJ was super helpful and professional !

Very informative.

Great dealership

Great service. The staff is always helpful and make your wait as pleasant as possible.

Professional

Excellent service, beautiful facility!!

Best place for a Mazda

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