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AutoZone Auto Parts
8553 Davis Blvd, North Richland Hills, TX 76182, United States
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AutoZone Auto Parts
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An
Review №1

William C and his manager took great care of me. Got me a battery, help changed it for me and had me on my way. Thank you for helping me in the 100-degree weather. You were a Godsend.

FA
Review №2

Not sure if this is the right place for an employee specific review but Thomas was a life saver and helped me significantly with my car trouble! Very informative, kind and helpful

Ch
Review №3

Needed a battery for my key fob and the girl got the battery and had it installed by the time I was back from looking at scratch remover for my car. Also couldnt pass up on the 6/1 screwdriver by the counter. Super friendly staff, helpful and professional. Will be going back.

Me
Review №4

I stopped by during my lunch today to grab a couple of quarts of oil. I walked in and was greeted immediately by Thomas. I told him the oil light on my Jeep came on. After getting my car info he grabbed some oil and went out to my car. He proceeded to check the oil, then put in exactly how much it needed! This AutoZone is very close to my work, and no where near my house, but you can be sure I will be back when I need anything! Customer service is alive and well at this Auto Zone location! Thank you Thomas! (Hes also a great conversationalist!)

Ch
Review №5

Great serviceWont go anywhere else

So
Review №6

I went to the store and got a new battery for my car. The staffs in the store are very nice. Molly helped me to install the battery. Obviously, it was not an easy job because there is a plastic shelf to fit the battery. Thanks for their excellent service!

El
Review №7

I called after AAA told me my battery was dead. They found what I needed and quoted me a price over the phone but said due to liability for hybrids they might not be able to replace it for me. No biggie. I get there and not only did they make sure to test the battery first, but when they found it was fine they cleaned all the connections for me and didn’t charge me - wouldn’t even accept a tip! Great service and super honest.

sc
Review №8

I ordered some shocks from Molly not realizing I had called the wrong store! she processed with expert knowledge and arranged for delivery to her store by 3.The parts came in as promised and i proceeded to my normal store location rufe snow.Well of course they werent there and my time was short so true to the great Auto Zone customer service mentality Molly took it upon herself to after her shift ended, drive them over to my store for pick up.Cant thank her enough and as always Auto Zone is there for the customer.CordiallyScotty

Cu
Review №9

They were Awesome. Taught me how to take my Car 🚗 Fob apart without Destroying it and change my Battery. Thanks a Bunch!

Tr
Review №10

I didnt get his name but the gentleman who rang up my purchase was awesome. Let me know that what I was buying was on sale so I got 2. Great customer service at this location.

Da
Review №11

Great staff, very helpful.👍👍

Ni
Review №12

Updating my review from 2years ago...Very helpful and knowledgeable staff

No
Review №13

The people who works there are friendly and respectful and most important willing to help. The place is clean and well organized.

Na
Review №14

Returning an item and trying to find a battery pack that will meet my needs and received the worst customer support I’ve ever had from the guy. Will never shop at Autozone again because of this simple encounter.

Ca
Review №15

Thomas was excellent! Thank you, for setting an example of true consumer service.

Ja
Review №16

Always great personal service!!!

RE
Review №17

These guys are more than happy to help you!Regards, Redneck Channel

Da
Review №18

This location is great, the staff is very helpful in getting what you need and back out the door.

Jo
Review №19

Great service! Travis and Garrett were great! Two stand up gentlemen! Came in with a bad battery. Got it tested, issues resolved for a solid price, and heading home safely knowing that my car is fixed and reliable.

Do
Review №20

I went in this morning for an engine air filter and battery. The store manager and assistant did a great job of helping me select the right battery and air filter for my car.Pleasantly surprised they actually installed both items for me in no time. I will certainly come back and share with my friends.

An
Review №21

Very helpful employees and the store was clean and well stocked!

Ja
Review №22

I just got my battery replaced at this location and Travis made the experience remarkably pleasant. He was courteous, knowledgable, and had me in and out quickly with a fresh battery installed much better than my previous installation. Professionalism like that is a calming influence during this trying time.

Ma
Review №23

Travis went up and beyond the call of duty for me. I’ve ran back and forth to this location many times and every time he’s been helpful to me. It’s great to see people like him working here.

Di
Review №24

I want to shout out about how Travis Maclin helped me with my truck. My vehicle would not start (DEAD BATTERY). He helped my husband diagnose the issue and change it out. Did I mention that he was off work and away from his store. He drove my husband to the closest Auto Zone and assisted my husband select a new battery. He then drove my husband back to where my truck was located and installed the battery. Travis then delivered my vehicle to me at my work. He told me that Auto Zone always has the right part at the right price.5 stars for customer service and helping people in need.

Co
Review №25

I came in with a battery that needed to be replaced. Travis assisted me and made sure I fully understood what I needed and was satisfied with my purchase before he installed my battery. He did an excellent job and I will definitely be coming back here for any future needs!

Ki
Review №26

Easy access from main street and staff is very friendly and helpful and knowledgeable. Was able to give me answers about products I was looking at for a future date for another car even though I wasnt buying it today. I usually can find what I am looking for at Auto zone.

Ga
Review №27

Very kind and helpful

Fe
Review №28

I went to autozone as a recommendation from a service specialist after my oil light came on in my vehicle. They were so helpful. Tim looked up all the information needed for my vehicle and Garrett topped off the oil allowing me to go on with my day until I was able to schedule a service appointment. He also added windshield wiper fluid at my request & signed me up for the rewards program. They were all so courteous, knowledgeable and accommodating. A great experience. If you need help, especially if you’re unfamiliar with some of the “car things”, I HIGHLY recommend Autozone on Davis & Precinct Line. They will point you in the right direction and go the extra mile to assist further. Thanks Garrett, Tim & Thomas.

Pa
Review №29

I went in at almost closing time one night due to battery trouble. I had to get a hum to head to work and then leaving work as well. Since I worked late that night, I had just a few minutes before closing time to make it in. I met an employee, Garrett, that was more than happy to help me out and even offered to test and install my new battery. I knew it had been several years since I bought a new battery and he explained each of the options to be patiently and let me make an informed decision. He is a great representative of the Autozone brand and is why I will continue to do all my shopping with Autozone.

Ja
Review №30

Had to stop in on Valentines Day and replace my brake light, and a very nice young man did the work for me. I appreciate him and AutoZone!

Al
Review №31

Robert helped me out today and he was just fantastic! He went above and beyond to get my battery replaced, locked down, and secured. I had him running all over the place, getting tools, ensuring it was done right, and he did it all with an upbeat attitude. The guy is awesome, I can’t say enough. Thanks Robert! I would recommend this store for anyone needing assistance with their vehicle!

Dr
Review №32

I had a dead battery. Greyson installed a new battery in less than five minutes. Awesome service.

Pe
Review №33

All employees had masks & gloves. I also had a mask. They helped me find the parts that I wasnt familiar with for my 1976 Scout II. Very impressed.

Jo
Review №34

Didnt jave what I needed. Had to go to a different Auto Zone

Ke
Review №35

The two guys working today were fantastic. Dan and someone else. Both very humble and helpful. Im glad this AutoZone is close to my home. They even helped with a quick question over the phone. Very happy with this shop.

Jo
Review №36

My wife’s car had trouble starting. I went to Autozone to get the battery checked and was amazed at the awesome service. Travis not only completely tested my battery and alternator but also took the time to clean my battery terminals and connectors. BZ for going above and beyond, Travis. Car is working just fine now.

K
Review №37

I was in need on very short notice, a Alternator for my 1995 F150 Extended Cab Pick Up. They offered me two choices. A remanufactured or a new one. Well I was happy they had even one choice, I got the new one. The price was good. The service was good, and the part worked great after I installed it that morning. Very happy customer

G
Review №38

Nick E was so helpful when our battery died in the parking lot across the street. Drove over once we got a jump and got a new battery that he installed for us and he even tested the alternator as well. Quick and very friendly!

Ch
Review №39

Outstanding service at this location! The manager Tim was extremely helpful. I highly recommend this store!

Ge
Review №40

We bought a new car battery here. The two employees were pleasant, helpful and friendly. We were in and out of there quickly. We will definitely go back!

Ni
Review №41

It was cold, rainy, and I was in no mood to change my headlights, but things have to be done no matter what the weather conditions are. Fortunately, this place was great. They located headlights suitable for my truck quickly and easily, and even included a pair of rubber gloves gratis. Little things like the gloves are great, and its a way to keep me coming back. Made a PITA situation just a little better. Thanks, AutoZone.

Do
Review №42

Exceptional customer service

Al
Review №43

Best customer service, extremely kind and helpful. A staff member helped us clean our battery in the freezing cold.

Ti
Review №44

Rob was very helpful and was quick to offer to replace wipers and light bulb.Also, discount for veterans is much appreciated.

Ge
Review №45

I always look for customer service care, cleaness, organized shelves and products, knowledge of product and incentives. This Autozone gets perfect ratings on all points. The staff goes above and beyond to ensure you get the what you need or will make sure you get it fast if not in inventory. I cant stopped saying enough good things about this location. Reward card holder and Retired Wounded Warrior, I get some good discounts as well.

Ph
Review №46

I had a issue with my battery that I had purchased about a year ago - I called to check on warranty status and to my surprise the battery was still covered. The staff handled my situation with no hesitation - they were even kind enough to remove the old one and install the new one - needless to say I will be back - Great Service

Ma
Review №47

Customer service was horrible. I went there this morning to buy a battery and the guy started bad mouthing the battery I wanted just because it wasnt one of the expensive ones. Then he goes and gets the battery I wanted told me I would get money back when I brought in the old one. I said the car is outside to which he replied I cant change it my back hurts Ill give you the tools to do it. How do you carry the battery from across the store but then say your back hurts and you cant change the battery for me. Its not so much that he wouldnt change it, its his attitude and the way he acted like he didnt want to help.

Ja
Review №48

Received great customer service. The shift manager replaced my battery and she did it quickly and efficiently.

Sh
Review №49

Very helpful very honest. Tested my battery and told me I didnt need a new one. No upsell. Nice military discount.

Sa
Review №50

I had a great experience at Autozone. The guy that helped me was very friendly and willing to help. It was a simple car battery issue, but I walked away impressed with their customer service and would definitely go back!

KI
Review №51

I got what i needed with ease but the store clerks were not overly friendly or happy. I felt like i was burdening them or annoying them by asking for what i needed. I even tried to joke with them but they did not find me amusing at all.

Br
Review №52

What great service, not only did they sell me what I needed one of the guys walked out and showed me what to do to install my new part

Ch
Review №53

Travis was very helpful, he got what I needed.

Se
Review №54

Small wait at the desk since they were a little busy but great service!

Co
Review №55

Great service, clean store! I like to entertain the thought that Im in the zone while present making it that much more exciting. 😏

Am
Review №56

So the guys at this autozone are, simply put, the best. I have an 87 K5 that absolutely hates my guts. I, however, am a very stubborn individual and want no part in owning a new updated vehicle. The guys up at this store have done everything from help me to find simple light bulbs to staying late after close to help me figure out why my truck would start but not run. They are always smiling, extremely knowledgeable, very professional, but still have enough of a sense of humor to help you laugh instead of cry about the super-hopeless hot mess you call your daily driver. I wouldnt dream of going anywhere else for any of my auto parts and accessory needs.

st
Review №57

Always great service. They dont make you feel stupid by trying to sell you blinker fluid either. Good group of assoc.

Ma
Review №58

I was served today by the store manager. Gentleman named Tim, I enjoyed being served by him and even chatting with him for a sec

Br
Review №59

Typical autozone store.

Br
Review №60

Well its close and convenient but a bit pricey. Checkout is sloooooowwww if they are helping someone else with questions and there is no one else at the front of the store but you can hear folks working in the back behind the register area.

ca
Review №61

Good store to get what you need for your Vehicle. Nothing special about it though.

C.
Review №62

Nice helpful people

Jo
Review №63

Bought a new battery and they installed it for me. Great customer service!

He
Review №64

Service was terrible. Ast manager very rude. Threatened to call cops on me for putting old part on countrr

sc
Review №65

Always friendly when I visit. Great customer service

Ch
Review №66

Great sales staff. Always eager to help.

To
Review №67

Friendly & helpful staff. Like this location, better deals...

Vi
Review №68

Friendly service, didnt try to push anything on me, decent prices.

Br
Review №69

The staff was very knowledgeable and more than helpful. If you cant get what you need here, you dont need it.

Jo
Review №70

This autozone gave me a counterfeit $100 bill when I returned a duralast battery that had failed under warranty. I didnt know it was counterfeit when they handed it to me, but I immediately went to the Chase ATM down the street to deposit the money and the ATM would not accept the bill. I was going to Houston to see some family for Christmas the next day and just took it with me to deposit in Houston, which is when I found out that the money was counterfeit. I called the store to tell them what happened and was told that they would give me more money since the counterfeit bill they gave me was seized. When I went into the store, I was given the run around and was told to call a corporate office, which also gave me the run around. I would never do business with autozone again after this experience.

Jo
Review №71

Poor customer service. That is unusual for an AutoZone which typically has great service.

An
Review №72

Super nice people work here

An
Review №73

The best and friendly staff of all auto zone

Le
Review №74

Awful. Went in for a battery change and they wouldn’t do it. Extremely rude and unprofessional.

Er
Review №75

Very helpful employees and very clean store.

Pe
Review №76

Good service

Me
Review №77

Awesome customer service!! Will be back!

Da
Review №78

The Right parts at the Best Price.

Ma
Review №79

Always a pleasure staff always helpful.

Ri
Review №80

Its okay for a big box auto parts store

Je
Review №81

If youre a female, they treat you like youre stupid.

Da
Review №82

Nice place, great customer service!

Ge
Review №83

Nice location

Ke
Review №84

Really help get my daughter back on the road.

Em
Review №85

Great customer service 👍

Ke
Review №86

The clerk was very helpful today

Ch
Review №87

Always friendly and happy to help!

lg
Review №88

Really helpful with my chainsaw

Pr
Review №89

My car battery sounded weak so Auto zone tested it and found it was bad. I still had some free replacement warranty left and they got me a new one and installed it for me. Couldnt ask for better service.

Jo
Review №90

Went in and they fixed my issue free of charge!

We
Review №91

Great guys..helpful

Br
Review №92

Awesome place and great services

Tr
Review №93

In and out quickly.

Se
Review №94

Employees always are attentive

la
Review №95

Always nice and helpful

Fr
Review №96

Very helpful

An
Review №97

It seems more and more when I go buy a part at AutoZone I get home only to discover Ive got the wrong part.

fr
Review №98

These guys at this location mean well and try n help but really have no clue mechanically or tools

La
Review №99

Great customer service!!

An
Review №100

Awesome place!

Information
20 Photos
100 Comments
4.4 Rating
  • Address:8553 Davis Blvd, North Richland Hills, TX 76182, United States
  • Site:https://autozone.com/locations/tx/north-richland-hills/8553-davis-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6269&y_source=1_MjUzMzYzMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 817-770-8600
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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