Huggins Honda
7551 NE Loop 820, North Richland Hills, TX 76180, United States
Huggins Honda
Review №1

I have had my vehicles maintained and taken care of by Huggins Honda for over 10 Years. Their customer service is top notch. Tim Keller is who you should ask for when you ask for a service advisor, great guy with a hustle and a grind. Another amazing employee who has worked for Huggins for a long time and will absolutely blow you away with customer service is Steve Crawford. If you ever have a chance to work with him in any capacity you will understand what I’m talking about. I’m Also grateful for the opportunity I had to ceramic coat one of their cars (1974 Honda Civic) that will on the show room floor soon. Take a swing by to look at such a vintage oem car. Thank you Huggins Honda for taking care of my family over the years making sure all my vehicles are always running and serviced with the best care. You have definitely earned my business and I will be a lifetime client.

Review №2

I would like to thank Richard for his excellent customer service skills. He went above and beyond to go back to the shop after he was off work to locate my garage door opener that was left in the loaner car. He says he will hold at his desk for my pickup in the morning. So not only did he take my call after he was off work; but he went back to work to make sure my opener was located quickly. He is truly dedicated to his customers! Cannot find that anywhere these days. Hes a keeper!!! Thank you, Richard 😁

Review №3

This is my favorite Honda place I have been to. Elisabeth French is my go to service team member. She is the best of the best. Professional, Exceptional service, and a welcoming smile. The sales team here is also extremely helpful and not pushy! I just bought my 3 vehicle from this location and will absolutely keep coming back

Review №4

Huggins Honda is a great dealership. When I first moved to Fort Worth 5 years ago, I bought a used Honda Accord. 3 years ago, I upgraded and leased a new accord. This past June I refinanced the car and the salesman who helped me with my first purchase, Jorge Garcia, now was working in finance and remembered me. I have always had great service and friendly staff to deal with. I recommend them to anyone looking for a Honda.

Review №5

I recently purchased a 2021 Ridgeline Black Edition. I had been looking around at a number of Honda dealers in the DFW area for the last 5 months.....waiting for the right time. Huggins made the buying experience low pressure and provided me with upfront pricing from day one. Some of the other dealers were adding about a 10 percent market adjustment to the price right off the bat. On top of that, they were charging a premium for basic items, wheel locks, front door window tinting, floor mats, etc. Total hogwash in my opinion. Huggins did none of those things, no market adjustment, no overpriced accessories, just a fair price for my Ridgeline.

Review №6

Best car buying experience ever!! We were in and out in less than 2 hours. It went so fast and smoothly and everyone was very nice and helpful! We drove 2 1/2 hours to do business with them and would definitely go back again!

Review №7

I just purchased a 2021 Honda Pilot from Huggins Honda. This is the third Honda I have purchased from Huggins, and have always been very happy with the service and prices. I have been to the other Honda dealerships in the Metroplex, and Huggins has always made me feel the most comfortable with the least amount of pressure to buy a car. I contacted Huggins via the Internet and Candy Grantham helped me through the whole process. She is a Honda expert and I was incredibly happy with the car buying experience Huggins provided. From walking in the door, test driving, and then going through financing options I was out the door driving home in a little over 2 hours. Candy did a great job and I highly recommend choosing Huggins.

Review №8

I moved to North Richland Hills in November. My wife and I own a Pilot and an Accord. Great cars. I was very fortunate to get Luis Ortiz as our service advisor. He is an outstanding service advisor and goes above and beyond. I gave him and Huggins 5 stars as that is the highest you can go. You can trust them to do the job correctly and timely, while giving honest advise. Cant ask for more.

Review №9

They only get 5 stars from me for the great service Elizabeth French does while I was there. She has a great attitude, always with a smile and very professional. If she could be my primary advisor, I’d go to Huggins for everything car related. She kept me informed with the worked being done and other work that needed to be done after vehicle inspection, great communicator! That constant line of communication is very important. Love her professionalism! You can tell she likes what she does and isn’t there because it’s just a job.

Review №10

I am very HUGE on professionalism and compassion when dealing with individuals. From the moment I called to the time of actually purchasing my vehicle, I was blown away. I had just let a few lots and was not in the greatest place due to some minor errors with the exchange of one of those past salesman. But my day was blessed beyond measure with this team. Shout out AJ and his teammates. They were phenomenal!

Review №11

Working with Huggins Honda was a very pleasant experience. There wasnt any high pressure sales tactics. Cameron was very pleasant and patient salesman and listened and answered your questions and went out of his way to assist you. The finance department was short and sweet and provided a very reasonable low interest rate. When it came time to pick up my new car another employee Juan followed me to the car rental to turn in the vehicle and picked me up and returned back to the dealership. On the way he explain some of the features and how to use them and how to use them to your advantage. I was very impressed with the excellent customer service and the integrity of the employees of Huggins Honda. Yes Im a very satisfied customer and will return to purchase my next Honda Thank you Huggins Honda

Review №12

Best car buying experience I’ve had thus far.. current situation leave a lot of dealership with low inventory so I put a deposit on a vehicle with my salesperson at Huggins and she delivered! The car arrived earlier than expected and was ready for us to drive off. Finance department was great and we were in and out in less than an hour.. great overall experience. Thank you thank you

Review №13

Our experience at Huggins Honda was great! The employees were courteous and helpful. They made the car buying process as quick and easy as possible.

Review №14

Hes very friendly and takes care of their employees and their customers and always there to help!!!Awesome customer service!!!!Elizabeth is the most knowledgeable courteous and takes care of her customers, And a great asset to the company!!Thank you, Well keep coming back!

Review №15

With a blown head gasket on a car we still owed $4500, we called your dealership and explained our situation. Emmanuel, our outstanding salesman, discussed our needs and numbers to determine our options. We test drove 3 different vehicles and chose our new Chevrolet Equinox. With assistance from your finance dept, we got our car with the lowest interest rate, 75,000 mile warranty, GAP insurance and a workable payment. I will never try another dealership again. You have a customer for life. If anyone else doesnt know, Huggins Honda is the best customer oriented dealership which goes above and beyond to help you.

Review №16

Today, I received great work at my 5,000 mile check. Each of the team members at Huggins Honda went above and beyond to make me feel welcome. It’s my first experience owning a Honda, and I am a very happy customer. I highly recommend Huggins Honda to all. ❤️

Review №17

My service experience was great. I passed on recommended services for a bit and was able to speak to an advisor to make sure I was remembering all that needed to be done. Well Josh helped me and more. I like to know what a service consists of and he happily explained what the services included. He also used terms I could understand which was helpful as well. Overall excellent experience!

Review №18

Went in for my usual servicing (oil change, inspection and car wash) which was included under my maintenance package which I bought when I bought the vehicle from this dealership. Took a appointment, went in on time, waited tor 1.5 hrs, only to find that the job was not done !! They did not do my carwash and left the service mats inside (both passenger, driver side) but included that they did in under my receipt.When I noticed that my car was never washed and called in the next day they said its on paper that they did it so its done !! They didnt hear or were ready to make things right !! Totally disappointed

Review №19


Review №20

Every staff member I talked to was attentive, efficient, and knew what they were doing! Elizabeth French (my service advisor) was especially fabulous. I had a wonderful, fast, and quality experience. Big thanks to everyone!!

Review №21

Got my car yesterday with Joe in Pre-Owned and George in Finance and I couldn’t have asked for a better experience. It was my first time going through the process by myself and they were both easy to work with, quick, and -most importantly- NOT PUSHY. Will always recommend Huggins from now on. Thank y’all so much for the help! I love my car.

Review №22

Tommy was quick to welcome me on the drive. He was wonderful and patient as we looked up aftermarket extended warranty information. He discussed the issue thoroughly with me and was able to get me taken care of in an hour. So much faster than expected. All of your staff was friendly and I truly felt welcomed and appreciated. Thank you so much for making a MONDAY morning bad situation into a blessing and good experience! 😁

Review №23

Edit-just noticed another service I asked for wasn’t completed. Very frustrated.I do not write poor reviews but I am Honestly very frustrated with my experience. I brought the car in on Thursday to get an oil change, inspection and any other possible service it would need. After sitting for an hour they tell me it needs two tires and to replace a boot. That’s fine. They said the part would be in on Tuesday. That’s fine too. I call all day Monday trying to contact anyone to find out an estimate on what time the car will be ready on Tuesday so I can schedule my day accordingly. This is a very busy week for me. I leave a message. I continue to call and cannot get anyone on the phone. I call all morning Tuesday and finally at 7pm after being very persistent get someone(not my original technician). He tells me they ordered the wrong part and the car will not be ready until Thursday. Now my Tuesday is wasted. I need the car back by Thursday at 2pm because it is my work car and I have to pick my boss up from the airport at 3:30. They promise everything else is done and they will have it to me by noon. I’m frustrated because I’ve blocked off Tuesday to pick up the car and get it detailed but as long as I have it on Thursday I’ll be fine.Well I get here on Thursday and they didn’t do the inspection. So instead of being productive getting work done I am again sitting here waiting on something I was told was already completed. If I would have known I would have came later. I asked multiple times if the oil change and inspection were done and were told yes they were just waiting on the part.They have seriously dropped the ball this time around. Ordering the wrong part. Lack of communication. Not being diligent and checking their own work.I have always used Huggins but will drive further to avoid this dealership in the future.

Review №24

The fiancé and I went to Huggins Honda today. Went to see if they had small SUV’s and sure enough Hailey Owens was able to find us the right color and size. HRV. Black on black. We were in and out quickly compared to other experiences elsewhere and this was a No pressure environment from Hailey to even the finance dept. We loved our experience and will hope to purchase here again when the time comes.

Review №25

Great service, very polite and took very good care of us. Our service representative was Nathaniel Franklin and he met and exceed your expectations.Trevor

Review №26

I would highly recommend Huggins Honda if you are looking for a new or used car. I have purchased my last 3 vehicles there due to their outstanding service. I had a service scheduled on 8/17/21 and was told when booking to plan on being there all day due to my cars needs. When I arrived the young man who greeted me was very kind and helpful. My service advisor Tim Keller, took care of my vehicle and explained issues. He is amazing. I was there only a short while before it was completed. I was amazed at how friendly the staff is at the bisto and how great their food and coffee is. Thank you so much Huggins Honda and staff for a job well done. You guys are the best at what you do.

Review №27

I just leased a 2021 Accord EX-L. If anyone has been looking for a car this year you can understand how difficult it is. I worked with Stephen Bennett and he was amazing. My lease was getting ready to expire and he went above and beyond to get me what I needed. I told him what I wanted and he found it. I got the car I wanted and he got me a price that was under my budget. When this lease is up, I will definitely be back!

Review №28

Today was my first time to visit this location but I would recommend just because Liz is here

Review №29

Called Huggins Honda to trade out of an existing lease and into another one. This was by far one of the easiest and fastest car deals I have ever experienced. I will continue to do business with Huggins Honda based on their professionalism and making this a great experience.

Review №30

Mike Lee was incredible helping us find the perfect Odyssey! Abraham was magic with the electronic docs board. It has been a great experience. Ill recommend Huggins Honda to others.

Review №31

My car buying experience was easier than its ever been. Candy and Yvette are absolutely amazing! I will definitely refer others.

Review №32

This is the place you want to buy your car. Great inventory and better yet the sales staff is NOT pushy. I hate car shopping but Dianna made the experience excellent. She knew the product and did not hover or pressure us. Bought a car there and would buy a car there again.

Review №33

After dealing with another Honda dealership practically refusing to fix my 2020 Honda Passport radio (that was under a warranty extension), it was really refreshing to have my car fixed-no questions asked in just one day! I will be using you guys from now on. I couldnt be happier! Also best customer service and the service advisors explained everything very clearly!

Review №34

Tim, is a great service rep to help schedule your appointment if you are having trouble with the appointment scheduler on the internet; he explains everything and even gives you head-up on things to fix or lookout for on the next service appointment. Huggins gets you in and the mechanics are also great at the repairs

Review №35

This place has excellent customer service and Jim Totten helped us pick the best car for me. I highly recommend him. He took great care of us.

Review №36

Great experience! Andy in Sales greeted us immediately and assisted us with finding the right vehicle for our family. Weston in Finance worked diligently to get us the best deal. Smooth transition from sales to finance to taking vehicle home. Very pleased with entire experience!!

Review №37

Always a wonderful experience. These folks know what they’re doing, do it well and have never tried to pressure me into something that’s not needed. No wonder they are the biggest and certainly the best. Worth ever penny I ever paid them for both sales and service.

Review №38

Huggins Honda is the BEST! I bought my car here in 2018 (the salesman was super helpful in getting me the best deal) and I only do my maintenance with the dealership. The customer service is phenomenal, the waiting area is always clean and I never leave unsatisfied. There’s complaints of long waiting time but - it’s a dealership, don’t go when you have things to do. Simple.

Review №39

My visit to Huggins Honda (unscheduled maintenance) was, as usual, a great one. Service Advisor Tommy got my vehicle in (they were super busy) and took the time to explain everything that was being done while keeping me updated on the completion time. I fully trust this Dealership with my vehicle needs (not my first purchase there) and highly recommend them to all of my friends and family members. Thanks Tommy for taking care of us!

Review №40

Good service, quick and detailed, not pushy to buy recommended service. Richard at huggins is a jem of a person.

Review №41

The folks at Huggins were friendly, helpful and low pressure. We liked how we were treated here and bought a Honda here. I would go back! We walked off another dealership where the finance manager had said they arent competing with other dealerships and sales person dared us find better prices elsewhere, we obliged. The prices at Huggins are great!

Review №42

Thank you Honda Huggins for my wonderful purchase. Trevonta made the process quick and easy. He was very knowledgeable with the car and made sure we were taken care of. He found a car that checked off everything on my list. Thank you!!

Review №43

Tried to get them to see what was wrong with the new (2021) car I bought just 3 weeks ago. Refused to even diagnose it unless I left it for 2-3 days. Would not schedule a diagnosis (repair wasnt even mentioned at this point!) unless the car was sitting there. For days. Whats the point of that? To dissuade me from bothering them. Is this a Honda problem, or just Honda service in DFW? Ill remember Huggins service (and mention them by name) next time someone asks me how I like my new car.

Review №44

Excellent and timely service to keep my 2006 Civic going strong! Much appreciate those who touched my car. Thank you!

Review №45

Great service all the time. Super nice and honest staff. We’ve bought three cars from them and no problems.

Review №46

Have bought our last 4 cars from Huggins in North Richland Hills. It is always painless and a great experience. We always work with Justin in used cars if we are buying used or new just because we absolutely love working with him and we know we are being taken care of. He truly makes the process easy

Review №47

This team is punctual. They do not over promise but rather do a great job managing to the time and cost estimates communicated. Eric Jakoby was my advisor and he particularly did a great job being thorough and communicative, even working through his scheduled lunch to make sure I was taken care of.I will absolutely be back.

Review №48

Expect to wait. Occasionally you get out within a reasonable time but mostly expect to wait awhile. Customer service is good everytime I go but you usually get notice of more maintenance or repairs you need...this can be good when you want to maintain good car health but frustrating when you only want an oil change. You can decline extra services but sometimes you feel like you dont know if you should get it to be safe and most car service/repair is foreign to me and they really cant tell you if you should or shouldnt get certain services at that time. I will give a 5 because they get the job done just be sure to communicate and ask questions.

Review №49

The entire process was seamless from making the appointment at a convenient time for me, to working with my advisor Tommy Crean. He was excellent to work with. Job completed exactly as explained and within the time we were told. Thank you Tommy for your great service!Craig and Tami Watson

Review №50

Nume is great sales representative at Huggins Honda. Our family has been doing business with her for almost 20 years now and I can say she provides the best service and care for her customers.

Review №51

I have just moved to the Hurst area and was anxious about going to a new dealer for my Honda needs. I couldn’t have been more pleased, and my service representative Richard was great! I’ll definitely be going back to them at Huggins Honda!

Review №52

Great buying experience. Totally met my expectations again! Bought my first car from Huggins about 5 years ago and just bought my next Honda. Great organization and staff!

Review №53

Aaron Olivas from Huggins Honda was extremely helpful during the process of purchasing the 2022 Honda Civic Sport for my new car. I traded in my 2014 Honda CRZ. Aaron went above and beyond and even went out of his way to drive to a different dealership to pick up parts that I purchased to add on to the car so that I could pick it up earlier than expected. He was super friendly and easy to talk to. Ive got no complaints whatsoever. Thank you guys for helping me make this happen. Im a first time new car buyer and Im super impressed with my experience at Huggins Honda, I felt truly at home. Shout out to Aaron Olivas for the best car dealership experience Ive had so far. Ill surely be coming back to Honda in the future and I definitely recommend visiting Huggins Honda to anybody whos searching to get into a new car.Thanks for everything. You guys are awesome!

Review №54

Omar and Yvette were such easy people to work with. They got me the best deal and the truck I needed the process was all very very easy I would highly recommend it to anybody looking to buy a vehicle!

Review №55

Gustavo is simply amazing, easy to work with and a genuine person you can trust. This was my third vehicle purchase with him. Ask for Gustavo he will do all he can to get you in the vehicle YOU want. Love this place!

Review №56

If you are in the market for a new or used car, whether it’s a Honda or anything on wheels, then you need to go see Juan Rodriguez! He was an excellent and professional salesman, and extremely informative and helpful in our new car purchase! Thank you Juan for the amazing experience!

Review №57

I love bringing my vehicle to Huggins not only for convenience but they always provide exceptional customer service. Great communication and never tries to upsell me on services I don’t need. I love that they don’t try scam me into services just to make an extra buck!

Review №58

Fantastic experience with Hailey, we arrived at 10:30 and were out of there by around 12:30. The financing team helped me with some heavy negative equity from a previous loan and dramatically improved my interest rate. 10/10 would recommend.

Review №59

Complete process from initial contact to picking up the car at the end was very friendly, efficient and, frankly, enjoyable! It hasnt always been with Huggins(long story) but it was this time. Thank you 😊

Review №60

Huggins Honda and Michael Lee and all the other staff members that work there are the BOMB!! Greatest buying experience everytime. We have bought four new vehicles at Huggins through Michael Lee in the last six months because it is so easy here and they make you feel more like family than a customer always!! THANK YOU!!

Review №61

This review is on “Candy Grantham” not on Huggins Honda. I Called in for a Honda Odyssey Touring, after my second call she didn’t want to give me prices or info on lease payments : she replied “sir as I told you yesterday! As I already told you, “If you don’t come in I can’t tell you prices or lease payments” I need to check first your credit score! “ ….well guess what, I just got a quote from Honda Richardson and I am buying from them, today!Bye bye

Review №62

I would never do any dealings with this dealership as long as Stephen Bennett is employed by them. If negative stars were available Stephen would be far into the negative. His hand written card labels him as a floor manager. This just goes to show his professionalism or lack there of. According to him they sale 15 to 20 cars a day so he doesnt have to justify trade in values or sales values based on anything the consumer has (KBB, other dealers offers, truecar, etc) He was condescending, rude and not able to justify any of his values with anything other than his word. Every response he had to our questions was a smart alike response. This was after being at the dealership for over an hour and a half negotiating before he came out of the back. Our sales consultant Joaquin (5 Stars) was as polite and professional as they come. I will be taking my business back to Park Place Lexus of Grapevine again. We were treated with respect, value and dignity there by everyone. Dont waste your time with Huggins Honda as longs as Stephen Bennett is employed in any capacity there. We purchased a car from Huggins many years ago yet they are not the same in the way they deal with customers as they were then. Go to Lexus, all cars are expensive now a days. You will get a better deal there while being treated with respect and not be belittled by a failed career low level manager Stephen Bennett. By looking at his laughing stock card you will see the quality and tier of the people who they have promoted.

Review №63

Great customer service. No pressure purchase and the easiest quickest finance process I have ever dealt with. And the sandwich shop inside is a plus. Great club croissant. 😃

Review №64

Outstanding selection and great customer service have brought my family back to Huggins for 2 vehicles this summer. The experience with Oliver for these purchases was unparalleled. Amazing service, great pricing, and I we were in and out of financing before could finish a game on my phone !

Review №65

Luis greeted me and very professional. He made sure that I was taken care of. James was very helpful and when my car was serviced he was very professional and made sure he explain in detail the work that was preformed. Enjoyed getting my car serviced.

Review №66

Nathaniel was great to work with and communicated well throughout the process. Great job all around!

Review №67

I felt a slight wobble in my steering while braking and took my Ridgeline into Huggins Honda for a check up. My service manager Luis O. told me my rotors and just began to warp and my pads were right on the edge of needing to be replaced. Nothing serious. He did not attempt to pressure me into maintenance but just gave me the facts. He didnt embellish the the situation. I appreciated his friendly, professional, and informative demeanor. I went ahead with the repair that I could have held out on for a bit longer. I guess my point sometimes a kind person that is honest is just enough! Kudos to Luis!

Review №68

Huggins Honda used to be my favorite place to buy a car. My family has purchased/leased 8 cars from them in recent years. Now you cant get anyone to reply to calls texts nor emails. I am left wondering if they still sell cars? Owner of a brand new Nissan Rogue SUV AWD.

Review №69

Mike Lee and his team are amazing! Best experience in a tough market! Thank you!

Review №70

We purchased our two vehicles from Huggins. We always take our vehicles to Huggins for service. We appreciate their expert service. It is the best dealership in DFW!

Review №71

Cameron the car salesman was a great help! He made the car buying process easy and stress free. No pressure or anything! Definitely request him when you go buy.Stephen the manager solidified the entire deal and process. We definitely would recommend this team!

Review №72

Was able to get my car serviced in less than 24 hours after calling. My vehicle was due for a 100,000 mile service. They called to notify me of some safety concerns and were able to complete those additional repairs before 4 pm. The vehicle was cleaned after services were rendered. Everyone was extremely welcoming. They even gave me a veteran’s discount! Strongly recommend this Honda dealer.

Review №73

Luis Rojo, the service advisor that assisted me today was excellent! He was polite, knowledgeable and most of all provided exceptional customer service! Will definitely be returning to resolve the service issues he identified! Thanks again Luis!

Review №74

I love coming here to get my car serviced! Everyone is always so nice and takes really good care of my car (:

Review №75

Mike and Abraham made the 3 1/2 drive from OKC worthwhile. They made the process quick and easy.

Review №76

Forget what you know about car dealerships and GO HERE. The professionalism, friendliness and attentiveness at Huggins are unmatched. From the moment you interact with the, online until you drive away in your new vehicle, you will be happy and assured that they want to help you find the right car at the right price. I could not be happier with my entire experience here. My sales associate, Candy, was seriously top-notch. She went above and beyond to get me a great deal, listened to my needs and wants, and was professional and friendly the entire time. She even took extra time to show me the features of the car after I purchased it. I never felt pressured or like I was just a number. Huggins represents the best in customer service. I will be back!

Review №77

Scheduled an oil change for “lunchtime”. I was warned up front that they were running a bit behind schedule, so I knew that going in.Ordered lunch at the cafe where the food was fresh and fast. Utilized the comfy waiting area with convenient usb charging port - and my service advisor (Tommy) kept me updated and got me out in the time had promised. All went great - thank you!

Review №78

Hailey was so nice and she got me my first car! Great customer service.

Review №79

I scheduled an appointment to test drive and buy a used car, called a few hours beforehand to confirm that the car was still available to test drive and they assured me it was, but when I showed up that evening the salesman (Omar) told me the car was still being serviced and wouldn’t be ready for a week – he said that he had forgotten to check to make sure it was available and then tried to sell me a worse car at the same price.Not sure if this was some sort of sales tactic or if Omar just didn’t care, either way I’m staying away from Huggins in the future and would recommend that you do as well.I get that the used car market is very competitive right now and Huggins doesn’t really need my business since there are so many other buyers. I don’t get why they told me that the car was available to test drive and purchase when it really wasn’t. I went to a different dealership, John Eagle Honda, the next day to look at a different car and the difference between them and Huggins was night and day – the sales rep at John Eagle actually had the car ready to test drive and buy and I had a great experience there overall. There’s no reason to go to Huggins when John Eagle provides much better service.

Review №80

Very friendly, helpful service when I came to Huggins to talk about trading in my vehicle and purchasing a new one. Special thanks to Emanuel for keeping me up to date on the status of my new car as it was in transit to the dealership for pick up.

Review №81

Went in today to get a key for our new Fit, and they took a look at our Passport too. We were out in less than 2 hours, they even washed our cars for us! Mitchell was great with ordering the key and keeping us up to date. Josh took my concern about the Passport seriously and just went above and beyond to make sure we were taken care of. Just a truly fantastic service department, parts department, and even the cashiers were just amazing. I will absolutely come here again!

Review №82

Huggins Honda I highly recommend this place! Michael Trevino Sales Consultant was amazing always ready to help answering all your Questions.Michael, went above and beyond to make this deal happen well.

Review №83

We bought a new car from AJ yesterday at Huggins. He was great to work with. The process was very smooth. This is my 5th car from Huggins and Ive had both new and used vehicles. Its a great place to buy a car.

Review №84

Javier is a great service representative and, as always, everything went very well with my scheduled maintenance and full alignment! Their service and quality are both high-priority reasons I bought a Honda!

Review №85

Just wanna say that nate did a good job on making me feel comfy and giving me enough information about my car!! Everything I need to know nate was there to answer anything I needed. Just wanna say thank you I will b back soon ty

Review №86

My normal rep was no longer there but I was very impressed with my new service rep! She was quick and informative. I will continue to drive past 2 other Honda dealerships to get serviced with your team. Thank you.

Review №87

James Gray helped us out today and was very nice and answered all questioned. Really love every time we go to the Huggins Honda in in North Richland Hills and the people we talk to/work with there. Really appreciate all of James’ help and the people who worked on my car. They always do a great job.

Review №88

The lady who took care of me was very nice and professional. She made small talk with me that I truly enjoyed. Its what elevates the patient experience.

Review №89

My experience with the Team at Huggins Honda was met with both professionalism and courtesy. From the moment Service began on our vehicle we were treated like family and service was not only completed in a timely manner but with care and precision. I would highly recommend the Huggins Team for all my Honda Service needs.

Review №90

Lance Clay always goes above and beyond! I’ve been with Huggins for over 5 years and always feel like I’m royalty. His customer service is impeccable, and I hope he knows how truly my family and I appreciate him! He’s efficient and truly cares. We all have super busy lives and depend on our cars and Lance gets it! If I could give him a million stars, I absolutely would! Thanks so much always, Lance!!!

Review №91

Was treated very well the staff is very respectful and really help you no matter servicing buying new or used financial the whole family at Huggins Honda is just that family.

Review №92

Enjoyed working with Trevonta Giddens after my sales agent Stephen did not show at 10 I was referred to a nice young gentlemen Trevonta Giddens he was great I’m glad the other agent did not show what a pleasure working with him. He was polite kind and reassuring and got me a brand new ride. This young man was amazing he deserves a promotion.

Review №93

I just purchased a 2021 Accord from Huggins and was pleased with the professionalism and patience offered to me by the Huggins staff, especially my sales person, Michael Trevino. I’ve dealt with 2 other DFW-area Honda dealerships over the past 20 years but found Huggins to be the best!

Review №94

I had a great experience at Honda Huggins, we were assisted by Jay ! The whole purchase went very smooth.

Review №95

Huggins Honda made the whole process of repairing my car easy and the services advisor explained what was done! Love it!

Review №96

Sales and finance listened and were not pushy… quite refreshing!

Review №97

Excellent experience with no surprises. Service rep Mitchell Lo was attentive and always upfront with what was going on with my car. Never felt forgotten

Review №98

Michael Harvey was great. I felt taken care of, and he was very kind and knowledgeable. Also, he was smart to say that it would take 1.5 hours for my service when it actually was a lot quicker. He set a low expectation so then I was happy to be done early. The amenities available while I waited were also nice. Good quality food that was convenient. I will definitely bring my car back. Thank you.

Review №99

I went in due to my 2008 Civic’s key plastic degrading over time. Michael from Service and parts coordinated really well to reserve a key replacement for me and program it in a timely fashion. Then when I went to check out Michael found a coupon to lower the cost. It felt like I was being treated like a valuable customer and it is why it’s worth traveling to this dealership instead of the new one closer to my house.

Review №100

Great pressure-free sales experience. Financing was a breeze. Every other car buying experience at a dealership was the opposite for me. Ask for Trevonta.

100 Photos
4.4 Rating
  • Address:7551 NE Loop 820, North Richland Hills, TX 76180, United States
  • Site:
  • Phone:+1 855-902-9103
  • Auto parts store
  • Honda dealer
  • Auto repair shop
  • Car dealer
  • Car detailing service
  • Car finance and loan company
  • Car service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–8PM
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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