May and Will are the best. I made an appointment to change my back brakes, they kept me updated through the process. May is wonderful to talk with, she’s funny and pretty real.Will did great job, my brakes aren’t screaming down 22 anymore. I would go back again, they have always provided excellent service for my past cars. I recommend coming here for any car problems.
The customer service here was remarkable! May was so nice and took the time to check all my tires although it was late and she made sure I understood how to take care of my tires. I highly recommend coming here you will be taken care off !!
Great Service! I went to this tire shop about two weeks because my tire pressure was low. I received quick service despite them being short staffed. Thank you to everyone for your service it was much appreciated.
People r so nice very thankful very I’mpressive gud service nice people best place to come they always welcome u as afamily
Good quick efficient service! May and Will made my day much better after going to different Tire Shops in the area. Definitely will do business again in the future.
Friendly staff that are sensitive to customer needs. Reasonable prices and quality job done. High recommend.
Great guys who work here. Super knowledgeable and did the job for me at a 1/3 of the price that the other local shop quoted me. Would recommend to anyone.
A huge thank you to May. Not only is her customer service great… she also knows her stuff. She explained why certain things was happening to my car and suggested ways to fix them without braking the bank. I’ve never had fun while waiting for my car to be serviced until today. She is pure sunshine. Grateful to have my car serviced there. Highly recommend.
The Young Man Al An absolute professional !!!! He did not hesitate one second to greet me with a smile ...and ask how can I help you? Although it was nothing more than Air and pressure!!! It is truly refreshing, with the state of society...something as simple this ....could make a difference in your day !!!
May and Wilmer are hands down the best. After visiting several different stores and being given the run around, both May and Wilmer were able to pinpoint the work that needed to be done without charging me for unnecessary work!
About a month ago I woke up to a flat tire. It was a Sunday and a holiday (Fathers Day). I had plans to celebrate with family. I went to a tire place that was booked up for the day and the manager said he couldnt get to me until tomorrow. I then went to STS Tire in North Plainfield. There I was greeted by Clarence who was also busy but told me dont worry, I got you. Clarence was kind, helpful and treated me like a priority. He not only fixed my tire quickly but he also changed a tail light. I felt valued as a customer. I cant thank him enough for getting me on my way safely !!
Will and Juan was very pleasant to work with. They were very professional n customer friendly. I would strongly recommend their business. Great job and appreciate you not causing me more stres. Andre
Had a tire leak. Took me in right away, pulled out a brass shaft the size of a large thick bolt. Fixed the tire and charged me nothing! What great people! Definitely going to pay it forward.And today my daughter had a tire leak. Once again, William took us right away, fixed it quickly, and didn’t charge us. This is my place!
I’ve been using this STS tire location for years and have never been disappointed! Very helpful, quick service and informative customer service, and always a pleasure to work with! Thanks so much guys!
They offer great, quick, and efficient services. Will definitely be back for more business
The staff in the tire section were awesome, customer friendly. Very informative. Thank for the wonderful service you provided to me.
Good and quick service, brought them my wheel to have the tire checked out for a nail, and I was out within the hour
One of the best services around town always accommodating to try to get you in and out! Love it here!
Very friendly and informative. Will show you what work needs to done. Quick tire repair. Been here many times.
Excellent service! They were quick to respond and were very friendly.
I had a screw in my tire and it needed to be fixed. Went to see these guys and they plugged it right away! Free of charge! I need new tires and will go there for sure! Really nice guys!
The Customer Service is unparalleled!May and Will are excellent and professional.
Life savers!! Helped me a lot even though they were close to closing & there pricing is reasonable! Love it here
Great Service. Will did a great job with communicating with me and keeping me up to date with everything.
Customer service is always a premium here. Great place to have your car serviced.
Great service. In and out. Great prices.
Friendly service manager helped me with my tires, alignment for my truck.
They where fast and efficient..It was a great experience.. I would recommend anyone to go there...
Came in to have a nail removed from my rear tire. The staff took care of me quickly and I was on my way out in about 20 minutes! Great service!
Had a great experience with the staff at STS the warm and friendly and took care of my tires issues in a rapid and professional manner I will instruct the whole to go there for dirtier services
Excellent! Highly recommend. Staff were friendly, efficient, timely, and offered to help with any future problem. Special thanks to Clarence. Don’t hesitate for any auto needs.
I got a flat tire on rt 22 and I managed to get the car to Mavis tire and I went inside expecting the worst but their was a guy named wil at the front desks he Took a look at my tire and got me back on the road in a short time with confidence thanks wil.
Great customer service, easy in and out…best tire experience in a while.
So Covid happened and for the last 2yrs I’ve had my man do my oil changes but today I couldn’t wait cuz I been passed the mileages….oops. Originally I called the one close to my job in Piscataway, due to the hurricane recently they still were in a “clean up process” in which I do believe cuz the parking lot still looks crazy with mudd around it but all others were open and operating so I didn’t get that but hey…I guess. Ive been going to STS along with my mother for probably over 4yrs. Customer service guy there puts my information in to go to the next one of my choice and I chose the one round my way in N.Plainfield were I used to go before. Went for an oil change; something simple and quick…so I thought…but what I ended up appreciating was a new employer there I met named Patrick(think that’s how you spell his name. Lol)He was so honest about the real time it was gonna take to get to it, what was going on, patience to deal with my questions, and kept it simple. Left and came back later when it was done. No issues at all. I like that type of treatment because it’s just being honest. I used to hate when I was lied to before like “it’ll be ready in a half hour”, and they would be done till like 2hrs later. So long as they keep it simple and realistic with me, ima keep coming back. Thanks guys.
Just had a fantastic experience at STS TIRE SERVICE. Fast tire repair, really nice people. 5 star all the way!
I showed up without an appointment and they took me right away. I had a nail in my tire that caused a leak and the guy told us we could stay in the car while they work on it. They got it done within 5 minutes. Thats some awesome service right there - thanks STS!
Clarence did an amazing job! Thank you for your help! May also is really an angel and helped me get my tire fixed in a serious time in need. The North Plainfield staff is great!
Everyone is so professional. There service is always efficient and trustworthy. Love it here!
Friendly service and fast service. Will sure recommend this to anyone else with a tire problem.
Best store around everyone come here Clarence/will and his team are the best
May was so charming and very knowledgeable!!!!! She took the time to answer all my questions and get me best price!!!! highly recommend!!!!!!
Alberto was very helpful and great customer service. I will always bring my car to STS whenever I have troubles or need an oil change…
Had a flat tire and Patrick at STS (Mavis) was super kind and expedient as he got my car back in shape and safely on the road again. Thank you!
Patrick saw that I needed my brake light installed and he patiently put my light in even thought he was done with work. What a blessing . I always have a good experience when in come here.
Ive been going to STS for a few years now and they are always quick, courteous and very honest. I wouldnt go anywhere else!
I pulled up with a flat tire & they immediately got to work. If your in the area and need anything done make sure you visit them. This is actually my 2nd visit with them.
Clarence and will are a great team I will continue to give my service to them
May and Will was awesome great customer service
May is very helpful and my experience was very smooth
Will and Patrick were great, will definitely come back
The guys were very helpful
Everyone speaks of Clarence, but I can truly say this man is a true professional and leader. He is great at what he does and his character speaks volumes without words. This STS is beyond amazing. With workers like Clarence, I have the ultimate trust in this establishment and can vouch for their service. EXCELLENT JOB!
Great service and and attention to the customer. Highly recommend.
5 stars for great customer service. These guys are my go to tire repair shop. I’ve had tires mounted as well as repaired here and both times I was happy with the service. The mounted tires were well balanced and never leaked and the tire plug was done as a courtesy which I was very surprised by. If your worried about getting ripped off take your car here.
Clarence is wonderful!!!! He is a helpful employee, I had a great experience... Thanks so much
Went to have my brakes done at STS and Alberto was very helpful. Thanks!
The guy here are awesome, always willing to help and make sure you leave satisfied!!!
Very fast and professional service. I had a flat tire and they helped me get back on the road in no time. I was highly pleased with the service.
Very courteous and honest people willing to do the job without the extra. DEFINITELY RECOMMEND THIS PLACE.
Excellent Service and very fast too!They were able to fix my tire and inspect anything else that needed my attention. They were knowledgeable, honest, and patient with me.
My service rep was excellent in his customer care. Clarence was a refreshing change from alot of reps out there.
Clarence is was extremely helpful, knowledgeable and Courteous. Helped me in an emergency situation when 5 other places wouldn’t! This STS is top notch and I have no doubt it’s because of Clarence’s leadership and customer service.
This was my first visit and I know that when I need tires again, I will be returning. From the moment I walked through the door, I was greeted warmly, and every interaction in between was courteous and professional.
Fixed my tire quick and effectively!!
Guys did a great job
Excellent customer service. 10/10
Came in for a tire repair they took care of in less then 5 minutes . Thanks patrick
Clarence and team did a very professional job. Test drive my car to pinpoint problems to accurately correct and repair. 👍🏽
Fantastic customer service. Would absolutely recommend
Great staff, quick service.
Great fast friendly service
Excellent service and knowledgeable advisors!!!
SERVICE WAS GREAT! HIGHLY RECOMMEND!
Excellent customer service from the guys in the garage I had a flat and they fixed it with no problem and within minutes
Its the second time I go to STS tire for an oil change. They are professional and prompt. From the first time I went they werent push nor demanding. The oil change took less than an hour! This past weekend I went and was unable to wait, the gentlemen at the counter was honest and told me they only had two mechanics on site. I was asked if i could come back in 2 hours, when I returned my car was taken in immediately. I appreciate the honesty and prompt service. I will continue to take my car there for my oil change.
Friendly staff. Always good job with service done here!
Clarence is a true gentleman and a scholar we are out working trying to restore family’s heat during this winter when we ran over a screw found the nearest place which happened to be right across the street. Mr. Clarence came out and swiftly fixed our flat added air into the tires within minutes please use Clarence for all your automotive needs.
Best team ever
I must say I used to be apprehensive about STS/Mavis but Jessica changed all of that today. I had the best experience in a tire shop.Jessica and her crew were magnificent knowledgeable and kind. Yes I will be coming back.Thank you Jessica.
Cant go wrong with Mavis/STS. Especially this branch. Shelley was awesome. My tire had a nail and instead of forcing/recommending me to buy a tire she was able to get it patched and save me money. Also included a free inspection and pointed out a few things without pushing me to do it now.Will definitely return, give Shelley a raise so she stays for a long time because shell be giving STS a lot of business
Great honest people, Shawn was very helpful
I went here one morning after I had a tire pierced by a nail. The staff was very helpful and were quick to get it fixed! Thanks so so much!
Clarence in North Plainfield found a screw in my tire and plugged it in a very short time amd charged me nothing. Very friendly service. Wait time was shorter than I expected. Thank you Clarence and STS/North Plainfield!
In and out great deal
Plugged my tire right away and didnt charge me . Told me I should still be under warranty and at my dealership and didnt want to sell me a tire when I should still be covered. Great service!
Excellent service & assistance!
Fast service!
STS TIRE and Auto Service in North Plainfield NJ stepped up to the plate and hit it out of the park. I was greeted with their exceptional customer service as I walked in. They handled my situation like pros. I needed new tires on the car and within minutes they took down the tire size, recommended different types of tires and gave me their prices. Afterwards my car was up on the lift and within minutes my tires were replaced and balanced. I highly recommend them for your next service.
Great customer service with highly skilled gents. Marvin is the guy to go for patch or plug your tires.
I was in there today, Clarence took care of me and was professional and nice. Took care of my tire problem in a matter of minutes and got me on my way. Thank you, I will be returning!
Excellent work and very professional staff. They go above and beyond.
Clarence hes the one giving me a very good service yes 100% recommend
Great Customer Service with Clarence
I have nothing but praise for this location. From the customer service to the exceptional work and excellent communication. Ill make sure I bring my business back to this location for sure! Thanks to Mr. Antwan and crew for a job well done!
I had a great experience at this location with Jessica. I had a stressful day from a lovely flat tire and she reassured me it was a quick fix. I will always be coming here, great customer service !
Did very good job
Did great with the tire, not so good on the trunk lift gate price. Better deal next door.