My salesperson Craig at the N Olmsted store was highly knowledgeable and professional. My sleep has improved tremendously. I love the Sterns and Foster mattress it’s worth every penny! Delivered within one day of my purchase. Go see Craig he’s the best. My delivery team was James and he couldn’t have been more helpful even offered to vacuum but there was no mess just a pleasant helpful person. Thank you
My wife and I bought our first mattress from Craig at Sleep Outfitters. Craig made the whole experience painless and stress free from the get go. Craig went above and beyond for my wife and I. Sleep Outfitters is extremely lucky to have a such a great employee. If you are looking for a new mattress, Craig is your man!
Craig was amazing! Not high pressures but more about what was best for my elderly father. Took the time to help him find something to sleep better. We will not shop for mattresses any where else now. Thank you for your kindness.
I am very pleased with my experience at My local Sleeo Outfitters in North Olmsted. Craig Brown my salesman an did a fantastic job in educating me on what to look for in a fine bed. 5 stars
I walked into Sleep Outfitters just wanting to look at some mattresses. Craig went above and beyond to help me feel welcome and was very knowledgeable about the products. He worked with me on pricing and gave me a tremendous deal. He saved me almost $1,400… I ended up purchasing three mattresses! I would highly recommend that anyone in the market for a mattress go see Craig!
I came to Sleep Outfitters, just pricing a mattress last Monday. I was greeted by Marcus Robinson, the store manager. I felt like Goldilocks (lol), because I sampled quite a few mattresses. Marcus knew just the mattress for me, after I started my price range and comfort zone, regarding the firmness of the mattress.I wasnt pressured to make a purchase at that moment. I wanted to continue to shop around. After visiting several other stores I decided to make my purchase at Sleep Outfitters because I was offered the best deal for a high end quality mattress, made right here in Ohio.Marcus was very knowledgeable of all the products and was well versed in his materials and assembly processes. I am very particular about this purchase because it is a big ticket item. I am please with the experience.
Outstanding services. Marcus Robinson provided excellent advice in helping me select a mattress. He was patient and understanding. Ive purchased three mattresses from Marcus. I was so happy to find him still at the store. He comes highly recommended. The store was spotless and covid aware. Extra pads and covers placed on the mattress and pillows before I laid on them.
Craig Brown is the gold standard for salesmen across the board. After searching for a mattress for 3 days and comparing prices from about 10 different stores and 5 online retailers, my S/O and I decided to go with Sleep Outfitters. My number one reason? Craig. The moment I walked in the man cheerfully introduced himself and cut straight to the chase. He surveyed us and attended to every need we required. Upon learning our budget, he went to hell and back to get me as close as possible to the budget without sacrificing the quality of the mattress. He worked with us from start to finish and he was the reason for my return and eventual purchase of my new mattress. I would recommend this place over every other outlet Ive been to and will 100% come back when the time presents itself. Thank you!
I just bought a beautiful mattress set today from Sleep Outfitters in North Olmsted. The salesperson Craig patiently spent time with me over the phone while I surveyed the prices and different qualities of the mattresses I was interested in. He did a great job explaining all the types of mattresses and how they conform to the body differently depending on your body type. Later when I went into the store, he remembered the mattresses I was interested in, made sure I tried those models (the store provides hygiene covers), and had me try a couple others with similar qualities so I was absolutely sure I chose the best fit. Craig was never pushy, just full of great information. I feel great about my purchase. Thank you!
We came back to sleep outfitters after a great experience back in 2016 buying our first mattress. We were pleased to find out that Marcus Robinson was still around and happened to be working this visit. Marcus is very knowledgeable and solution oriented. Appreciated that he went above and beyond to help us replace our old mattress and buy a new King mattress for our new home. Marcus is the best in the business! 5 star service!
My wife and I have been looking around for a king mattress with no luck and we ended up at Sleep Outfitters in North Olmsted on a whim. We saw they got good reviews online and decided to give them a try at 7:30PM when they closed at 8. We were greeted by Marcus who was an absolute pleasure and went above and beyond for us. Marcus did not pressure us at all and explained some of the beds we were looking at and then went and sat down and let us try out what we wanted. To our surprise, we found a memory foam bed that we loved at a great price and Marcus sold us on it and we ended up getting it. Marcus was so accommodating, nice, professional and ended up throwing in a free mattress protector for us. Also, free delivery to our house in 4 days! Marcus stayed until almost 9 getting all the paperwork in order even though they closed at 8. We’re so grateful we stopped here. I cannot say enough about Marcus. An incredible experience. We would recommend this place to anyone.
Craig was a huge help! As first-time mattress shoppers, he helped us determine what would be a good fit and did everything he could to find us the perfect mattress within our budget. He definitely went above and beyond without being too pushy (like the other big-name stores we tried). The bed we decided on was not in stock and we were told there could be up to a 4 week waiting time for delivery, he called me 2 DAYS after our purchase saying our bed was in! Now well have a new bed an our first night in the new apartment. 10/10 would recommend!!
Craig was very direct and attentive to my situation I feel that I got a good deal on my mattress setup and would highly recommend his services
Marcus was great. Took his time with me and let me try out so many different mattresses. Was very realistic and went out of his way to understand my sleeping habits. Made some great recommendations and I purchased my mattress on the spot. Highly recommend as Marcus was so professional. Gave me some good laughs too!
The team at Sleep Outfitters were nothing short of outstanding for our new mattress purchase. Craig was so knowledgeable and took care of all our questions. We actually returned our first mattress for a softer one and the exchange was no problem whatsoever. Delivery was timely and I would recommend this store to anyone looking for a new mattress.
I spent months researching the right bed for my wife and I. When I walked into Sleep Outfitters in North Olmsted I didn’t know what to expect. Craig introduced himself then proceeded to ask perfect questions, while explaining base and mattress differences. All along narrowing down our search. By the end of the experience I knew 2 things. #1 I had to buy the Stearns and Fosters Cassatt Mattress with Ergo Base. #2 I would not buy a bed from anyone other than Craig. Thanks for making choosing a bed and fun and easy process!
Amazing from walk in to completion!! Marcus is very knowledgeable and honest. He is very patient and answered all of our questions. He provided complete information regarding our concerns. I would highly recommend looking here before going elsewhere. Thank you Marcus and team for taking such good care of us!!
Marcus was excellent and very helpful with my elderly mother to pick out a new mattress. Fair and no to ‘hard’ of a sell but good customer service
I had a great experience in purchasing my Jew mattress! Craig was extremely knowledgeable and helpful without being pushy. He goes above and beyond to ensure you’re making the right decision based on your needs. I highly recommend this store.
This was my first time ever purchasing a mattress for myself. Entering the store I was greeted right away by Marcus who was able to be such a great help in finding a mattress that is both affordable and of great quality for me. You can tell Marcus is very passionate in helping people get a good night’s rest. I will definitely recommend this location to any of my friends who are purchasing a mattress for the first time.
Craig was outstanding in his knowledge and help. Worked with my family and I to take care of our price range and our comfort.Bought more than I wanted to but worth the price
Top notch store. Craig really helped pick out the mattress for my daughter. Super nice. Very helpful and an all around great experience.
Marcus Robinson gave us a great experience and helped us find the right fit for what we need. I walked in unsure of what I needed and sure I wasn’t going to find what I needed today, or at least if I did, I would have to wait weeks to receive my mattress. However, I am walking out with a mattress, pillows, and a sheet cover for a great value!
I thought I was fairly knowledgable regarding mattresses. That was until today. Marcus Robinson gave me a thorough education with regard to the various concerns I needed to be aware of. In addition, he clearly explained how the various Sleep Outfitters products could address those concerns. He did such a fine job that I bought a sleep system today. In reality, we were just going to look around at a few stores, yet we purchased at our first stop.
I can not say enough great things about my mattress purchase experience with Craig. He instantly greeted me at the door. I have never purchased a mattress before, and he was great at identifying my needs based on sleep style and pattern. He worked with me to find the perfect mattress at a price point better than expected. I walked out of the store happy and truly excited about my purchase. Craig was reassuring, friendly, and I truly felt like he had the best interest for me. He was patient and took time to explain everything to me. This was my 2nd stop in my mattress search, and I’m so glad I ended up here. Sleep outfitters has a great selection at many price points & the store was very clean. I will be sending anyone who is looking for a mattress to Craig at Sleep Outfitters in the future.
Marcus at the North Olmstead, OH location was very helpful and especially patient with us during our shopping process. Our original purchase didn’t work out for us and Marcus helped to make the exchange hassle free and painless. Would definitely recommend and shop here again.
Criag is very excellent man to work with have patient to listen to everything.
Marcus Robinson was extremely helpful in finding the right mattress!! Very nice and easy to do business with! Second time Ive been here and have dealt with Marcus. Store is very clean and precautions are taken.
We are very satisfied with our experience with Sleep Outfitters in North Olmsted, Ohio. Our salesperson, Craig Brown, was extremely helpful and understanding.Because of our different sleep positions and medical conditions we needed much different bases and mattresses. Craig helped us get what was best for both of us. He saved us over $2000.00. We ended up with 2 different adjustable bases and 2 different mattresses that were just right for both of us. In addition, we received 2 Artic Chill Mattress pads and 2 split king sheet sets.Craig was very accommodating with stretching out the delivery date allowing us adequate time to get furniture and other family members belongings moved between 3 different rooms.We were very impressed by the 2 friendly and knowledgeable gentlemen that delivered and set up our beds. (Invoice 0717135ETYU) During set up my husbands base made a noise when raising the head of the bed. The guys noted the problem on the delivery receipt and a new base is set for delivery to replace the noisy one.By the way, the only criticism (Ive seen this in a lot of reviews) would be that the mattress covers are very slippery and pop off rather easily. We beat this inconvenience by purchasing sheet suspenders for each bed. Now you have the solution.
This was a pleasurable shopping experience. The options were laid out simply and there was no over aggressive salesmanship.They had a good range of beds in the store to try out and the store was tidy and clean.All of the team members we interacted with were pleasant and friendly including Marcus the sales manager and the friendly delivery guys who managed to get a full size bed up our century home narrow staircase without scraping the walls!Definitely will return for my sleeping needs.
Marcus was extremely knowledgeable and friendly. He took the time we needed for us to try different mattresses and make an informed decision. I would highly recommend shopping for new mattresses here
Marcus was very knowledgeable and professional! He showed me several different options that were within my budget and didn’t try to up-sell. The store is very clean and contains many mattresses/box springs to choose from. Highly recommend!
Outstanding beds and customer service. Craig Brown helped me choose the right and best mattress for me, and he was very patient and respectful to me.
We were shopping for a mattress and knew that North Olmsted had a few stores in the same area..so walked into the Sleep Outfitters store first.First off the store is very clean and well organized, and the staff is very polite and informed. I would specially like to point out that Mr. Marcus Robinson was exceptionally helpful and helped us make the right choice. He is a great salesman and caters to the customer point of view.I will definitely be recommending this store to my colleagues and friends in the future.
Craig helped me get an amazing deal after having some trouble finding the right size! Thank you Craig!
Craig Brown was phenomenal salesman and explained each and every detailed about our needs..we love for his work, and should be good assets for your business.
Craig helped me get a new mattress quick. Delivered within 3 days. Great service!
Craig Brown, very impressive, very knowledgeable and know the products!!!!!Craig is very kind and has patience!!Craig will make sure you get the right products that fit your needs!!!! Just an OUTSTANDING Sleep Outfitter/sale person!!! What a gem!!!Thank you, thank you and thank you Craig Brown for excellent customer service!!!!!To all who is looking for mattresses/bed please see Craig Brown!!! You cannot go wrong!!!
Craig did miracles and found me the best mattress for the money. I am beyond pleased with his customer service. The North Olmstead is the location to go if you want the best value and great attention to customer service.
I had a great experience working with Craig. He listened carefully to what I wanted both in comfort and price. He was knowledgeable,, patient and did not pressure you to buy. He worked with me and I cannot wait to sleep on my new mattress.
Professional and explained thoroughly the prices, and the varieties of firmness. Also, was courteous and informative with accessories. I highly recommend going to Marcus in North Olmsted. I have purchased this product in the past, I did make a purchase today and I will buy again in the future. Thank you Marcus. Marisa
I want to thank Marcus Robinson for his amazing customer service. He helped my mom and I pick the best adjustable mattress for my father. Marcus took the time to find us a great deal. He made the process with paperwork and financing so easy. We will definitely be making purchases here from now on.
Marcus was super helpful and patient in understanding our needs and offering the best solutions to help us sleep better. Highly recommend. Thank you Marcus!
Craig was very kind and took the time to explain the different mattresses. Craig was very friendly and catered to my needs. Highly recommend
I first started my new mattress shopping at the North Olmsted store. I checked another competitor. I decided to go back to North Olmsted because Craig Brown did an excellent job to help me find the best mattress for me. He knows his product well. Did his best to give me the best deal. Looking forward to having my new mattress delivered this week.
In today’s “me first” world it is so difficult to find sales people who are sincerely helpful. Marcus Robinson truly cares about his customers! He was extremely polite, and very knowledgeable. We left the store feeling respected and extremely satisfied. We will highly recommend your store and Marcus Robinson to our friends.
Great selection and service. Craig took good care of us and got us the best deal possible. He was extremely professional and expedited our delivery date by a whole week which was greatly appreciated. I would recommend Craig and this location to anyone looking for a new mattress.
Marcus was very helpful and informative. Found me exactly what I was looking for and got me an AMAZING deal on my new Tempurpedic Breeze. I absolutely love it!! Thanks Marcus!!
Purchasing a mattress was a very pleasant experience. Craig, our sales consultant, was able to guide us to mattresses geared toward our sleep positions and thoroughly explained the pros and cons of all.
Marcus was very friendly and helpful, would definitely recommend sleep outfitters to everyone looking for a mattress. Best experience possible!
Craig was beyond helpful and quick while helping our family pick out our new queen mattress. He was fun personable and was beyond helpful. He was playful and nice to our kids. 10/10 highly recommended
Marcus was top notch and helped us with all our questions and get a great price and a great mattress! He spent a lot of time with us and made us feel at home in his store - thanks Marcus!!
Marcus was welcoming, professional, and knowledgeable about the products. He took his time with us throughout our experience and very patient. He was nice, and great to work with. Sleep Outfitters is lucky to have him!
Very happy with the service and care that we received by Marcus Robinson. He is very knowledgeable and took his time to help us find the right bed. Would highly recommend visiting the north Olmsted location if you are in the market for a new mattress.
Marcus was a great help in picking out which mattress we needed. He helped us find the greatest price for what we had needed.Thank you Marcus!
Marcus was fantastic! He listened carefully to our wants and budget and was able to work with us to get us what we wanted. He was efficient and courteous. Excellent service. We are very pleased with our product. Thank you Marcus!
Marcus was very helpful and not pushy as far as trying to make a sale which is much appreciated! The store had a good selection and good pricing compared to other stores we tried. Looking forward to getting our new mattress!
Marcus Robinson Mgr. explained everything about the mattress & ease base, giving us a demonstration of how it worked. It was a very good experience ! I recommend Sleep Outfitters and Marcus to anyone looking to buy a Mattress. I’m looking forward to getting our new bed delivered! Thanks again Marcus
Marcus robinson was polite knowledgeable and not pushy at all. Wonderful experience
Marcus was very friendly and patient while I checked out beds. He seems very knowledgeable. He was very eager to have me leave with a mattress, but he was not overly pushy.
Marcus Robinson waited on us and gave us quite the education on all kinds of mattresses. He allowed us to try out the beds in a safe manner taking COVID-19 seriously. It was a great experience and I highly recommend to visit this store and ask for Marcus.
Marcus was extremely knowledgeable and helpful with the mattress shopping process. I knew what I was looking for before I knew what I was looking for haha. The process was easy, warm and friendly and I would 100% recommend them to any of my friends and family.
Had an excellent experience! The manager Marcus was extremely helpful and gave me a great deal. Would definitely come back!!!
Sleep Outfitters, store # 35 in North Olmsted, Ohio...This was the third place we tried and Im sure glad we did!!! I could NOT be happier with the mattress and fully adjustable base I purchased today, all in part because of Craig!!! Craig was absolutely amazing and friendly as could be!! He even greeted us before we were in the door!!! I went there looking to spend... $400-$600 on a mattress only and ended up spending almost $2200!!! It wasnt because Craig was a pushy salesman but just the opposite!! He was just awesome!!! He was very helpful in helping me make a decision!!! If youre in the market for getting a new bed set, Id highly recommend going in and talking to Craig!! You will be very happy you did!!!
Marcus Robinson was extremely helpful in helping us purchase the perfect mattress. We would highly recommend Sleep Outfitters and be sure to ask for Marcus
Craig helped me get an amazing deal on a hybrid Sealy mattress and was a super friendly personable salesmen. I 100% recommend getting a mattress from him and this location!!
Stopped at Sleep Outfitters to shop for a mattress for my daughter’s college apartment. Marcus was very knowledgeable and helpful. Found what we needed at a great price!
We were immediately greeted by manager Marcus Robinson at your North Olmsted store. Marcus was very attentive and helpful in our decision in purchasing a mattress. He was very patient with us and knowledgeable about all of the mattresses available. I would definitely recommend anyone to your store.
Craig (salesman) was fantastic and really helped me out. I was pretty unsure going into it, but he made me feel as comfortable and at home as possible.
Marcus Robinson knows this industry. He is patient as well as knowledgeable. Thank you, Marcus.
Marcus was great, very knowledgeable, polite, helped me with all my needs!!! Will definitely recommend him!!
Marcus Robinson was very helpful and understanding. He was able to find an affordable mattress which was suiting to not only my sleeping needs, but the needs of my living situation as well. He was very knowledgeable, kind, welcoming, and light-hearted. Overall a very pleasant transaction.
Marcus Robinson did an amazing job! Made me feel really comfortable and reassured me I made a great decision.
I will definitely return to this store! The customer service was amazing and Marcus was extremely helpful when assisting us with our purchase.
Graig was really helpful on the mattress purchase. Professional and kind! Definitely will come back to this store for next mattress purchase!
From the time I walked In I had great service and no BS is what I like! He didn’t hide and prices or scheme like another store I went to. I told him my budget and he showed me the best they had! I will always recommend. Ask for terry! He’s awesome and funny guys work there I am very happy I went there!! And he showed me a great deal that I went with! Thank you terry!!
Craig was really nice and was super knowledgeable. very helpful for us as first time mattress shoppers!
Craig was absolutely wonderfulAnd did his due diligence assessing my sleep needs based on my budget. I highly recommend him for anyone looking for a great mattress.
Marcus Robinson is the man. He knows his stuff. Was very helpful. We went to multiple stores and didn’t get anywhere the service Marcus gave us. Would highly recommended this store to anyone looking for a bed!
I highly recommend Sleep Outfitters! Marcus was super helpful and very informative. I am happy & leaving with a new mattress. Dont waste your time at other stores. Sleep Outfitters is where it’s at!
Marcus did a great job and helping us pick out our mattresses. Id highly recommend him
Marcus was great to work with! Very knowledgeable. I would recommend him to anyone looking for a new bed or mattress!
Craig was great to work with. I would highly recommend him!
Great customer service and fair pricing. Marcus Robinson, the manager, was friendly, knowledgable and efficient. It was a great experience!
Craig was very welcoming and knowledgeable. He knows his products and wants to find the right mattress that works for you and fits your budget. Great experience!!
Marcus is awesome and did a great job. Give him a raise.
Manager, Marcus Robinson, is very helpful and knowledgeable. Store is clean and uses good sanitary practices. Well worth a visit and purchase of top notch TempurPedic mattress, etc.
Craig was great. And really a great sales guy!Took good care of me.
Great service and deal! Been to multiple mattress stores and ended up ordering the Sealy Pillow Top mattress. Highly recommend Craig Brown in sales!
Thank you Craig for outfitting me with my new Cloud matress by Temperpedic. I didnt think I could afforded it or the pillow, your discounts made it affordable and possible. . I love them both so far. Thank you for your patience while I tried out several mattresses.😃👍
Craig was helpful, knowledgeable and put in great work to get me a great deal!
Great and friendly service. Plenty of price point beds to test. No high pressure. Very happy with my purchase. Will be back here for my next bed. Craig was really helpful:)
Marcus was extremely helpful in the selection process, he was very knowledgeable regarding the differences between each type and this made the buying process very comfortable for us.
Great shopping experience the team helped us get into a new mattress and made delivery simple. They worked with us and made the whole experience wonderful. Highly recommend. There are many mattress stores and this one is worth the visit. Great products. Great service.
Just left sleep outfitters store in North Olmsted to buy a mattress for a client and I met a gentleman named Craig Brown.Mr Brown helped me with all my needs for my client also very professional and I would suggest anyone looking to buy mattress box spring you need to stop in and see Craig.
Marcs helped me out. Should have done thus a long time ago. Dave Hancy.
Went to North Olmsted Sleep Outfitters and Marcus Robinson Welcomed me in. I asked about pillows he showed me the selection. I have neck issues. He showed me the I love my pillow. I tried it out. I really liked it. He gave me a great price. Quick and easy. Overall a great experience and would recommend this store for your mattress and pillow needs.
This was my first time here and honestly didn’t know if I would find a deal or not. Both workers Craig and Doug were so great and helped me find the best deal and was patient with me. They did not rush me and really allowed me to take my time.
Craig got me the best mattress for me at price no one else could beat. Thank you!
MARCUS WAS THE BEST!!!VERY KNOWLEDGEABLE AND FRIENDLY!!WELL SEND OUR FRIENDS!!