Really great customer service. Our trunk wasnt closing and they fixed it really quickly!

Really great place..they will make your car new again.

You Cannot, nor will you ever, find a More Professionally Run Auto Body and Collision Shop in the State of Ohio! Our Entire Family Has Been coming to North Olmsted Collision for all types of work for many years and find this Business to be Impeccable! Clean, Well Run, Great Service Technicians, Great Intake and the Owner Pat Sure Knows His Stuff!! Ive gotten to know many of the folks here and find them all to be Flawless. Impeccable Work Ethic! BRAVO and KUDOS to all the folks at North Olmsted Collision for many jobs Well Done! If you decide to shop around....Please Remember that You get what you pay for! These Guys are THE BEST!

It was a good review till I noticed that after repairi g my car they did not repair the radiator correctly and its leakingGreat work..my insurance company will be calling you aBout your shoddy work ..dont go here unless you want unpleasant surprises

Excellent service! I have been to North Olmsted Collision center a couple times, I have had excellent service every time. I was contacted regularly with updates on my car. The staff is very professional and provide a friendly environment! Highly recommended!

William and the crew at North Olmsted Collision Center did an awesome job repairing my car. Professional and courteous customer service. I would trust them with any vehicle of mine in the future 👍

Awesome job! Car looks great and they were super easy to work with. Updates came regularly and they worked directly with the insurance company. Hopefully I dont have to 😀 but would definitely bring my car to these folks again.

My wife picked-up our daughters car today . It was repaired well and was meticulously cleaned inside and outside. William was great to work with and his bed-side manners are top notch. Thank you !

I wish I didn’t have a body shop, but I do and these guys are it. They have helped me with a few cars including two very major collision repairs. William in customer service is an excellent brand ambassador who has kept me informed of progress every step of the way, even texting photos of my Jeep in process. He even took my children and I back to see the car in two pieces with the frame out back and the body in the garage. That was cool because I could see how clean an operation they run. Everyone was kind and respectful and I trust their advice. From my experience, with them, I do think they go over and above for the client- my major wrecks were both with other people’s insurance paying and North Olmsted Collision had my back the whole time both times. I would recommend them to anyone and trust these experience would be impeccable.

This is a great place. We have my wifes car repaired here After Winter time Fender Bender. Great customer service. Great communications. Repairs were great no complaints.

Nice staff

TOOK MY MURANO IN TO HAVE THE FENDER AND GRILLE REPLACED AND OMG!!!!THEY DID A FANTASTIC JOB IM VERY PLEASED WITH THE OUTCOME.. THEY EVEN WASHED, VACCUM,AND SANITIZE MY VEHICLE.. WHEN I GOT INTO MY CAR IT FELT LIKE I HAD A BRAND NEW CAR..THANKS GUYS U ALL ROCK...

I worked at NASA for 27 years and we were strictly taught quality and professionalism .This place easily surpasses even those scrutized standards.Outstanding, Outstanding, Outstanding!!!I would recommend this place to anybody!

I usually dont write reviews but this place definitely deserved one. From the moment I walked in the staff was friendly and very professional. Matt was able to take a look at my car and fix the issue immediately. He listened to everything I had to say and provided excellent customer service. I will bring my car here from now on and recommend this place to all of my friends. Thank you so much!

Had my car in after an accident. They kept me up to date every step of the way, were so friendly, and my car came back to me clean and in better repair than I expected. They were really thorough and made sure everything was taken care of. I spoke with William and Keith during the process and both were great!

$500 price hike up!! My initial estimate was roughly $1300 when I went to pick up my car, the NEW price was $1844. I SPECIFICALLY asked to be notified of any additional work BEFORE it was done. NO ONE MADE ME AWARE. I spoke to them 3 times during repairs (2 calls were initiated by me)... My car sustained damage on the side (in between my front and back door. The damage was at 4 miles an hour and due to a garage. It was not a 2 vehicle accident and therefore the damage was not extensive, yet somehow I ended up with front bumper, front lamp repairs, and a diagnostic charge on my final receipt. None of these were on my initial estimate. To add insult to injury the manager all but called me a liar when I told him no one had made me aware of the price increase. He eventually offered a sorry. He blamed the extra charges on replacing my door handle which was $33 according to my final receipt. I will be following up on this.

What can I say but the entire experience was outstanding. The team at NOCC was incredibly professional. There were constant phone updates, they were completely up front about everything. They accommodated my schedule and worked with me on every step of the process. Kudos to this business for being female friendly. Oh and the waiting area and shop were equally clean and tidy.

I have now had two vehicles repaired by North Olmsted Collision Center. Both times they have under promised and over delivered. Service and quality were fantastic both times I’ve used them. I won’t take our vehicles anywhere else.

Best place to go for insurance work !

I have a 2012 Toyota Camry SE that was hit on the rear passenger side panel and bumper by a transport truck. I looked at a lot of places and saw that this place had a great rating and great customer service. The shop was very clean and accommodating. I dealt with an individual by the name of Matt. He was amazing and communicated very well on the status of my vehicle regularly. He handled the communication with the adjuster and I was hands off. It was nice to have one person to deal with on my vehicle. I have been to other places and this was by far top notch. My car was in mint condition by the time it was done and I was really happy with the professionalism at the shop. If you ever need body work go to this place and ask for Matt.

I brought my car in because I heard great things, and I was not disappointed! They were speedy and even detailed the inside of my car which I was not expecting. I would recommend them to anyone!

I am very pleased and impressed with the service I received from the staff at North Olmsted Collision Center. The staff are very professional, the waiting area is none like I have ever seen at an auto body shop, and they are a certified repair shop for many makes of vehicles (including my honda odyssey). They were very easy to work with and know how to handle insurance claims. All you need to do is drop off your vehicle and they will call the rental company from there, if you should need one.

I really enjoyed and appreciated everyone! Every person I spoke to was extremely helpful and personable, providing a welcoming environment. That alone exceeded my expectations and then I got my vehicle back! My truck looks brand new! I didnt even think it could look this amazing being that its 10yrs old! Mind blowing experience!! Would definitely recommend them and return if needed. Hopefully though Ill never have to return! Thanks North Olmsted Collision for a spectacular experience ????

By far, this has been the most pleasant experience Ive had working with a body shop. The staff was very courteous and friendly from the beginning to end. They made communication so easy (offering various forms of contact), keeping me updated on the process of the repair. They did such an amazing job on restoring my car. I was seriously in awe of how wonderful the car turned out and in such a timely matter. I just want to express how thankful I am for a spectacular team. I will highly recommend North Olmsted Collision to family and friends.

I cant speak highly enough about this shop. Reasonable estimates, but more importantly...accurate estimates. Many shops will low ball the estimate to get your business, but the final cost is completely different. This shop doesnt. If theres a possibility that the cost will be more, they let you know upfront. Additionally, they let you know what to expect if the cost does go up. As far as quality of work goes, I have zero complaints. Ive never had to return for corrections, and the finished product always looks great. They also work closely with Enterprise down the road, so getting a rental is painless. Lastly, they always meet or exceed the the timeline given. Setting expectations is essential to great client experience, and I feel North Olmsted Collision Center does this perfectly by giving me an honest assessment.

The team at NOCC helped me repair rear bumper damage on my 2014 Toyota Corolla. They matched the paint color perfectly, and had me back on the road crazy fast. True pros

I absolutely love North Olmsted Collision Center! They are super kind and the work they do is amazing. They fixed my suv perfectly and I am a very very happy customer! William, Keith, and Matt are very pleasant to talk to, and never rush you if you have questions. The guys also take their time explaining what they find on the inspection as well as calling you to let you know how the process of your car is.I am one happy customer!!!! Thank you

They did an amazing job on my tailgate. Would have cost a couple grand to replace it, which is what other body shops were telling me, but it came out looking brand new when they were done for $500 and they pulled a couple little dents out on my side too.

This is a top notch shop. The waiting area is very clean and welcoming. They handle themselves professionally and take great care in making sure that your repair is done right.

I have used North Olmsted Collision Center 3 times now and each time they did a fantastic job. They keep you informed as to the progress and any new issues found during repairs. Each time the cars were perfect when done!

Great Customer Service!! Keith took great care of me through the entire process. The car looks fantastic, and i would definitely recommend them to anyone!!

Every interaction, from the very first, on January 3, 2018 to the very last on January 12, 2018 was positive. The office was spotless, Keith was extremely helpful and sympathetic. The rental car was handled for me,personal things in the car were given to me and I was helped in every way. Over the nine days I received updates on how the progress was moving. It was completely satisfactory all the way through and most pleasant to have William walk me through the repairs that were done, explaining all my questions. This is a wonderful company but I hope not to need their services in the future - given the fact that an auto accident brought me there! Thank you all!

These guys are the absolute best. Took great care of my wife and her can when she had an accident and handled the insurance company for us. Job was fast and hassle free for me. Thank you for great service!

We have used North Olmsted Collision Center three times in the last year and each time the work has been great. All three repairs were finished ahead of schedule. Highly recommend.

I had them repaint my saddle bags for my BMWMotorcycle. They did a fantastic job . Fixed up all the scratches and the paint is so blue and shines like a mirror. Again Thank You So Much.🏍😃

Who would think that having your car repaired could be painless? Well, these people know how to take care of their customers; they look out for their customers best interest. After I crunched up my car they did a great job of keeping me posted along the way in the repair process, coordinated things with the insurance company, and made it so I didnt have to worry about anything. This is the second time that I have used North Olmsted Collision for repairs and I highly recommend them.And my car looks beautiful - like new!!

Excellent communication and work is outstanding! They are detail oriented. Car is cleaned up inside and out when you pick it up. Great experience from the time you walk in to the time you pick up the car.

Amazing work and very professional!! My insurance company recommended this place after I was rear-ended. I hesitated because it was a little bit out of my way, but I’m so glad I went with them in the end. They gave me an estimate immediately and kept me in the loop the entire time they were repairing my car, explaining and informing me in detail everything they were doing. The work was done quickly and they did a fantastic job! They even went above and beyond and cleaned the inside of my car! Wow! I’ve been to a number of other body shops, but I have to say North Olmsted Collision Center is tops and I highly recommend them!

Wow, they even detailed my car, very impressive.

Great job fixing my Jeep!

Theyve fixed my car twice now from accidents and theyve always done a good job with it.It always come back to me in almost better then new condition

I brought in my Nissan rogue after a collision on the freeway and William took fantastic care of me. All three times I had to be in the office, they had me in and out very quickly and I missed very little work because of their offices efficiency

North Olmsted Collision Center has the best team in CLEVELAND. I have dealt with other body shops over the 25 years I’ve lived here and no other comes close. Everybody there is always friendly, courteous and polite- it’s always stressful when your car has been in an accident and the NOCC team puts you right at ease. Of course the best thing is the car itself., it always comes back looking like it just came off the showroom floor. Thanks to all! Nicholas T

Very very happy and satified with the way North Olmsted Collision took care of my repair. I had some body work done at another shop in North Olmsted about 6 yrs ago & I remembered the way I was treated then but this shop was 10 times better from the moment I walked in to the moment I was given my vehicle back..a special thank you to William who was the person who helped me along the way....Excellent job!! although I do not wish to visit your establishment anymore at least not under those circumnstances I have no doubt that if I ever encounter a problem again North Olmsted Collision will be my very first choice..thank you!

I got my vehicle fixed the other place that I went to BTA collision was $1,200 less same job

Fast service - no complaints

My vehicle was repaired in October 2017, it is now May 2018....and Iam still trouble about the integrity of the establishment.Although they did a top notch repair job on my vehicle, I discovered later that several items left in the rear compartment had been stolen... Inaddition to a sentimental key chain taken off my key ring when the keys were left. Although this may seem rather petty, I was very upset because I heard this was a great place to get the work done and thats why I took my vehicle in, but INTEGRITY is what you do when no one is watching. Ill never recommend them.

Always take good care of me.

Friendly staff and excellent work completed ahead of schedule. Ive heard nothing but good things about this body shop and my experiences (3 so far) have only confirmed the positive reviews.

We were happy with the communication, friendliness, and the end result of how the car looked after the repairs were completed.They did an excellent job. We will recommend North Olmsted Collision for any work our friends may need on their vehicles.

Great customer service! I feel like I have a brand new car after I took it to them!

I have a 2015 Chevy SonicThey are great people and get the work done in a timely manner. I will recommend them to anyone that needs work done.

Very friendly and professional staff. They care about their customers and do a very good job!

This is the third time using your shop in five years and the quality is never short of excellent. Please keep up the great work and you know if I need you I will be back!!!

I have a 2014 Nissan Sentra that was hit on the front end. This shop replaced and color matched the hood and bumper, and i’m very pleased with the work that was done. Not only was the repair done perfectly, but I was also pleasantly surprised to find that they had cleaned my car, inside and out. I can not say enough good things about the experience that I had with this shop. If you need body work done, I would highly recommend that you get it done at North Olmsted collision.

My vehicle looks great and I was extremely pleased with my experience at North Olmsted Collision Center. The service was excellent and Matt went out of his way to make sure I stayed informed throughout the repair process.

This is the second time I have taken a Vehicle to North Olmsted Collision . Excellent work and great customer service . I highly recommend them!

Work looks like new, thank you

Did a great job painting my rear bumper and they washed and vaccumed my car!

The guys are great! They are very friendly, detailed, and accommodating! Above the standards! Thanks!!

Side swiping a large rock to my brand new suv by far never fun. But taking it to north olmsted collision center made the situation so much better. I brought my suv in the day after it happened and they explained to me the process of filing an insurance claim. Once I had the adjustment, William worked with my insurance company to get everything figured out. Due to insurance issues I dropped my suv off and they quoted me a week to a little over a week. Less than 4 days I find out my car is all ready to pick up. I go in and it looks brand new! Their work is phenomenal and get you back in your vehicle fast! I highly recommend them! They make a bad situation of hitting a rock so much better!

Great work and great staff

My perception of body shops is forever changed because of North Olmsted Collision. YOU GUYS ROCK!

Great people!

Excellent work

My hood flew open on my 2014 Nissan altima.dealership sent my car here for repair...workers carelessly threw an ashtray in my back seat,stole my change,had grease finger prints on my visor and returned car on dead empty on gas....bad news.shady workers.beware.

Best Body shop in North Olmsted

Fun!!

Outstanding Service!!!!!!