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RNR Tire Express - Norfolk
818 E Little Creek Rd B, Norfolk, VA 23518, United States
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RNR Tire Express - Norfolk
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Mi
Review №1

RnR is always amazing with their customer service and provides amazing quality rims and tires! I put 22 inch rims on my Mercury Grand Marquis and they help me any time I need it! Thanks Danny and the service team for your awesome service and taking care of me!

Ta
Review №2

James got me in and out quick and got my truck into some awesome looking tires. Great service here!

Ni
Review №3

I cant express enough how much I appreciate Danny and his crew helping me out with my tires ! THANK YOU SO MUCH!

Am
Review №4

Definitely worth a 5star review. I was met by an amazing staff, including William Anderson, the store manager, who helped me fix my tire and send me on my way. Everything was done in a timely manner and I didnt have to wait longer than my appointment to be seen. All good experiences here.

Br
Review №5

Great place of business. New wheels, new tires and a level kit install on my Titan, followed by a navy deployment where I missed the 6 month window to pay the plan off, resulting in much higher charges, however I explained the situation and without question Jimmy Mason worked with me and the bill was back down to normal. This company works with, and appreciates, active duty members and that goes a long way for a business in my eyes. 10/10 customer service

Is
Review №6

Out of all the shops Ive been to looking for the perfect set RNR was the best. Jason sat me down and we browsed and looked for the perfect match. Jason was super helpful and just a fun guy to talk to. Quick turn around for getting the set of wheels and tires and not to mention how polite and courteous the whole shop was with walk-ins and people just trying to get on the right track. Highly recommend especially for those military out there they got our back for sure.

Wy
Review №7

Needed shocks, struts and tires. Got me in and out the shop fast with no hassle! Great customer service!#CraigIsAwsome

Ne
Review №8

After having spent quite a bit of money at this place in the past I figured Id come back when needed a new tire. After dropping it off early Saturday was told well get back with you. Called Monday since no call and they have no idea who I am and never ordered the tire. Was told well call you back. Never did. Next day I call again and was just left on hold. Picked my old tire up at the close of the day.. UPDATE. The district manager got a hold of me and really went out of his way to make things right. Does truly care about customers.

Jo
Review №9

Danny helped me a lot best guy to get your tires and wheels cool dude and will help you out the best he can highly recommend

So
Review №10

My daughter was on her way back to ODU last Sunday when she realized one of her tires was losing air. This was her first experience taking care of an auto issue by herself. RNR tires couldnt have treated her better! From explaining to her what was wrong and how it was being fixed, to getting her back out the door feeling confident everything would be ok. RNR tires, this mom couldnt be more appreciative that you took care of her baby!!! Thank you so much!!! She will be back for any issue she has that you guys take care of!!!

Lo
Review №11

Rick woods was extremely helpful and very intentive to my needs he answered all my million questions very pleased with all the staff o highly recommend rnr tires and Rick woods was an awesome sells person oh he went out of his way to make sure he found and got my tires that I needed the same day

Je
Review №12

Great customer service and prices. Highly recommended, and will do business again.

Vi
Review №13

Got semi screwed over on the internet buying tires, but, Danny Thompson made the whole process a breeze. Probably the best customer service I’ve ever had from any kind of automotive shop.

De
Review №14

Had to go in and get a new tire this morning and service was great they got my truck nice again Im happy with the service

Me
Review №15

I would go here again for sure to purchase tires. Jason was great from start to finish. I had an appointment to get to and he made sure I was in and out in a timely fashion. If you visit this location make sure you ask for Jason you will not regret it!!

Da
Review №16

2nd time coming here for tire mounting/balancing. Got a tire repaired and a new one installed yesterday. Came back today to use my repaired tire because I blew another tire. Gerald, James and Jason helped out with excellent customer service and professionalism.

Ca
Review №17

The service is excellent, just that the wait time for service takes a while. Customer service is warm n friendly.

Br
Review №18

Ive been here twice now for nails in my tires and they are so speedy and provide great service!

El
Review №19

All I can say is James at R n R in Norfolk on Little Creek road. Did his thing on my husband truck. From start to finish. Amazing. So happy with the outcome. Thanks James.

ja
Review №20

Danny was great explained everything step by step ask for danny when you go shop.

Qu
Review №21

Lisa was amazing! She took care of me quickly ! Great customer service and I will be back for more products !! Go see her !!

Br
Review №22

Jason was the bomb and very professional. I would definitely recommend him if you want to purchase rims. Thanks again Jason

Pa
Review №23

Gerald Robert of the Norfolk location was great today! Free repair of my tire with a nail in it. They fit me in without an appt. Will use them again, absolutely!

Ro
Review №24

James and the staff did an excellent job. Got new tires on my Kia. Arrived at 0900, car went in about 5 min later, out by 1000. Very professional people working at this location. I would highly recommend this location to anyone looking for reasonable tires & rims. If you do, make sure you ask for James Lovelace.

El
Review №25

ALL I CAN SAY IS HANDS DOWN TO THOSE PEOPLE THAT WORK THERE! AMAZING CUSTOMER SERVICE!!!! They took care of my car with amazing care

Ch
Review №26

I luv my rims. If u look for sum good n nice rims ask for James, he got me rite.

Be
Review №27

By far the best place to go!!! Was helped by man named James, helps you with anything and gives you the best advice. 100 % recommended going here.

EJ
Review №28

My husband and I have been going here for years. Always great customer service and they do good work. Prompt appointments and the location is superb. James Lovelace is the best...go see him, hell give you a great deal!

Jo
Review №29

Amazing place to purchase out of a great variety! This store is stocked more better than the others. This Has been a second I have made a purchase on a new set of great rims here! They are a good hardworking staff that takes pride in what they do and serve the customer 100%! I love my new rims!

Ga
Review №30

Had a very pleasant experience here today. William was very helpful, gave me all possible options with the pros and cons to each for my new tires. And service was quick. You cant beat the warrantee either. Check them out, youll be happy you did.

S.
Review №31

Amazing place. Friendly and caring workers

Sh
Review №32

Great customer service! Beautiful work! Sean you rock!

Du
Review №33

Excellent communication and customer service from front desk and back mechs! Took on some strut work that most places wouldn’t take the time to do. Great clean facility, a lot of tire/rim options, also does suspension work. Will be back for alignment services. Thanks again!

Gr
Review №34

How about you cant really afford to purchase a new tire or two right now but have enough to get a used tire from One of those side places of used tires.. Call RNR with your size of the tire Ask about their payment options and process of coming in and getting your tire or tires, perhaps rimsYou can use those fund$ on hand to set up an account at RNR and ride safelyJust be sure to pay off your balance before the said time frame x by x days same as cash (a little extra money with your payments goes towards your end balance helps) Great people Great serviceNot just tires not just rims .. Sensors.. alignment.. RNR

Ti
Review №35

What a great company overall! If you want to deal with a company with integrity, morals, and great customer service this is it. I want to especially thank James for his help with making sure my tire was taken care of. I have been coming to R and R for over 3 years now and no matter what the experience has been the same. I love this place!!!

Ar
Review №36

Great place! Took good care of my Tacoma and the bigger tires I have on her. Rotated tires and road force balanced them and took the shaking out of my steering wheel issue. Definitely recommend!

br
Review №37

This is the best location. William and James took great care of my vehicle. Been going here for years and will continue to do so!

De
Review №38

James is the man you want to get any rims from him he is the man much respect to him for his business and very respectful

cr
Review №39

This location was the greatest location! I left the Hampton location in tears. Just a bunch of back and fourth. James had originally reached out to me after an Internet consult. He was extremely professional and fast. I was expecting to make an appointment for my car but they were prepared to take care of my vehicle right then and there. I got brakes done, and wheels. My down payment was very good. They worked with me every step of the way no judgement, no worries. Great atmosphere with great people. Don’t hesitate to come here.

ma
Review №40

Had a little work dont at rnr tires on little creek rd great service and work bryce did a great job installing a 4in lift rims and tires and front and rear bumpers will be doing a lot with this group of great guys and thanks nate for all the help with all the ordering and help adding things thanks guys

Ni
Review №41

Hands down the best shop I’ve ever been to. Mounted 4 new tires in a timely manner as I was accommodated ridiculously well due to my bad back and issues with standing and sitting at the moment. The people there were unbelievably understanding and did an amazing job not only balancing the wheels (did a road test up to 85 and felt no vibrations) but also not damaging them or scratching them up. They will be my number one go to next time I need tires or other services done! Can not stress enough how much I recommend them!

Jo
Review №42

Definitely a great shop for any wheel/tire needs, highly recommend them.

Je
Review №43

The manager Mr Nate took care of my concerns that I had about my rims and tires. Thank you for being honest and respectful.Mrs Walters

Ni
Review №44

Will was wonderful! He was patient with me and gave me a great price. Wonderful to work with.

Ly
Review №45

Fantastic customer service! They got us in and out quickly and they did the job well. Plus they were super friendly! Well definitely be going back for our auto work

Ch
Review №46

William and the team took great care of my car! Thank you guys!

ca
Review №47

I had a great time with those guys at RNR In Norfolk Virginia, really nice people I will recommend everyone to go check them out

Je
Review №48

Excellent Customer Service from J. Lovelace! Thank you! This is my #1 tire place.

Sa
Review №49

Called these guys up for a tire patch quote and they got me in immediately! Jason and the sales team were super friendly and helpful and got me in and out in a remarkably short amount of time especially considering I didnt have an appointment! Also the best quoted price in the area that I found. 10 of 10 would recommend and I will definitely be back with my business

Jo
Review №50

The customer service here is enough to make you wanna cry! Long story short, I just moved to the area and I had a flat one morning. In the process of trying to change my tire, I realize I have special lugnuts and I dont have the piece to take them off. I was able to get air in the tire and after driving around to multiple store looking for this piece, I just so happen to stop by RNR Tire Express. An associate by the name Jason Murray came out to look at my rims and knew exactly what I needed. He went and got the piece, matched it up with my rims, and let me have the piece with no hesitation! I went on to tell him that the tire had been going flat for no reason for the past couple of months and he offered to take a look at the tire free of charge! About twenty minutes later, he came back with an answer as to why I was having a slow leak and fixed the problem! Like I said Im new to the area and a female at that, and it just made my day to know that there are actually wonderful mechanics out there that wont try to take advantage of you even when you show vulnerability!! Thank you so much!!!!

Ju
Review №51

William at RNR is fantastic. Offered services with no pressure. Honest gents took care of my truck. A returning customer for sure.

Br
Review №52

RnR Norfolk always takes care of any service I need .. thanks to Mr. Anderson and his team. Quick and professional!

Gr
Review №53

I have been using RNR ever since I moved here. They have always been up front, honest, professional, and quick when it comes to fixing tire issues. I will continue to use RNR when I run into tire SNAFUs!

ta
Review №54

So I had RNR install my coilovers. They did a great job at setting it up and making the stance of my car look clean. I recently had a weird sound coming from my car. “Card in a bike spoke” type sound. I was thinking it was the rotor but I just wanted to make sure it wasn’t the suspension so I took it to them. They spent all afternoon trying to pinpoint this sound for me and agreed it’s the rotor. They really could’ve beat me over the head for their time and effort. When I ask how much I owe James Lovelace replies “nothing man I’m glad we could help.” I know you may hear mixed reviews about RNR locations but these dudes on East little creek really helped me out and saved me a ton of cash. Thanks again.

Ti
Review №55

This is the best place for wheels and tires, they go above and beyond every time. Ask for James every time,great salesman

Je
Review №56

This place is the spot! They got a huge selection of wheels in stock! And treat you like familyThanks William for hooking me up!

Ch
Review №57

Driving along I-64 today in Norfolk and I get that dreaded TPMS light. Pulled over and found a nail in the tire. I called RNR and James answered my call for assistance. I got my donut on limped my Tiguan in to the ship where they offered a waiting area (during Covid, which was greatly appreciated) and fixed my tire for free! I was able to get myself back home without any issue. 10/10 can’t recommend this place enough!

To
Review №58

One of the best sales experiences I’ve had, really great with pricing and people skills. I’ve been coming here for years, best in townAsk for James Lovelace

Ca
Review №59

ABSOLUTELY AMAZING ! I had a nail in my tire and came in an hour to close yesterday. They finished patching it within 30 mins and it was FREE. yes you read that correctly FREE. I will more than likely be buying a set of wheels from here as they have a pretty hefty collection. Big thanks to RNR Norfolk .

Sh
Review №60

Excellent customer service.. Thanks Guys.

an
Review №61

RNR pricing and services are the greatest! Very happy with the speed and attention given to me by Elizabeth Miller at the Va Beach store. Will tell my friends and family to shop there for all their tires.

kr
Review №62

Just left RNR at the Little Creek, Norfolk location and we were very pleased. Jason helped us get the best Christmas present ever! He was very knowledgeable and helpful and guided us to the best option available. Go see Jason at RNR on Little Creek!!

Ca
Review №63

This was my first time here. Just came for a mount and balance. James was very helpful. I highly recommend coming here. Their overall customer service is amazing!

De
Review №64

Great Service and Great Prices. The general manager is knowledgable, efficient and very helpful. Overall, a great experience and I highly recommend this local shop.

Mi
Review №65

Got my 04 Tacoma lifted with a new set up of wheels anx tires!!William took great care of me and my truck!!This guy rocks!!!!!

Br
Review №66

I arrived to my appointment as scheduled from the front desk at check in with Jason to Kyle bringing my car back around was quick and easy and my issue was resolved with no hesitation thanks guys!

To
Review №67

Great customer service and fixed my car exactly the way I wanted it. James did a wonderful job at making sure I was completely satisfied. Would definitely recommend going here.

Gl
Review №68

BEST SERVICE IVE EVER HAD. In the past month, I had something wrong with a valve stem. These wonderful people fixed it quickly. Then they didnt charge me anything! A couple of weeks later, I had a tire that wouldnt hold air. I took it to them. They removed a nail and did their magic, again NOT CHARGING ME! Obviously, this business is run by hard-working, honest people. And the place is spotless.

Ma
Review №69

Definitely recommend this place Mr. Lovelace was super helpful! 4/5 of my lugs popped off of rear driver side tire took it here to have it looked at to make sure everything was good they fixed my problem and didn’t charge a dime! Great polite people!

Ch
Review №70

Went to a dealership. Price wasn’t horrible, but thought I should support local business. Was surprised at how much more affordable the tires were. Service was quick. The guys in the shop were extremely nice. Lots of people in the store but no wait. Not to mention the selection of rims is like Saks 5th Avenue for guys (and gals)

Cr
Review №71

Bought off road lift package, new wheels & tires. Great price! Staff was courteous & very professional. William was excellent! I highly recommend this store for any upgrades and for new tires. My Tacoma looks great!

Re
Review №72

This place is awesome! They took care of me in less than an hour. I dealt with Jason. He was knowledgeable and he got my car sitting pretty.

Ke
Review №73

Cannot say enough good things about RNR Norfolk location. We’ve outfitted all of our vehicles tires and rims with them and have always had a beyond more than pleasant experience. Prices are reasonable and they offer free rotations for the lifetime of your tires ! The staff is always pleasant and willing to help. Especially Jimmy in the billing/finance department. He is so friendly and attentive. He always does what he says he’s going to do and responds in an expeditious time to address your questions and or concerns . As far as I’m concerned, RNR has a customer for life ! Thanks guys !

In
Review №74

Wonderful experience at RNR Tire Express! I had a flat tire in our company van when I stopped at this location and got the best customer service with Jason. Although I was already frustrated he made me feel better by letting me that they would handle as quickly as possible and they did! I was in and out quickly. Fastest service I ever recieved! I would give 10 stars if I could!

St
Review №75

My man Ty at RNR in VA Beach on First Colonial and Laskin Road, went above and beyond to help me get the look I was looking for. Entire staff was very helpful and treated me with nothing but respect.

Da
Review №76

Called twice with a simple request. Both times they said they were transferring me to sales but I just sat on a dead line for over 10 minutes.

Jo
Review №77

James helped me get the best tires for the lowest price. When I left, he noticed that I was overcharged from what he had quoted me over the phone. He gave me a call, told me to come in so he could refund me the difference. Super grateful to have worked with such an honest sales person. Would recommend!

Br
Review №78

I got a flat tire on my way home to Suffolk. Brice was so helpful and made sure I knew what was wrong with my vehicle. I will definitely be returning for all my vehicle needs!

Re
Review №79

Great experience at RNR tires! James Lovelace was excellent answered any questions I had and gave me great insight on which products I needed! Would definitely recommend this place Great prices also. you wouldn’t regret it :)

Mi
Review №80

Second time best experience. I was in today with two cars for summer tire swap. Very friendly and supportive personnel. William and his team did a great job and took great care of me and both cars. I can recommend this RNR store with a clear conscience and will be a customer again at any time.

Br
Review №81

World class service and products! They always take good care of me and my ride!

Sh
Review №82

William was very helpful helping me stick to a budget but get exactly what I wanted. Jimmy and Lou are super too!!

Mr
Review №83

Good first experience.

Review №84

Good customer service enjoyed my experience

Ma
Review №85

Thanks guys, I’m extremely happy with the entire service from initial meeting with Jason to picking up my truck after the very quickly put the lift and wheels and tires on.. 1st class all the way!!! If you need rims, tires, lift kits and anything else go see Jason and I will promise you’ll get 5 star treatment.

el
Review №86

This was my first time here. Came in for a tire rotation and balance. Jason who assisted me was super nice!! Awesome customer service and experience. Was pretty much in and out! Also, Jason has a pretty dope playlist, be sure to Shazam it while in the waiting room :)

Ja
Review №87

My husband and I were referred to this location! Jason, Will and the Music Man (James) were excellent! Customer Service on point, everything was explained to us thoroughly and the tires and rims are perfect! Oh! Did I mention the music while waiting was FIRE??!! LOL! Stay up yall!

Ti
Review №88

Awesome service with the two gentlemen, I will definitely come back again. Merry Christmas

Vi
Review №89

Great service eventhou they were unable to mount my oversize tires

Jo
Review №90

I love coming here they are professionals. Always work with James Lovelace, hes fast and courteous with his service

Mi
Review №91

Excellent customer experience, great service, and very attentive. Will definitely be going back

Ri
Review №92

Jason and Bryce were professional and got my new tires mounted and balanced. Once you deal with these guys one time, you know they are dedicated to taking care of their customers.

no
Review №93

I was frustrated when I found this place, I had been given the runaround a few times about what was wrong with my car. And that I needed a front end alignment. When I got there I was told that the alignment would be about an hour and a half. A bit later, they called me and told me that my tires were extremely bald and that was what was making my car pull to the left so hard.. and if he did do the front end alignment that my car was still finna pull .First I was angry because I wasnt sure if he was right.. so I went and I got four new tires and most of the pulling stopped I was surprised he was honest..So I decided to go back because he was nice enough to tell me that my tires were bald instead of just giving me the alignment and my problem would have still existed.. So I have to thank James Lovelace for not only being honest with me but keeping your word on the price I paid exactly the amount I was told at the beginning no hidden costs. The building was clean. friendly staff, easy to find and I would definitely recommend taking your car, you invest money into to.. RNR tire express. They also have some really nice rims they also do financing so I gave this a 5 starts for a few reasons ..thank you again ..truly...

Ja
Review №94

Good customer service. Very clean establishment.

Ka
Review №95

I came in today for 2 new front tires for my Lexus 350 and everyone there was very helpful, especially Mr. Jason he knew exactly what I needed and gave me a good deal on 4 tires instead of the 2 because he stated I needed them. They took care of me and I was greatly appreciated. I definitely will come back and refer others. What a great experience.

Mi
Review №96

Unhappy with my recent rim and tire install from a local tire shop I reached out to Joshua in hopes to remedy the situation. He told me to come in to discuss my options. He showed me pics and set me up with the right fitment for my Accord Touring. It transformed my car 1000%. Not only was i amazed at how aesthetically pleasing it turned out to be but he managed to squeeze me in that same day. I was totally satisfied and cant stop smiling everytime i look at my rims.

We
Review №97

Iv gotten tires from RNR before and I finally decided to get rims i always wanted James, Jimmy and Luis have always taken care of me and have always gone above and beyond im definitely a customer for life these guys rock

ri
Review №98

The staff is knowledgeable and friendly. The work looks fabulous. I would absolutely recommend to everyone. They are honest, competent and quick. 5 star service.

Ma
Review №99

Highly recommend using them! I’ve been to a lot of places for tires replacements and needs, by far have never received anywhere close to the service I got today! James Lovelace was excellent in getting us set up and even set me up for a future off-road set up! Very knowledgeable and even the installers in the shop side, amazing and quick and even cleaned the new tires up and even left me an old one for the dog to play with! I won’t go anywhere else, even after I move, I’ll make the drive to use this very shop! Thanks guys!!

Te
Review №100

Jason helped me out with new rims for my duster. He knew more about the rims and the tires than the manufacturers did and he knew a lot about classic muscle cars. Excellent service, I’d give the guy more stars if I could

Information
100 Photos
100 Comments
4.9 Rating
  • Address:818 E Little Creek Rd B, Norfolk, VA 23518, United States
  • Site:http://rnrvirginia.com/
  • Phone:+1 757-588-7655
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Truck accessories store
  • Truck parts supplier
  • Truck repair shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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