They charged me 160 bucks for a diagnostuc check and then could not fix my car!! That should have been free if they cant fix the problem, i am so mad. Then they say i need my catalytic converter fixed when Big Al s. said no i didnt! And they are the ones who recommended them . To pay for anything when they Didnt fix anything because they couldnt was unbelievable and it never should have happened! when your car cannot be fixed by a mechanic at their shop they should not charge you For diagnostic check to tell me what needs to be fixed and they cant do it. Take your vehicle somewhere else!!!!

I love these guys. They are always polite & friendly. They do get you in & out as quickly as possible but above all & most importantly they are honest ! Things are hard enough without someone jacking up the price of your auto repair. Being honest is what will keep people coming back kudos to them. 😊

The staff was pretty cool value is great. But my problem was I was told my tire pressure sensing value was rusted and had to be replaced When I took it there to get 2 tires replaced. On the receipt it states. Our policy is to show you all the worn and/or replaced parts with a full explanation of services rendered. I thought the piece would be in the car but it wasnt. I was never shown the tire pressure valve. It was working before I took the car there. They offered to replace it for $125.00 dollars. Really? ONE tire pressure valve? Its just a speculation but I believe it was broken when one of the mechanics took the tire off. I was in a rush and didnt have time to debate the situation because I know I can replace the valve myself for 20 bucks. Also the valve disposition was not printed on the receipt. They just replaced it with a regular valve (valve without a tire pressure sensor) I dont really want this to serve as a negative warning because it my have been an oversight. But if you need something replaced it might be in your best interest to ask for the worn/damaged piece when you depart the store.

Very professional and friendly. They were fast with replacing my tire and the cost was very reasonable. It was my first time here and I will go here for now on.

Quick, efficient, and affordable! Friendly service, excellent bargain. $40 for a mounted, balanced tire out the door is a great deal. If I get into a jam again, I’ll definitely be back! Thanks, you guys!

Called ahead of time to verify they had the tire I needed. In and out in under 20 minutes . Great pricing and reliable team .

They’re quick and reasonable priced. But they will scratch your wheels, I should have gotten a plug instead of a patch to avoid the rims getting scratched. But my first plug from them, came out within a few days. Stay away if you value your wheels appearance. Never again. It’s so easy to do it correctly, might I suggest YouTube as a training tool!

AWESOME CUSTOMER SERVICE!!! The guys running the front desk had me in and out. I came in to replace a flat with a new tire but had questions about buyiy a whole new set. They answered all of my questions and presented me with options related to what I wanted. I was able to walk out the door with a new set of MTs and didnt feel like I got ripped off!!

I work here so I gotta love it. We sell new and used tires

Easy, accommodating, got me on the road in no time flat (no pin intended). It wasnt a pin, but a nail that I hit BTW 🙃. Thanks guys!

Grest price and fast work.

I went to get my tire plugged, if it could be. I saw they were busy but everyone was professional being able to fit me in and letting me know it was a bit of a wait which I was fine with. I appreciate it when a business can tell me straight up that either it can or cant be done without looking stressed about it. The tire was plugged and is doing great (actually thought it may have to be replaced but nope). They were very nice and the price was great, I will be coming back from future services.

My go-to for anything Tire and wheel related, I always bring my Charger in for a few things and these guys always take care of me whenever I swing by whether it be to throw a new set of tires on or to swap out my wheels for a new look, and the prices are really reasonable. Even when a minor problem occurs, they never hesitated to fix the problem, which is the reason I’ll continue to come back and give them my business. I definitely recommend dropping by instead of heading to places like NTB tire or those chain quick shops if you want fast and true service. Thanks guys keep it up!

I understand mistakes if it’s something you don’t repair normally but mismatched tire sizes??! Your shop is called Tire City. I now have two different sizes on a $40 grand sedan. This is not good.

Had my car towed there and they offered a fast diagnostic, fair price, and quick repair. Shortly after, I needed a new tires, and they went above and beyond with the service. As someone who doesnt know much about cars, and was easily overwhelmed with all the options on where to take mine - Im glad I went with the recommendation for Tire City!

Good prices and quick, coming back for sure

Very nice. Quick too. I was in and out within 20 minutes because my tire needed a patch. 15$ and 20 mins later and its good as new. Would definitely recommend and will be coming back. Everyone looked like they were working hard and everyone was very nice to me. Overall a great experience.

I love that Tire city is so responsive to any and all feedback or reviews, that shows professionalism and is what makes a company trustworthy. Many people especially in this current economy cannot afford brand new tires so having the option of quality used tires is so important! Thank you for teaming up with @PiccMeePrizes to help show future customers what you have to offer! #PiccMeeTireCity

The best place I’ve every paid for tires!! I couldn’t believe how little I paid for the 2 back tires I needed. Service was quick and all the employees were very kind!I work part-time and am still in college so I was so grateful that the price was so affordable for the tires. I will absolutely be coming back to Tire City for the remainder of my car’s life and for every car I own here on out!!

From what I can tell by the reviews here, this shop is really an A+ shop. I travel to the Hampton Roads VA area regularly and if I’m ever in need of some vehicle work while in the area I’ll definitely give this shop my business first! You don’t find too many shops who truly value their customers and the customers time! Thanks guys for being an awesome shop!

I neglected to get anyone’s name but they got me in and out. Came in only for one tire and was on a donut. Ended up changing another one while I was there. The guys worked together & quick too!Changed two & rotated them!Thank you again!

I stopped in due to a sudden flat tire. It was a used tire at discount but the tread was still very good. if it was cleaned and shined I could swear it was new. was in and out in 15 mins. very nice staff. they even warned me my car has an open recall and explained the part to me.

They are a great company who do amazing work. They are a reliable company with astounding customer service. Their staff is courteous helpful with great work ethic. If I had problems with my vehicle I would definitely trust them to fix my car.

Russell and Josh are great. Thanks guys.

Ive been here 3 times, tomorrow will make 4 for a belt replacement, and ALL 3 times Ive had nothing but FAST and superb service at VERY affordable prices. The first time I was able to get a used tire for my previous SUV for about 35 bucks, which was ridiculously cheap since the cheapest new tires I could find were over a hundred bucks more. The second time, which was about 3 months ago, I had two new tires (which I purchased online) installed for 20 bucks each and was in and out in less than 30 minutes and still have them on my car and have had no issues at all since. The third time which was last month, I had my front brakes (which I also purchased myself) installed, which took less than 45 minutes from the time I arrived and only cost 60 bucks. As I said previously, tomorrow Ill be going in for a serpentine belt change, which I was also only quoted only 60 bucks. Now the only small problem Ive had is that when I had my front brakes changed the guy who installed them laid one of my hubcaps facing down and scratched it up pretty good. However, I didnt really think it was that big of a deal, especially given the really good and honest work and great competitive prices Ive received from them thus far. I should also mention, both of the gentleman at the front desk who helped and greeted me when I first came in were very professional and cool. I forgot their names, but one of them had a beard...Ill try to find out their names tomorrow and will come back and edit this review to include them. But all in all, this is exactly the kind of place that will do well because they are consistent, professional, they do great work, and have very good prices!

I heard good things about this! If you want to experience a luxury feels to your car tires, say yes to Tire City in Norfolk, VA! They will never disappoint! It is the top rated tire city in the area, so visit them if you have a chance. Trying it out won’t hurt. You’ll never know, this can be your car’s favorite to go to shop! #Cashper

Tire City is my new go-to tire place for our familys vehicles. I was a Cider Tire regular for over 10 years! But their prices kept going up and up. One day about a year ago, I had a blowout literally a block from Tire City and was in a rush to get to work. I limped up to their garage and they took care of it quick enough that I wasnt late, plus their price shocked me at almost 10 bucks LESS than Cider Tire, plus the price included tax, and they didnt try to charge a old-tire recycle fee nonsense. And the folks I dealt with there were really cool guys.....good initiative .....

I first visited Tire city a few months ago with a flat tire. The technician had it plugged and I was in the road within 15-20 minutes and price much lower than what I was expecting to pay.They surprised me with great service, tires, and pricesVery professional and would recommend them for any repair youd have tire related or emergency related. Youll be in good hands.

Fast and friendly service. It was 40 dollars for a single tire repair for me.

Professional fast and courteous service. Our vehicle broke down just outside of I 64 East outside of Hampton Virginia. This happened at 1:00 in the morning in area with which were not familiar geographically. We were towed to Tire City in Hampton VA, based upon the suggestion of the AAA driver who towed our vehicle.We stayed in their parking lot overnight until they opened at 8 am. Even though they had tons of other appointments, they fit us in and didnt overdo it on the repair.They got us diagnosed, the part ordered, and delivered, and back on our way in under 2 hours. They moved quickly and didnt suggest needless work and saved us some money in the long run.Very professional and would recommend them for any repair youd have tire related or emergency related. Youll be in good hands.

They dont do diesel truck anything. Didnt even stop by. But they have fixed my work van brakes before and they were timely, Professional, and affordable. Just gotta diesel truck I am sad to say I have no more business for these guys but I hope this review helps.

Needed a used tire to replace my flat one on my wheel and was in and out in 30 minutes and during a busy Monday morning. Thanks guys

My experience with them is great and all the workers there are very friendly and professional. Would definitely comeback again. Thank you for the nice service! Stay safe. 💛

Professional... courteous...listened to concerned fixed problem for fair price.

Very polite service. Had me taken care of in no time! Would recommend anyone come here! They do not almost a 5.0 star rating for nothing!

They are kind, professional, work quickly, and a man named Harry was particularly cool. They couldnt fix my flat, but he made it possible to get a tire from them by being flexible in problem solving. 😘😘

I went in with a flat tire. The technician had it plugged and I was in the road within 15-20 minutes. Very nice crew and very nice price! I would go back there anytime. I would recommend them for quick, convenient and affordable service. Thank you from a single Mom who needed to get home safely from work. You guys rock!

The best thing about this place is the prices and the friendliness I came up here about 20 minutes before they close and I was able to get two tires for a very very fair price fast efficient and professional I will keep coming back to this place and I highly recommend them. 5 stars!!!!

Dont discount the brick-and-mortar stores. There are many times when they can beat an online retailers price and provide a more complete service, from mount and balance to tire disposal. Tire City does it all

This company is wholesome and professional. Kind hearted people who will put you before business. They care! They give back to people.

Got a tire from the and figured out a few days later it was lobsided and had defects in it . Came back a week later to get a different one cause i had a receipt then a week after the tire went flat . POOR QUALITY TIRES never going back

Havent been here yet but Im sure its just top quality all in all based on the reviews!

Incredible service! will recommend it to anyone. Every penny is worth it.

An awesome company who cares about the community and goes beyond just service to show it. 10/10, would recommend.

I had a vibration under the gas and brake pedal that 5 other mechanics couldn’t figure out, at least not correctly. Other mechanics told me it was the engine mount, tires, wheel etc. it was neither! Tire city figured it out almost instantly- it was the axles that fused together. They took care of it the same day at an excellent price. Now my car rides like Butter! Thanks guys.

I can tell that that they offer great service because they have their regular customers that are coming back to avail a service again for their cars. Great job!

Good Place for all solutionsIts legit and trusted. 😇Highly recommended 😍

My name is Matt Magee and, when in a jam, used your company. My car had a flat tire and it had also been running rough. Service was excellent...thank you so much!

There are many tire shops in the area, but Tire City is the best. They are kind, professional, work quickly, and a man named Harry was particularly cool. They couldnt fix my flat, but he made it possible to get a tire from them by being flexible in problem solving. This is really a great shop, and they do all manner of repairs, not just tires. I appreciate their service very, very much. Harry allowed me to get it done and get on with my day in no time.

Ive heard so many great things about them, really really convenient and also works diligently and professionally!

Very good quality❤️ hope every one will trust this excellent services @me_tution

I received excellent and quick service. The price was awesome. I needed two rear tires mounted and one front rotated. I will definitely go back.

Its helping the community a lot, Helping people in these tough times is really a noble Job, keep it up, really 💯 good

Heard only positive reviews from Friends, does theier work perfectly and you will be getting best service for sure.

Ive heard a lot of positive things about this company, if Im ever in need of their services, Ill definitely look them up.

Russell, Brian and the entire team are GREAT. I have been going to them since they opened and their service is the bomb. These guys hustle (in a good way) everyday. Rain, cold or heat you can pop by and get your car fixed.Their prices are the best in this area too. I have NEVER felt like they tried to take advantage of me. In fact, there are times I have sent my wife up there and without hesitation they treated her fairly and gave her the same prices.I can’t say enough about these guys! I’m a loyal customer for life.E. JacksonNorfolk, VA

If you want fast and true service this is great.Thanks guys keep it up!

I needed to get my rear brakes and rotors changed before I get my car inspected and I read the previous reviews before I chose to check here and see if they were able to help me. As soon as I pulled up a gentleman immediately came out to greet my son and I and when I walked in everyone was nice and immediately told me they could help me. I’m super grateful to Tire City for doing my repairs and such an affordable price and doing a wonderful job. I definitely recommend anyone to check them out.

This was posted in error. I was trying to click the business above yours in Google and it took me to you by mistake. Because you responded, I see that it did not allow me to delete the one star😳 My sincere apology. Please accept this 5 star rating for the error. Your ratings are high so you are obviously a great place to do business!!

Thank you for sponsoring @PiccMeePrizes! They are a generous company bringing happiness all around! They have helped many people a little at a time!

What a good place to take care your car. Love it ❤️

Great service. Had me in and out in under 30 minutes. With 2 tires plugged and fixed.

Piccmeeprizes brought me here, so it means the company has a good quality products.Highly recommended everyone 👍

Came highly recommended, and rightly so. Got my two front tires replaced in less than 10 minutes at a great price! My go to stop from now on. Cannot recommend enough.

Legit bought tires there and am very good friends with the owner. We have teamed up to give back to the community on their time of need and find a new way to advertise their service 10/10 #Cashper

These guys are fast thanks Tie city

I’ve heard amazing things about this company !! Best in town, professional, reliable! Next time I’m in need, I’ll certainly be visiting this page again!

Good place amazing service prices are super fast and quality work.

They have high quality with an excellent service in a good price

My husband needed his tire plugged. Quick service...only $15 and we were on our way. Im sure my husband will be back if needed.

Very helpful and nice.Looked awesome to me

I love this place, great customer service, fast & accurate 👌

Awesome service. Took care of us with no charge before got the road back to Detroit

Amazing service with amazing prices and super fast quality work.

I live out of town but go to VA often enough to save my tire issues specifically for you guys. Ive been in a few times and every single time I go everyone is super friendly and polite. The prices are great, hence why I drive from MD to get my tires checked out. Last time I came in they were very up front with me about needing a new wheelbareing and offered to do that for me since I was already getting new tires. I highly recommend you all and dont plan on going anywhere else for tires.

I havent experienced their service but Ive been seeing a lot of great reviews, also PiccMeePrizes LLC trust them enough to recommend them to us! 😄

I really like and are interested in the products being sold, because I see the products being sold are all good and high quality

Always courteous & Honest 2day I went to get a plug and I promise you b4 I sat down my receipt was ready and so was my car. Ty Tire City.❤

Based on what I saw, they had a good business and they deserve good reviews🤗

Heard some really good things about this. It definitely is really good

They always do fast, high quality work and for a fair price. I dont trust many auto shops because I am very particular about my cars but I get all my tire and wheel work done here. 100% would recommend to anyone.

The tire repair I needed was a small task. The guy quoted me a price much lower than what I was expecting to pay. He had it fixed quickly and I havent had any issues with the tire since.

Usually have what I need and price are good.

Nice shop. Very good prices.

Very professional business. Recommend 100%

I called in at 9am to get 4 tires for my truck. I brought it in at 920. I got 4 basically brand new tires mounted and balanced by 11am. Exceptional customer service! Awesome deal. Couldnt be happier. Only cost me $250 dollars.

The guy quoted me a price much lower than what I was expecting to pay. He had it fixed quickly and I havent had any issues with the tire since.💙

Great fast, polite, and affordable service to get a used tire put on. They were very fair and honest about the tire we got. The price of tire and service rolled into one. Would definitely come back!

Amazing service. Very professional and would recommend them for any repair.

Everything was pretty much on point the only thing I would question is about vowel stem costing $20 to replace. Other than that, they took care of me fast.

This place is amazing and your call will be treated as a king.

Believe the good reviews! Was in and out in just over 10min after spotting a crack in my old tire this morning. Got it swapped on my way to brunch! 🙌

Russel and Bryan are running a first class operation. Good tire at a great price, installed quickly with no BS and at price quoted. A rare thing these days. Thanks guys!

Ill back again 🙏 thank u ☺️

Im pretty sure they are able to repair some cars!

I love this place, I got both front wheel bearings done here for an awesome price. They were fast and efficient! Will definitely be returning for other needs in the future!

I seriously travel to them if something I need is something they can fix! Always friendly and honest! Will continue to come as long as I’m able to, you won’t be disappointed coming here if what your looking for is great prices, knowledgeable help, and quick service!

UPDATE August 2020: I had to update this review. Weve come here several times since my original review. This shop is still the best Ive ever been by far. They are always fast, professional, and MORE than fair with their pricing. Case in point, I brought a mounted to here today that wouldnt hold air, turns out the valve stem failed. The guys replaced the valve stem for free, and I wasnt there more than ten minutes. This shop is not about just trying to get your money, they seem to care about taking care of customers. If only every business was like this.Original review: My wife had a tire fail on her Honda Civic on Sunday, it would not hold air at all, the inner side wall was ripped. We got a spare donut put on but really wanted to get the tire replaced asap. Her tires go for about $100/ea. new, but weve had good experience getting used tires in the past and really needed to save money. Tire City came up as the only place in the area that was open Sundays. I called and spoke to Bryan who was friendly and professional. After a brief hold he confirmed they had used tires in our size in stock. We got there and the parking lot was packed, I was worried we would be waiting a while but they got our car into a bay within minutes. They had a lot of guys working, and were very fast. We got a new looking tire installed in less than 30 mins, for only $40. They also fixed an issue we had with the bolt that holds the spare down, and adjusted the air pressure on the other tires, free of charge. Just as importantly, every person that we spoke to there was friendly, courteous, and professional, which is rare at any mechanic shop. We highly recommend this place to anyone and will only come here for tires from now on.

We had an emergency on the freeway where our tire blew. We were taken by a tow truck to the nearest tire repair store (here) and we could not have been luckier to have ended up where we did! Manager and workers are fantastic, they replaced our two back tires and we were literally in and out with our car fixed in less than 30 minutes. We got two used tires (it was difficult to find tires for our car AT ALL) for just $80. We had the option to buy two new tires for $220 total, and it would have taken just 30 minutes to come from their warehouse.We will be returning in the future because our experience could not have been better.

Great as always.