Overall a great experience. 1 star missing cause they promised me tires on Monday, but they didnt get there till Thursday. Staff is very helpful, quick to offer rides to and from work, and tire prices were best of the 3 places I called. Ill be back!

If you get your vehicle there on time its pretty fast labor. I like to think that its quality as most things they have said its guaranteed. I havnt had any parts they put on break(yet)... I feel the rate is fair and competitive! They cut me a huge break when I took on the Goodyear credit card. Its been a trusting place to take my truck.

Everybody down there is very good to me and appreciate the service they give me

I talked to a guy named Jeff he was very knowledgeable in the tires I was looking for I wanted something bigger Hi my truck so he had the perfect tire that I was looking for. The prices are comparable to everybody else but the service is what I appreciated. I will return for my other vehicles for service and tires Thanks Jeff

Fastest and best service ever provided. The shop guy was professional by skills nd fast by hands. The desk staff was nice,respectful with words. Overall it was very gud experience visiting tht place.

Amazing service! Chuck and his service tech were beyond amazing and helpful! Very friendly as well. We had a flat tire on our RV and they got us in immediately and were happy to do it! Thank guys!!

The people are helpful. They can usually get you in in a couple of days. They have a tendency to find things your vehicle needs that may not be as necessary as they imply. Seems like a lot of mechanics do that.

This used to be the only place I would go, until today. My check engine light went on and I stopped in so they could check it and I could set up an appointment to get it fixed. I have done this 3 other times and they have always been very helpful at getting it figured out and fixed. This time they wouldn’t do anything until I paid them $100. I have never paid that before. I am a single mom and have paid over $2000 in repairs this year here and will no longer go back. I can’t afford $100 just for you to tell me what is wrong especially when someone else will do it for free. I am really sad because I felt like I could trust this place with treating me right as a single woman. I guess things have changed and I will be trying out new places to get my van fixed.Edit: they called me and said there was a miscommunication with a new employee.

Great place and quick service, everyone else in town was over an hour wait and they got me in right away and were able to tell me everything that was wrong. Great customer service

Im a truck driver. I wasnt too sure about coming here because its in a mall parking lot and theres certain places you dont feel good going in a 70 long vehicle. It was the only place in the area open on Saturday though. Turns out not only was it no problem but its easily one of the best shops Ive ever been to. It was fast, inexpensive, and the guy who did the repair (Jeff) was friendly and did excellent work. If youre in the area and you need tire work, roll right on in here. This is the place.

Got the Tires I wanted,at the price we agreed on, got me in and out like they said, this is the 3rd set of tires I have gotten from them

Got me in right away for new battery..had slow leak tire but was 10th in line they checked all air Ill fix later been dealing with slow leak a couple weeks so..

I can not express in words what Graham has done for me as a customer. They definitely went above and beyond any expectations I had to a point- Id rather not go anywhere else locally. The service technicians are very thorough and the Office Engineers are so knowledgeable & honest! Ive been searching high & low for this type of respect & I believe I found it with Graham Tire. Thank you for keeping me on the road properly & safely. Youre dedication to your job certainly doesnt go unnoticed to me & for that, I Thank You. 😎Mary C

Didnt have the tire we wanted, they wanted to charge $70 for the tire and order it. We found it cheaper at T.O tire

Very friendly staff, a little long on the wait to get a new tire put on my RV but a good experience here.

Stubb is extremely knowledgeable and very helpful! They were excited to make sure I got what I needed.

They have very good service skills

Didnt get tire service. But I am a truck driver I parked across from them and was walking to sonic and they let me walk through there shop they were very friendly!

Excellent Work & Service at a Great Price! Chuck knows cars inside and out. They fixed my Acura and my Chevy. Short wait time. Great customer service. Friendly. Good prices on parts and labor. I highly recommend them for everything. I cant say enough about what a great shop this is to have your car or truck fixed.

Went in 2 weeks ago to price tires. I have purchased several sets of tires from them in the past. Anyway, the service manager (not Stubb, do not know his name) was not very helpful. He got upset when I wanted to look at other options for tires than the 2 options he quoted me, so I figured he did not want my business. Thanks to him I will now go elsewhere, I wonder how many other potential sales this guy drives away?

Great salesmen and the guys in the shop do a good job. They will try to sell you something/add an additional repair that you may or may not need. Only pay for what you arranged to have done in the first place is my word of warning.

Very friendly, honest, thorough and knowledgeable.They sell a great tire! I own a set of their assurance weather ready tires - excellent on the ice and snow!

They have taken care of my vehicle a few times and have happy with the service, very few shops that can get you in quickly and get you out quickly in this town. Many shops have a long backlog, since I’m single and have only one car that’s pretty important to get my car back. also watch out Ive heard people leave this place with new problems with their vehicles.

Friendly with top quality mechanics...attention to detail....

Salesman, Glen, was very cordial and helpful, explained the advantages and disadvantages for the different choices of tires that were available. Was very positive about the Goodyear product line. Appreciate d his knowledge.

Good at tires, but Ive had questionable experiences with mechanic work. Usually a few hundred dollars more than what they quoted me and at one point got my vehicle back with more problems than when it showed up. Then got scolded by the service manager (chuck I think) for calling them out on it. They did mess up and got rid of a couple tires I wanted to keep but they made it right with me. Other than that friendly staff and pretty quick and detailed Im explaining what has been or needs to be done.

Excellent service

WOULD LIKE TO GIVE A A++++++++ TO THE TEAM AT GRAHAM TIRE. GREAT CUSTOMER CARE IS THERE MAIN CONCERN! I WAS HAVING TROUBLE WITH 4 NEW TIRES PURCHASED EARLIER AND THEIR TEAM HELPED ME THRU THE WARRANTY WORK AND THE PURCHASE OF NEW REPLACEMENT TIRES. THEY INSISTED ON A RIDE I NEEDED WHILE THEY WORKED ON MY TIRES. DROPPED ME OFF & PICKED ME UP! THANKS GUYS!!

Great service.

Always fixing my cars

Always able to get you in-and-out very quickly

Always great service.

Nothing really to like about it. I dropped off a rim to have a new tire put on. I was told it would be ready the next Monday. The next Wednesday (two days late), after not receiving any correspondence, I called, and was told it would be done Friday. They called Friday to let me know it was done (4 days late). This was all a simple tire swap on one rim.I then scheduled an appointment for 2:00 the following Wednesday for an oil change and the mount. When I got there at 2:00, I was told it would be at least an hour. It is now 5:00 and I still havent heard back (3 hours later). Extremely disappointed.I have yet to see how the actual service was.

I liked the place. Reasonable price and nice personal service.

Replaced a skid steer, super heavy tire for me in no time, thanks!

Always quick and courteous. Good prices. You get what you pay for. I get all my tires here.

The staff at the Norfolk branch is always pleasant and professional. They explain all options and then all the services provided.

I have a Jaguar convertible, they are the only ones in town I truly am comfortable with working on it

They take care of me like family, and I wont go anywhere else!

Good price fast service

Over the phone told me they can mount a tire on 22inch rim then when I get there told me they cant? Its 2018 and many new trucks have 22s maybe its time to get some better equipment and staff was very rude. No longer ever going here for vechicle needs after 5 years.

This is the best place to take your vehicle, the staff is awesome and always willing to help!

Their techs have never held the right end of a wrench before. It took 4 hours for a oil change because they stripped the plug and i had to bring it back because when they put the new plug in it wasnt tight enough and i leaked oil. I have been to several graham locations (spencer iowa, sioux falls south dakota, yankton south dakota) and have had similar bad experiences. Needless to say its a chain issue more than any one location. They all suck.

Took my Suburban in to have tires rotated and a sensor fixed. Was in for less than an hour

Kelby took care of not only my flat tire but he also made sure my other tire had the proper air pressure in it. Much appreciated

Ive been a customer of Graham Tire since the early 90s. They always give me good service.

Got a quote for a harmonic balancer of 165.00, i got out the 165.00, well to my surprise when ask for the total it was 345.00! What was the balancer made out of? Gold? I would not recommend this place. Over priced! They give you a set price then end up paying more.

I am always pleased with the personnel and the service.

Good experience this visit where I got 4 new tires

Everyone was friendly and my experience was fast and easy.

They put tires the back of my van and they broke my cargo net.

Always do the best job possibel

I always recieve good service here. Staff is friendly and accomidating!

Employees help you understand what is going on with your vehicle

I am not pleased with the service. I dropped off my truck to rotate my tires. I dropped off when they opened & I said I would pick it up in the afternoon. I made an appointment for 8:30. I got there in the afternoon & they had just gotten it in. I had waited 45 minutes to have them do it. What frustrates me is how I left it there for over seven hours & I had an appointment that they didnt get it done. Ill not be back! Not worth the time!

It was OK. I had to get tired. Cheapest place for now.

Nothing to like about it. You get told you have to have an apointment to get your oil changed. And drop off 1/2 hour early. And it take 2 hours from the time of apointment to change the oil.

Good Serv

Great Specials!

Service was as quickly as they could get to me

They have become a ripoff shop, I gave them several chances, beware.

Went in for free rotation of tires.

Got a oil change

After being more than 15 min it was as if we did not exist in the place we decided to leave that bad experience the staff did not care about us