Had an inspection done here. The owner is very rude and ugly. He talks disrespectfully to his customers. Unprofessional. They don’t thank their customers either and they charge too much. I think he may be a little too comfortable here. Take your car somewhere else.

I needed alot of maintenance on my car so it was rejected. But the second time they took me right in and I was out quickly. Which they are usually packed.

The mechanics where screaming at each other, their shop is disorganized, and they made up a repair that needed to be done in order for my vehicle to pass inspection so they could make some extra money on the repairs. Very shady

Horrible. Sat in line for an inspection for over an hour...first in line....nobody told me that the inspector was not even there even though I asked if they were doing inspections when I first arrived. Not to mention the place has become a junk yard

The repairs on my vehicle were supposed to start on 08/14 the mechanic told me my repair would be done in less than a week here it is 2 weeks later I still do not have my car and I have been told to give the 2 more days and to stop pressing them because it is a big job i have checks issued for parts and labor paying for this is not an issue the staff has been very rude granted with needing more time no one has called me to explain this I have had to call several times just to get an update once my car is returned to me ( because no other shop will take it with someone else starting the work on it already) I will not be seeking their services ever again this probably wouldn’t have been a problem had the customer service been decent but to be told that issues with employees is the reason my repair isn’t finished by the time I was told is unacceptable DO NOT I repeat DO. NOT WASTE YOUR TIME WITH THIS SHOP They are very rude and unprofessional

This place does good work, at a good price, and really go above and beyond. Its not fancy, etc-- but its a repair shop, not a salon.The staff has always been helpful and polite.I drive up from South Mills, NC to use this place.

Awesome people, good work and pretty fair price. Super friendly as well. They work with you if you need it. Only down side is they are super busy because of all the good things lol. State inspections are quick also.

Great place to take your vehicle for inspection and mechanic work

There good and will work with you on the payment

I attempted 4 times to get my car inspected at this shop. Every time I went there even at 8:00 am there were numerous fleet account cars lined up in front of me. Cars from dealerships. People who dont have a entire day to get there cars inspected are out of luck. Bad business when you put fleet accounts in front of loyal return customers! I called and was told to be there early only to find 7-10 dealership cars with sales stickers parked in the inspection lane before they even open. I was one of there first customers when they moved to this location. Good service then. What happened Andrew? I will find a new place to take my money. Hope your discounted fleet accounts keep you in business. Treating loyal customers like this wont.

You know, I have been taking my cars to these guys for an inspection for awhile and sometimes they get backed up so I simply drop mine off and return to work. If you call ahead they will let you know how busy they are. They have done work to my cars in the past and it has always been reasonable (If there ever was such a word for automobile repair) and honestly diagnosed. I know because I diagnosed the problem before they got the car and sure enough it always was the same diagnosis and repair I came up with....I use them because they are convenient, reasonable and honest. They replaced an alternator and battery in my daughters car recently and had it done promptly. I will keep doing business with them in the event I have car problems that I cannot personally solve.

Best shop in Norfolk. Honest people that do great work. If something is wrong with your vehicle they take the time to show you and explain things.

This place was recommended to me by a friend. Since I moved to VA I was looking for a mechanic that I can trust. And now I can say I found it at international auto care . Their customer service is the best and they are very honest and explained to me very well what needed to be done in my car, and for the first time I didn’t feel like they were trying to oversell!! Overall the best mechanic I’ve had in VA ...and I’ve been in a lot of places ! Definitely coming back !!

Though I reside in Williamsburg, I always make the extra effort to take my vehicle down to International auto care in Norfolk. They have amazing customer service. Quick and well done repairs. Knowledgeable staff. Great ownership! I Highly recommended it!!

Overall a great experience.I feel like this guys took enough time to explain me what had to be done to my Audi, not just that, but the cost wasnt nowhere near what the other the other shops had estimated. Thank you!!!

They never have your car on time the owner has a very bad attitude

Very long wait. The guy doing the inspection arrived 1 &1/2 hours after the lady told me he would be there. When he arrived they put my truck to the front when I was 4th in line. Charged me $30 for the inspection and replacing a back bulb. While I was there I asked people hows the qualitybof there work. Everyone said that their work is good. Just long wait time.

Great place for mechanical repairs and inspection. Family own. Fair prices.

Good costumer service and fair priced . l didnt feel like I got robbed out of anything during my state inspection, which is usually my biggest concern . only down side was the wait but Ill come back for the peace of mind I feel I got

Nice place, the mechanic Niko is very nice and knowledgeable.

Family owner Good people work great!!

Great fast vehicle repair .

Good Customer Service. Long Wait

Friendly, helpful and honest.

Waited 2 hours and was the third one in line, got out 3 hours later very unorganized,sloppy and scammy business.

Excellent service at solidarity prices