Quick efficient service. The sauce were very accommodating and were very eager to assist us in any way they could. They were patients and explained several different things to us that we came in to inquire about. Had to have international drivers licenses processed here, they take the passport photos that are required and it was a seamless process. I believe this is a new triple a I havent seen it before and only learned about it when I was looking for the nearest AAA near me. 5 ⭐ for sure

Extremely helpful and planning my trips providing me with information as needed. Always professional and concerned about me as a person not just a customer. Been a member for many many years. Highly recommend this location and the staff!

Very helpful. AAA resources has been part of my family since I was a child. I believe that I couldnt have gotten as far without their assistance 👥

My insurance agent was very knowledgeable, helpful, and understanding.

Freindly and knowledgeable of the area very clean Maureen was EXCELLENT!!!

Waied 2 hours for help

I went to the AAA in Norfolk off of 22nd st. This is my second time using Linda Butler as my travel agent. She is awesome, she goes the extra mile to help you out. Once you let her know what type of vacation you want, she listens. She will give you multiple options to chose from & what works Best with your budget. The entire staff was very friendly & polite.

Impeccable service, they make sure you are safe, they make sure they listen to your immediate need and then help is on the way . I always get helped pretty fast .

I called the Norfolk, V.A. office to see how I could remove my mother because an agent had added her without checking to see if she was a member already or even living in the same state (Thanks AAA for “training” your employees.) I asked if I could add someone since it wouldn’t be beneficial for my mother. They said they couldn’t because it wasn’t their “fault” on what the other agent did.I asked if I could speak to someone else and I was given the number to the REGIONAl MANAGER named Leon. When I spoke to him I was told he couldn’t do anything at all and to pay extra to add someone else because that’s Corporate rules or speak to the Director of Member Services names Joni. Before he gave me her number he made the comment “I WOULD RATHER JUMP OFF THIS BUILDING BEFORE CALLING HER.” What kind of employees are you hiring AAA?It’s been 2 weeks since I left a voice mail on Joni’s phone and I still have not received a phone call.

Nikki Smith was very helpful. I switched from progressive to AAA. Im saving over $200.00 a year and have the same coverage.

I buy a deal from Groupon for 55$ it’s really worth it they towing my car for free in LA!

They hung up & never called back while on hold.

Patient and efficient

Went to pay annual membership dues, ladies at the counter worked together to get me help with resetting my password, which still doesnt work. They took my payment and ordered me new membership cards. They called Harbor Park to get information on the park. They gave me excellent customer service.

Nice office but appeared a little understaffed when I stopped. The very pleasant and helpful woman behind the counter seemed to be the only person helping customers. There were s few other employees at desks (and plenty of empty desks) but the woman at the country appeared to be the only employee concerned with helping customers.

Excellent service you can get your international drivers license here

Always great and friendly service. Helpful in planning a trip and everything associated with that. Thinking of other things that might be helpful.

Unfortunately they were closed when I needed my car jumped.....booooo 👎🏽👎🏽

Great travel agency Jo Mason travel planner, was excellent and very helpful in planning my trip. I will use them again.

Easy to work with, NOT the aaa remember going to with my mom as a kid. Modern and stream-lined to help.

The ladies at the front desk were very patient, polite, and helpful!

Lauren at the cruise desk is brilliant! Well worth the wait.

Very nice team..polite..and friendly

Great service.

I like the people at this location they are always willing to help

I like this location the best out of all the AAA locations in Hampton Roads.

I received quick and professional service!

Everyone was outstanding ....great place, and very clean.

I went to pay my annual bill, and the young lady at the counter was very friendly and efficient. I was in and out within 5 minutes!

Trip planning. Lauren is great!

Ive had aaa for 38 yrs

Great help with our fla vacation

Receptionist was exceptional.

Totally satisfied 👌🏾👌🏾👌🏾💕

Quick and friendly service.

Got my free passport photos

Crowded, waited 40 min

Wonderful service

Love it

Clean, friendly staff