Had a fantastic experience here. I stopped off on a return road trip to see if I could find a tire to keep in my trunk as a spare. They had the exact year make and model as my car and not only that, I had my 15 month old Great Dane with me and they let him walk back with us to pull the tire. My dog was a bit of a celebrity! I would highly recommend U Wrench It! They have all sorts of cars to pull from and the staff are courteous and professional. I’d give them more than 5 stars if Google would let me!
Best yard in the metro area. Good selection of vehicles, great prices and helpful/friendly staff. Would be nice if there were some pics of cars and an online parts price sheet. Thanks!
When I first went to u wrench it it was very reasonable. Now the owners and staff are just greedy. Its cost just as much for used parts as new ones. Check your prices before you go there.
They have my vehicle no one place it usually does so theyre pretty good I like them a lot
I found what I needed for a fair price. All the cars are well stock. Easy and fast to find any car that you are looking for. I have went several times and I most of the time I find what I need. Plus is a place to spend the weekend when you are bored. Dont forget to bring your own tools. They got all kinds of cars you will find anything that you are looking for
Very successful trip today. Great place, plenty of inventory.
I appreciate the kind and considerate manner I was treated by your company. Carlos the pick up driver was no less than awesome. I would recommend your company to anyone looking to sell their old car..Thank you so much Carlos for your kindness and patience with me. God bless you.
Tried to get rid of a junk car and they offered me a deal for it. 2 days in a row Ive been waiting on them to get my car and nobody came. Called the business and driver multiple times but to no results. Driver never even responded, either. Do not give them anything because they will waste your time.
UWrench purchased my totaled vehicle, through a third-party website. This was a very smooth, clean transaction. They quoted a price, stuck to it, and paid cash. The front office person and the tow driver who picked up my car were both very courteous and professional. Highly recommended.
Good selection and prices. The yard is well organized
Most courteous workers, best prices, of any yard Ive been to in past decade. They make junkyarding fun. Well worth the 6 hour round trip drive.
Great place. Obviously if they have your part will be hit or miss, but prices are fair and staff is nice. Lot is pretty clean and not muddy like some places.
Good place, much better than the pull a part nearby. The employees are friendlier. The facility is nicer. They have a good inventory and usually more likely to find what I need.Only thing I would definitely like to see come back is parts pricing on their website. You have no idea what youre going to pay for something until you go to the work to pull it off and take it to the checkout. Used to be able to check on my phone to see how much the part was. Kinda discourages you from buying extra stuff you didnt come for which is a disadvantage on their part.
Good place to buy
Employees are selling trans and engines while the customers are waiting for the cars to come out in order to get the parts, when the cars come out they come out without the parts customers need. They are making their own profit off the trans and engines, while loyal customers are missing out. This used to be a good place but not since they starting putting out empty shells........Would like to speak with the owner please send me an email [email protected] thanks in advance.
They make up pricing based on what they think they can get off of you.Reply: yall literally took your prices down from the website and on site so you could charge whatever you want....
Love this junkyard great prices and very organized
Not big, but big enough to find what you need. 😉
If you dont mind getting your hands dirty, this is the place to find auto parts and accessories that would cost a lot more retail. Bring your tools, and start wrenching away..lots of cars and trucks, lots of years makes and models..
About 3 months ago I went to return an item... But couldnt return it because they said the item was not the same. Scamers $$#@
Your lazy workers don’t want to admit people after 4:30 then you should change your hours to 4:30 and not waste people time and gasoline coming here..I went to pull a part and the open until 5:30 pm that could have been money for you
You wrench it was the best place that I have ever been for a car auto they had Friendlys service with a smile and making me feel comfortable and at home it was almost like a family event I love you wrench it more than Pull-A-Part any day
This place is a lot more organized and helpful then pull a part. I was able to find multiple vehicles of the same kind that I was looking for and left with all I needed. The parts also come with a warranty.
Great yard, helpful service and a huge selection of vehicles for parts.
Employees are trash. Let me walk away without checking box and then took a part I already had in the box and said that since they didn’t check the box before I left, they can’t let me leave with it. How hard would it have been for them to call me and say, “hey wait I didn’t check your box”. I’ve never been here before and didn’t know the procedure. Don’t go here because they are obviously incompetent. 😂
Got alot of junk 🥴
Always great service practices by the staff
I just left You Wrench It, in Norcross.Great experience. Most especially Tammy, who pleasantly greeted us, and thoroughly explained how it works.They had wheelbarrows to borrow, water, free hot dogs, a waiting area with a television, an excellent map showing locations of the vehicles grouped by manufacturer.Again, thumbs up to Tammy.
U Wrench IT has come night and day from where it was at in the prior years. The staff is outstanding they always go above and beyond to help all customers. The showroom is extremely clean and has the feel of a real retail showroom. The yard must be one of the cleanest yards in the state. The inventory is great always find what your looking for and if you do not the cashier even ask you what you were looking for. Coming into to U Wrench IT you get that real welcome feel . I highly recommend coming in and checking the place out. You wont be disappointed!
I Work for U WTENCH IT for 10 months ! Never once got even at least a 25 cent race when I was promised a raise after 90 days of employment .they tested us daily to see if we knew our car parts adequately never once did I score under a 95% test average but still was unable to require for a race .very unprofessional & Horrible management skills from the general manager ken . Not to mention with in such short periods of time he fires people left and right I highly do not recommend this work establishment.
I love this place and the staff if very friendly. I think most of the complains about the place are from people with attitude (you can see it in the comments), and I can understand why that would result in a negative experience.I always come in with a smile and am rewarded back with the same smile from staff. They change the inventory frequently, which is good as there is always more fresh parts to pick from. Pricing is good for the most part, and when I happen to get a part which is not as expected/ not working, I had no issues on returning it for store credit.One suggestion I would make, is have the website reflect what engine + transmission each vehicle on yard has (like their competitors next door), and not only the make, model and year. I had two trips to the yard already (I am 50 min away from it), and from all the cars that match the description, none of them were my engine and transmission which I needed parts for, so I went home empty handed.
This place is the best if you want to junk your car. The manager is cool and I would recommend getting your vehicle towed so you can get top dollar
This place is GREAT! I have been to every junkyard in the Atlanta area and nobody beats the overall experience here!
Great people and great prices! These people went out of their way to help me and even got me a tow truck to bring that part to me that I needed. Just ask for Hugo.
Able to receive text once a vehicle your looking for list on the yard
Love this place!! great customer services,(always happy when i find Tammy)..shes willing to help with great attitude and a beautiful smile,also a great selection of cars!! i always come out with something even when not what i was looking for!!
Make sure you wear boots, that gravel they use is slippery. And if you gotta pull anything heavy, its all up hill on the way back inside. Core charge on everything too. Still, not a bad place. Cant expect too much from a junkyard.Although, this is the first one Ive ever been to that has a restroom, with gojo in it, and it was actually clean.
Overall a pretty good experience, they had the car I was looking for and pricing was rather reasonable. It was a bit irritating that they only take cash for the entrance fee. I had to go to an atm so I could pay this fee to enter.
I bought a battery and they charged me $60 based on the advertised sign attached. When I told them that 47 + tax minus 10 for core makes it $40 and not $60, the manager told me the sign was wrong and he put a price that he felt was right at that moment. I expect a response or I take it to the higher authority. it is not about $20.
This was first experience at a junkyard in Georgia. Heck the last time I visited a junkyard was in my twenties, back home in DC. Anyway, my search for a Rim & tire for P195, 65 R15 sized tire was long and tiresome. AT LAST! SUCCESS! The beautiful African-American customer service, with the curly hair, (Sorry I didnt get your name) was very helpful and extremely kind. I would have given five stars had the short Asian woman (Sorry no name) didnt insistently harass me to check my bags, even when my shopping experience was incomplete.I know the importance of controlling shrinkage in business, but her demeanor and approach is off-putting to consumers. I would advise her when she approaches customers it would be wise, to alert patrons of the policy, because being offensive and evasive will affects peoples perception of customer service. Ultimately, thanks for your help! (Dark -complexion customer service male, was very supportive well! Kudos. Thanks for teaching how to read tire size!
Just got a good deal and didnt even leave the lobby. Glad they can check inventory at the front desk before you enter. Staff super friendly. Will return in the future for needs.
It was my first time there and staff is really nice. I walked in and they printed off the row i needed to look in. I went back out to get tools and they offered a wheel barrel for transport. Paying was hassle free. Will def be back.
I thoroughly enjoyed the experience even though I had to get rid of my vehicle, they made it an quick and easy process especially one of the employees Michael who assisted me, if I had to get rid of a junk vehicle again I’d definitely go with u wrench it!
***upon my visit on 3/31/18..I was greeted with a smile by a young lady at the counter named Tammy. she was very courteous asked what kind of car I was looking for, to check inventory. she printed a list of the cars and the location on the lot.I thought cool. her co-worker Julie spoke with a smile also.And there was another co-worker who offered me water or snack, so I ask for her name and Tammy said Rosa very nice...And the prices are competitive too...future customer***keep it up!
Excellent service, very professional, corteous and punctual!
Good
Great and great people too
Nice place and staff was awesome
The so called manager is totally unprofessional. I couldnt get a word in with the guy and he rudely hang up the phone. The owner should fire and hire these type of arrogant uneducated people.
After getting wet in the rain pulling off a part, they charge damn near retail for it. Save your time a buy your part from the auto parts store, youll thank me later.
Great place I’m going back tomorrowI believe we need an auto parts like this in Athens g.a
Really like getting my parts there. The prices are great and they get new cars in every day.
Great people. Great customer service. Not to mention low prices. No complaints here !!
Great place very good discount
They are helpful, sincere, respectful and even very reasonable with their prices. Ill recommend them to everyone anytime
Nice lady the one in charge of buying the cars, no problems at all Everything nice and Smooth
Usually find the part I need. Good warranty on select parts. Inventory constantly changing. Check often
Best service and price two things I look for and they got it. Highly recommend
Went there needing an engine for my 2000 Honda passport left with a 2001 motor with 100,000 miles less for 100 bucks put it in and it ran great these guys are awesome
Decent selection of vehicles but they need to follow lead of Pull-A-Part and invest in golf carts to rent to customers to assist with large part purchases
Great friendly courteous salesman help you get to where you need to go find your part and very knowledgeable.
Great customer services! Better prices then pull a part ! Esther always greats us with a big smile !
This place is amazing great staff and good parts
GREAT DAY TODAY
I got good service and the staff was very gentle specially the hispanic people...thanks
Was a good one did have a little issue with the so called boss.But its all good lol
The have al you need in car parts, they are buying a lot of newest models
I wish the owner of this place read this... JOSH the new manager and the guy who buy cars HE IS taking peoples money I use to go there couple times to sell cars anf he asked me for extra money of my car payment FOR HIM.(JOSH). Thats not fear.. he is getting for himself peoples money..JOSH he is the guy who do all of this.. Stop taking peoples money for yourself men..Last week I went there and he told me if I wanted $300 for my car I got it give him $30 dollars
Well their part prices are reasonably fine. unfortunately if you are a black male and carrying your tools in a bag be prepared to be searched and almost strip searched without warning or request. I visited the place on 24 Dec and regrets the experience. Next time I will sue them for racial profiling.
Friendly! Walked away from pull apart because they were rude to me and my kid. Walked into u wrench it! Great customer service and clean. I am a auto repair customization shop owner. I recommend this place over pull apart! Only down fall they Need more cars to choose from.
Great service!Especially Alicia and friends!
LIARS, LIARS, LIARS.They told me that they had a part, a certain transmission. I got there and they charged me and my son a dollar each to enter their precious junk yard only to not find the transmission that we needed. We could not find the part. The junkyard is an EPA disaster where people drain motor oil, transmission fluid and antifreeze on the ground. I would not dare going under one of their jacked up vehicles. They put their junk cars on wheel rims on edge - three of them and to remove a transmission, we are to crawl under this??? Where is OSHA when you need them. I hate OSHA but they need to go to U Wrench It in Norcross, GA and they could find hundreds of violations.Thats about it. If you want to get bent over and get something real big inserted into your back side, go to U Wrench it in Norcross, GA. Me personally, I will NEVER go back.
Very nice and organized - great selection of cars.
Great place the best prices around.
Great prices, selection, organization, and customer service.
That was a good experience more options free food and water great prices
Im an employee at u wrench used auto parts in Norcross GA and not to toot my own horn, i explain and try to educate customers with interchange information and where the cars are located. Not to mention i am the only African American female that works there and i also speak Spanish which always shock & surprise the customers. I give great customer service and treat everyone equally. And fyi we would never do any fraudulent activities with anyones credit card, our company make to much money for some crazy foolishness like that. Thank you and have a blessed day.
Nice and organized. Staff helpful and friendly!
Great customer service and good deals on used parts
I entered the yard to purchases 2 motors one 4 cylinder engine and one 6 cylinder engine but forgot one bag of my tools at home so wasnt able to pull the engines so I proceeded to check out with the parts I did have but this Michael failed to do his job by checking my tool bag all the way so when I proceeded to check out this rose or rosa wanted to check my bag so I let her and she found nuts bolts two junk brake pads and then tryed to accuse me of stealing my own junk in the bottom of my tool bag from various projects this place is a joke I then asked to speak to a manager and all he said was Im sorry I cant do nothing but take ur name so I can have ken call u but carron took my number but 5 days later still no call I give this place no stars if I could
Best one around and helpful
Great service...the people that work there are really nice.Lots of cars but didnt have what I needed which is understandable the parts I was looking for are on an older vehicle.
Great place to find auto parts!
Found so many things i needed with ease
I often buy in junkyards this place has the rudest ppl store manager isnt the best either how you have people with no papers working for yall Chris needs to take management classes an stop being rotten milk Rosa needs stop being racist Niko needs stop accusing people of stealing because he knows thats his job he is the one with sticky fingers cant wait see how store going look when immigration pay a visit take them ppl with no proper documents working there
Bed customers. pull a part its the best
Great prices, not a large inventory but still great prices.
Great customer service, esther always greats with a big smile & they have the best prices
Friendly staff, good selection of cars. Not too expensive.
They have the best inventory and staff !!1
They have a good selection of cars here and the prices are reasonable for parts. However, DONT use a credit card or debit card to pay for your part. Bring cash only. There is a $1 cash entrance fee per person and then whatever fee for your part itself when you leave. Pay cash only for your part. I learned the hard way. This place has mostly foreigners working there - they seem to be Mexican. There was a young foreign girl who was the cashier that checked me out, probably in her late teens or early 20s. I can only assume that she double-swiped my card (one for the legit transaction and one through a card skimmer to steal my info) because about a week or so after using my credit card here, a fraudulent charge was declined by my credit card company. They obviously sent the card info to someone in another country who attempted to charge $7.11 to LINEA CINEMEX COMPLEJO which is some kind of foreign movie theater. I got a foreign transaction fee for it, as well. Disputed it with the credit card company and they had to issue me a new account. Learn from my mistake - pay CASH only.
Love this place always an adventure....
Great experience love the friendly customer service
Nice place good prices
I like this place, the time past fast
Staff has very friendly
Good service
I have a nice day best regards
They helped me find exactly what I needed! The staff is very friendly!
Best place to get parts