Great customer service just ask for help and they put your wipers on for you.
Real laid back store. Younger staff.
Definitely was a cool, experience. I havent been to this one i a while, but the staff was great, & very helpful..I didnt have the tool i needed to install the part i came to purchase, & they allowed me to use theirs, which was extremely helpful! I definitely recommend going here, if you have any low maintenance parts you need to purchase for your vehicles!
Changed a battery.He looked a manager and was so nice and knowledgeable!
Awesome service!!! I had an issue with my key fob. They helped resolve it in less than 5mins.
Xochilti was so helpful and kind! She was very knowledgeable and professional.
Great help, sadly they understaffed
Great experience from the employees. Very helpful and knowledgeable about matter.
Mike at this location was amazing help. They were packed when we got there but handled it very well. When we buy from advanced auto we normally use the one closer to pleasant hill and buford highway but have now had multiple issues with the staff at that location. Working with Mike at this store was a complete 180. He was extremely polite and helpful and I look forward to purchasing from his store in the future.
Theyre a very good. And niceLove this place
Friendly staff and helped me make sure the parts I got matched my cars.
Horrible Customer service. I ask the cashier while he was on his sell phone i would like to get a new battery for my car keys. He told me I have to look the battery myself. When I am a customer trying to buy. So I decided to take my business elsewhere, and the staff was able to help me.
Busy store. One person at check out.
Service was quick less than 10 mn I have a new battery
I went to purchase brakes for my car, and the guys were amazing!!! They showed me all of my options and explained the difference between them. After I paid they even carried my purchase to me car for me. Excellent Customer Service! This is definitely my go to place now!!?
Thank you for your professionalism and customer service. You guys are wonderful!!!
Watch out with this place workers will take you $$
Absolutely no kind of customer service. I walked in the gentleman was texting away on his phone. I asked him about my car key and he seemed to careless about even attempting to help me out. I wouldnt recommended this place to my worst enemy!
Poor customer service. I NEVER go to Advance, but today I gave them a try. After patiently waiting 5 minutes for an associate to help me, I let them know that I think that I needed a break light bulb. He seemed a little standoffish, explaining that we dont do that here, in regards to helping people replace their lights. I immediately let him know that Id try Auto Zone instead to which he said, ok. As a woman, car issues are already frustrating enough without someone being indifferent about providing customer service. One light bulb only cost a few bucks, but return business from a lifetime customer should be worth much more.
This was previously a five star review Jose the manager on duty was not allowed to do any price matching whatsoever so I couldnt purchase any product from this location I recommend that you give your manager Jose the power to match prices for your competition. a little bit more about my specific situation yes you left a manager on duty who was instructed by previous managers that he was not allowed to do price matching. I asked him why is this the case he said because previous managers in the past abused the policy however that was not Joses fault and he was very kind however a little bit about how you can change that is to hire managers that you trust to adjust prices properly and give them permission to do so when customers requested if it is something that you offer what you claim you do but obviously thats not the case . I hope that in the future you will hire managers and give them permission to just prices so that your claims will actually become true.
Gave me use brake and did not wanna exchange them or give me other one never will go back at all 😡
Excellent service from Sarah A in call first, confirmed that they had the Feeler Gauge I needed for electronics at work. Even got to help some fine ladies outside, installing a battery.
The ppl in here actually know about cars and are willing to help you with anything even if its just information about where is a good spot to take your car to get it fixed..
Service was prompt and courteous. Oil was a little more expensive than if I bought it elsewhere but I was able to get everything I needed in one spot with friendly customer service.
I love this location they are always so helpful Armando usually helps me figure out what I need and gets me a good price on it. He recently moved to another store and I almost want to find out where I just to drive over and do business with them. Last time I was in the associate was very kind. I always get what I need Advance Auto and its usually a little cheaper.
Bad attitude from their workers
Awesome 👍
Semi nice people, apparently they dont like it when you know exactly what you are after. Kinda over helpful.
Always in our very quick. They have good service
Great customer service at this location.
They do not take 30 minutes to pick and after a day it’s still not ready.
Poor product knowledge.Im always amazed at how I know more than they do on average requests, even as to the locations of inventory.And Im blown away when they look at me and cannot help with simple request and then have no suggestions for any solutions.#blankstare #nofollowthru
Love this place, always a coupon online, and free engine light diagnosis, and battery check. You get service immediately when you enter the store. Its a poor person with old car heaven!!!
Staff inside are very nice and friendly and offer advice and help when you need it. They are all knowledgeable at what they do.
Store clerk Samantha she has pink hair she is awesome great customer service and automotive knowledge
Helpful lady with the charger thats has Rims is awesome she helped me with my battery in my Lexus!
I like. Good price
Best morning ever amen! Seeking some parts for the G37. Great customer service was given by advance auto parts.
Great customer service very helpful only store I shop in my area
Cool crew, should ask to hold bat, starter, alternator test!.
Friendly staff and wonderful return policy thats helped me out soo much.
They have always had the parts I needed.
The item shows that it is in stock but when I go to the store, they say the dont have it. Also, one time this guy tells me that he has the product in the back but he couldnt give me the product at that time because he had to sort things out from back. Bad and very rude customer service. I recommend some changing in the staff members here.
This was the nicest store weve been too in awhile... Thank you for all ur help with our truck...
Not very helpful when trying to get in and get out. I have had issues at this location trying to get warranty items replaced. That could just be cause of poor staff training, none the less i tend to skip this location.
Always have knowledgeable staff.
Ok didnt have qhat i needed place lil small
Always long lines and only one person working the register.Everytime i come here. The last two times I walk out and go to autozone at least they have multiple registers opened and your wait time is short.
Good place for auto parts
Fast service and knowledgeable employees
I hate this store more than any other place I have ever done business with in my entire life. I wish a tornado would sweep through and kill everyone that works there.
Im pleased with the great service.
Terrible customer service. They don’t care about you or your car. I would leave 0 stars if I could.
They have parts,but not for your car.
Awful employees. Recently purchased a replacement headlight, was very specific about make/model/low-beam/etc. Was given the wrong headlight. Couldnt return it. Was told it was my mistake (it very clearly was not) by employee AND store manager.
Very good person
We always go here first. We order parts and we are told by 5pm and then tell us no next day when we pick it up. They neber have what is needed. We now drive out of our way to go to auto zone because this place is a joke!
The old spanish man with glasses does not help when asking him a question down the aisle
Fast friendly service here
Very helpful
Didnt buy anything but the cashiers were very helpful
Needed it and they had it.
They are just plain stupid
Took too long to pay for one item
Very bad customer service from manager J.R
Very helpful staff
Good customer service
Theyre great
Great store
Good services
I FOUND WHAT I LOOKING FOR!!
Excellent Service
Good people
For all your car needs
Friendly and helpful
Bad customers services
Good
Good
Horrific.
Rude
👍👍👍
Full Repúestos y muy buenos precios
Super attention
Very well
Great service
It is unfortunate the citation that is going through the covi-19 but do not discriminate against people for their appearance, because yesterday was a person for a battery and just for having Asian features they told him to stay 6 feet away, it is normal to lose but realizing that he spoke Spanish and was not Asian they changed their attitude and decided to attend him NEVER DO THAT AGAIN WITH ANY ONE, PLEASE
Excellent service, bilingual attention
Where can you get parts for your excellent car
Congratulations to the staff of this office, despite the fact that there are extremely critical times because of the influx of people always have a solution for the requirements of each client. Thanks for your attention, I recommend them.
Very competent, employees.
I WANT TO CONGRATULATE THE SRTA. IT WILL BE THAT I WAS CARING SUPER WELL AND I SAW THAT IT IS ALL A PROFESSIONAL IN ITS WORK, ALSO EXTENDING THE CONGRATULATION FOR THE MANAGER WHO WAS SUPERVISING THE WORK, I HAVE A LONG TIME TO BE A CUSTOMER OF THIS REFACTIONARY AND ALWAYS THEY HAVE ATTENDED VERY WELL AND ABOVE ALL THEY ARE VERY PROFESSIONAL AND VERY KIND ALWAYS, THANK YOU.
Great service
Very good service
Excellent atention
I get all the spare parts fast and good prices Excellent service
You tell them that the mechanic .. I explain that the piece is wrong and they say no .. that everything is fine ..
Good attention
Great service
Good prices and great attention.
Good attention