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Precision Tune Auto Care
5103 Jimmy Carter Blvd, Norcross, GA 30093, United States
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Precision Tune Auto Care
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Ch
Review №1

Great prices! Fast service! I take my vehicles there.

To
Review №2

Precision Tune put the wrong oil in my car for tune ups and the engine blew. The technician admitted that they should have used a different oil but he owner says that is not true. The owners of this company own two precision tune and they have no integrity for the business. I will never use or refer them again. Please take your car to a shop with morals, character and integrity this place is not it.

Al
Review №3

Dont waste your time and money, they are cheating

fu
Review №4

These guys are so busy so they might have to hang up on you. Do not blame them.

ro
Review №5

My first time there. They were honest and upfront about my car. Did not try to upsell. I will use them again.

sa
Review №6

Right Price for right auto work.

Ta
Review №7

They were nice from the minute I walked in, until the funny guy brought my car out. It was quick, and a great value.

Ke
Review №8

My personal mechanic. They have always treated me honestly, fairly and they do good work. Ive Never felt like I trust my mechanic until I came here. # Loyal Customer

Ap
Review №9

I’ve been going to precision tune auto care for at least 10 years throughout multiple states. The one I usually go to was closed so I tried this location. The women at the front desk tried to say that an oil change for my car would cost over $100. I told her, that in the 7 years I owned my car I’ve never paid that much. She told me that it’s because I have a European car. If she would’ve even taken the time to type the year of my car in the computer she would know that on my oil cap it states my car takes Castrol synthetic 5w-30. Even worse I have the paper work for previous oil changes in my car that show what oil they use. JUST TERRIBLE, trying to SCAM people during a pandemic!

Ja
Review №10

Pete and Travis are amazing!! I came in for an oil change and there was some trouble getting my drain plug off and they went over and beyond to help me get this done. I was the last customer and I didnt feel rush at all. They took their time to get it perfect. THANKS GUYS YOU ALL ARE THE G.O.A.T!!!

Ke
Review №11

Great experience, would recommend them to anyone

Pa
Review №12

Very Friendly and Polite To Customers.

Ta
Review №13

They did a good job on my master cylinder and oil change soooooo Im definitely going back... cool folks

Er
Review №14

Very good customer service excellent service

Ke
Review №15

The hispanic mechanic had absolutely no idea what he was doing, he left my car sitting and went to work on another car because he got frustrated at the fact that he did not know what he was doing, absolutely the worst experience Ive had at a car shop, I will never go back and Im putting my experience on all of my social media platform as well as my uncles radio station, the least u can do as a owner is give me my $70 I spent towing my car to you!!

St
Review №16

They are fast. Prices are a bit elevated

Ki
Review №17

Had a very friendly, quick, professional experience! recommend every time.

vi
Review №18

Very poor service and it doesnt make any sense.

Ta
Review №19

This group did me a great service, I them to get me taken care of over my lunch break. This group cares and they did what they needed to do to take care of my car needs. Thanks Precision

cb
Review №20

Great service and people all the time, work two doors down and they always call within 20 minutes after I get to work to say its ready. Great people too

To
Review №21

I really appreciate the professionalism displayed by this company. They are fair and honest when it comes to costly repairs and truly care for their customers best interest. Pete and his wife are very accommodating and I would recommend anyone to try their service.

Ca
Review №22

Pete and the other employees at Precision Tune showed a passion for their job that I have seldom seen at other facilities. They diagnosed the rather complex problem and got it taken care of quickly given my complex and volatile daily college schedule. I would strongly recommend them to anyone, especially for those with a complex issue!

ju
Review №23

Plse do not take your car here.these people are SCAMMERS, DISHONEST, MONEY-HUNGRY CROOKS THAT WILL BLEED YOU DRY IF YOUD ALLOW THEM TO!!!!!!!!

De
Review №24

Pete and his crew are awesome!!! Ive been going to them for years. Very happy....

La
Review №25

The employees were fast, friendly, and very efficient. The owner was friendly, and let me know that he appreciated my business. Great customer service.

Ar
Review №26

Excellent service! Very professional and timely. Highly recommend this shop! Pete and Anita are the best!!

3r
Review №27

I had my transmission changed here and when the job was done there were parts missing and the shop wanted to charge us extra money to replace them.After all that there was a loud rattling noise that wasn’t there when I got it after the repair and the guy wanted to charge us $130 to fix it.Come to find out it was a missing bolt that another mechanic discoverd. I wouldn’t trust these crooks to change my oil I wish I could give them negative-5 stars

Ma
Review №28

Ive been going to these guys for the past 3 1/2 years. Theyve always been upfront with me about every issue that Ive had and have fixed my car more times than I can count. They do their job and do it well. I had an incident where another mechanic told me my car was shot because he thought my timing belt had messed up the compression. This was the first time in a while that I used another mechanic as I feared the cost and a fried told me they were cheap and fair. Fearing the worst, I decided to come back to these guys for a 2nd opinion and I am so happy I did. They found several things the other mechanic missed and the issues were in the end fixed. I cant love these guys enough. They definitely do not get the recognition they deserve. Also, if you are dropping your car off, I recommend checking out the butchers shop/taco joint in the market behind the place. Best authentic tacos in town for under 20 bucks for two.

Ro
Review №29

Owner and staff very HONEST. gave me options for my repair did not try to upsell me on repairs. Staff broke down issues and made it understandable, prioritizing repairs. Great place

Fr
Review №30

Sadly I have to give a star to leave a review, because I wouldnt even one star. I went here and got an oil change done and it was pointed out that I did have two nuts missing which I knew about and was gonna get someone else to do it because they were only charge me the part. Well after I left I notice my car shaking and wobbling as I drove down the road. Well the other day I went to take my truck to go get the lug nuts fixed and on the way my tire fell off my car going down 78. I called them up about it and said because of the missing two lug nuts that is why it fell off. When they guy came to fix my tire he said the other bolts where stripped and that the thing the bolts screwed on where completely cracked as well. And when he order my lug nuts two weeks ago he said I would only have to pay for two because the other three were great still. Needless to say a tow charge and another three bolts I need to order and they still wont own up to it. Do not go here. I knew I should of just stuck with my friend fixing my car than go to a place. That I was considering returning to because the service guy was great. But now nope not gonna happen. Just got my breaks changed and these were the last people to look at them and the guy could not get the bolt off for it. Found out it was place in backwards which cost me more money to get fixed. Stay away from them like you would stay away from the plague!!!!

Ay
Review №31

So you guys steal parts from peoples cars? Why 😒 please explain. Twice Ive had my brother bring my van to you guys and something went missing each time. First the hook to hold up the hood. I figured I mustve dropped it somewhere. But after the second time the cap of the steering fluid bottle went missing 😕 really. Good job at stealing 🙂 NO ONE GO HERE PLEASE. Watch what happens to your business now 😴 fools

Am
Review №32

The staff was great. They showed me what my car needed to get fixed and did a good job. I will use their services again.

An
Review №33

They always take care of my needs in a timely and respectful manner.

Ra
Review №34

Brought my car here for minor damage repair and unlike my expectations, everything from the mechanical issues to body damage were corrected. They answered any concerns I had. I highly recommended them highly and will be a customer for life!

M.
Review №35

They replaced the 4 wheels and told us we needed an alignment. The car was fine before they did it and afterwards they messed it up. They told us to come back the next day so we can fix it. We went back and then they told us the same thing. We asked for a receipt and they refused to give us claiming the printer was broken. Its been 4 days and yet they continue to refuse to give us a wheel alignment print out. Now they claim there is no guarantee that they can give us a proper alignment. Either the mechanics lack competence at their job or this place purposely scams customers. One of the reviews posted is from Arash Panjwani so happens to have the same last name as the owners/managers, Anita and her husband (theyre switching names). Quick Google Search reveals Arash and Anita are related making it a bogus review. Im not surprised, they want to push negative reviews to bottom making it obscured to unsuspecting customers. I wonder how many other bogus reviews there are and how many of these reviews are of people who believed the honesty of the owners here. A ridiculous number of other reviews talking about something breaking after visiting the shop. Im not surprised. Something breaks so you go back to them to pay extra. If you go to the shop, consider yourself warned.

Mo
Review №36

Prices are reasonable and the wait is never long for a simple oil change

Ki
Review №37

Expensive brakes. MAKE SURE THEY BLEED AND PUMP YOUR BRAKES FOR FREE!!! THEY WANTED TO SEND ME OFF WITHOUT DOING IT AND TRIED TO CHARGE EXTRA.

Tr
Review №38

Love the honesty and prices for quality work. Always recommending them.

Se
Review №39

Great service. They service our fleet of trucks. Always quick and fairly priced.

Ni
Review №40

I had the worst experience ever do not go here. I went for a oil change, got on the highway to head downtown and my car starting smoking, and shaking then completely shut off on 85 south during traffic time. I call the shop back he sent a tow courtesy tow truck to pick it up. When we arrived up back up to Precision Tune the owner plus the workers where gone. I missed work the next day and had to catch a Uber back up to the shop because I was car less. He told me that the company they order they filters from are no good. I told him to not replace it with there’s so he sent a worker to get a new one from auto zone. He refilled it with oil and it started back up. My car hasn’t ran the same since. I still hear a rough sound when I start it up this place almost cost me a new engine.. The nerve of the owner to pull up oil change problems on a 2016 Kia and show it to me on the computer.I told him I have been the only owner of this car and never had a problem with it since I purchase it. Never again will I go there.. Oil was splattered everywhere from there poor job of service. Wish I could post the pictures of there crappy service.

5D
Review №41

Service was quick and thorough

De
Review №42

Quick..

Vi
Review №43

Do not take your car in this place. I had a my car for over 4 days there and mechanics have no idea what was the problem.I had to tell them from research what it was and then they load me with all the unnecessary parts they put in just in case . Also the car runs worse then before when I took it for repair and I have a leak what I do not have before... very disappointed with the place...I will actually talk with a lawyer to evaluate my options.

Mi
Review №44

Went just as they were closing, but they took my car in for an engine flush and an oil change. Super friendly staff. I had a lot of oil leakage that I had got fixed, but the residual oil was still smelling. No more burning oil smell in the car.

Le
Review №45

They are Great Mechanical Techs. The Price is Always Affordable and Very Nice People.

Ri
Review №46

They got me out quickly for an oil change...

Re
Review №47

Great staff. Friendly and knowledgeable. Affordable prices

Sw
Review №48

Avoid this place if you like your car and your wallet. Took my car in and the owner started up selling me on things I had already done at the dealer. They will rob you blind if you let them. I am surprised that the BBB and OSHA allow them to operate.The place is a mess, below standards for a normal operating shop and they have no clue what they are doing.Avoid and keep driving to the next one.

Od
Review №49

Wonderful reception. Quick work.

Na
Review №50

Looks like this is not the place to get your car repaired.

Ha
Review №51

My cousin recommend them for an oil change a couple of days ago and they had me in and out in less than 20 minutes and they were very nice!

Ja
Review №52

DO.....NOT......GO....HERE!!!!! A $20 oil change turned into a $93 problem that almost cost me my car!!!!!! THESE PEOPLE ARE DISHONEST, MONEY-HUNGRY CROOKS THAT WILL BLEED YOU DRY IF YOUD ALLOW THEM TO!!!!!!!! They upsold me on the oil, so instead, I paid $45 for it because they claimed that they didnt have the generic version. Three days later, my car starts smoking... this NEVER happened before. So I popped the hood, and there was no coolant. I took the car back to them because I thought they forgot to top off my fluids. The guy assured me he didnt omit this step in my service, and that there was a definite leak and that he needed to preform a coolant leak pressure test to see where the leak was coming from. And from there, he could give me quotes and repair options. I agreed, because there was an obvious leak. Coolant is something you worry about twice a year, not twice a DAY! So I agreed to the test because he gave me his word, that the test will find the source of the leak, and they could fix it! After an additional $48 and a 30 minute wait, he told me there was no leak, and that all of the coolent he put in seeped down into the radiator because it was really empty. So he topped me off and sent me on my way...... didnt need to pay him damn near $50 for that, but fine. Three days later, my car starts SMOKING AGAIN about 5 miles into my commute. I popped the hood and there was about an inch of coolant left. upon a closer inspection, I saw the coolant DRIPPING OUT OF THE RESIVIOR WITH MY OWN EYES!!!!!!!!!! So he charged me $48 FOR NOTHING!!!!!!!!!!!!!!!!!!!! This almost blew my engine, which is a $4000 problem! I wouldnt recommend this place to my worst enemy, or the devil himself! In the end, I bought a new resivior from my dealership, and found an HONEST mechanic that knew what he was doing to install it for me. I CANT STRESS THIS ENOUGH, DO.....NOT...... GO...... HERE!!!!!

Ch
Review №53

Worst service ever! Dont ever go here ever in four entire life! Went here over year ago and as Im waiting for a simple oil change I literally see three people coming in complaining g about their car problems after it was serviced here. Then as my car comes out they come and tell me something else is broken in the cat I do t have money for and three days later my engine goes out. After that I never came back to the mirrors location always fearing they do something to mess up peoples cars so they can come back and pay more money. Had no problems since I been going to the other location in stone mountain til today I only stopped here bc they were the only one open for a couple oil change...and this is a different car guys...remember the engine went out on the other so I leave after the oil change and here my car is smoking I had to come back and hope that my engine aint done for...literally my worst nightmare....dont ever go here ever ever ever. Tell all your friends never to come here!

Ke
Review №54

I paid a huge amount for a fuel pump replacement. The job was not done properly and the gas tank was not sealed. So for $1500 I had a crappy job and unfortunately I did not detect it until about 13 months later when it became bad enough to randomly shut my car off while driving. Of course, the owner of this shop, VJ, washed his hands of this because it only had a 12 month warranty. So then, you get your car repaired by this guy at your own risk. He seems to hire people who dont know what they are doing and then hides behind the letter of this warranty. His Howell Mill location closed. It will be interesting to see how long the Jimmy Carter location lasts.

La
Review №55

Wow where do I start? They are so unprofessional if there was an option for no stars I would choose that! after sending my car there to get my AC fixed for which I provided them with the part and the issue to fix, they then fixed it but broke my headlight as well as my AC relay switch. So I dont find this out until I get off work at 10pm and my car wont start, after paying for a tow truck and a new battery I call them to ask them what they did to my car they tell me that I could have broken the parts myself! How?! When they were the only people that looked at my car that week? And who decided they want to break $7 worth of parts and not replace them?! Long story short now Ive spent way too much money trying to figure out the issue when if they had been honest from the start it wouldnt have cost me a thing, I hope you guys get exposed for the crooks you are and that your business fails! Dishonesty is not ok!!!!

Fr
Review №56

Quick and inexpensive

Vi
Review №57

------ DO NOT TAKE YOUR CAR HERE !!!!! ------If you care about your car or about your wallet Do not ! ... Friendly staff but they will take your last penny for a lousy job ... had the worst experience ever... everyday I show up there the repair cost was going up ... started from $300 I end up to $950 and car still not running good. Mechanic have no ideea what is he doing I knew more about the parts that the guy who worked on it ... Keep your car away from the Latin guy . I had the part I needed but he said its wrong and he installed me same part from them with high cost. Such a bad experience.. when I show up to pick up my vehicle had coolant pooring all over the street... they told me its the way I bring the car and its not their problem .... While they worked on it somehow they make it leak ....... save yourself some mooney and time I didnt.

Sh
Review №58

Very fast and the person in the front cool and patient. I come back for my next change !

ra
Review №59

These people are amazing, they definitely try there best to find the problem and fix it!!

Fi
Review №60

Some of the employees are not friendly, I do like the main guy in charge, he is very friendly and his wife.

An
Review №61

Very professional and very nice people

La
Review №62

ALWAYS GET MY CAR RIGHT IN A TIMELY FASHION!

An
Review №63

Has great oli ! But the workers here are complete cheaters they be trying to fix stuff on your car tht doesnt need to be fixed ! I dnt recommend this place at all! N if you go keep a close eye on your car

Re
Review №64

Do NOT go here! Horrible experience. They charged for services that they did that we did NOT request! Dishonest crooks. I flat-out told them I would NOT pay for those extra services and I didnt buy will NEVER go back!

Th
Review №65

Great Price and Short Waiting Time.... OneLove2016

Ja
Review №66

Very bad customer service experience, I wouldnt recommend this place to anyone.

To
Review №67

Fast and friendly service here. No long wait either.

ja
Review №68

Fast and simply

Sn
Review №69

Amazing customer experience

Ch
Review №70

High pressure oversell. Contradicted other locations of same franchise.

Jo
Review №71

Very satisfied very good

Al
Review №72

Love these people

Ph
Review №73

Very helpful, friendly, and best of all Fast!

Je
Review №74

Went in for a tire rotation and left out with me needing a new wheel bearing...never coming back

pa
Review №75

Not a good service at all. They will overcharge you!

Sk
Review №76

Still sitting here. Been over an hour to get my emissions ran.

Ad
Review №77

And, they left my oil drain plug loose. That could have been have cost me my entire engine.

Fr
Review №78

Very quick and know drama

De
Review №79

They took my car apart and increased the amount of my repair from $300 to $700 when they could have told me about the real problem and the whole amount from the beginning.

Do
Review №80

Oil plug fell out within 3 miles

Sp
Review №81

Awesome Work, honest people

Fe
Review №82

Not recommend

Ja
Review №83

Just went for an oil change, in and out in 20 minutes

os
Review №84

Easy parking

Ch
Review №85

Great customer

an
Review №86

Great staff

Ge
Review №87

I Will never go back there

Da
Review №88

I put my car in to do an oil change and now it comes out with a leakage of trasmicion make and that is a dodge RAM 1500 2018! The same thing happened to my wife with her car, the truth is I do not recommend putting her cars there

Na
Review №89

I liked good service

Ai
Review №90

Good attention and Spanish is spoken and they find what you are looking for🚕🚗🚛

le
Review №91

Good service and attention

Ju
Review №92

Pickpockets

Ju
Review №93

Excellent

Information
48 Photos
93 Comments
3.7 Rating
  • Address:5103 Jimmy Carter Blvd, Norcross, GA 30093, United States
  • Site:http://precisiontune.com/NorcrossGA
  • Phone:+1 770-416-0440
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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