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Pay-Less Tire & Auto Repair
13177 Warwick Blvd, Newport News, VA 23602, United States
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Pay-Less Tire & Auto Repair
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Ch
Review №1

Expedient service that is both affordable and friendly!Originally went in to have two tires replaced. After a brief, but knowledgeable, consultation they ended up repairing one of my tires instead of replacing them. As the gentleman assisting me said: Wouldnt want you to spend more than you have to.Will definitely be heading back for any tire related services in the future!

Pa
Review №2

The guy was really nice and helped me when I was on my way taking my son to the ER. We quickly plugged and patched my tire and got me on my way. I plan on going back to get my tires replaced. Great customer service!

Mi
Review №3

Third tire shop I went to. The first two did not notice my tps was leaking. He replaced with a regular valve stem and now no more issues with a tire going flat. Quick and very professional.

Jo
Review №4

They had what we needed in stock late in the evening after an unexpected flat & had our tire replaced in 20 minutes. I would recommend this place to anyone! Quick, knowledgable, friendly, helpful, & great prices! Just what we needed to get moving again!

Ar
Review №5

Awesome experience,and I so needed a tire to head back to Lynchburg and they immediately helped me and had me on my way. Thank you so much. They were so nice and Ill definitely let others know where your shop is. Thanks guys for helping

ja
Review №6

I purchased two tires from here and in less than 5 days one of the tires blew. I went

Ra
Review №7

Lifesavers!! They fixed my flat tire in the rain. Almost all places closes at 7pm this guys close at 9pm which saved me from putting a spare tire in and wait till morning. Highly recommend!!

Ma
Review №8

Always a great job & No issues. Guys working their should get paid more..Looks to be alone all the time and doing everything. Im sure hoping their getting paid for all those jobs. They definitely deserve it. !! 💪💪💪👏🏽👏🏽👏🏽👍🏽👍🏽

bu
Review №9

Great place, had a nail in my tire fixed in less than 20 minutes

GT
Review №10

Theyre slacking. Say they arent ordering tires until they sell the ones they already have. So you think theres a universal tire size? He just wanted to stand around and smoke he didnt take a glance at my tire before turning me away. Off to Walmart I go

Ji
Review №11

They had one guy working, and he had to put a bunch of tires out in front of the store. I left because I could not get waited on.

Ma
Review №12

They have excellent prices. Very fast service and extremely nice people.

Ol
Review №13

I called for tire prices. i misheard the man i was on the phone with, and repeated what i thought i heard. the man proceeded to give me attitude. i don’t know his name. but he must need classes on customer service because that is unacceptable.

Ta
Review №14

Very affordable and friendly service. I purchased two tires, it was a lot less than what I thought it was going to be and I wasnt even there long.

To
Review №15

E320 mercedes... They where the only place that had my tires. I only needed 1 but they were so good,I got 2 lol thanks guy!!

Bo
Review №16

Good and fast service. Very friendly people.

Ei
Review №17

Say here for 2 hours before they decided to change my tire, the workers walked around chatting and smoking cigarettes and were rude as hell.

Aa
Review №18

Ben and his cousin Ronnie were fantastic. They were quick and efficient and the price was more than fair. Anything tire related I’ll be back to this place only

Ma
Review №19

Have been here 2 times within a 2 week period for tire problems.. The man (John) helped both times and he is awesome! The second visit I ended up needing a new tire so he called around to find me one, picked it up, and put it on. He didn’t even charge me for the work he did to find the tire, pick the tire up, and put the tire on the car or anything. It’s so nice to know there’s still good hearted people out here. Times are hard and I’m thankful for what he did. Great man!

Sh
Review №20

Convenient and reasonable prices. Only downfall is lack of staff. This poor man was working on 3 cars nonstop and had to wait about 40 mins.

ja
Review №21

Great service from Ronnie!

S
Review №22

Excellent service, quick turn around. nice

Te
Review №23

Had to get a tire put on another rim and the guy took care of for me right away

ca
Review №24

I use this tire shop regularly. Large variety of sizes and they get you in and out quickly.

An
Review №25

Quick fix and go

Br
Review №26

Quick diagnosis. Very fast service. Fair price.

br
Review №27

Literally the best place to get affordable tires. Staff is always respectful and nice. Try to find something comparable to fit your car they really look out for you. And the nicest staff ever I went to three other places with rude employees at different locations not this store but as soon as I called them they were respectful. I was in and out and under 40 minutes. Customer for Life . Thanks for getting me back on the road.!

Ja
Review №28

Great customer service

Ru
Review №29

The guy was efficient and knowledgeable about fixing a tire. Good service.

ji
Review №30

Our family was traveling from PA to OBX the night before Thanksgiving and at 8PM we got a flat tire. Everyone was closed or near closing at 9PM. We called around and no one wanted to wait until we could get our spare on and get to them. We called Pay Less at 8:45 and they were kind and stayed open to help us. They did not take advantage at all and and got us back on the road in less than 30 min. We would have been stranded over the holiday and never reached our destination if it was not for the kindness of the gentleman that helped us! We are grateful this Thanksgiving for your kindness. Thank You!

Ne
Review №31

Could not take a bolt off car because it was a little stripped

Ma
Review №32

He was so honest with me I had to leave a review. It would have been easy to sell me another tire but I stead he put beading in my spare and saved me $50!A refreshing break from big businesses just after your wallet. I highly recommend them and they have all my respect ❤

Do
Review №33

I was able to pull up and be helped in about 7 minutes. Both employees were very respectful and courteous. They didnt try to take advantage of me being a woman by myself, trying to talk me into more than what I needed. I ended up needing more than a plug however, but the replacement was a very fair price. The gentleman with the extraordinary blue eyes was sweet.

Za
Review №34

These guys are pretty wonderful. I was able to get a tire repaired and another replaced on a Saturday night! Their hours are so convenient. And one day on the way to the park (theyre very close to my home) I stopped by on a whim and the gentleman working even helped me with my small sons bicycle by adding air to the tire and checking his inner tube! I was so impressed and touched. I wish Id gotten his name but he was a younger guy, quiet but polite and very quick and efficient. I will definitely return for future tire needs. Thank you!

An
Review №35

Great, fast service! Very affordable!

C
Review №36

Great fast service reasonable prices as well

An
Review №37

The service at this establishment is past AWESOME. The tire specialist was GREAT and he gave me expert advice. I will be back again😃☺😁

Mi
Review №38

Fixed it quick and reasonable price, good business.

Da
Review №39

I go there whenever I have a slow leak and they plug it quick!

Se
Review №40

Best service for what you need. I always get treated well

La
Review №41

Some times its good, when the right person is there, others are lazy, and trying to hustle you for a quick buck.

Ma
Review №42

No body was there went some where to spend my money, sand now done

Ru
Review №43

Definitely recommend

Cr
Review №44

Nice guys, fast service, no complaints

Ja
Review №45

Great service and pricing. They came through for me in a pinch.

Mi
Review №46

These guys are the best. Drove in from Smithfield. They’re honest and care.

Ne
Review №47

Fast and efficient 👌🏽

Tr
Review №48

The prices are reasonable and the work is efficient. Jeffery is the man. He works fast and gets it done the right way. Will be recommending this place!

So
Review №49

Had these guys patch a tire while I got a new set of 4 tired and rims. They mounted all my tires on my vehicle for super cheap! These guys are wonderful with exceptionally quality work. It mightve taken him 20 minutes to mount all the tires with a locking bolt each.

Ji
Review №50

Hands down the best prices and customer service by far, but dont just take my word for it try them out yourself. I caught a flat in two tires, swung by Wal-Mart Auto center only to be told that they werent seeing anymore customers. Called to Pay-Less Tire & Auto Repair and spoke with Jeffery, they were closing soon but he mentioned hed stay if I could be there in 10 to 15 minutes. Shared a brief conversation and few laughs with his lovely wife, while we waited for (approximately 7 minutes). Im a first time customer but after today if Im ever in need of tire service Pay-Less Tire & Auto Repair is the place!

j
Review №51

Didnt get anything, but Google keeps asking me for a review so 5 stars are better than none

Wa
Review №52

Pulled up and it was kind of dark like it wasnt open, but a gentleman was working on a car right out front. I needed a tire repair but for me I thought I was ready for a new one. The gentleman showed me the nail and that my tire was actually a good tire that he could repair and less than 30 mins later I was in my way. I watched him single handily handle 3 cars while there with 2 waiting when I left. Good job

Ki
Review №53

Looks are deceiving! We were pleased with the service and price. Only had 1 attendant on hand, but he did an excellent job! My husband and were very, very impressed! Will recommend more people to go.

Th
Review №54

They had what I needed and for a reasonable price. Thank you

Da
Review №55

Service was really fast and the guy that helped me was great. Tire was in good shape with plenty of tread and was decently priced.

Je
Review №56

Very help staff and quick👍.

Da
Review №57

Took the dude 4 mins to swap my tire. He was cool and its hard to beat the price. Ive gone here a couple times now over the last few years, they are always cool.Keep it up guys.

Je
Review №58

The place doesnt look like much; however, the workers are very knowledgeable and friendly. They are even smart enough to use a torque wrench and torqued the lugs to specs. Great service 👍.

Br
Review №59

Have been a customer here for 5 years, had an issue in June and I called and spoke to the owner about it, he not only apologized profusely, he also said the next time I need a tire, come back and ask for him. Well its November and hes a man of his word, he took care to make sure I left a happy customer today 4 months later. ⭐⭐⭐⭐⭐

Ri
Review №60

Love this place they are about they business

Fe
Review №61

Couple of cool dudes. I needed a tire replace to pass inspection. They worked diligently to get a tire for me as quickly and efficiently as they could.

Ke
Review №62

In and out in less than 20 minutes, reasonable prices, good tread on a used tire!! Friendly and helpful staff, They even checked the balance of the tire/rim before mounting it. will recommend/do business with again!

Ma
Review №63

Good place to get tires

Ch
Review №64

The guy that owns this business, is very nice. I called told him what size I needed. He even meet me there, and opened, 30mins earlier, to help me out. Ill be back. Thank you

Co
Review №65

This is the only place I go for my used tires. They always are quick and affordable. And always nice and friendly, even the time I showed up 15 minutes before the closed in a bind. The man still took my car and changed 3 of my tires for me.

Sh
Review №66

The Mechanic Mike was amazing and very helpful. He made sure I was understanding every thing he was doing. I will be back for any other services that I need. I have found my auto and now Im not going anywhere else.

An
Review №67

They are quick and nice. I woke up to a flat tire and they only charged me $5 to put on my donut.

Sh
Review №68

Was running late for work and the nice guy there squeezed me in WHILE still helping his pre-existing customers, just so I wouldn’t be late. Definitely recommend checking them out.Side note: $45 for a used tire...could be a little more affordable, considering, theirs a place a few miles away that sells them for $40. Not a huge difference, but when on a budget, every little counts.

La
Review №69

Friendly and professional service

zv
Review №70

Attentive, knowledgeable, fair

Jo
Review №71

Quick service and reasonably priced!

Ra
Review №72

Always good. Never have a problem

Ru
Review №73

Had a nail in my tire. The mechanic would not fix because he said the tire is bulging. Then charged me $5. I bought my own kit fixed it and have been driving ever since guess what? Tire is still good and another mechanic said it is good. Cannot stand to be lied to.

Ai
Review №74

I like how they always has the tires that my husband needs for a very very good price, not to mention that the guys who work there are efficient, knows what theyre doing and are very fast too.

dy
Review №75

Very rude. Work on your customer service, not good for business

Sh
Review №76

Great service! Took care of me when I ran over a nail. I called 6 other tire places in the area and all of them told they couldn’t help me. So glad Pay-Less Tire and Auto was there to help me get back home.

wa
Review №77

Very cool people very well priced and also very accommodating

Ch
Review №78

Great place for tires. Great service and quality workers. I would definitely pay another visit the next time I need a tire.

Ma
Review №79

Picked up a screw in my tire and these guys very politely and quickly replaced it. Will definitely be back when I inevitably screw something else up 😂

Pa
Review №80

Love this place. The prople are friendly. The service is always impeccable and you cant beat the prices. Well go back for all my tires there

Ce
Review №81

First time going there and it was a horrible and an insulting experience. I pull my car in front of the shop and one of the staff started yelling and cursing me out because had to wait for my turn. Apparently there was a line - I didnt know. I politely apologize and told him I didnt know and that this was my first time. He continued to curse at me and asked me to move my car so that the other customer can pull their car in. I just left. This type of customer service experience will leave a bitter taste. Dont go there.

Ti
Review №82

Nice folk. Great used tire prices.

St
Review №83

Always good service. Been going to them for years.

sa
Review №84

They pulled a screw from my tire after splashing soapy water to determine it wasnt leaking. Took him 30 sec something that I could have done myself and they charged me $5 . Highway robbery, that is not something you charge a customer for if you hope for repeat business and referrals. Its not about the money its the simple fact that you charge for something that requires little to no time, no raw materials and no expertise at all.

Ro
Review №85

Great Tire shop with Respect..UncleGreat need help out Nephew.. hard work pays off at the end...

Er
Review №86

Great service, fair price. I had a little tire problem and they fixed it. And thats pretty much perfection in my eyes.

An
Review №87

Great place i got all 4 tires done 4 a good price ill keep going here 4 1 of the cars

Mi
Review №88

$15 not bad to plug a tire. Customer service is great. The Customer themselves needs to get a life.

Au
Review №89

I arrived at this location where there was only one employee in the facility at the time. The waiting area was tiny and filthy. I only needed one new tire replaced so the service was quick but the location looked like a complete dump. After paying for the tire I went outside to leave, got in my car and began to back up and heard a loud crunch. The employee left the spare tire sitting behind my car instead of returning it to the trunk where he retrieved the flat. I had no idea seeming as the tire was not visible when I walked out to my car, therefor My not high riding vehicle ran over the spare. Once I returned home I also noticed that tools were left on top of my trunk. What a disaster.

Eu
Review №90

Very nice people great service quick and fast! Thank you for staying late on Sunday I know it was close to closing time but you was willing to fix my tire anyway!

ha
Review №91

Very nice people and cheap

Ra
Review №92

They have very good tires for a pretty fair price

Jo
Review №93

👍

co
Review №94

Didnt have the size i needed...i have 19s....they good for little body cars

Al
Review №95

Patience is much needed with a good attitude. Got a new replacement tire

Da
Review №96

Quick service and have decent prices on their used tires. Customer service is very good.

Ni
Review №97

They were a little busy when I went but they helped everybody and answered all my questions in good time

St
Review №98

Great guys over here. They always take care of me when I get in a jam.

Ro
Review №99

Great place to visit. Great service and there was no wait time

Ba
Review №100

Great service, got the tire that I needed and back on the road!

Information
9 Photos
100 Comments
4.4 Rating
  • Address:13177 Warwick Blvd, Newport News, VA 23602, United States
  • Site:http://paylesstireautorepair.com/
  • Phone:+1 757-988-0311
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:9:30AM–6PM
Amenities
  • Mechanic:Yes
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