user
Pomoco Chrysler Jeep Dodge Ram of Newport News
12629 Jefferson Ave, Newport News, VA 23602, United States
Appearance
Pomoco Chrysler Jeep Dodge Ram of Newport News

Comments
An
Review №1

Our experience at checkered Flag was great! Product Specialist, Samantha Montalbano was amazing! Very professional and pleasant. From the initial call to the final signature she was helpful, guiding us through the process. We had lots of questions, Samantha had or found the answers expeditiously. No high pressured sales. We purchased a beautiful vehicle for our daughter and she made sure the experience was memorable! Check the photos! Thank you Sam!!

Co
Review №2

I had such a great experience from start to finish here! Started off with Dusty who kept me laughing the whole time I was in the office, then Phil helped me with my financing and made the thing happen for me, I finished up with Dom and he walked me through all my paperwork. All the guys and girls here are incredible and Id highly recommend going here if you need to purchase a new car. They dont push you to get something you dont want and they work with you to get exactly what you need!

St
Review №3

Walked away today with a beautiful Jeep Grand Cherokee Limited. Samantha was a pleasure to work with! The dealership had a variety of vehicles in stock, which is hard to come by these days. Smooth process, no haggling, just good business. Thanks again Samantha for finding the SUV, with ALL of my must-haves, and handling the process with quality and timeliness!

Ho
Review №4

We purchased our 2018 Jeep TrackHawk from Angelo. This was such a pleasant experience from beginning to end. We never felt pressured into anything we didn’t want. Angelo was super patient with us and we appreciate his time in making this an amazing experience. If you are in the market for a Dodge or a Jeep in Newport News area, go see Angelo! 😀🚗

Vi
Review №5

I had an exceptional quality service here. I contacted Dominic about a pickup truck that I was interested in and he was very quick to respond, very professional and straight-forward. This immediately made me like this dealership over any other that I have contacted. Their price and customer care made hop into my car and travel 500 miles to this dealership to by my new pickup. It was totally worth the trip. I was welcomed like I was a longtime friend. Process was transparent, nobody was pushy, no shady fees. Instead everyone was very nice and they have an amazing coffee machine :D Absolutely amazing service, will be coming back! Thank you Dominic for not making this place feel like any other dealership; this place is many levels above!

B.
Review №6

Dom Bennett was right on time with assisting our family with our new Jeep Cherokee Latitude 2016. From start to finish, he went above and beyond by informing us of every step that was taken to secure our purchase. We are quite pleased with the overall service from the GM, Al in Finance, the entire dealership hands down. Dom, KEEP UP the great customer service. Your work ethic, honesty, endurance and persistence will continue to go far. We thank you. The Chalmers

Se
Review №7

Kyla Power is AMAZING! She was extremely patient with us as we changed our minds a thousand times over a three day period about which car we wanted to buy. She always made time for us and was very flexible. I feel she understood the value of our time and money knowing the importance of the investment we were making. She met us on a personal level and took an interest in other things about us other then just a potential car buyer. In the words of Iron Man I LOVED this experience 3,000!!!

am
Review №8

Phil was amazing from the first day I walked in. Even though I went out of town, he kept me updated on his search for the truck I wanted. He made it happen and it was so very easy. On purchase day everything went smooth and I was out in record time! Definitely would recommend this dealership and will come back again for my next purchase. Love my 3500!

Mr
Review №9

Kyla Power was a great salesperson. She made the process of purchasing a car very smooth. I enjoyed her hospitality. She made me feel like I was at home. What a AWESOME LADY. I was with my nephew who she sold a car too. She put a smile on his face. Makes me want to come a buy a car. Checked Flag keep up the good work .She deserved a bonus!!!!!

Ma
Review №10

My wife and I had a great experience with Angelo. He stayed in touch with us regularly until we could come from out of town to look at a vehicle that was in high demand, and the purchasing experience was smooth and stress free. Angelo followed up with us to make sure we arrived home safely and sent us our Carfax report.

Ai
Review №11

I walked out two weeks ago with a beautiful Chevy spark. I am so in love with my vehicle. The service I received from Angelo was exceptional such a great person, I definitely recommend him to anyone looking for guidance or just searching for a vehicle. I walked in with no appointment and he was super nice and super willing to help me find my dream vehicle. Thank you so much Angelo.

Be
Review №12

Ive been to several dealerships in the past and I can say without a doubt this one was my best experience to date. Me and my fiancé came looking for a Grand Cherokee. We showed up without an appointment and were greeted by Angelo. He took extremely good care of us and treated us like we were family. I will say that he was very thorough, which caused us to be there much longer than anticipated. We honestly lost track of time because we were just enjoying his company. I never felt pressured at any time during this process, even when Byron pulled out the extra options and extended warranties. Byron let us decide what worked best for us and gave input when we asked. The team leader Dave took very good care of us too. He made us some new keys just because he didnt like how the ones that arrived with the new jeep looked.Overall I would 100% recommend coming here since Checkered Flag took over. I really hope they stay around for a long time because I am looking forward to buying another vehicle from them in the future. Ill be asking for Angelo because he goes above and beyond what is expected of a salesman. Best new car experience ever. Thanks Angelo you made my future wife extremely happy.

Gi
Review №13

This was the BEST experience Ive ever had at a dealership. Al in finance was great and John Spensieri was truly AMAZING!! Very knowledgeable and helpful. I will buy all my cars HERE!!

Ly
Review №14

The dealership was great! More choices than any other dealer. And our specialist Kyla Power was fantastic! Very patient and kind. And very knowledgeable also! Excellent car buying experience!

yo
Review №15

Dominic communicated with me extensively via text messages. He was very honest, prompt, and thorough in explaining about my options. I just couldnt travel 5 hours to purchase the car, but I almost did. I found the same car much closer to me. Thanks Dominic, appreciate your time despite no car was sold.

Gr
Review №16

John Spensieri was super helpful, and was a great expert opinion. Even though I didn’t buy from him, he helped me pick the model that I needed! Couldn’t recommend enough

Je
Review №17

Kyla Powers was extremely knowledgeable and made whole process so easy. I was very happy to work with her.

Am
Review №18

Recently visited checkered flag in search for a Jeep Grand Cherokee. Had the opportunity to work with Angelo and he was amazing every step of the way. Buying a vehicle is stressful at times and Angelo was there to guide us and offer a great personal experience. I definitely foresee me and my husband going back to visit and work with him. Amazing experience.

ca
Review №19

Kyla power was super helpful and wonderful. She made my experience super easy and painless ! 10/10 recommend !

Me
Review №20

Samantha was amazing!!!!! She was friendly and kind! So helpful! Thankful that she was there to help us get the Gladiator we wanted! 10/10!

Br
Review №21

Kyla Power really understood the assignment!!! Thank you for making what seemed impossible a possibility!! Kyla took care of everything making my experience there: clean, smooth, and quick! I highly recommend checking out Checkered Flag Newport News if youre looking to purchase a vehicle and make sure to ask for KYLA POWER!!!! 💯

Ad
Review №22

Currently in the process of deciding on a Ram 1500 and Sam did a great job showing and describing the differences in trims. Checkered had a lot of options for me to look at. Cant wait to get in a Ram and I owe Sam a big thanks!

Ju
Review №23

Hands down best car buying experience ever! Got the car I wanted for the price I wanted and the trade in price was more than fair. I would definitely go back and recommend checkered flag Jeep to anyone. Customer for life.

Gr
Review №24

One of the best dealership experiences I have had. Angelo was an absolute pleasure to deal with. We had driven in from out of town to look at a specific vehicle, got an incredibly fair price and they gave exactly what I was expecting for my trade.

Te
Review №25

Jermaine from the blue team service department is nothing less than amazing. He took care of me right away and got my car fixed within 2 hours. His customer service is top tier and if anybody is visiting the area please ask for him.

Ri
Review №26

Kyla Power was the best and with her it was so easy and she did it all. It went so well, she needs to be promoted. She knows her stuff. I would recommend her to anyone. Kyla thank you so much for all you do.

Sh
Review №27

Kyla Power is a great salesperson! She was very thorough in her explanation of everything and did exactly what she promised. Car buying can be a long process but she made it bearable. Thank you Kyla!!!!

Mi
Review №28

Checkered Flag recently took control over Pomoco and as a prior customer I needed assistance. Dave Lawson the senior team leader treated me with top notch customer service and professionalism. He returned calls and correspondence quickly and provided me with the resources I needed quickly. I wouldnt hesitate to do business with his team.

Ke
Review №29

Purchased a vehicle from Samantha Montalbano product specialist. Absolutely pleased with our purchase!! From the moment we arrived to closing the deal was seamless!! Samantha was the most professional salesperson. We walked on a deal from another dealer because of the salesperson. No hard sell everything upfront and test drove several vehicles. Will purchase again in the future from Samantha if possible.

Mi
Review №30

We had the pleasure of working with Kristi Arrington. She was straight forward, funny, and brilliant! She did everything right! No pressure at all! She gave us great information about the Jeep and about financing. She was extremely helpful. I will refer all of my friends to her. She is a true credit to her profession!

Jo
Review №31

I am currently in search of a new car and I reached out to JeepDealership in Newport News, VA and I got contacted by John Spensieri. He showed great customer service and was always very kind and never pushy! I’m am very satisfied with his service and all the great information he was able to give me to help with my decision in purchasing a car. He was also able to do some calculations for me as well to assist in my car buying venture. Unfortunately I did not go with getting a car just yet but he will definitely be someone I contact when the time is ready. I can’t wait to work with John when I have all my stuff together. Very pleased with his service and his over and above attitude. Thank you John!

Ri
Review №32

Fabulous service with Angelo. Under 2 hours in and rolling of the show room floor. His first car ever. Great employee discount happening with some rebates.

Aa
Review №33

Kyla Powers was an amazing person to work with. I came in with an idea of the vehicle I wanted and one I was interested in. She showed me around and gave me all the details I asked for. Couldn’t of asked for a better person to work with. Thank you Checkered Flag CDJR for giving me a long needed truck!

Mi
Review №34

Mark Greenauer and all the staff at Pomoco Used Cars were friendly, seriously motivated to be in our good interest and honest. A wonderful experience. My wife and I both felt comfortable, certainly not rushed or pressed into any decisions and in the end, after some personal review, we realized that all that was given to us was information for us to decide on. There was never any pressure. Mark was diligent in his efforts to get us all we asked for. Jim from Finance, was informative and honest. The Sales Manager explained their need to review the vehicle to ensure everything met the warranty service baseline requirements before delivery. Were really satisfied with our experience so far.

An
Review №35

Kyla was definitely knowledgeable and pleasant. We will definitely come back and shop with her! -Brittany & Antwan.

Ta
Review №36

Kyla Powers is a really sweet Lady. She did whatever she had to do to get me the car I wanted! She even stayed after closing to help me. Thank you all so much for your awesome service ❤️ Also Thank You Byron for working so hard to get me approved!! You guys are Awesome. i love my car.

Cy
Review №37

Kyla Powers was the absolute best! Her patience and thoroughness was amazing. She will forever be my go to person at Checkered Flag Autos! ❤️

Na
Review №38

Dealership reviews are often suspect, and I’m writing to assure you this one is the real deal. I needed an inexpensive used minivan to sit at my beach house. The age and price point would naturally send me to a used car lot, but those are so hit or miss. Checkered Flag showed the vehicle I wanted in inventory. It had been cleaned, checked, and put into a sales position far better than the fly by night lots would have, using properly trained mechanics. My contacted sales rep, Larry Plummer was communicative, assured me multiple times the car was on the lot and available, but resisted any hard sales pitches. The car, the price, and the transaction were as advertised. If I had to say anything negative, to assure you this is a true review, I’d say that the doc fees associated with this dealership are about $200 over what I consider average, and I believe that’s a recent increase from the dealership name change. Nonetheless, the 12 month power train warranty on an older car with tons of miles, makes doing the purchase at a reputable dealership like Checkered Flag a no brainer. I give this place my highest recommendation and hope you have as good an experience as I did.

Ma
Review №39

You would have to be crazy to get your car worked on here....I have a 2008 chrysler sebring and they want 900 dollars to put a alternator in

Mi
Review №40

I just want to this by saying this was one of the easiest experiences in my life getting work done to my jeep* first I didn’t purchase my jeep from them all so I was nervous they wouldn’t help meMy key fob went out for my jeep and I didn’t have an appointment on a Tuesday after a major Holliday not only did they get me in it was done right the first time an the timing wasn’t to bad and price was fairbut I had the pleasure of being help by ( TRISH) she was awesome, professional she even came out in the waiting room and checked on me several times I never leave reviews but just the stress it took off me today really affected my day in positive wayThanks guys I’ll definitely buy my next jeep from checkered flag

Na
Review №41

Dom was great and extremely helpful in buying our used Subaru. Would definitely go here again!

lu
Review №42

John Spensieri was truly one of the best sales person I have worked with. Easy purchase process. I look forward to future business with you! If any one is looking for an honest salesperson, John is the person to see!!

Ma
Review №43

Samantha is wonderful to work with! She was very helpful and cheerful! We will be back, highly recommend Samantha!

He
Review №44

Bought a Jeep from Checkered Flag Newport News yesterday. The whole process was seamless and very personalized. Kyla Powers was an awesome sales consultant and handled everything from the moment I walked in. Even stayed after closing so that I could drive home in my new Jeep. Highly recommend this dealership and especially Kyla. Thank you!

Ga
Review №45

We purchased a 2021 Jeep Cherokee from checkered flag in October 2021. Kyla was very tentative & went in great detail to explain everything @ the Jeep. I would highly recommend Kyla & checkered FLAG.

Ma
Review №46

My husband and I came in not too long ago looking for a truck to buy and Samantha Montalbano was helping us with this and let us test drive some vehicles and went out of her way to answer questions we had, very great customer service and always had a smile on her face. Unfortunately we didn’t find a vehicle yet but we are keeping an eye out on what comes in so we can come back to her and buy a truck from her she was awesome!

Ke
Review №47

The staff as a whole are wonderful but we had the pleasure of working with both Samantha and Cristi and they both were fantastic! Super friendly, very understanding and patient to the fact we had our toddler with us who was not interested in being there. They were able to get us in the vehicle we wanted and made the whole process as quick and painless as possible.We had a great experience there!

Jo
Review №48

I bought a 2018 Mustang from here and the experience was first rate. Kyla and Dominic took care of everything. They were friendly and professional. I highly recommend Checkered Flag.

St
Review №49

Professional is the only word I can use to describe how excellent my purchase with Jada was! From the moment the vehicle arrived to their dealership, she knew exactly that was the truck I have been looking for. With my high expectations And requirements, Jada went above and beyond to get this deal worked out for me! I can’t thank her enough l! Also to her bosses Byron and Dave for letting this deal happen! Thank you all as well! Would recommend to anyone looking for a quality used vehicle to come check this location out. Easiest and best experience I’ve had buying a truck! Thanks again all!

Li
Review №50

Kevin Steele was great to work with. Very easy to communicate with and take care of all the details over the phone and via email. The Paperwork and Jeep were all ready to go once we arrived. The entire process went smooth! Great experience, highly recommend! Way better experience than I had with Casey Chevy, night and day.I would recommend anyone looking to buy a car go see Kevin!!

di
Review №51

Worked with Kyla Power to purchase a vehicle and it was great service! I told her my parameters, she found the one vehicle on the lot that fit all my specifics and we bought it!

Mi
Review №52

Very helpful staff, speedy service and car runs like new! Left it over night and was ready the following day.

Ka
Review №53

Tangueray was so helpful when I came in to buy my first car. She kept us in the loop of what was going on and even stayed past closing time to make sure we got as much done and out of the way as possible. She always kept herself busy making sure everything was in order. I hope she receives recognition for her excellent customer service!

J
Review №54

Ive been shopping around online for a bit for a new Ram 1500. I had interacted with a couple dealers and received responses that the one on their site had been sold, etc. I reached out to Pomoco about a new truck they had online and had prompt and professional interactions with Kyla Power. Through a few more emails I set up an appointment. Kyla was with some other customers but promptly set me up for a test drive. Returning from the test drive, Kyla had yet an additional customer waiting for her so I was referred to Mike Wiseman. We went over the truck and different options. I had an existing vehicle to trade and Mike got that checked out and I was offered a fair price for the trade in.After going through all the numbers, options, etc. Mike was able to get me set up with the loan, trade in, and new keys in my hand. The back office folks were all staying late to get me setup and did an excellent job answering all questions and exceeding my expectations.No hard sell. No invasive phone calls from my online request. Super knowledgeable people.It has been a bit of time since I bought and when ever I have a question, I continue to reach out to Mike and he is there, phone or email. I cant recommend him enough if you are in the market for a new truck like I was. Also, Kyla was excellent and super helpful online and when she was juggling three customers at one time!

Da
Review №55

This is the 3rd new Ram 1500 Ive purchased from Pomoco. Ive never bought a used car from them so I can only attest to the new car sales. Why do I keep going back to Pomoco? I love their no-nonsense, no-haggle approach to car sales. They simply give you the best price available based on current discounts and rebates and you decide if the deal is right for you. They dont chase you out of the lot and they dont do the wait for 15 minutes while I go talk to the manager deal. Its just very straightforward. For example, yesterday, I had the pleasure of working with Mike Wiseman in the Newport News Pomoco. I went in to look at the current Longhorns. I was definitely in the market and ready to buy. From arrival on the lot to purchase complete, it took 2.5 hours. That included looking at 3 vehicles, a short test drive, and me taking some time to carefully consider the deal. It couldnt have been easier. And kudos to Pomoco for continuing their long history of supporting Vets with a $500 incentive.

Ch
Review №56

The front fan of our Dodge Grand Caravan stopped working two weeks before our family of 6s 3-week summer road trip halfway around the country. Without a fix, wed have to drive without any air blowing into the cabin--a miserable trip. Two mechanics couldnt figure out what was wrong. We brought it to Checkered Flag less than a week before wed have to leave. They accepted my van as a walk-in, diagnosed the problem within hours, and had it fixed for us way before our trip. Not only that, but Ro, the frontline employee, was very friendly, honest, and straightforward. It was a great experience, and Im so thankful for them! They made our trip so much better.

Ma
Review №57

Phillip was such a pleasure to work with and made my first time purchase go so smoothly. Great service!

Aa
Review №58

Larry was sincere, realistic, and patient the entire process. Thanks for the candid counsel and honest salesmanship.

As
Review №59

I had a great experience with Angelo at Pomoco! I went to look at a specific vehicle but wasnt sure I was going to buy it. My experience was overflowing with genuine care. I am grateful to have experienced such a smooth, transition into a new vehicle that Im certain will be an amazing benefit to my future. I couldnt be happier!

Ty
Review №60

My purchase at Checkered Flag Newport News was probably my best experience in purchasing a vehicle. Kyla Power was very straightforward, honest, and knowledgeable. Highly Recommended!!!

Is
Review №61

Kyla has a great personality, and is very patient with her customers I really appreciated everything she has done for me

Mo
Review №62

Kyla Power was fantastic to work with and great with communicating with us ! She made the process of purchasing a new car very easy.

Sh
Review №63

Kyla, You are awesome sales person I really appreciate you thank you so much for the service you gave❤️😊

Be
Review №64

Very quick and painless process. No hard selling, everything is up front and honest. I worked with Samantha who made the process very easy and a lot of fun as well! I would definitely recommend these guys.

As
Review №65

Made an appointment for 7am Wednesday 5/19/21 to have my car serviced for a well known problem with my year/make/modelVehicle. I dropped my vehicle off Tuesday evening, and it was checked in Wednesday at 7pm. I didn’t receive a quote until Thursday afternoon, and once I did, it listed an exorbitant amount for repairs, almost $4000, costing more than the car is worth. There were three services listed as “immediately necessary” but listed no reason or description. I called to inquire about the recommended services and repairs but could not reach my technician, or the service manager. They have now had my car for an entire week, I’ve called the dealership a minimum of twice a day, totaling 15 total phone calls. I’ve left 9 messages, sent two emails, was told by whomever answered the phone that they’ve sent 3 emails to both the technician and the service Dept manager and I’ve requested a call back through the online chat service and have still yet to hear from them. I’ve been without my vehicle for a week, I’m a single mom with no transportation and no way of getting in touch with them. I’ve tried filling out the service email to confirm the repairs 14 times, and I received an error message every time. I don’t understand what’s going on, why I haven’t received a call back, and why I’ve been without transportation for a week now. This is the worst customer service I’ve ever experienced in May entire life, and that’s saying a lot since I’ve been a retail manager for the last 14 years.

Ti
Review №66

Great experience. Kyla Powers was very knowledgeable and helped with all our needs.

pa
Review №67

Purchasing the truck went great the service dept on the other hand is pretty poor. Showed up for an oil change and still sitting here and vehicle has not moved in 2+ hours. Not allowing appointments is a horrible way to run a service dept. Be better off paying for an oil change at a shop that understands peoples time.

da
Review №68

Love this place Kristi and Byron are tremendously amazing they are really helpful and get the job done.

Be
Review №69

Amazing service from arthur he assisted me in the trade in and the purchase of a certified pre own jeep. So when you go to checkered flag make sure you ask for arthur if you want the best service.

CH
Review №70

Thank you for the wonderful service. Kyla Power was fantastic to deal with and made the experience fun and stress free.

Re
Review №71

Kyla Power was very professional and knowledgeable with assisting with the purchase of our SUV. She was very pleasant and friendly.

My
Review №72

WILL YANCEY IS YOUR GUY ! He made ends meet for me. I thought i wouldn’t be able to even get a car. he is the best Car Dealer I’ve Ever Met. He made me and my boyfriend feel comfortable the first time we met him. you will not regret . he’s a great dude man. I definitely will come back.

Ke
Review №73

Great experience. We just sold Checkered Flag our car but didnt buy anything else. Kyla got us the $ we wanted and made the process quick and easy. She was awesome.

Sc
Review №74

My wife and I had never been to Pomoco Chrysler Jeep Dodge Ram of Newport News before and I spotted a car 2018 Audi Q5 Prestige we were interested in on the internet. We called Kevin Steele and arranged an appointment time for us to come on in and see the car. We made the drive from the Richmond area and when we arrived, the vehicle was out front ready for us. Not knowing what to expect what we found was a car amazingly clean and in perfect condition for a low mileage used car. Kevin allowed us all the time we needed to inspect, drive and discuss the car. We worked pressure free on the deal, which included our trade in, financing and minor issues to correct on the Audi. My wife could not be happier with the car and the experience we had with Kevin at Pomoco.

Mo
Review №75

Brought my car in twice for a scheduled appointment to fix recalls. Twice, my car was kept all day and no work was done. I was told I’d be contacted when the necessary parts arrived. Weeks later my car breaks down to the recalled parts. I have it towed in, mechanic says the issue wasn’t any of the recalled parts, but something else and all the recalled parts have been replaced. I get my own mechanic to address the other issue but the car still won’t run. Mechanic says it the alternator (a recalled part that was allegedly replaced). Go to purchase a new one, salesman agrees that the alternator had not been replaced. I buy a new one, but at this point also needed a new battery due to the defective alternator. $500 later, out of pocket for a recalled part that should have been free, service manager says there is nothing they can do, and that I should have left my car unable to run for even more time, and allowed this dealership to address it. That was simply not an option, and I would never allow them to touch my vehicle anyway. I’m unsure if they addressed any of the recalled parts and am terrified that my car may have a severe issue with my family inside. Go to the Jeep dealership in Virginia Beach.

JJ
Review №76

I did not know what to expect when I decided to buy my first car from Checkered Flag. Kristi Airington made everything that much easier. The process was simple and quick and I am very pleased with my purchase!

Ke
Review №77

Samantha, took very good care of us today. Very polite and knowledgeable about selling cars.

An
Review №78

Great dealership. Easy to get to their bottom line price and I appreciate not getting the treatment. I tried and tried to get everything done before coming into the dealership for my cash deal, but I waited more than TWO HOURS to get the paperwork done for an all cash deal! I gave them 3+ hours notice before I arrived and yet my vehicle still being cleaned up. That is a pet peeve of mine and shows a lack of respect for my time and a lack of understanding of these COVID times. Cost them a 5 star review.

br
Review №79

Kyla Powers was great! I got my 2021 Jeep Gladiator Mojave for a great no haggle price. The financing was painless with no surprises. well worth the drive from Va Beach oceanfront!

Qu
Review №80

Kyla power was really a great saleswoman,stuck with me untill she got me riding in my new Dodge Durango TY

Jo
Review №81

I just had the best experience with Kyla at Checkered Flag. She made buying a car enjoyable and fun. She also went the extra mile, from start to finish, to make my dream come true! Thank you Kyla and Checkered Flag!!!

Tr
Review №82

I had a tremendous experience working with the Pomoco team. I was in a tough situation and had to buy a vehicle while I was away on vacation and have it ready for my wife when we returned. A member of the Pomoco team got everything ready for me, and we did the whole deal virtually. Then they even drove the car to my office on Friday with everything ready for me to sign. It was seamless from start to finish. I highly recommend the dealership.

De
Review №83

Mike Wiseman is the absolute best person to work with! He is super personable and I would recommend him to anyone looking for a new car!

Da
Review №84

The waiting area and the bathrooms were nice and clean. I like the fact that they had coffee and other snacks plus the vending available for the customers who choose to stay and wait for their vehicle.

An
Review №85

I bought a lovely pre-owned vehicle from Kristi Airington here, who was super easy to get along with, knowledgeable, timely and caring. I recommend a visit if youre in the market.

Ke
Review №86

For the first time in buying a vehicle I had a sales rep who listened! I recently purchased a vehicle from Larry at Checkered Flag CDJR. He was very patient and was not pushy at all. It took me over two weeks of asking questions, multiple test drives and working though cold feet. Larry was able to answer my questions also while dealing with a multitude of other customers and provided facts for me to view. the kind of reassurance I needed. I was allowed to take my time in deciding what was best for me. In addition to his patience with me, he was proactive in making sure I was meeting my budget and took care of the issue I had with the vehicle before I committed to it. Hes a a great representative of Checkered flag and I love the vehicle I purchased! I look forward to doing business with them in the future. Thank you.

Na
Review №87

Will is the man! Best sales Ive dealt with in a long time! Very comfortable environment, everyone was in a good mood, and maaaaan... the guy closing my deal was FAST! Highly recommend shopping here for your next vehicle.

Ke
Review №88

Dodge truck towed to dealership 5 weeks ago for service/ repair estimate. Until this day I have not been able to reach anyone that can give me a status on the estimate, left VM with Service Manager twice, sales manger once, service advisors 6 times and not one returned call. This has to be the worst dealership ever! Save yourself the headache and avoid this dealership!

Be
Review №89

I found an FJ Cruiser for sale on Autotrader and it was what I was looking for. The price of the FJ was spot on for the condition but I was in Colorado. I worked with Kyla who was very receptive to my requests to get detailed pictures and drive the car. Her description was accurate and no false claims were said. This is important since I was not able to see or drive the car in person. I had a trade, which we worked out the numbers over the phone and through photos and the price promised was what was delivered when it came time to review numbers. I appreciate the straight-forward conversations we had. I made the drive, we did the look over and test drove, I was happy so we signed the papers. Made the 1700 mile drive home, the FJ is perfect as promised. Thank you.

Do
Review №90

My husband and I had a wonderful experience buying from Larry at Checkered Flag. The entire buying process was extremely straightforward and there were no hidden costs. In addition, they were incredibly helpful with transferring out-of-state tags, saving us a trip to the DMV. We would recommend this dealership to friends and family and absolutely love our new car. Thanks Larry!

No
Review №91

We had a 9am appointment for an inspection and to mount new license plates on a brand new Jeep Sahara and we were told it would be ready by 11. We returned at 1230 after trying unsuccessfully to talk to someone three times. Twice we were transferred to a voice-mail and once we were told they would send an email to check on the status of the Jeep.When we arrived we were told it was all done and ready and they should be bringing it around shortly. After waiting about ten minutes I walked around and saw the Jeep still in the service stall with the temporary plates still attached. After questioning this I was greeted by a young lady named Mel who was very nice but reassured me that they would now be mounting the plates and it should be just a couple more minutes.We left at 120, a full two hours and 20 minutes after the time we were supposed to pick up the Jeep and four hours after our appointment time. I understand things happen but its always best not to over promise or exaggerate results. If you need maintenance or just a simple inspection pack a lunch or just dont take it to a Checkered Flag dealership to start.

Ia
Review №92

I was looking around for a Ram 1500 and saw one at Pomoco. My wife and I stopped at another dealer on the way and decided to continue on to Pomoco. When we got there, the staff was very helpful and we were set up with Mark to help us out. We ended up happily driving away with the vehicle we went to look at. For exceptional and friendly service, please stop by and check out Pomoco.

La
Review №93

I purchased a 2016 Jeep Wrangler today from Mr. John Gray and it was hands down the best car buying experience I’ve had in my 49 years of life. Mr. Gray was courteous, polite and professional from our first correspondence via email until the moment I left. He made me feel as if I’ve known him my entire life. Hands down a wonderful person/salesman to whom I’d highly recommend.Sincerely,Larry Ball

Ma
Review №94

Jeremiah did a great job getting me into the new 1500 Laramie Longhorn.

Ni
Review №95

Thank you John and Mike for assisting with the purchase of my new Jeep! The process was amazingly easy and simple paired with all the information I needed about the Jeep I bought! The staff from start to finish was absolutely professional, friendly, and knowledgeable!!! I made the drive from Richmond and would Encourage anyone else to do the same!!

As
Review №96

Kyla was great to work with. Very easy to communicate with and take care of all the details over the phone. The Paperwork and truck were all ready to go once we got there. She took her time to go over everything and made sure we were comfortable with how things worked before heading home.

Da
Review №97

My wife and I shopped at several dealerships looking for a Ford Mustang, Chevrolet Camaro, Dodge Challenger or Charger.We looked in Virginia Beach, Norfolk, and Chesapeake. Made a car shopping visit to Newport News but struck out at one dealership. While at a restaurant, I saw on my cell that CDJR was nearby. Thanks to CDJRs Larry Plummer we found the car AND the assistance we needed to put together a very good deal! Larry showed us and explained the features of our beautiful 2020 Dodge Charger. He put together a very nice trade in deal and answered all of our questions without hesitation. He is very knowledgeable and has a positive helpful attitude. I strongly recommend CDJR and Larry. All of the staff had a good attitude. We LOVE our awesome 2020 Dodge Charger! It is loaded and exceeds our expectations.

C
Review №98

My first time purchasing a vehicle at Pomoco Chrysler and I am very glad I came here.  My salesperson, Mark Greenauer, was extremely kind, helpful, knowledgeable and never once did I feel any pressure  to purchase the car. He answered every question I had. He was very professional and sincere. I highly recommend this dealership and definitely ask for Mark if you are considering a purchase.

Jo
Review №99

I was stressed walking in because I just knew buying a new car can be full of hassle, from previous experiences elsewhere. I was completely wrong. The buying experience I went through was pleasantly hassle free. Not only hassle free but I was offered an outstanding deal on my new Jeep Renegade. I was surprisingly pleased with the offer on my trade. My whole experience from beginning to end was outstanding at Pomoco while working with Sierra. Not only did she get me in the Jeep I wanted but I had the privilege of being Sierra’s first sell. For a beginner she sure did know what she was doing and how to handle a customer.

Jo
Review №100

Kyla Powers was very communicative and flexible with my schedule throughout the whole process. She provided all the additional info I asked for and was patient while I made my decision. Once I had decided which truck to buy we scheduled a time and were in and out in about 2 hours. I would gladly recommend Kyla to anyone I know looking to buy a car!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:12629 Jefferson Ave, Newport News, VA 23602, United States
  • Site:http://pomocochryslerjeepdodge.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 757-369-3565
Categories
  • Auto parts store
  • Chrysler dealer
  • Auto repair shop
  • Car dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Similar organizations