These guys are genuinely honest folks! A few years ago, I went through quite an ordeal at a different shop, and they still didn’t fix my car. At the recommendation of a family member, I brought my 15 passenger van to Leggett & Jones. I’m so glad I did!!! They went above and beyond to get our van fixed quickly, and for reasonable cost. The owner even offered to call the other shop to talk to the owner about what happened. He also thoroughly explained everything that needed to be done. We have been bringing our cars to this family owned business ever since. When my husband or I drop our cars off, they have our complete trust, which is far more than we can say for most auto repair shops we’ve ever dealt with. We recommend them to everyone!!! Leggett & Jones will always have our business!
Good people continuing the family business. During a busy time for them, I was able to get an oil change, and inspection, a not so easy fuel filter replacement, and a PCV valve check (which is difficult on this car), and I had it back the next day! I had some other problems that would need to get fixed later, but they gave me some good information on what the problem may be and what it would take to fix it. They are honest and have integrity. I trust them and will be back. The prices are good, they are organized, and they are professional. Well run!
Work was performed perfect. The price is so fair. Workmanship is excellent. Thank you all at leggett and Jones.
Every time I bring any of my cars here, they provide honest work, and great quality work as well. They are super friendly and professional.
Fair prices, no scams, prompt service, solid work done. What more could you ask for?
Great service and price. Most amazing was the follow up call they made to ensure everything was running ok. We need more service like this.
Guy is just Amazing! He has character and hard working! Thank you Guy!
Good work 🤙🏿
Trust WorthyFamily OwnedReliable
My mom comes here all the time for any of her cars needs and referred me over and I have to say it is hands down the best shop I’ve been too! They are professional, kind, knowledgeable and very easy going! I brought my car here in the last minute in the end of the month basically scrounging around trying to find someone to do my inspection! I got up at the he crack of dawn and couldn’t find anyone who would take me. All I did was call up here and let them know what I needed and he saw me right away! It made my day and really meant a lot that he took time out of his busy day to help me. I will be telling everyone about them! I would definitely recommend coming here and bring all your family and friends! They are honest, punctual, professional, knowledgeable, caring and amazing all around!!! Thank you so much for seeing me on such short notice, literally! I am a procrastinator and I thank you so much for helping me out! I will always come here for anything that I need. They also added an extra service to today for me when I said I would make an appt, instead he said “no I’ll do it today.” I absolutely love this place!
Thrilled that they could fix my car at a fair price. Solenoid replacement. It runs like it should now.
One of the best tips I ever had. These guys always have our best interest s, including costs, in mind.
Guy and his son, Micah, are the very best! They do great work at a fair price and theyre honest. Leggett and Jones has taken care of our vehicles since we moved here in 1997. Weve never had a bad experience. You can trust them.
Great Guy is always trying to help and very honest only fixed what needs fixing
I have been going yo this station for more than 30 years and the service has always been exceptional, courteous and professional. I would highly recomment this place of busyness to anyone.
There is no other place I trust with my car. I’ve been going for years and so has my entire family. They are professional and trustworthy.
I have been going to Leggett and Jones for 20 something years. I would not take my cars anywhere else. Honest, excellent, and great prices. Thanks for taking care of my vehicles Deb and Craig
We have been customers of Leggett and Jones for 30 years! Theyre trustworthy and they do excellent work. They dont EVER jack up the bill with unnecessary repairs. In fact, we had asked to have the belts checked on our truck before we went on vacation. Guy told me that the belts are old, but they are still good, so he did not replace them. You can count on them to do the necessary repairs the right way the first time. I highly recommend this shop!
Good honest people.
Honest people working a family business. I trust you to care for me and my cars; we travel with the most important people in my world.
Give them A A
When the guys who have worked on our cars for 40 years finally retired, we moved over to this outfit and have been equally pleased. Decent prices and we havent had to take anything back yet for another try. They are on bit of a back road. They have been there for a while. Thats meets the standard economic model for a business that must be good. If you are an out-of-the-way place and are still in business you must be doing it right
Been going here for over 10yrs. Wouldnt go anywhere else. Great family, professional, honest, knowledgeable. Guy, son Micah, and all the Mechs. Thanks for what you do!!
My family has been coming here for all of our auto needs for years! They are honest, dependable, kind, family oriented folks that are damn good at what they do. Looking for a reliable mechanic? Well stop looking, because you found one.
Honest and reasonable costs
This establishment is legendary. Guy Jones is a genius, and his mechanics are some of the most skilled professionals I have ever met. He was recommended to me by a friend over thirty years ago, and I am still grateful for that recommendation.
Took a vehicle here yesterday for a pre-purchase inspection. In the process found out they’ve been there over 70 years. That alone ought to tell you something. While I waited, the place was hopping as regulars they knew by name were in and out. When they were done looking over the vehicle, he walked me through in detail what he found with it, and went over everything with the seller as well so they would know what any issues were before they should sell it. Glad I stumbled upon this great find! I will be back and recommending.
Family owned and run. Friendly and knowledgeable wit no messing around and no missing details like new calipers on your brakes or broken engine mounts. I always know they are being honest and my trip check will get me there and home again.
Always satisfied with the great service at Leggett & Jones
My parents started taking their cars here for 30 years, and I’ve been taking mine for 8 years. I can’t explain the peace of mind knowing that whatever work they do and whatever price they charge is necessary and fair. For instance, my Toyota could use a $1,300 repair. They told me from the beginning that it didn’t affect how my car ran or cause any danger. It was only a necessary fix if I move to a big city with different inspection requirements. Thank you Leggett and Jones for being more concerned with treating your customers right than making a paycheck.
Excellent work by nice folks.
If I could give more than 5 stars I would. There is no one else I trust to work on my car than Micah and this shop. They are always honest and I trust that Im not being sold any unnecessary parts. Would recommend this shop to anyone looking for a trustworthy mechanic.
Great, friendly service!
Twenty plus years of taking all of our cars here for inspections and repairs. Prices are fair and we TRUST them which is saying a great deal. If something that is wrong is going to be expensive to repair, they will call before they do anything to make sure you want it done.Great people!
Absolutely the best
I have been taking vehicles here for about a decade now. This is a great mechanics shop and you can trust them to fix your vehicle and not take advantage of you. Guy and his son Michah are the best!
I’ve been taking my vehicles to this place for 30 years, I am always treated well. The staff always take the time to explain exactly what is going on and don’t try to talk me into unneeded work. It’s wonderful to have a trustworthy mechanic!!
Great local mechanic. I have a fairly old car and being new to the area its often hard to find a replacement for that honest and reliable mechanic you had at home. Im sure you know the one! I was pretty happy when a friend recommended this place to me. Ive had work done here many times, their prices are fair and they have a quick turnaround. I will continue to use them in future. Thanks a lot guys!
Good family own business with honest and highly knowlegdable mechanic. They will sometimes go out of their way to help you. I hope they are in business when i come back to VA
Guy has been servicing my car 4 over 30 years never did me wrong always honest and nice he doesnt BSU good locally owned business
Leggett&Jones Auto does great work.
These are great people. I trust them with all my cars.
We have been using Leggett & Jones for as long as i can remember. My dad always brought his cars in, and ive followed suite. They are fair priced and sometime lower then the big name shops. The work is always done quickly and properly.
They fix cars, but they take care of people. Great service, no worries.
A great place to get your vehicles worked on. there very nice and Professional
Had my girlfriends car brought in for a safety inspection to see what the car needed, knowing it had a very bad front motor mount that was becoming dangerous, and through out the inspection they found a few problems with the suspension, said the headlights needed to be cleaned to pass (50$) and a few other things but left out the bad front wheel bearing, tire scraping the wheel well, the missing socket for the license plate light, and of course the bad motor mount... was glad to see they were thorough with the inspection but was very upsetting to let those few important things slide...
Got a friend refer this shop. My 2016 Nissan versa note got oil change from Nissan Priority and having oil leak after the service. Dont want to go back even still under warranty. So I give this a try. Left my car night time with the envelop that they provided. Next day 9a.m. they called and tell me the problem. The Cap was only half way locked. I just cant believe Nissan do this to my new car!! I had the shop to fill oil and give up my warranty! They are very very honor people. Price is really reasonable. Thank you very much!
Very sweet owners and in and out service! My kind of place. 4 the generation family owned garage!
Amazing service! Went to get brakes and an oil change, Guy called me to tell me I didnt need new brakes, was very honest about wanting to save me money! Great prices and very friendly hard working mechanics!!
TRUSTWORTHYThat says it all
Always the best service. They are fast, know mechanics and very reasonable. We have been going here for years. Lucky to have a great neighborhood mechanic!
I have been taking my vehicles to Leggett & Jones for over 10 years now and I ALWAYS walk away completely satisfied with the service they provide. Ive mostly dealt with Guy over the years, and he has never steered me wrong. Leggett & Jones is a rare gem when it comes to fair, honest auto repair and I have nothing but praise them . Thank you Guy and staff!
Ive used Leggett & Jones for many years now, and have had nothing but good honest work from Guy and his team. Cant say this about some other places Ive been to. Recommend them very highly!
These folks are awesome. Honest and provide quality work. We have been using them for over 25 years.
By far best pop shop in Newport News. Its hard to find locally owned pops shops like Leggett & Jones. Excellent workmanship and honest mechanics shop and their price is very reasonable. My family referred me to this shop and Ive been very happy with them. Believe me when I say this. I live in Toano and I bring my vehicle to Newport News for them. They have my thumbs up and prefer customer.
Fast service good price.
Great service, always reliable and truthful. Highly recommend.
Horrible service. Lady on the phone was so rude. No compassion or willingness to help, and I just wanted an estimate. Definitely continuing to go to Omnis.Glad yall got dedicated customers. Someones gotta like ya.
This Shop Always have done great work and honest with what’s need to be done. Thank you all very very much!
The staff is always super friendly, helpful and honest. I can not recommend them more.
Found this Business using Google search, previous reviews sounded great However my experience was Not!!! Im less than Satisfied with Service provided, estimate vs actual cost doubled!, demonstrated lack of customer service skills, apparently the “customer” is not important and questioning the bill or services provided is not received in a professional manner…if you seek an honest, fair, accurate appraisal of repairs required and completed as stated with reasonable rates and customer service DON’T use this Business
Honest and local merchant. Gives fair and reasonable repair costs applying to your vehicles.
They are honest and good.
Friendly reliable service that treats women as valued customers, instead of marks
I have been taking my vehicles here for over 15 years. Always pleased with service, care, and prices. Wont take my car anywhere else. Good honest business!
If you find a great auto mechanic thats honest and has good prices, then they are worth their weight in gold and thats exactly what Leggett and Jones is all about
Fantastic, cant thank enough
I have been bringing my vehicle to this shop for along time. Very nice and fixed my vehicle right the first time.
Another great place yo have your auto worked on, dependable and reliable.
This is the best mechanics shop in all of Hampton roads.
I think they do good work for reasonable prices, if you cant drop your car off over night or leave itIt may be a problem getting work done.
Great group of very experienced, fair, fast and capable mechanics - i have been using them (recommended by a friend when i moved to Denbigh area) for seven years now and they have always treated me and my wife with the best service and price!!!!
They are fast, no appointment need, if they cant fix it they wont get your money as others, very excellent.
They do excellent service work for your vehicle.
One of those mom and pop businesses that help the local economy. Great service! Squeezed me. In when I had an emergency. Cant say enough good about them.
Great staff. Top work...
Best place ever. Trust them completely!
Ive known him for years, has fixed every car I own, honest and reliable.
Honest, Quick, and Friendly. Best mechanics in town!!
Wonderful work and customer care they really care about the little man and local people
Great Service.. very professional and honest.
They took diesel out so they saved my car thank god working well now
An experience and caring business that I always leave satisfied
Always fair, honest, trustworthy, and dependable.
Great people
First place I always recommend
Excellent as ALWAYS
Guy will take care of you.
Great place with personal service!
Great mechanics, honest!
Absolutely the best, and always honest.
Long time customer....wont go anywhere else....
Long standing quality mechanics
Honest