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Petes Used Auto Parts
10165 Jefferson Ave B, Newport News, VA 23605, United States
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Petes Used Auto Parts
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Review №1

Lynn & Jake helped me out in my time of need! Jake made loading trailer with a boat onto a flatbed look easy.Thanks again!

St
Review №2

Spoke to guy on the phone and this is how the conversation whent hi im looking for a turn signal switch for 2011 chevy malibu. Guy says we have it but someones going to have to take it off the car. He said itll be 48$ I said thats rediculous cause pick and pull got them for 18$. He said then get one of those then.. hung up phone. That was rude. I didnt care about having to remove it myself but 48$ i could get a brand new one for. Can someone agree that was pricey and that this guy was trying to get over on me. Zero star but review wont let me.

Jo
Review №3

Very helpful. Friendly

wi
Review №4

Dons is a great guy!

Iv
Review №5

Very nice. Helped me get the starter I needed

Br
Review №6

Always very helpful in anything Ive needed

Ch
Review №7

They always have what i need, and the people are so good to me. Love the petes fam.

Ma
Review №8

Great place to shop...

Ra
Review №9

Great place to find hard to find parts.

Th
Review №10

Nice people, sweet dogs, good parts/cheap.

Mi
Review №11

Id rather walk than use anything of theirs

Em
Review №12

Entering and parking was a little confusing. Ive not been to a junkyard before, maybe thats why. Theres the office, behind the chain link fence on the left, and you park wherever you can outside the office door. The staff was extremely polite and helpful. Top notch customer service. Prices are reasonable. They will help you find what you need, even if they dont have the part.

la
Review №13

Their customer service sucks very rude to people I just want you to know that need better customer service

Ta
Review №14

I called an hour before hand to let them know that I needed a wheel bearing for my car . When I came to the shop they proceeded to tell me that I had to pay for the piece and it’ll only be an hour, I had to wait 2 hours due to the fact they told one of the workers at the last minute to get our piece . Very unsatisfied with the customer service

Di
Review №15

Great place, decent selection of parts and the people are very helpful. Would definitely recommend this place!

Ta
Review №16

They were great!! Took the intake manifold off and kept it fully dressed with throttle body still attached for the same price as the intake manifold!!

Yo
Review №17

Heck yeah this place has what you need cheap and they go pull parts quickly too if your there and serious not just on phone

La
Review №18

Does not verify that the property owner is the one calling them. Complete disregard for the care of cars they are called to tow. Found damage to my car when I went to pick up.

jo
Review №19

Good puppos 10/10 would visit again

Di
Review №20

They were very helpful and gave me a great price on an old car. The next time I need parts thats where I intend to go!

Ra
Review №21

The best ever

ti
Review №22

Donnie is another one of the best guys I know if you need a part or you need a tow call him or go see him.

Br
Review №23

The person who just answered urdamn phone hung up on me whilei was asking a damn question bad costumer service on yalls in...and im not so sure i like that if i didnt need these parts bad id go somewhere else

jo
Review №24

Great job. I need a part. They had it told me price and were fast about it.

Li
Review №25

Responded immediately. came same day and gave a fair deal. recommended for junk cars

sh
Review №26

Great people very honest. Will go back in the future for my car for great prices online parts

cr
Review №27

Had a matilda vibe to it...kidding🙈 awesome service

Ju
Review №28

Great place

Co
Review №29

Fast, friendly and affordable service where youll almost always get exactly whats needed!

At
Review №30

Great place. Everyone was friendly and it felt like they really try to help. Its like one of those familys you would see on reality TV.

da
Review №31

Been there twice and they are always knowledgeable and helpful finding the parts I needed. Fair prices.

Mo
Review №32

Great customer service. Cheap prices.

Th
Review №33

Very under rated company. They will go out o DC their way to insure satisfaction cc the customer.

Ch
Review №34

Unprofessional and classless. Attempted to contact petes a whole week before my car was towed, and apparently the home owners association they do business with, they arent able to find the phone number to them so that I couldve prevented my car from being towed. Due to almost 800 dollars in fees, I was unable to immediately clear a registration renewal which is most definitely my personal problem. I call to get at least until my next payday to clear up the matter and you tell me well its not us that are trying to get your vehicle well who the heck is it then. They had no info until after my car was taken lol. The whole reason behind contacting them early to get more time was because I havent been able to give my daughter a birthday party for 3 straight years due to losing jobs and hardships so this year was very important, but thanks to dear Ole pete here goes another year wasted. You never know what someones situation is and they for one could care less. I never once raise my voice or presented myself as a problem until my car was taken but they bought the police while towing my car..... thats how you know they knew they were being very shady. Stay away from this company

N0
Review №35

Pretty nice guys, thanks for answering my questions!

Co
Review №36

Courteous very helpful and they knew what they were doing

Jo
Review №37

Awesome people always ready to help

ca
Review №38

Good place to get used auto parts

He
Review №39

Decent service alot of parts

je
Review №40

Locally the best place for used parts

B
Review №41

Theyre making $$$$$ hand-over-fist towing the vehicles of Newport News Shipbuilding employees.

Je
Review №42

Good place for used parts.

Ro
Review №43

Pretty much a typical junk yard. The people are friendly and while we we there the dogs were too.

Ma
Review №44

Great service from friendly people

al
Review №45

Always friendly and very helpful

Wi
Review №46

Worst place You can ever go no.class and would not help.at all

ro
Review №47

Great parts & prices

Ri
Review №48

Great place to go

Pa
Review №49

Junk yard sells used auto parts

sc
Review №50

You need it...they got it

Ca
Review №51

Most parts for old car

Sa
Review №52

Good service

Ha
Review №53

Solid parts and warranties.

La
Review №54

Very disorganized establishment

En
Review №55

Their was outstanding

Ce
Review №56

It is excellent the very kind workers

Information
59 Photos
56 Comments
4.2 Rating
  • Address:10165 Jefferson Ave B, Newport News, VA 23605, United States
  • Phone:+1 757-599-1200
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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