Sign says 10 min oil change. I was there 1&1/2 hours. I was the 3rd person in line, until Matt asked me to trade spots with lady behind me as she was there to pick a part real quick. Then had me get in another lane. 21min and 22 seconds after she pulled in Bay 2, I pulled in Bay 3. She got full oil change. I could have refused to swap, but then do I want him working on my car? The guy that changed my oil was very nice and did a fine job. He is also Matts Boss π€£! After he finished my car, I let him know I was in front of that BMW Matt was working on, which they were riding Matt about how they did 2 cars while he did the one. They did order a filter for her BMW, but she was not there the first 30 min. I was. You cant cut the line cause your husband, boyfriend, husbands best friend, brother works there!! Pour custom service!!!!
Not as consistent, communicative or personable as they were when I first started coming here around 5 years ago. The staff has drastically changed and customer service has changed along with it, not for the better. The printout/receipt records things they state to have checked but Im sitting in the car and tire pressure definitely was not checked, I got 15 miles down the expressway when my tire pressure low light came on. If you recommend fluids to be topped off why not VOICE this to the customer, instead on putting it on the printout without uttering a word. I almost always get the recommended services done or discuss and schedule it out if not needed right away, when the old staff was there. You dont know what you dont know, seeing it on a printout after you drive off is not good for the customer nor the business.
So I decided to test the fidelity of these guys. I took my civic one Friday morning, explained to them that I want the best oil for my car, they sold me an oil that only lasts 3k miles, I told them its little mileage for $70 that they charged me, they told me they cant do anything. After they changed it, I checked which filter they installed and noticed that the screws were missing from the lid, plus the filter they installed was of poor quality. To make matters worse after 3k, I decided to change the oil myself, and when I removed the old oil I noticed that there was an excess of oil in my engine. These guys are definitely not trained to work with different car models and dont bother to check the manual online. Lousy service
They were very busy but they opened another bay and got me in quicker than expected. Very nice, professional people. I will be going back for repairs to my vehicle.
They were friendly and efficient. I got a oil change and had my tires rotated in less than 30 mins
I got my window fixed here and the only complaint I have is that it took a long time, but for a good reason. I drive a 2001 Pontiac, so parts for my car are a little harder to find. However, one of the employees there (his name was Alex) went out of his way and called multiple stores to find the part I needed for my window. Very kind people. And they did it very well.
Quick and efficient. Didnt even have to get out of my car. Full synthetic cost 80 bucks. Previous mechanic apparently lost part of my oil cap and they replaced it. Will definitely return.
After our oil change and tire rotation, we checked the oil level, it was over full. We went back next day to make Sure the oil dripping in the driveway was not from something that needed tightening. They said we needed some gaskets replaced, there was oil all over everything, they cleaned it up. We did not have them replace the gaskets. The oil is full now and not dripping at all. Oh, and we just noticed that all of the caps of the air pressure stems on all four tires are missing. We know they are not needed especially, but gee wiz!
I prefer taking my trucks to Express Oil Change because of convenient fast and efficient service. For 27 years I have had only great service from them.
They did not do a thorough job. I specifically asked for my tire pressure to be checked. When I left my rear tires werent even close to the same: 29 and 34 psi. That was a lot of money for a full service visit and was not really full service. I wont go back.
Slow! Took them over 30 mins to change my oil. Thought it would be quick oil change after a home depot run but I was wrong. I should have stuck with buck tire like I normally do. They are just as fast and have a lot more business and know what they are talking about.
Theyre ALSOME!!do great work on your vehicle, you should try them out for yourself!!From Minister Dianne Johnson
LET ME START OFF BY SAYING THAT THIS EXPRESS OIL CHANGE SPOT IS THE BEST SPOT YOU COULD EVER GO TO FOR ANY TYPE OF WORK ON YOUR VEHICLE. THE EMPLOYEES AND MANAGERS ARE THE BEST. I DONT KNOW EVERYONE NAME THERE BUT I JUST KNOW A FEW BECAUSE I AM NOT GOOD WITH NAME, BUT THE FEW NAMES I DO REMEMBER ARE JOE, MAT, AND BLAKE BUT LIKE I WAS SAYING EARLIER IM NOT GOOD WITH NAME BUT EVERYONE THERE HAS THE BEST ATTITUDE AND THE BEST KNOWLEDGE OF ANY VEHICLE YOU BRING TO THEM. THEY ARE HONEST AND CARING AND WHEN IT COMES DOWN TO YOUR VEHICLE THAT WHAT YOU NEED, SOMEONE WHOS HONEST AND KIND. TO BE HONEST WITH YOU I FEEL LIKE CORPORATION NEEDS TO GIVE THIS LOCATION A RAISE AND SALARY INCREASE.
Excellent service, friendly, and honest staff. My rear brake caliber on my trailblazer completely locked on today on the way to a job out of town. I just knew that they were going to overcharge me being a female from out of town. But I was wrong they fix the problem in less than 10 min and only charged me $47 and some change.
The gas station you can see in the picture is where the adventure started. I was on the far left pump filling up the Mustang when the fuel neck Grommet broke. Itβs basically the seal where the neck goes from where you put the fuel pump nozzle when getting fuel and it runs down into your fuel tank. So I fill up and it busted. I walked over and asked if they could fix it and they said yeah, where is it. I told them and 6 of the guys came over and helped me push the car all the way over and around to the back of the service station.I donβt recommend using that gas station by the way. My wife and I had to block off the pumps beside us because the owner wouldnβt call the fire department while 12 gallons of fuel was pouring out. We called and they never came out either.Back to the service station. It was the middle of June and me and the guys pushed this 2000lbs car like it was pushing a sled at Football practice. Jodi was the manager at the time. Iβm not sure if he still is or not. It took about an hour and they had a quote for fixing it. Great price and it was done the next day.
Great service!! Fast and efficient. Very helpful. Ask for Will hes awesome!!
Great group of well knowledgeable guys. Prices are fair.
Very friendly guys love love love Zack
Honestly blown away! Hands down the most professional and efficient service from anywhere Ive been in a long time! I will be back in the future for sure.
They went above and beyond to take great care of my car and answer all the questions that I had. They also showed me how to make sure that my car relearns the tires so that the gauge is on my display are reflecting the correct tire that is on the car. They also washed my windshield. Professional service and clean shop.
I love this place quick oil change while I sit in my car, it was 2nd visit since ive moved and hr away and I absolutely love this location Blake is the best!!!!
5 stars! GREAT customer service. Tech CLS was very courteous and thorough. I was in and out in under 10 mins. Highly recommend.
Very convenient, not too pushy with additional services.
Needed an emissions test and these guys took care of it quick, with zero wait time. Very nice and knowledgeable staff, I highly recommend this location.
Very helpful in making sure you are well taken care of.
Good quality service at a reasonable price. They get you in and out pretty quickly, so if youre in a rush, go here.
Always professional and never have to wait long. Highly recommend.
Will never go to the one in Newnan again.
Very satisfied with the quality of service here.
Very efficient and cordial service.
Mike is on great American, was upfront and honest. Gave me great advice and didnt even charge for figuring out the problem with my truck. Would go back anytime I needed services on my vehicle.
Highly recommend!! Fast and professional. Priced are great!!
I will highly recommend Express oil change in Newnan Georgia. They were very professional and helpful.
Excellent customer service. Their prices are reasonable as well.
Customer service is phenomenal. The prices are excellent too.
The service is always great. The staff is very accommodating and friendly. Ive been going here for 2 years and I have no complaints with them.
Fast and attentive. Good customer service.
They were very courteous and helpful.
Awesome service even during the Covid-19 pandemic. Quick service and everyone has a smile.
Fast, easy, and honest
Great service! Wonderfully nice people. No pressure to buy things you dont need. Very fast workers. Its a huge help to drive in and not have to unpack your kids for an oil change. Well be back!
Best and quickest place to get an oil change amongst other things. Great staff, highly recommend.
I have a 2004 Honda Pilot that has had alignment issues for years and the guys at Goodyear have it driving like brand new again after todayβs service! They were super friendly, knowledgeable, and very fast.
Quick, professional and trustworthy service at a great price!
The prices would be outrageous if they werent so dang fast! They also recommend quick fixes they can make to your car. Got my cab brake light replaced as well for $5.5 stars.
Theres a little wait but very worth it. Not pushy if your car needs something extra. They are a one stop shop now which is great! The mechanics are all very nice and professional. Highly recommend!
Excellent customer service. Every one is very nice and helpful. Quick and efficient service!
This use to be a friendly, nice atmosphere but now it is just another routine business (with routine care, nothing special) Dont know whats happened, but I miss the nice, friendly, kind guys that use to work here and the excellent care and service.
Iβve been a customer for the past 4 years. My oil change prices have always been under $50, my vehicle has less than 65k miles. Today I was told before service started that it would be over $60 to get the same service Iβve been getting for $43.14. Thankfully I had past receipts with me and was able to prove my price. The carelessness to not pull up my history as a customer AND to attempt to up-charge me is why I will no longer utilize this establishment for my carβs needs.
Great experience with an oil change. Friendly and competent staff. Would return and recommend. Good price too.
Topped me off, excellent service
Wouldnt go anywhere else, and for those who say its overpriced - you get what you pay for and these guys are definitely worth the extra $10 to $15. They allow you to stay in the bay and watch the entire process so you know youre getting what you paid for. Go ahead and take your car to a dealership where they make you stay in a waiting room and then say they changed your oil but in actuality they just changed your filter or maybe nothing at all!
Ive had very kind, honest, and efficient service here. Will definitely be back!
Great service
Great service with drive through oil changes and competitive pricing for all services, including all repair work.
Wonderful crew! Very generous!
These guys are beyond words of incredible! My husband & I had the unfortunate experience of both engines in our 2008 trucks go bad at the same time. After fooling with the Chevrolet dealership that only wasted a week with no results & lighter pockets, we decided to see what Express oil could do for us. I tell you Joel & his crew of merryman were not only technical, professional, informative & attentive, they also provide the best & friendliest customer care experience we have seen (side note this is from 2 veterans that have lived in several states). After moving from the area we have driven back from NC to do follow up service. Again, beyond words of incredible.
Ive been coming to Express Oil Change and Tire Engineers for almost four years, and I absolutely love the service. Not only will you get an honest quote on any service needed, you will be surrounded by truly honest men that love what theyre doing.I recommend this place to anyone and everyone when they ask me Hey, where do you take your vehicle to get fixed?
In and out quick. Nice employees very helpful!
Great service and quality care. Super quick and friendly!
If your experiencing any vehicle tire issues I would recommend this Express Oil Change & Tire Engineer location be your first stop. The guys working there are very professional and very respectful!!
This is a wonderful place to take your vehicles. Jody and the other mechanics are tremendously honest, knowledgeable, hard-working, and kind individuals who make car maintenance and repair as painless as it can be. You guys are so very much appreciated! Thank you for a great job always!
Always in and out no matter what the problem is. Ive been using express for a while for all my work truck needs!!!! A-1 service...
My wife asked me to get her oil changed for her while she was at work. The dealership was closed, so I took it to Express. Too overpriced. A standard oil change is $40. If your car has a cartridge style filter add another $10. Thats $50 plus shop fees for a standard 5 quart oil change. I can get an oil change at the dealership for less than $40, taxes and shop fees included and thats with a factory filter.Update to add: Although they say they always replace the drain plug gasket they didnt and it leaked. I took it to the dealership for the next oil change and the drain plug gasket was replaced. Havent seen a drop of oil in the garage since.
Very professional and fast service
Fast and professional
Very respectful staff, and they get the job done quickly. Very knowledgeable about what they do and they have answers to any questions you may have
Always friendly, prompt, and professional. We trust them with our vehicle making maintenance, and oil change needs. We would recommend them to anyone. Great place!
Very fast and friendly service. Have been here a few times when Southtowne dealership is too busy here in Newnan.Same great quality service as the dealership.I will be back when needed.
This is Myshica Martin. These people grossly overcharge you for simple task. I have gotten two things done at this location, my air conditioner fixed and my starter and each time was charged over 500.00 for each service!All to have it go out in less than 6 months! Do not use this service!!
I had the most Wonderful experience here getting my vehicle maintenance! Service was quick, accurate, and honest I truly appreciate everything the fellas did for me. I will be returning sooner than later thanks again fellasπππ
Good oil change place with no sales pressure employees. The sign does say 10 minute oil change, however it must be when you are the only one there. Overall satisfied.
The guys here are cool, chill and respectful. They get you in and out back on the road. No pressure.
Fast and gave me alot on information on my vehicle that I didnt know.
I went in for an oil change on a saturday. you could tell they were busy but I was greeted before I even parked my car! The guys were very polite and nice. They informed me of the coupons they had without me even asking. They told me what my car need it and gave me prices but i was never pressured into getting it done. They were fully staffed and i was out fairly quickly.
This place was great. Even though they were closing they still took the time to do some extra work to my truck that was needed.
I went on a Monday and they were very busy. I had to wait 30+ minutes. I like using them but today they found numerous things I needed to have done to my car. I will still go to them for oil change.
If you are looking for a Honest place to fix whatever is wrong with your car, this is the place. I have been taking my car and my mothers car for the last 5 years and they have never done me wrong. Other places have tried to replace parts that my car does not have! Very trustworthy! I would highly recommend them to anyone.
Not bad pricing good service techs. Inhave been a customer for over 4 years now and never had any issues.
Said 10 min oil change it took 20 total but still not bad at all and did a good job. The time frame was the only start reduction
Quick and very through services. Also helped with an issue Ive had that no one else wanted to deal with. Recommend!
Friendly technicians! Quick service!
Guys did a wonderful job on my 2012 nissan frontier i will be returning to the Newnan ga location
Love this place! Easy in and out, fast and super friendly, super nice guys working there. Go!!! Give them a try!!!
Place is okay but the enployees seems to need better training.
Jody & crew are AWESOME guys, fair & knowledgeable. My wife used to go to Ford dealership for oil changes. NOT ANYMORE!!!
Awesome service!
Decent
Very fast service and smart technicians. Never tried selling me there products like other oil change places. All technicians were very polite.
They were very quick and polite. The prices were as expected. No attempts at upselling. We were able to get in and out very quickly for a reasonable price.
Excellent customer service and honest π
Dont take your vehicle anywhere but here. The best service dept. Anywhere. Friendly and knowledgeable mechanics!!!!
Love them like my brother. I would send my Mom there. Best guys in town
Up front, honest and super great group of guys!
They operate with integrity and can perform full service care.
The best place to go to get serving
Great guys.
Great Service at a fair price