I hardly ever write reviews, but we love this place so much! If you need great, friendly, top-notch, excellent service, come here! We got the chance to have Romain work on our car, and he was so knowledgeable, hardworking, and professional. Very happy, and our car is back like new!
Many thanks to Mary Jane and Andrew at the Mavis store in Newnan! Even though they could not get my tire to me before I had to continue traveling, they helped me find locations who might have my size tire, helped me find a hotel for the night, and also let me hang out in their lobby while I tried to figure out my next steps. Super friendly and helpful and I am thankful they were there when I needed them! I will be back!
I had to do a review about the superior customer service I received at Mavis Tires & Brakes. Mary Jane is the most sweetest and personable customer representative I had the pleasure of meeting. She came outside to check on my tire with a big beautiful smile. I didn’t have to ask Mary Jane anything, she automatically went to my car and carefully looked at my tire before offering advice. Romaine was as always the upmost professional. He advised me of my many options about my tires and allowed me the opportunity to decide what I wanted without the added pressure most people attempt to apply. I returned to Mavis Tires because of the expertise Romaine offered me on a previous visit. His knowledge of tires saved me money. I absolutely adore Mary Jane for being such a people person with her very charming personality. I am a lifetime customer of Mavis Tires because of the care I received from Romaine and Mary Jane.
Ricky was amazing helped me change to my spare until my tire come in. He was very knowledgeable. Mary Jane was nice and friendly as well. We will be back!
MaryJane!!! This woman deserves a raise!!! She was so kind and helpful when I had a flat and needed a patch. She worked me in without any fuss right before closing! Thanks Mavis for employing great people!!!
Tire pressure light came on in my car so I took it here and got them to check all my tires...they were so nice
Had a great experience at Mavis . The Manager, Mr. Futch, went out of his way to help me the day I was there and was very knowledgeable on what tires would be best for my vehicle. 5 star business and management!!!
Mr Eddy is freaking awesome!!!!! I can’t say enough about this guy! He has such excellent customer service. Very professional and kind. Helped me out tremendously. Total godsend. Please go to this location here in Newnan and you will be satisfied 100% thank you so very much much.
I have got to say thank you to the guys that stayed after to make sure my son and I left in one piece. I called to inquire about my rotors and brakes since they had been an issue for a few months. Romain answered and expressed that it would be better for me to come to the store and assured he wouldn’t kill me with the price. It was totally last minute to take my trip but I felt I really didn’t want to move unless I knew we were good. Well I arrived about 4:50 and just left. I was told through Eddie that the issue was that I was missing bolts on my caliper. I was shocked!!! I almost wanted to cry. I have traveled to Alabama and Florida as it got worst. He mentioned that Andrew was going to test drive my vehicle to see if that issue can be pinpointed. I was impressed. My brother William was the one that referred me and I’m so happy I met my new Mavis family. After about two hours and some change, locating two bolts and fighting to change my rotors and brakes I finally am told that my baby was ready to help me go visit my mother and handle business in NC. 🙏🏾 I was even happy to hear the savings they were able to bless me with. I will definitely be back to make sure they assist me with my suspension next❤️💯☺️ Thanks Guys!!!
Excellent customer service! Excellent work!clean area! Reasonable service time! Reasonable price!Congratulation guys! Keep up the excellent work.
The staff is wonderful. Great management and service! Would refer to anyone!!
Mary Jane you are the best at what you do I will definitely be back to see you guys at Mavis tires
I appreciate Mr.Romain listening to my concerns and giving me the best solutuions for my car. Great customer services; highly recommended. Mavis Tires & brakes in Newnan Bullsboro dr.ask for Romain
Pressure light came on while traveling and I was able to make it to this shop near the highway. I checked with Ricky in the tire bay. He checked out everywhere and found and resolved my trouble. Great experience and service
Romain truly performed a random act of kindness ! I was visiting from Florida and on my way to a family event when my tire pressure gauge came on. I thought I only needed some air, but Romain quickly pointed out a nail in my tire. Despite looking very busy on this particular day, he squeezed my car in and fixed the tire promptly at no charge!!! He was courteous, professional and time efficient. He had me on my way to be with family right on time. I wouldn’t hesitate in recommending Romain and this Mavis tire location to others. Amazing customer service ! Thank you so much!!
After having a blow out on the interstate and not knowing anyone in Newnan, I found Mavis. The manager and crew jumped right on getting me a new tire and did not try to up sell me. Both are much appreciated. I would highly recommend this location.
They left the oil cap off and laid on the top off the inside wall of the hood. A couple days later the oil light started flashing have to pull off the road to check what was going on. The engine was covered in oil. Dip stick showed no oil. It took more than 3 quarts of oil. Went by to tell the manager about it, his reply What do you want me to do about it??? 🤬🤬🤬Talked to the owner and received a refund.
Hi Romain thank you for kind service. Your service is so careful and nice. I appreciate it. I will visit again. see you!
We lost a trailer tire on the highway and even though they didnt have it in stock they helped us locate the tire and put it on and check the other 5 tires as well. Being 8hrs from home and not having a vlue where to go they went over and above!! Special thanks to the technician Roger for the extra help. Highly recommend!!
Truly disappointed I’m a mail man that works in the Newnan area. I needed breaks on my postal vehicle for one they didn’t change out all my breaks like I asked only the front. Strike one it seems like they have a lot on there plate at this here store. As I’ve been home a few days because I feel a little under the weather. I was driving my postal jeep to get my tests done as I was driving to my destination some sort of screw popped out my front right wheel. I believe it to be from my breaks this has never happened before I’m extremely scared to drive it. I feel they didn’t take proper care of my vehicle as they should. Driving is very dangerous as I lost a near and dear friend Monday August 2, 2021 in a horrific car accident it really hurts knowing that they didn’t really check and double check there work to make sure they did a good job or not. I feel there not passionate about what they do and are only doing it for money. Very unfortunate I will never come back to this store and I won’t recommend it to anyone else for that matter. Thank you I will need for them to fix my mail jeep because my jobs very demanding physically and mentally.
Best place Ive been to when it comes to mechanics knowledge and hospitality. Quick in and out. Romaine worked on my SUV, he was very descriptive and knowledgeable of the issue. If youre looking for a place good place that could be trusted to take your vehicle to, give this place a call.
Excellent service!!! Got a nail in my tire on the highway. They were able to fix my tire with no wait time. Thanks for the speedy service
I own Atlanta Mobile Tire Shop here in Newnan GA, this is my go to spot. Mary Jane has always been very helpful. Would definitely recommend this Mavis to others.
After getting my tires rotated and balanced from 3 different tire shops in the past week, Mavis was able to fix the rough driving issue I was experiencing with my vehicle. Not to mention that Ramaine and Mary Jane were awesome, friendly, and knowledgeable! Ramaine was able to diagnose the issue I was having with my vehicle that 3 other shops missed. I will definitely be bringing my vehicle back for its upkeep!
Romain and Eddie did a great job by getting me in and out. Awesome customer service!
Very good service! Shawn is an awesome Store Manager very helpful.
Had a blown out tire this morning, pulled into Mavis and Mrs Mary Jane took care of me. Took my vehicle and tire information and had my truck in the shop within minutes. Very good customer service and quality mechanic work. Very satisfied
Awesome service Romane was super helpful and very knowledgeable! I definitely recommend.
Marryjane was amazing great customer service 100 out of 10
Great warranty ! I got new tires a few weeks back and unfortunately got a flat yesterday. I took it in today, Ramone helped me out he was great. He checked out the tire, and was able to fix it and change it with no issue. All for free
Pulled in to get a screw pulled and tire patched. Turns out that the screw only went in a bit so they pulled it, put the tire back on and sent me on my way. No charge!! Special thanks to Andrew and the rest of the Mavis team for this special attention and excellent service!!
They told me that I needed to have all of my roters replaced when I had all of that done about 6 months ago at the dealership. It cost me over $500 just when I come in to get my breaks fixed. They tried to tell me the powder on the brakes (you know like they’re designed to wear down) wasn’t the brake pads but from the roters. I basically had to though bc it was a Sunday and my only day off work. THEY WILL TAKE ADVANTAGE OF YOU IF YOU ARE A WOMAN!!!!! I might be a girl but I worked in car manufacturing so I have a basic idea of how it works and have even changed my own brakes and wheel assembly’s myself on my own cars, but I literally didn’t have the time to. Next time I’ll do it myself.…. Called and it was too busy. Anyone reading these reviews that ought to tell ya something.
After my second time in I felt compelled to write a review due to the great service I received both visits. Eddie and Romaine were very friendly and they got me in and out very quickly which is always appreciated but in 2021 that is exceptional due to extended wait times everywhere. Thank yall, I will be back!
Roman provided 5 star service today. All counter folks were very helpful and professional. Thank-you!
The building was extremely clean, restroom where clean and neat. Great professional customer service and fast service times. Also out of 5 stores they had the lowest pricing on tires in the area and their store location looked better than all 5.
I really appreciate you guys for going the extra mile for me with getting my new tires
Had a blow out after midnight while traveling from North Carolina to Louisiana. Went to Mavis when they opened that morning and the manager took great care of me!! Got a new tire and got us back on the road! Thanks so so much!!!
Everyone here has been just amazing. Not only have they done the work that I asked them to do, but they were willing to take the time and discuss and explain to me what was going on with my car.
Was glad when I called they set me an appointment right away, but when I showed up they weren’t even open? So I called back but apparently the guy on the phone made an appointment from headquarters assuming ppl would be at work, Sadly that wasn’t the case. I was upset because I work so when I asked to leave to drop my car off I expected someone to atleast be there to leave it. Called the guy back and he said they would get back with me. Did not receive a call till 1:30 pm, after my appointment was made for 10:30am . I ended up calling Tires Plus where I was attended quickly! I commute so I can’t be told otherwise
Needed a tire mounted and balanced for my Jeep Rubicon. In and out in 15min! Top notch!
This place is awesome they helped us out on a sunday when no one else could
Had a nail in my tire on a Sunday on a holiday weekend and they were courteous and helpful getting my new tire in an emergency!
Ricky did an amazing job! They took me in despite having a full schedule and went above and beyond to help me! Could not recommend these guys more!
8/5/2021: Do not do business with these people! I visited the website to determine what tires I wanted to purchase, and was quoted $630.92 for a set of 4 Goodyear Eagle Sport AS tires with a special one day only promotion as well as an appointment special. This is shown in the attached image. After seeing this, I called the store to make an appointment to drop the car off at lunchtime the same day, August 5th. On the phone, the operator confirmed that the price would indeed be $630.92, so I was glad to bring my car in.When I got to the store to drop my car off, I was told the price for the same set of Goodyear Eagle Sport AS tires was $903. This was in direct contrast to the website listing and the note on my service ticket stating the price should be $630.92. When asked, they said the best they could do was a $100 mail in rebate but that Id have to pay nearly $300 more than I was quoted on their own website. Id have been okay if I had to pay the $903 initially as long as the mail in rebates would have gotten me to the price i was quoted, but this was not possible according to the staff at this store.Mavis is extremely misleading and borderline fraudulent for misrepresenting their prices both on their website and on the phone then trying to pull a bait and switch on me for nearly a $300 difference. This place was immensely better when it was a Kaufmann Tire, its time to find another tire shop.
Romain did a great job today. Will be back to see him for any of my car service.
They were all very helpful and thorough. I made an appointment at last minute same day. I work out of town and I was so relieved that I was able to get major work done to my car in a few hours. I will be back for all my services. My boyfriend brought his pick up truck for brake service as well. Thank you all for quick and efficient customer service!
Romaine was great. They were able to take me in quick and provided great customer service.
The staff was great! Will return and tell friends to come here for now on.
Romain and Mary Jane were so great and helpful with getting me my new tires! They made it quick and easy!
Bought a set of Mavis tires . Left my vehicle and was called 3 days later and was told that I can pick up my truck with the option of only buying 3 tires because they don’t have the 4th tire or settling with a tire that’s different. Then we settled on leaving my old tire on while they order it. Told it was a 2 day turn around. Day after day I call and no tire. 10 days later I pull in to their store to get reimbursed for the tire, the manager says oh yeah, we have it right here. Come back tomorrow. Here now, waiting for 3 hours. This has been a horrible experience. The 1 star is because they do have good prices. But at what cost ?
I had a very good experience here. Mary Jane is a delight to interact with. And the technician Andrew who worked on my vehicle was very knowledgeable and helpful.
Excellent knowledgeable Servise and friendly Staff especially front desk👍👍.Mavis Tires in Newnan is our source for all our vehicles tires.
Romain was extremely helpful and willing to go over and beyond. I will differently be coming back to this professional tire shop.
Romain is the best. Great customer service!
Manager was really nice and explained what I needed for my car.
Romain was very knowledgeable and was so caring about my situation. He gave me discounts on all the services I requested. The staff here is excellent! Very great customer service. It’s hard to come across good people nowadays. Romain deserves a raise!! Also Angie was such a hoot! She had me laughing the whole time!
Mary Jane is one of the sweetest front desk ladies who keeps things running smoothly here at this Mavis tire. She is always in great sprint and is always trying to help us save a dollar whenever she can!
Romain and Mary Jane were super awesome! Great customer service! Will bring my business back!
Great experience. The front desk associate was very patient. They gave me a great discounted price for everything that needed to be done. There financing was very reasonable. They made sure that my car was fixed and safe for my family. By far recommend for anyone on a tight budget and need financing for services.
Efficient and awesome service! I had a slow tire leak for awhile and took it to Discount Tire multiple times and they told me there was nothing wrong. Finally went to the real pros; they found a nail in my tire! Theyve gained my business!
Mary Jane was amazing, very helpful and professional. Eddie, the manager was also very kind and helpful. Quick and clean!
I needed a new tire and Mavis Tires was so incredibly helpful and informative. The service was quick and they did a great job! I’ll definitely be returning in the future.
Excellent customer service. The manager was awesome. Answered all my questions. Very well mannered staff was happy and smiling
I was there almost 3 hours and they kept trying to get me to buy more than what I came for. It would have been 4 times as much as I was quoted over the phone. I took a chance coming here, because my regular mechanics were very busy. The 1 star is for the nice lady at the front desk, but I will NEVER come back.
Awesome customer service! Will definitely come back.
Romain and guys in the back help me with my tire issue will definitely come back.
Eddie was more than helpful. Will definitely be a repeat customer.
Great service! Romain was great! Good deals and good customer service!
Booked appointment online.. Appareantly that does NOT matter i was quoted 2 hours and it took 6 hours. Staff is friendly however they have no clue about what or why the charge what they do. Price online didnt match store price so they acted as if that was my fault..lol
Great business. Love this store
Took in my car to see why my rear tire was leaking screw in sidewall of course but the manager there did his best to get me a good tire at a good price and on top of that even removed some marker from my paint. Here is the positive review I owe you good sir!
Mary Jane… she is my main rep. Communicates well and eased the pain of taking my money. I will send one on the service after I inspect my truck.
This is a great place with very professional people working. They are not pushy in trying to get you to buy a certain brand, but will help suggest to help ifmake your buying experience even better and so you know youre getting the best for your vehicle. They give military and first responder discount.
Romain was very efficient and professional at a nail in my tire he took care of it.
On the spot break job with no issues. Great job!
Great customer service Mr Eddie and the staff are the best.
Charity was great and gave me all the information I need
Eddie was AWESOME he helped me with my Mazda!!! It was really the BEST!! Check him out!!!
Will not be back, tried to upsell me on things I did not need. Took car back to my shop to verify, he was not correct. I am a 40 year mechanic.
Mary Jane provided exceptional service when I went there.
I had great experienced today thanks to Romain. Highly recommend,will be back.
Roman made my experience a very pleasant one, Im new to the area & was just giving this place a try and overall great experience. I was in and out, love that!
I had a Tire rotation & Alignment done today and was quite happy with the job that was done,and the price was exactly what I was quoted over the phone....I would definitely recommend Mavis tire & brakes to all who are in need of auto services!!! Thanks Mr. ED & Mary Jane for all your help!!👍
Lady at front desk was very helpful!!!! Thanks Mary Jane
Romain and Mary Jane got me in and out and give me a great price.
Eddie fixed my tire. Wonderful shop and wonderful customer service ! GET THE TIRE WARRANTY its so worth it!!
I called Mavis because one of my tires picked up a screw. The gentleman I talked to had me bring the car right in. They were able to evaluate and repair the tire at no cost. I have used this store for all my past tire and alignment needs and have always had courteous and professional service. My thanks to the staff!
I was visiting in the area and I had low pressure in one of my tires. The staff was efficient, found a screw in the tire, patched it and got me out in a very short time. Also, there was no charge! Highly recommended.
Stopped by Mavis at Bullsboro yesterday just to get tires checked. Eddie the store manager grabbed a tired gauge and not only checked tires for nails but inflated tires to the correct pressure. I did business at this store prior to the name change but I will be an exclusive returning customer from now on!
I got some new tires for my car. The lady working Mary Jane was very friendly and helpful. helpful
Definitely the best tire place in Newnan the Staff is amazing Ms Mary Jane helped me understand moreso about tires and made sure she was by my side through out the whole entire time of me getting more info from Romanian and Alex ❤️ ! Literally have so much patience and really don’t like explaining each and everything to you and they do love to help get you what’s moreso worth your money .
Great service center: Romaine & Tech. Mike S. took great care of me here! Romaine helped me get a credit payment plan here, and, made sure I was well informed, on what my car brake system needed and Mike even showed me around my car personally! Highly recommend these guys at Mavis Tires & Brakes!! 👍
They dont like to fix a mistake that they made. No one is nice or willing to help. They all talk over you & aren’t knowledgeable to anything.
This company is AMAZING, and the staff is friendly and helpful. I recommend anyone the visit and give these nice people your business.
Angela and Romain were both very helpful and applied several discounts to help with cost. I had called around and knew they had best prices, but my car needed struts, so the discounts helped. They even paid my Uber ride since it was taking longer to finish.
They were the best help they mr Eddie and Mary Jane were a blessing they made me feel comfortable and also were very forward best customer experience I’ve ever had !
MaryJane and the staff was awesome.