Brant was absolutely fantastic and made our entire experience amazing! He was extremely knowledgeable, friendly and supportive throughout the entire process. He answered any and all questions we had and was able to help us get to a place that worked for both sides. The stone is beautiful and made for an unforgettable engagement. I would recommend the Lauren B experience 10 / 10 times to anyone going through the process!
It was an absolute pleasure working with Claire at Lauren B! I am in love with my custom hybrid step-cut engagement ring thanks to her expertise and attention to detail. Claire was patient and responsive with any questions we had throughout the process. She simply went above and beyond to make our experience with Lauren B perfect! We are excited to work with Lauren B and Claire in the future for our wedding bands. Thank you for creating my dream ring!
Fabulous ring, excellent service from Lauren B!! Gabrielle Schwarz did a great job helping me find the perfect center stone. I highly recommend Lauren B for their excellent service and expertise. Every phase of my purchase was done remotely and it all worked smoothly. I couldnt be happier with my gorgeous ring! You can trust Lauren B: They clearly know diamonds and how to make beautiful rings. Their great instructional videos REALLY help!
Haley was absolutely great! she made the ring process so simple and stress free. Great communication throughout the whole process with updates and answering any questions I had. I would 10/10 recommend her and Lauren b in general for any jewelry needs will definitely be going back in the future and recommend them to any others looking for a reputable place to go for jewelry in general
If you are looking to make a big jewelry purchase, go to Lauren B Jewelers! My boyfriend (now fiancé) had the absolute pleasure of working with Lauren herself! We were both so lucky to have her expertise and exquisite professionalism when it came to selecting my engagement ring. Lauren was able to simply view a few of my ring inspiration pictures to create one of the most stunning pieces of jewelry I have ever seen, yet alone have the honor to wear! She was extremely knowledgeable, patient, caring, sweet, and kind. If you are having doubts about who you should work with on designing your perfect ring, go to Lauren! She designs each piece of jewelry to your liking with extreme detail and ensures that the piece of jewelry being created is something that she too would feel satisfied walking out of a jewelry store with. Lauren really makes the process easy and informative. Words really can’t describe how happy and satisfied I am with my ring. It is exactly what I wanted and more. I am still in awe with how beautiful and detailed the setting and the diamonds are, and the sparkle is out of this world! I’ve gotten so many compliments about how beautiful and unique it is and it is definitely thanks to my wonderful fiancé and Lauren- so thank you from the bottom of my heart. I look forward to working with Lauren again and would recommend her a hundred times over!
My experience at Lauren B Jewelry was exceptional and exceeded any expectations. Eddie worked with me throughout the entire process and was very responsive which made for a pleasurable, personalized experience. The customizations I had done to the ring were exactly what I was looking for and I couldnt be happier. My fiance and I are already planning on returning to Lauren B for our wedding bands!
I was so tired of my “old” wedding ring. Lauren B created exactly what I wanted! Claire helped me create a breathtaking new ring using my original engagement diamond. The process was very easy and Claire guided me the entire way. Communication was excellent and I could tell I was in expert hands. Although I live far away from New York, I am very thankful I trusted Lauren B to create my new wedding set. I am in love again with my wedding ring!!
Lauren B made shopping for an engagement ring seamless. Katie and I were able to schedule an appointment during the peak of the pandemic. The store was offering limited appointments and was compliant with the CDC recommendations which made us feel safe.We worked with Haley Hughes who was super friendly as well as professional. She is GIA accredited and took the time to show us different loose stones as well as bands and explained the different characteristics. After our appointment I worked with Haley to customize a ring with the specifications that Katie liked. Haley kept me updated throughout the process and provided pictures and videos of the ring once it was completed. Thank you Haley and Lauren B!!!
If you’ve been searching for the perfect diamond/engagement ring then look no further. Shopping at Lauren B has been an incredibly seamless experience. Thanks to Niraj, I was able to find the perfect diamond that’s within my budget and build a beautiful ring that I can proudly propose with. Special thanks to Niraj and the craftsman from behind the scenes!
We were so fortunate that Lauren B was holding a pop-up in Los Angeles right when my wife and I were in the process of shopping for engagement rings. We had tried the LA diamond district and felt like we had no idea whether we were being scammed or not. We decided to try Lauren B and had the pleasure of working with Claire to find an engagement ring. My wife found the design she wanted on their website and Claire helped her customize it and pick out the right diamond. They can pretty much make whatever design you want and will send you videos of the ring if you are not local prior to shipping. It was ready in about one month and it was overnight shipped with insurance across the country. We had such a great experience, we decided to come back for my wifes wedding band. Again Claire helped us pick out a band, this time completely virtually as she tried on different bands with the same engagement ring my wife had tried on at their pop-up a year before. Again, we were able to customize what she wanted and we received the ring about one month later. I would highly recommend Lauren B and Claire especially!
I had a pleasure in working with Lauren B herself. She was a pleasure to work with throughout my whole process. She was able to respond promptly and satisfy both my wife and I in getting our rings. We love her and the stores quality of work the store visit was very clean prompt and helpful.Lauren was able to help me select both rings for my wife and I with care and time she showed us compassion and also worked with us with great quality rings.i am very pleased with both my store visit and working with Lauren I cannot be more happy with the work that has been put into our rings and the help that she provided.
I was recommended to Lauren B. by a very close friend, I was in the market for an engagement ring for my girlfriend. I went in with some knowledge but with the assistance of Claire K. I was able to find the perfect diamond and setting. She was very patient, helpful & went above & beyond to ensure I had the ring by a certain date. I would recommend Claire & the store for anyone in the market for a diamond.
Excellent quality and great customer service from Haley Hughes at Lauren B! I was able to visit the store in New York and Haley helped me get the exact ring design I was looking for. She kept me updated throughout the entire process and answered any questions I had. I chose to have the ring shipped and the process was nothing but smooth. When it came to delivery we were able to coordinate a day where my, now fiancée, wasn’t home. I highly recommend Lauren B and Haley Hughes to anyone looking!
Excellent option for beautiful engagement rings! Claire was very responsive and knowledgeable in assisting me. She was even able to nail down my fiances ring size to perfection just by looking at a photo of her hand (it was a surprise so I didnt ask directly and didnt know sie). The ring was elegantand my fiance loved it. Highly recommend them!
If you are looking for somewhere in NYC to buy an engagement ring, look no further than Lauren B Jewelry. We had the pleasure of working with Eddie. It was a stress-free, enjoyable experience and he made all of our ring dreams come true!Eddie made sure to work within our budget to help us design my dream ring. He made sure to show mock ups of the ring in the store, took the time to educate us on the options, and it came out even better than we picture it!! The process was seamless and I recommend Lauren B to all of my friends. Lauren B is customer service at its finest and we are so grateful for this experience!
Haley Hughes was awesome. That is really all I need to say. If all the other representatives are like Haley Hughes, your experience with LBJ is going to be seamless. Seamless like the the ring they designed. The YouTube videos dont do it justice. Recommend LBJ 100%. Im in CA everything done through email and mail. Process was just like Haley said it was going to be like. And the quality the finish, the asthetics of the ring, was absolutely everything I hoped for.
My now wife and I started at Lauren B when we began researching what engagement ring she wanted. We scheduled an appointment and worked with Brant in the store. He was accommodating, showing us various options (including moissanite, which we considered until opting to go with a lab-made diamond). Brant was knowledgeable, patient and not pushy at all (pushiness being a big problem in the diamond district). We left the store with a solid idea of the specs we wanted. Lauren B is a premium jeweler, and they charge high prices in line with their premium service. We ended up purchasing our diamond and setting elsewhere, but I wanted to make sure to leave a glowing review as our trip to Lauren B was a tremendous help to us during the process.
Lauren B Jewelers provided us with a professional experience in searching for an anniversary ring with no pressure whatsoever. Our consultant, Fabrizio Aiello, went out of his way to educate us on what to look for in a quality stone and shared his expertise during each step of the process. We would highly recommend this design consultant and this jeweler.
I had an excellent experience with Lauren B! Niraj Sheith, a gemologist and sales associate helped me find the perfect diamond and custom design the perfect ring for me. I had been looking for a long time at several different jewelers and was so lucky to find Lauren B. This is by far the best experience that Ive ever had with a jeweler. I cant wait to work with them in the future!!
We had the pleasure of working with Fabrizio at Lauren B and had an amazing experience! Fabrizio and I had connected initially over email as I live out of state. He was quick to respond and answer any questions I had as I looked for my upgraded wedding set to celebrate our 25th wedding anniversary! Then my husband surprised me with a last minute trip to NYC and I was able to meet Fabrizio in person and hand select my beautiful diamond! Fabrizio was so helpful and helped both my husband and I feel comfortable and explained everything we needed to know about how to find the perfect diamond for us! I had my own design in mind and had photos to show him of what I was thinking with a few tweaks here and there and the ring turned out PERFECTLY!!!! I’m beyond thrilled to have this amazing ring on my finger now! We would absolutely recommend Fabrizio! Thank you!
Niraj was great! Was very thorough and accommodating for what we were looking for. We were looking for a very unique and unconventional engagement ring and he went above and beyond and delivered past expectations! Did a lot of research and met with many jewelers in NYC and Lauren B was the best. Highly recommend.
I cannot thank the staff at Lauren B enough!! Britta and Max were brilliant!! Brittany Nolan spent countless hours working with me around my hearts desire, the perfect ruby engagement ring!! Through a ton of advice while sticking to our budget, this gorgeous ring was designed and created by Britta and the faithful staff at Lauren B. All of whom worked tirelessly to make the design in my head come to life. Thank you all so much!! We are so happy! ♥️
Claire made this process simple and seamless. Communication was quick and clear. Claire also did a great job making sure my fiance felt like she was being heard.Claire has an amazing eye for jewelry and helped us find the perfect fit.Highly recommend seeking her out personally as a consultant. You wont be dissapointed!
Not even sure where to start! Sales Expert Ms. Haley was superb! Everything from customer service to recommendations to reassurance. My experience was unforgettable and forever etched in my memories. If you ever stumble across this store via online or in person… ask for “Haley”, if not her then I’m pretty confident that Haley represents her coworkers well. 5 stars! Recommending all family and friends here! Selections are fire!
I recently purchased my 3rd ring from Lauren B - an oval eternity band for my wife as a “push gift” as she calls it.The ring is amazing, and was completed on time and is exactly what she wanted - beautiful!!Niraj S. was helpful throughout the process, but to be honest there is room for improvement with his organization / overall sales buying experience. For example I booked an appointment and drove in from NJ, after telling him I exactly want to see with models #’s to reference …..and he starts off the appointment showing me men’s wedding bands? Then scrambled to pull some of the actual rings I was interested in….. Miss #2- after settling on the ring, he sends me my order confirmation and it’s for someone else’s engagement ring with all their info on it…. I also had to ask him to capture additional ring setting details that he did not include in my work order.Overall I’m super happy with the ring, but if I decide to purchase my 4th piece of jewelry from LB, I will probably choose someone else as my sales person. When you are spending this amount of $$ at a premier jeweler, you should have a flawless buying experience.
Went to Lauren B and got treated like the gold they sold me, bought a beautiful tennis bracelet for my girlfriend as an anniversary gift the staff was very welcoming and knowledgeable especially Fabio. He took his time to explain all the differences in quality and price. He was very informative and help me make the best choice for my budget. Never felt pressured or like I was trying to be upsold. I will definitely be recommending them to family and friends and using them for all my other jewelry purchases A++
If you are looking for a personalized jewelry shopping experience, look no further - Lauren B has it all! Fabrizio has been a pleasure to work with and has been working with us on our perfect ring since March of this year. He’s patient, understanding, and very thorough. I’ve been dreaming of my LB engagement ring for a long time and it finally happened! Fabrizio took care of all the details, kept in contact with us and when we were ready to purchase, he made the entire process so easy and smooth, I’d definitely go through it all over again. I chose a moissanite oval double-edged halo and couldn’t be any happier, I truly love my ring! Thank you Lauren B and Fabrizio 💕
Worked with Niraj and we are VERY pleased! He was super informative and helpful, explaining everything and giving great suggestions. The ring came out beautiful and it even was ready and in our hands earlier than expected. Glad we chose Lauren B!
I had Lauren B create a new wedding ring set for me. I knew what I wanted and saw a lot of great pictures and videos from Lauren B. We had a couple hiccups along the way as I wanted a very specific look. Just make sure to ask for a CAD drawing to verify your ring. This was a little miss that we weren’t provided.. however, the mistakes were fixed very quickly and without hesitation. Also, my ring arrived slightly large.. but again… Easily fixed and without hesitation. Just make sure you ask a lot of questions and check and double check again. The transaction went very smooth for being several hundred miles away and doing everything via text and email! The ring is unreal in real life. You won’t be disappointed!!
Fabrizio at Lauren B was absolutely the best!! Fabrizio and team were more than accommodating even when it came to the last minute changes that were made. I couldn’t be more pleased with my experience with him and the team over at Lauren B. Anyone looking to purchase an engagement ring I highly recommend Fabrizio over at Lauren B he will not disappoint!! Thank you Fab and the team over at Lauren B! See you soon for wedding bands!
My fiancee and I are both very happy with the experience from Lauren B Jewelry. If youre thinking of buying an engagement ring, be sure to go in person and consult! I met with Lauren B several times in the process, and she was truly wonderful to work with. She answered every single question I had (in person and email) with very useful information that helped me make the best decision in the end and purchase the perfect ring. The quality of the ring is perfect, and my partner described it as the perfect ring she always wanted. 6/5 stars!!!
The custom engagement ring I ordered through Lauren B Jewelry just came in the mail today, and it looks great. I was helped through the buying process by Niraj, Sheth, and he was fantastic all the way through. He pulled several diamonds for me to look at in our virtual appointments, explained all of the specs (which was huge, because I knew very little going in), and was extremely helpful and responsive with all of my questions (even though I emailed him quite a bit more than was necessary). Niraj and Lauren B Jewelry hooked me up with exactly what I was looking for, kept me within my budget, and made what I anticipated to be a stressful process easy and painless. I highly recommend them both.
I worked via email to pick out an engagement ring. When I started the process I knew nothing. I worked with Haley and she made the experience so stress free. Before I reached out I felt stressed and that was upsetting because this is supposed to be one of the best times of my life. Once I got in contact with Haley the process was stress free and fun. One reason I chose to go all via email was because I didnt want the process to feel like purchasing a car. I did not want to be sold a ring. With Lauren B I never once felt like I was being sold on anything. Haley was upfront and honest with pricing and never once tried to steer me in any direction. Everything was my decision. I will never regret choosing Lauren B
A+ service from all the employees that we spoke with. We actually found it more personal looking for rings virtually than in person. They have special cameras allowing you to see great detail in the jewelry. I highly recommend requesting Kathryn. She seemed to really care about what we wanted and what we were looking for. We felt that she went above and beyond what was requested of her. She was very quick to respond to all emails, and you could always hear a smile in her voice. You can tell that she is passionate about what she does and in helping others find what they are looking for. Thank you so much Kathryn!!!
My experience with Lauren Shmueli and Lauren B Jewelers has been by far the easiest and more fun than I ever imagined it be! From the initial consultations, to production lead times and the shipping of the final product Lauren and her team were top-notch in every regard and went above and beyond to ensure I was delivered with a beautiful finished product. I would most certainly purchase from them again in the future without a question.Thank you again,Matt M
I would give this place more stars if I could! I worked with Brittany Nolan for 2 years prior to getting my ring and she was there for me every step of the way. She helped me pick out the PERFECT engagement ring and for that I will be forever grateful!I want everyone to keep in mind, I looked into 10+ places before making my final decision, so this was not a one and done decision. No bias at all Brit is simply the best and Lauren B is the best in the business!
Brittany really went above and behind to help me find the perfect ring for my fiancée. When I proposed she cried and said yes, and was so overjoyed with how the ring looked...and the originality of the design. I credit Brittany for helping me think outside the box, and giving me insight to create an elegant ring that offered a personal touch. I would 1000% recommend her to anybody looking to get a ring!
I had been following Lauren B for over a year now, so my soon to be husband knew it was the only place to get my dream ring. We are absolutely thrilled with the engagement ring we designed with Gabby at Lauren B. We gave her the style/price range we were looking for and she helped us design my dream ring! It was easy, quick, and she walked us through every step. We were a little nervous doing it all virtually (thanks Covid) but Gabby was great. She sent us multiple stones, options, and setting styles. My fiance got a video on the finished product to approve prior to shipping to us, and it was absolutely perfect. She worked with our budget and timeline and it arrived right on time!I have received so many compliments on the engagement ring and we are excited to also use Lauren B for our wedding bands as well!Thank you so much, Gabby and Lauren B!XX,Caitlin and John
Fabrizio and LaurenB were excellent to work with when shopping for a beautiful engagement ring for my fiancé - she absolutely loves it. Easy to work with remotely, gave design ideas and helped work within my budget to find the perfect ring! He even sent me pictures and videos to take a closer look at options since I could not go to the physical store. I am very happy with the customer service and the quality of the final product. I highly recommend shopping at LaurenB for your engagement ring, even if you don’t live in NYC!
I could not have asked for a better engagement ring shopping experience than the one that I received at Lauren B’s. Kathryn was an amazing Design Consultant that walked me through the whole buying experience. Coming into the store, I didn’t have a clue about engagements rings but with Kathryn’s help and expertise I was able to choose the perfect ring for my fiancé. She walked me through the 4Cs, sizing, and custom options, and was even able to accommodate expedited shipping! I highly recommend stopping by Lauren B’s if you’re looking to purchase an engagement ring and I guarantee you won’t be disappointed.
Weve worked with Rosario and Mike for my engagement and wedding bands. Each experience has been great. Theyre extremely knowledgeable, patient, and very easy to work with. Would definitely recommend checking them out!
I cant say enough good things about my experience with Megan and the other members of Lauren B Jewelry! The overall process could have easily been a bit stressful, but from the moment I walked in the door, all the way through receiving the ring, my rep Megan was amazingly helpful and attentive. I walked in with a general idea of what I wanted, and she gave me a few suggestions that resulted in me finding the perfect ring for my fiance`. Thank you so much Megan and the Lauren B Team for helping me find the perfect ring and the wonderful experience!
My husband and I worked with Lauren Shmueli to design my engagement ring and our wedding rings. She was an absolute pleasure and we would highly recommend shopping at Lauren B and working with Lauren!! She worked within our budget and listened to our wish list to design our beautiful rings. During our appointments she was attentive to our likes and dislikes and made recommendations and suggestions based on her vast experience and knowledge. Shes quick to respond to emails and fast tracked our wedding ring order to make sure they would be at our small ceremony. Hope to be able to work with her again for updates and future purchases. Thank you Lauren!!
I came in with the intention to purchase an engagement ring and my consultant was Niraj. He made this experience so much more easier and smooth. Al questions I had were answered immediately and with great clarity. Definitely recommend Lauren B and Niraj!
Just wow!!!!! Lauren B. Jewelry is simply superb. My fiancé and I had the most incredible experience here creating a custom engagement ring. I had an inquiry about an item on the website, and was contacted within 24 hours by a member of the Lauren B team, Melanie. From there, she asked thoughtful, directed questions to get to know my style preference, and sent us emails and videos comparing different sizes/clarities/colors of diamonds within our price range (all before a full appointment!!). I had reached out to other jewelers prior to Lauren B., and none compared to the quality of service that Melanie gave us at Lauren B Jewelry. She made us feel so special and was incredibly helpful and professional throughout our entire process of ring shopping. She understood our vision for my custom ring, and made a CAD to send to the jeweler that was absolutely perfect. Lauren B. Jewelry made my dreams come true, and I can’t recommend them enough!!!
I am more than amazed at the wonderful work these guys have done. The ring that I received is way prettier than expected, and from the images sent to me. it is 100% exactly what I wanted and asked for. It even came with cleaning supplies/protocols! Since this was my first time purchasing any sort of jewelry I had all the worries and questions any first timers would have, but Niraj made the whole process very seamless. From the moment I inquired about the ring, to the day it got shipped to my door, he was able to assist me and answer any questions I had either through email or phone calls. Very impressed with the product and the service.
Haley Hughes and the teams at Lauren B Jewelry are top notch! Of course, this was my first experience with purchasing an engagement ring and they made me feel comfortable and worked within my budget. Haley was very accommodating, meeting with me several times before I made my purchase. Haley was very professional! She would respond to emails within hours and had the answers I needed. Once I purchased the ring, she worked with my schedule to ensure I had it for the big day. The ring shipped safe and was in my hands the next day. We did have to get the ring re-sized and that experience was painless and easy. Haley worked directly with my fiancée and had the ring back to us in a week. I would definitely work with Lauren B and Haley again! Thank you again for making this experience easy, stress free and something my fiancée and I will never forget!
I just worked with Fabrizio for a third time in the last five years. Every time it is a pleasure to work with him. His knowledge, responsiveness, and guidance is unmatched. Highly recommend Lauren B and Fabrizio.
Lauren B Jewelry & Kathryn have been a huge part in my proposal & wedding process. Not only is their work incredible, they are a pleasure to work with, patient, helpful and professional. I live in FL and it feels like Kathryn is always there when I need help on deciding what to buy next for my wife. We are going to be forever customers of Lauren B and will always reach out to Kathryn for her expertise! Thanks for EVERYTHING Lauren B.
Courtney made the engagement ring shopping process flawless and enjoyable! She was always able to answer all my questions in timely matter and ensure I felt comfortable with every decision I made. Lauren B Jewelry produce quality rings that are entirely unique and remarkable. My fiancé and I are 100% satisfied with the engagement ring and couldnt be any happier!
Im absolutely thrilled with my Lauren B ring! Ive always wanted an LB ring as their Instagram pictures are to die for, but the finished product was even better than I ever couldve imagined. Thank you to Kathryn for being so attentive to all of our questions and for finding us the perfect ring! We will absolutely be back for bands as this quality of work is hard to come by.
I got my engagement and wedding rings from Lauren B. Their designs were exactly what I wanted and the customer service is top notch. My rings are beautiful and look delicate, but are still clearly sturdy and well made, which is so important for pieces I will wear the rest of my life. Thank you LaurenB!
I am very happy with the experience I had with this jeweler! I worked with Claire exclusively through emails and she was was able to assistme with creating the absolute perfect ring! She was extremely kind, attentive and helpful. The original timeframe to create and receive the ring was exactly what she said it would be. I would recommend not only using this jeweler but having Claire’s help because she really was wonderful.
I worked with Fabrizio creating the perfect cocktail ring for my wife. After a week of giving him different ideas; he came up with a breathless cocktail ring. I thank you for your patience with me. I will definitely be back.
I worked with Niraj to find my ring and he went above and beyond to make sure I knew everything I needed to to make the best choice possible. Very happy with him and my overall experience!
My now fiancé worked virtually with Mike and had a pleasant experience. We live in Germany, so it was impossible for us to visit the store in person, however the communication throughout the process was great. I had an idea of the size, shape, and setting that I liked, and Mike provided various options for the center stone within our price range. The ring turned out beautiful and shipping to Germany was faster than expected. What a great turnout!
Helpful especially when starting the buying process for engagement rings
Would absolutely recommend Lauren B to anyone! I worked with Eddie Pocasangre and he was very professional with me. We had a correspondence for over a year and he gave me invaluable advice about ring shopping and was incredibly patient with me (Im sure I wasnt the easiest person to work with!). Most importantly their ring selection is sublime but Eddie took my vision for a ring and helped create a custom ring that my fiance is absolutely in love with. Thank you Eddie and thank you Lauren B! See you for the wedding bands!
I wish I could give Lauren B 10 stars that is how amazing she was throughout the whole engagement ring process. I worked with Lauren herself and she was so attentive and helpful every step of the way. She answered my emails and all questions almost immediately. This is by far the best customer service Ive ever received. I was so nervous when looking for a place to buy a ring but Lauren made me feel so comfortable, there was no doubt I was going with Lauren B to buy one of the most important purchases of my life. She helped me customize the ring and let me tell you, it is more beautiful than Ive imagined it to be. My partner is in love with her ring. I made the best decision when going with Lauren B. She is AMAZING!! I am so so happy. Thank you again!!!!
Mike Jamgotchian was a pleasure to work with. He helped me find the perfect engagement ring for my now fiance. He was 100% professional and wanted to make sure I got exactly what I wanted for the best price. I look forward to working with him again for the wedding bands in the coming months.
Working in marketing, I know what goes into a dynamic social strategy and digital marketing campaign - which is how Im sure a lot of customers first hear of Lauren B (including my now fiance). Hearing of a brand is just the beginning though, its the experience that follows that makes or breaks a relationship.Living in Philadelphia, I wasnt sure if I wanted to make this relationship with a new jeweler distant as I began the in-depth process of designing an engagement ring. While in NYC for work, I figured I would stop in and check out what the digital buzz was all about. I set up an appointment directly with Lauren... and havent looked back since. Four months, a few live consultations, and many (many) emails later, my fiance and I could not be happier with how everything turned out.Lauren and the team (also worked with Eddie) are very customer oriented, ensuring they hear exactly what you are looking for and explaining every step of the process to get to the final product. I was fairly direct in my asks and Lauren was an absolute pleasure to work with, providing recommendations and ensuring every detail was as expected.Its safe to say this relationship will last awhile, and this small (yet large- I was just in the store yesterday and the new expansion is stunning!) jewelry store is now a part of the family. Thanks for everything Lauren.
It was a such a wonderful experience working Claire at Lauren B, as she will take her time to understand all of your interests and needs. We specifically felt like valued customers given her patience, flexibility, and friendliness. The entire process was so smooth that I did not want to shop around any longer for another ring. Claire and the team will take care of you from the very beginning, following up with you on all your requirements every step of the way. I highly recommend!
We had a great experience with Lauren B and Niraj. Very informative, supportive and determined to help us find the perfect ring within our budget. Niraj was knowledgeable and a pleasure to work with!
I worked with Eddie to find the perfect engagement ring for my fiancé. He was extremely knowledgeable, helpful and guided us towards rings that fit my budget and her liking. He answered all of our questions and gave us his opinion and expect advice on different styles. Our ring is absolutely stunning and I couldn’t have dreamt of a better ring for my fiancé. We are excited to shop for wedding bands for the both of us with Eddie.We also worked with Henri in customer service who was a gem to work with and was extremely helpful, flexible and accommodating to us. Our experience at Lauren B overall was nothing short of great and we are looking forward to working with them again !
Update: July 31st. My fiancé and I cant say enough about the amazing team here at Lauren B especially our consultant Claire, she was amazing to work with and I am beyond in love with my ring I really appreciate all the help she gave to Mike. Ive been getting great compliments on my ring everywhere I go. Ive been taking it in its own adventure throughout the west coast.6 months ago. My boyfriend and I had the most amazing experience at their pop-up shop in LA about a week ago and we are so excited to start this process with them are consultant Claire 😊😊 was so amazing, incredibly knowledgeable and beyond helpful and we cant wait to continue to working with her.
I worked with Lauren Shmueli to get my ring set in the most perfect, flawless six prong setting. She made it so easy to pick out a design, get the ring, and pay all over the computer since it was COVID.We had skype calls, multiple emails threads, and her promise of a beautiful ring which was delivered on time and perfectly. Definitely recommend for anyone regardless of the prices they may charge. This ring is a forever ring so have peace of mind with it and go with Lauren B.
I began the process of customizing a ring at the beginning of the Covid pandemic. Needless to say it was stressful, but Claire was able to help me navigate the process smoothly. She met with me many times virtually, and used excellent cameras to show me many different styles and options. She was able to help me narrow down the choices by educating me about each one. (I had zero idea about diamond quality/differences going in). She even helped to expedite the shipping process and make it super easy. The ring is stunning, and most importantly my fiance loves it. Thank you Claire!
The ring turned out great but too many mistakes were made. Had an extremely poor experience with their design consultant Kimberly.Emails were sent to my fiancé about an appointment that I have with Lauren B. This happened not once, not twice, BUT THREE TIMES. When it happened the first time, I was annoyed but I understand that mistakes happen so I let it slide. They said there was a glitch in the system and it’s been taken care of. The second time, I was upset and made it very clear for them to remove her from the emailing list and completely remove her profile from the database. The THIRD TIME, are you kidding me!?!? Unforgiveable. One of the most important thing about getting an engagement ring is being discrete and keeping it a secret up until the big moment. They have utterly failed.I was home when these emails were sent and was fortunate enough to intercept them, but the damage was already done. She could have easily saw the emails on her phone. After my proposal, my fiancé revealed to me that she started receiving Lauren B ads after those emails were sent and she had a suspicion on the back of her mind.To add fuel to the fire, when I asked Kimberly to provide me the inner diameter of their size 9 ring sizer that’s inside the store. She said they didn’t have a tool to measure the inner diameter of a ring. What kind of amateur hour is this? You work at a jewelry store, how is it possible to not have a measuring tool like a caliper? She then proceeded to print a picture of a ruler she found online, placed the ring on it, and took a picture. Not even kidding. See attached picture. One can clearly see that the ruler is not-to-scale. A size 9 ring has an inner diameter of ~19mm. The printed ruler shows that the size 9 ring is ~30mm. How can you work around rings all day and not notice such a large discrepancy?I was absolutely fed up. I called the store and demanded to have a more competent person assigned to my case. Gabrielle took over and it was smooth sailing from there. She quickly found a caliper to measure the inner diameter of the ring as requested. Then we proceeded on with the rest of the process for the ring creation.Besides Gabrielle, this process was frustrating, upsetting, and downright unprofessional. I would not recommend this place.
My fiance and I had the an AMAZING experience working with Lauren Shmueli at Lauren B Jewelry. The entire process was excellent, but there are two aspects that we want to especially highlight.1) We came into the process blind. We knew nothing about diamonds and had absolutely zero preferences. Lauren educated us and was incredibly patient. We initially visited several jewelers, and we can confidently say Lauren was the only jeweler that instilled trust, partnership, and professionalism. And most importantly, and she made the process enjoyable and exciting instead of overwhelming.2) Lauren allowed us to take our time deciding which stone/setting combination was right for us. After narrowing down our shape preference Lauren showed us a beautiful stone that we loved, but it still felt early in the process to commit to one. When we asked to see more options to be sure we were making the right choice, she was so patient and accommodating. After reviewing many, many options - we ultimately ended up going with the initial stone she showed us, which is testament to her eye & expertise. She was able to take our basic communication of what we liked and translate it into the perfect ring for us.We cant say enough positive things about our experience. Thank you so much Lauren!
My fiancé and I went ring shopping fall of 2019 and I fell in love with a specific ring and how easy it was to work with Kathryn. We shopped a few other stores but kept coming back to Lauren B for the quality and service. A year later my fiancé purchased the exact style I loved and proposed this past April. I’ve been so happy with my ring and get lots of compliments. My fiancé said the purchase process and delivery was easy and efficient.
I could not be any happier with Lauren B! I was referred to Kathryn who made the entire process very smooth and informative. She provided great insight to understand every little detail, without putting any pressure to make a purchase. I was unsure of her correct ring size, but Kathryn used her professional experience to suggest the perfect size. Any time I reached out for an update or any questions, her responses were timely and addressed properly. Although I said I was not in a rush to receive the ring, it still came in earlier than the expected arrival date. I cannot thank Kathryn and Lauren B Jewelry enough!
Slight delay in the appointment time but Lauren was super helpful. The space she has created is beautiful with tons of options to choose from. She was very patient while I tried on a number of pieces and I will definitely be returning to finalize my thoughts / recommend friends.No photos allowed :)
The craftsmanship at Lauren B is absolutely amazing! I worked with Fabrizio and he was quick to respond, helped find the perfect center stone and guided me in designing the perfect ring. My fiancé loved her ring and always receives compliments, truthfully I love the smile on her face every time she looks at it. I highly recommend Fabrizio and I look forward to working with him again for our wedding bands!!
I travelled from Toronto and ordered from Lauren B back in November 2019 with the help of Fabrizio. He welcomed me with open arms and made the process so meaningful and special. I would highly recommend the service I’ve received to all my friends and family. Thank you so much for the wonderful experience!
Great customer service working with Niraj. My fiancé and I are very happy I chose Lauren B.
Dont waste your money.Edit*** To the reply from the owner: I just told others not to waste their money. That is my opinion and my truth. That is what a review is. You sound very eager to silence me with the assumption that Ive never stepped foot in your establishment. If this is the way Id be treated in store, then I can say for a fact that I will never entertain the fact of purchasing from you again.
We worked with Britta on picking out the perfect ring! We live in Ohio and were trying to purchase a ring in the middle of a pandemic. Britta made everything seamless and made sure that it was here in time. We cant wait to pick out our wedding bands. I am obsessssed with my ring and get compliments constantly.
Claire was fantastic to work with and really created a wonderful experience for us. She was incredibly patient and helpful at every step of the way. Cant recommend her and Lauren B enough!
I contacted LaurenB through Instagram in early summer this year to discuss making a custom special piece for myself. They quickly responded and assigned the angel, Melanie, to work with me. She was attentive, kind and prompt in all of our communications. Working with her was a dream to have my ring made. I couldn’t recommend them more!
Great experience, quick and responsive and the ring was to me within a week of inquiring about it. Thank you a ton!!
Got my wifes wedding ring here and she loved it. So I came back again for a 10yr gift for her. Alex was really helpful and made it easy to do things over the phone. Thanks!
I had the pleasure of meeting with Mr. Aiello recently and I must say he has me on the right track as to my ring needs. He was professional and informative. We will be working a lot together in the not to distant future.
Wonderful experience at Lauren B! Remarkable craftsmanship, diamonds have no visible flaws (to the naked eye), plus, we learned about ring settings and diamond shapes and the pros and cons of each!BIG shout out to our new favorite diamond expert, Brant, who made us feel like part of the Lauren B family!
I got my fiancé her engagement ring at Lauren B. Right away, I knew it would be a great experience as we were dealing with Lauren directly who used her vast experience in the industry to guide us to the perfect ring that was within our budget and expectations for quality. I was further validated in my choice when, during that initial visit, we ran into family friends who we learned had gotten their engagement ring at Laurens as well.The whole buying process was very easy and well explained by Lauren and my Fiancé couldnt be happier with the ring. As they say, happy wife happy life.-Matt