After returning home I realized that the young lady hadnt slid my onion down to me.She was ringing up the next person.I walked all the way back to get my red onion, needed to make guacamole.The manager sent me to go get another red onion.I selected one as close to the previous size.He rung it up and said you owe me 10 cents.The teller and I both looked surprised.I requested my 10 cent receipt.

Great prices clean manager friendly

Endless line to check out with the staff roaming around. I finally check out and they wont take a credit card for a small amount and their ATM is out of order!!! Waist of my time and wont go back.

Wasnt too crowded. Was in and out within 8 mins.

Poor service, fruits are horribly overripe. Very few employees speak/understand English.

I got home from my shopping trip last night and realized that one of the items I purchased hadnt been bagged. I went back today with the receipt and spoke to a rude employee that tried to tell me that I hadnt even purchased the item. Since it was right on the receipt, he then talked to the manager. After 20 minutes of waiting he came back and said that they would give me the item, but it was my fault because I had bagged my own groceries. Which was a lie. I started the bagging process, but then the cashier finished while I was paying for me groceries through the card reader. They made me feel guilty just for getting something I had already paid for.

Good Prices for the Neighborhood Supermarket in Harlem....Everything is Fresh.....i like the store.the Fish market is on 116st

Beware this supermarket, I ask to return one item and but due to COVID they don’t get exchange when any other supermarkets does.Is also filthy and staff is rude.

This isnt the fanciest grocery store but you can generally find what you need here. The staff have always been pretty friendly. I hadnt gone recently because Ive been using delivery services mostly but I only needed a few things so I went in. I got milk, bread, jam, and eggs. Two out of the four items were OPENED. I had already gone back to get a refund for the milk and the following day I realized the bread was also opened with the top piece missing. Im not a paranoid germ freak really but especially with COVID, this was just so disappointing. I wasnt going to go back for a second refund.

High crime area small entranceAnd exits to storeThe security guard looks at youLike you are a criminal when youWalk inSays bag l thought my bag was openHe tells you to leave it by the counterI walked out and went somewhere elseTo buy my food purchase

Clean well organize, find what I needed, good prices, good customer service, required mask and keeping distance at lines!

It was a pleasant experience. I got what I need. The place is clean and organized. I saw the check out line was looong. I ask a couple of the workers can they get more cashiers. They did and I appreciated that. They have a wide variety of items. The Cashiers are also pleasant.

Good selection, fair prices

It is the only place in this area. Very expensive. It is neat. The register are always moving fast. But too high in prices.

Strikingly clean store with wide aisles, wide selection of high-quality foods and international brands. Great organic options. Friendly helpful staff!

It has most of the products people want at a supermarket, and the prices are average. A number of products dont have prices, which the store management needs to address. All around its convenient and the lines move quickly.

Worst grocery store in Harlem. Here are better options:- City Market in East Harlem @ 116th and Lexington- Whole Foods @ 125th and Lenox- Westside Market in Morningside @ Cathedral Pkwy and Broadway

This particular location is petty good. Aisles are wide. Most importantly the butcher makes good cuts of meat. You can find some really good steaks here.

Alright didnt see alot of sales

Items were not as easy to find as I would like yet they had what so was looking to purchase. They are doing a great job of assisting shoppers to maintain social space. Overall a great experience.

I was able to find everything that I was looking for excellent customer service are quick checkout lines.

Where do I begin? Overpriced, outdated molded produce. Vegetables bins are usually dirty. Ive complained to management many times. After complaining once about molded cauliflower I saw the manager put the same item back on the shelf. I often see open bags of potato chips in the snack aisle and feminine hygiene products are usually tampered with. Last week they had Italian sausages on the shelf that was two days past the expiration date. Products in plastic bags such as dry beans and popcorn usually have small holes like a mouse had been clawing into it. Floor staff cant assist you because they dont speak English. This store on 116th Street should be investigated .

At this Fine Fare Supermarket be sure to keep your eyes Open while they are ringing up your items ... they ALWAYS get the prices wrong. Over Charge...Other than that ... its a ok supermarket .

Very good supermarket

Good prices. Fresh fruit wide selection of lettuce. Clean with curtious & professional enviorment.

Reasonably priced supermarket, large store, wide isles, great selection.

Clean, no lines to get in if you go at the right time, produce is fresh and there is a vast selection of products. They have great ready made salads and the butcher will chop your meat according to your preference.

Its ok. If just want basic items.. Napkins, ketchup, mustard, soda. There freezers are nasty... And its a horrible smell in there.

Great atmosphere . Clean and well stocked . Fresh meats and vegetable

Always, I mean always exceptional customer service

Always get pretty good deals on what I need ☺️

Well lighted easy to find items clean facility.😊

Great supermarket.

Everything was great good BARGAINS AND STORE VERY WELL WITH 6 FEET DISTANCES

Simple supermarket . Not as many selections

Nice store

Small store but extremely full of all sorts of materials and products. Many employees working throughout the store, working to restock shelves in order to maintain a very high level of visual appeal. Only thing which was lacking is water bottles and jugs only had limited brands. Deer lake, Poland springs, vibrant, smart water, Evian, aqua hydrate. I personally tend to prefer water sourced locally from the Pacific northwest, where I am from. Either that or Fiji water.

This supermarket is always clean and bright. They have security and plenty of check out counters no self check out currently. The lines are always long because of how often they have sales. This supermarket is a great place to make sure you stock up the pantry for the whole family. Staff is always easy to find and ready to help. They have an amazing selection in cheeses and meats by the deli counter. Any kind of salami your looking for trust me they have it. By far this location has the biggest freezer selection I have seen for east harlem. The fresh fruits and vegetables are always pleasing to the eye. They have scales that are easy to use and find so if you want to ensure you keep fresh food on the table be it vegan gluten free or vegetarian they have what you need. Any dietary need food items are here so bring a big cart or a truck.

Very clean and reasonable

Worst supermarket ever. They hold locals in contempt by demanding ID with credit card purchases (although they agreed NOT TO DO SO for purchases under 100 grand in their merchant agreements with Visa & Mastercard - something many shoppers are obviously unaware of), overprice everything by literally 35% or more, and employ the worst management & store clerk’s on the planet.But then again, workers are usually the mirror of upper management. The only way this changes is if you & I walk the extra few blocks to Best Yet Market, or the C-Town on 116th (really good management & kind counter ladies! And of course, nothing beats a trip to Fairway for meats.Finefare doesn’t have to compete, but they should be required to respect & honor their customers to continue doing business with us. They are taking advantage of their location by betting you’ll still come & shop there no matter what. F*k ‘em.

Didnt have sandwich meat cook salami so I left, this 3 week they have not tried to reup supply of this meat unexable

It was good, had everything that I need in there

Its convenient but not my favorite place to shop. The produce is often bad or going bad. The managers dont actually manage front of house. The express line is a joke. I sometimes keep my items low so I can get out fast and theres no order people are allowed to stay with 20...30 items!

The meats and other items are usually spoiled. I reported spoiled meat to the manager in the meat department couple of years ago and they still put out bad meat and sell it. My son went to supermarket for me Recently and brought back bad meat and spoiled items from freezer. I don’t think this is fair when we spend our money then get home and cannot use the items because they’re spoiled. I think this supermarket needs an inspection. This has been going on for many years and it’s not fair to people that constantly shop here.

Everything I wanted is right there on 116 Lenox aveIn Manhattan

There is nothing you cant find here. You get A-Z of the groceries and they have sale from time to time so be watchful.The queues on weekends are longer than usual. Cheaper than other Fine Fares in the locality.

Not a huge variety and very very expensive. Its just convenient for me and I like the late hours. I dont have to deal with long lines.

3 stars for the convenience to my building and having some good produce, but 2 stars for the staff, checkout people, long slow lines and a general ugh I have to go to this supermarket feeling you get when having to shop here. Better staffing and customer service wouid help this store go a long way and bring a more vibrant business to the neighborhood like My Market does to Frederick Douglass Blvd.

LARGE AND VARIED SELECTION OF DURABLE AND PERISHABLE GROCERIES. VERY GOOD SELECTION OF FRESH FRUIT AND VEGETABLES. WELL STOCKED DELI//SANDWICH OPERATION. PLEASANT CASHIERS. FORTUNATELY THIS SUPERMARKET HAS PLENTY OF COMPETITION (NOT JUST FROM WHOLEFOODS) FROM OTHER SUPERMARKETS. COMPETITION FORCES SUPERMARKETS TO IMPROVE THE CUSTOMER EXPERIENCE. ONE CONSPICUOUS ADVANTAGE IN FINE FARES FAVOR IS ITS LOCATION RIGHT NEXT TO A SUBWAY AND BUS STOP.THANKYOUE.G.HARLEM//U.S.A.

This is my nearest favorite neighborhood supermarket. They have a huge selection of foods, reasonable regular prices and outta sight sale pricing. The staff are polite and helpful.

I came to exchange a milk i had purchased from the store less than 10mins before hand. The manager,a hispanic lady by the name of Diane, was very unprofessional calling me a liar when i explained that there was a leak in the milk l. She assumed that because the hole,which was small at first,opened more from moving around in the bag and me placing it down when i noticed it spilling on my clothes. I told her i would make a complaint about her rude demeanor to customers and that in business the customer is right. There are other supermarkets in the area i hesitated to go to due to extra distance but Id rather travel further than do business somewhere where the manager is so standoffish and nonchalant about helping customers with something thats understandable and only requires a quick fix.

My go-to supermarket for a number of years. They usually have what Im looking for (not as much vegetarian stuff as they used to have though), and while they certainly dont compare with Fairway or Zabars the selection is, overall, surprisingly good. Their fresh produce section is small and could really use improvement, though.

I purchased the large Poland Springs water and when it came time to return for my deposit they refused. You took the deposit and dont want to refund the customer, bad business. Management has to be trained on how to deal with people from all walks of life.

Horrible experience! Including the prices of items are too high! Staff literally will make you feel uncomfortable while shopping. They follow you, stare you down while getting rubg up by their own CASHIERS they hired! Shameful place to shop.I will never shop here and spend my money in this place.

I have mobility issues!! they drove me home!! With my shopping!! Great delivery service!!

I just left the location. I get one and find that the deli order I put in isn’t what I asked for! I ordered a pound of maple turkey breast and American whit cheese. I received regular turkey breast and old cheese. The cheese doesn’t even taste fresh. Is it even boars head??. A bogus location all together. They always mess up. ALWAYS!

Terrible prices, terrible quality, and terrible service. Just go to Whole Foods you will pay same prices for better quality and service

Fine fair has an anti customer policy, and product prices are not marked. They charge you full price at register for products that are on sale.

My experience since moving in the area which has been at least 5 occasions were what I look for and expect as a shopper.my first visit I was very pleased and appreciated the cleanliness, helpfulness, well stocked shelves, sales, organic produce, staffs polite and professional attitude from the cashier to the gentleman who assisted and escorted me and my groceries not only to my building but to my apartment door and he was so respectable. I will be shopping at finefare for all of my grocery needs thank you so much!!!😀💘👌🍞🍎🍌🍋🍠🍯🍗🍶🍥🍤🍔🍟🍖🍇🍐🍅

It was great.

They stopped the packers from packing for them so the cashiers have to ring you up, and pack your bags, but you have to do your own packing your shopping carts, which holds up the lines. They need to bring back or hire people to pack for their customers. 👎👎👎

This supermarket is in my building. How I wish it wasnt so terrible. Much of the food is moldy and expired. Watch out. You have to fight and wait a long time while they check to get advertised specials. Staff seems aggravated to have their jobs. Lines are long because it seems they really dont care. If possible save yourself disappointment and go to the Fine Fare south a few blocks or the Best Market or Whole Foods up a few blocks.

This supermarket is the closest to where I live but I dread going every time. The food has often spoiled. They have signs telling you it is your responsibility to make sure your food isnt expired. What? No. Take your rotten food off the shelves.The cashiers are rude. They dont acknowledge you. They dont smile. They seem to hate their jobs. They move as slow as molasses.Recently, after unloading my cart and then waiting about ten minutes for one customer, then about five minutes while the cashier counted her cash register, she looked up and said this is express only. I apologized for not noticing and asked why she didnt tell me before I emptied my cart. She didnt answer. I asked if she could service me since everything was out of the cart and the cart was already taken away. She said no. Youll need to get a new cart put everything back and wait in another line. I informed her that I didnt have that much time. She shrugged.I left the store without groceries. The store lost a sale. Sadly, it is clear that employees could care less. Customers are not a priority and friendly and efficient service are non-existent.Instead of going to the supermarket in my neighborhood, I pay more and order from Fresh Direct. They are fast, friendly, reliable and value their customers.

Very helpful I didnt have a shopping cart so one of the gentlemen walked me to my cab and assisted with my belongings in my uber.

The prices are great but the employees barely speak English a little bit discouraging when asking about products. Even the manager couldnt or pretended not to understand me and I speak english well. It could be a bit cleaner also.

Fairly clean and a good selection for the neighborhood. Really young inexperienced cashiers create and extremely slow check out process. Also, this store is continually does bait and switch on sale products. Many sale items never even make it into the system so be diligent!

Re: 118th St. & Columbus Ave location. Excellent selection of grocery items. Fantastic produce department. Lots of frozen vegetarian and vegan options.

Good. But the need to sell fish broth and have the credit card purchase below the 10$ minimum.

This grocery store is not all bad. You have to be wary of expiration dates at times, but there is a large selection of items. Prices are cheaper because of the grocery store being in the hood. It is what it is.

The service is terrible I called them 6 times and no one answered. Then when I called them the 7th time someone finally picked up but this person was absurdly rude and arrogant. I asked a simple question which was “Do you have Fresh Corn” and she replied “what kind of stupid question is that?” I am never shopping there again and I hope the market is closed down.

Solid supermarket. Good layout and a wide range of products from the usual to premium brands . Not too many bargains though...

They need to have more sushi available, because sometimes we go and there is only one kind that is not the usual kinds they have. Besides that its a fine place to shop.

For a Central Harlem location pegged to the needs of long-time residents as well as newcomers to the area, this supermarket meets and very often exceeds expectations. The aisles are wide, signage is adequate and the sheer size of the store is used creatively to accommodate all tastes. The produce section alone is bursting at the seams with products which will astound you with their mysterious look and purpose. I have been coming for years and however rare or scarce an item, found it here with due diligence. I cannot remember ever leaving and lamenting the fact that I was unable to find Item X. This place picks up where your local beloved bodega left off. Must be seen and walked thru to be truly appreciated. Plus, the most magnificent part of Lenox Avenue (Malcolm X Blvd) is right outside along with great transportation and shopping venues.

Its a little better than the one on 111th but the cashiers are still rude and do not understand when things are on sale, the price will be different. Just wanted to go somewhere close but I am taking my business back to whole foods,

Mostly Spanish language spoken here its a Spanish supermarket but they do understand English. Just your average supermarket. Buy groceries, health products, deli, customer service and other services...

Poor service, $10 credit minimum. There are much better grocery stores in the area.

This morning its comfortable shopping . found everything I needed in and out. Cashier fast

It just to much with the long lines

Ordered a bacon, egg and cheese on a roll. The person didnt even cut the roll. Nor was the cheese put on the stove. Behind the counter it says a bacon egg and cheese on a roll is 3.50 then i was charged 5.45! On top of all that, another sign says i get a free drink and the guy behind the counter said no. This is by far the worse breakfast sandwhich i ever had.

Very fresh food

Its a simple supermarket, and really overall its OK. Their real plus is the location, and staff is nice. It has its quirks and I kind of like it, the only thing I dont understand is why the prices for some things are so high when theyre typically discount products. Its weird because theres not a whole lot of selection, produce is usually not in super great shape, and otherwise its mostly commodities, but still the prices are kind of high. Trader Joes at 72nd street is a lot better priced if youre coming uptown from work and dont mind carrying your groceries, but this store is convenient.

The manager lady made me feel uncomfortable when she sized my bag up while I was putting them in the cart to shop. Then when I got on line she was looking again to see if the shape of my bag changed when she saw I was good she walked away..on my way out i told her something not so nice lol..now when I worked security we was thought this but to be discreet..she is rude to black customers most times and nobody likes her..maybe she would be a better fit on the east side or in Dykman where she can be with her people because she clearly dont like mine...there I said it.. but besides her the store is good they have good stuff and the prices are not to bad. Overall good place to shop...I stay in there lol..

Convenient hours so you can stop by and pick up any medicine or other drugstore items like snacks, makeup or seasonal items.

Line moves fast, they always have good sales, very clean environment.

They have some good sale but they are also pretty pricey on somethings.

Ok

Double check the special offers there will be always your misunderstandings but the supermarket. It is expensive. Some cashiers and manager look upset.

Its a good market, I am a vegetarian a and I like any with a good fruit vegetable section alternatives are a plus.

Very big navel Oranges..5 for $4.00 wow a good price..

My local grocery store.

I live on 128th but I drive all the way down here! Nice and clean.

No long lines today, everyone had a smile on their faces 😍🤗

I wouldnt even give it a star. Its not a bad supermarket and the produce is ... ok but its a racist store. I have given this place so much of my business and one day while shopping I needed to use the bathroom and they told me it wasnt working... but no less than 5 minutes later the cashier hands over the key to the bathroom to another women who wasnt even a shopper I wouldve brought it to management but I had to use the bathroom too badly ... but a lil FYI its against the law to not have an accessible toilet when your store can hold up to 50 customers. Another incident was when I needed help reaching for an item. I searched the store and found many people who worked there that can help but they all said they couldnt leave their aisle. You will get your items but walk out with an attitude because of lack of customer service.

Easy 2 see what u need quickly. Friendly staff.

You know its horrible when you walk out and realize that everything you bought at the fine Foods was actually dollars more and worse quality than the bodega next door.... Then every neighbor shuns you for not knowing better.

Quick and professional..

Quick fast and they had what I was looking for.

I shop there all the time I love it there got most the the these I eat.plus more

OK selection of food with some fresh fruit and vegetables, but the management is appalling. Treat the customer like were a pest. Disgusting.

Potatoes are always green, already bad and over priced. $5 is not a sale on a bag of rotten potatoes