Finding a good mechanic is like finding a good man, once you get them, you better lock on. Unfortunately I cant put a ring on Manhattan Auto Care but I can be a loyal customer (Which I intend to do). The service for my car was great but the customer service from Richard and his team were beyond words. My car was involved in a hit and run which caused a busted tail light, that was covered by my insurance. Not only did my car look as good as new, their mechanic caught other issues and quoted me a great price to fix! Everytime I look at my bank account and see how much money I saved I cant help but drop it like its hot, and because I saved so much I can afford a chiropractor so I can pick it back up. After one visit I am hooked and I know I have found my new car repair shop for life. Thank you Manhattan Auto Care!
Bad service, terrible attitude, lousy [easy] job which took 50% longer than estimated. All around bad experience.
First I want to start by saying I was a little hesitant on getting work done on my car again. Mainly because before this time around two weeks prior someone hit my car while it was parked. I had by far the worst experience imaginable. My car only had bumper issues. Which should of been straight forward. Replace the bumper and the components. But nope they had my car over a month. So I was out on car rental cost as well as paying out of pocket for the damage. Ontop of that they didnt replace everything they were supposed to. I wont put the shop name because I dont feel its the proper thing to do. Karma takes control of that.So I ran across Manhattan Auto Care. I read the reviews and they seemed to be legit. I saw the owner was retired Law Enforcement so that was a plus. I had to have my car towed there. And I would say a few hours I received a call from a young lady. I sent over the necessary documents. And from there I started to receive text messages on the progress. I have never known any other place to keep you informed in such a convenient way. My car was supposed to be done on a specific day. But a few days earlier I received a text stating it would be two days more. That was fine with me because it gave me time to rearrange things around. Picked up my car on the new date and was blown away. Highly recommended.
Where to start... After a nice golf outing followed by a lovely trip visiting family in Long Island, we noticed that someone had sideswiped our car, which actually, was a borrowed car from our in-laws. Yikes. There was an obvious scratch on the side of the car and also a dent in the front as well. It just so happened that my in-laws were also preparing to trade the car in for a newer model that week. Panicked set in instantly when we discovered the very noticeable damage to the car and my next (panicked) call was to Manhattan AutoCare.The receptionist was so incredibly nice, which is rare in Manhattan especially when temperatures exceed 85 degrees, and explained that I should probably just bring the car in now if I was able. When I actually got to the office, Richard (the owner) came out to inspect the car and while I waited to hear the exorbitant estimate, I was surprised to receive an estimate that was actually affordable. I had to hug him to not break out in tears. I would also like to note that this is not an exaggeration, at all.Richard and his team fixed the Subaru that day, within hours, detailed the car and actually suggested an option that would be less expensive as it related to the repairs. When I tell you that the car looked good as new, believe me. I was so incredibly grateful that I had to send lunch. They truly are a really nice group of people and Im glad that we have a place in the neighborhood that does quality work without breaking wallets, with an awesome attitude.Were bringing our other car here as well!
Owner is a bit gruff, or to put it more positively a classic New Yorker. They got done what they said they would and dealt with horrid insurance company (Allstate) well. I would recommend to all.
Had an issue with air conditioner fluid. Could have scammed me like most would but instead didnt even charge the lift fee and refused a tip. Highly recommend!
Didnt have a lot of damage, but its a brand new car, had to fix it.Rich and his crew did a great job, looks just like it should. And a bonus, the car was detailed clean when I picked it up!Great work, done when promised, at a fair price. Keeper.
Great reliable service. Highly recommend! Thanks Richard!
Top-Notch Brake was great! The owner was prompt, communicative, and helpful! The job took under an hour and the price was one of the best found amongst competitors. I highly recommend their services and will be using them again in the future!
Outstanding staff and mechanical specialists. My car runs smoothly.
Car had hot engine issues, was addressed and car runs smoothly. Thank you all.
I was helping some people whose car broke down and needed a battery. The gentleman on the phone was extremely helpful and even though he was not going to profit directly, helped me get the person a battery! Literally, an angel to these people! Thank you!
I recently had body work done at Manhattan Auto Care. They are a certified partner of my insurance company and the entire process was seamless. Richard, the owner, is a man of few words, but a straight shooter.I havent had to deal with an auto body shop in a long time and Manhattan Auto care made it as enjoyable as can be.They took care of the car and gave me an estimated completion date. I received a text from the body shop everyday giving me an update. The car was completed on time and the work was great! If youre looking for an auto body shop in Manhattan, look no further. Manhattan Auto Care will take care of your car!
I unexpectedly needed an oil change and engine check last month right before heading out of the city on a long drive, and these guys were very nice about squeezing me in last minute. They were super busy, and it seemed like a stressful morning because there was a lot of construction going on outside that was causing traffic confusion, but they were fast and kind anyway, which I really appreciated. The service was great, and Rich in particular was very helpful. Highly recommend this place!
GREAT SPOT, came in on emergency work and was well serviced and taken care of immediately work was done quick and clean
I had a great experience with Manhattan Auto Care. Most people never want to have to take their vehicle in for repairs, but they made the experience far more pleasant than I could have hoped for. They were recommended to me by my insurance company, and I am so glad they were.I dropped my car off on a Friday expecting it to take a week or more, and they were able to have it repaired and in perfect shape by Monday afternoon. They went above and beyond to communicate with me and keep me in the loop every step of the way. Richard could tell that I was concerned about the situation and he not only helped me through it, but offered amazing advice in navigating the situation with my car and insurance.I have so many great thing to say about MAC. I am just so thankful that I got so lucky in having a great team with Richard and everyone there.Five stars isnt enough for the job they did. My car looks and runs like brand new! I cannot recommend them enough.Thank you all!
The work on our car was excellent and we are happy to have found a trusted body shop in Manhattan. Our car was hit while parked. Thankfully, the driver left a note and we were able to go through his insurance to get our repair. The company referred us to Manhattan Auto Care. Otherwise, we probably never would have met Rich. Rich was excellent from the first moment. He took very good care of our car and finished the job in exactly the amount of time he said he would. The car looks brand new! Hes a great guy - a true New Yorker - a blast from the past. Hopefully our car never gets hit again, but if it does, we will happily take it back to Rich.
I had body work done at this facility as a result a small car accident. This was the place the insurance company partnered with. The quality of the work was awesome and it was done quicker than expected. My car looks great and they returned it cleaner than I ever had it! At the end, I had a little glitch with my key fob (remote) and the owner was professional and made sure the problem was resolved with no hassle -- WHICH IT WAS. I was very happy with the service and quality. Would definitely recommend this place.
Did a great job on my car. Dealt with the nightmare insurance I had to go through as well. A couple days after I noticed something, brought it back and they helped me out with no issues. Super honest and take pride in their work
We had a repair that was coming through our insurance company; our insurer sent a list of places where we could get the repair done, & Manhattan Auto Care was the closest place on the list and seemed solid enough.Well, my experience was even better than solid enough. It was easy, honest, straightforward, and quick -- and an excellent job on the repair itself. Further, our insurer screwed up a bit of the business / payment / red tape part of this process, but Richard, the owner/manager of the shop who I dealt with directly, masked-up but safely face-to-face, handled it with ease and understanding.I would recommend Manhattan Auto Care on Delancey Street to anyone and will be returning to them for our auto care needs.I might add that I grew up in a midwestern town where my family had a friendly mechanic down the street whose shop handled all of our auto needs. My parents have known Ken for 40 years -- he was our go-to automotive savior and, as my octogenarian parents are still driving and are too stubborn for new cars, they therefore still make frequent trips to Kens shop. Theyve grown old together!I feel as if Manhattan Auto Care on Delancey St. could be that kind of place (if my own family stays in this area). Richard could be our Ken. Straightforward, honest, and no-nonsense. Five stars. Id deliver ten stars, if I could.
They refused to help me fix the flat tire, even though I told them I live in this neighborhood. Bad attitude.
Manhattan Auto Care was recommended by a co-worker. I gave it a shot and cannot say enough about their work. My vehicle was side swipped and every part of the passenger side was damaged. Rich Rubino, who I later found out was the owner, took the time to explain the entire procedure to me. His estimate was pretty much dead on. I cant say enough about their professionalism and quality of work. While I hope I never need their services again, I would recommend them to anyone requiring body work.Thank Rich! Youve restored my faith in trusting people!
I wish most other businesses treated me this way. They go the extra step to make sure you are satisfied. Service with a smile. Excellent work. Definitely plan on using them again. Richard is caring and a pleasure to work with. A real class operation.
Most rude man. Richard, how do you operate a service job? Disgrace!
My apologies that I only left a rating. You guys deserve more than than. I want to thank you for my auto repair. You guys were professional, courteous and friendly. I recommend anyone who needs auto repairs to visit this facility first. I promise you, you will not be disappointed.
The entire side of my car got scratched when a valet was taking it out of the garage. Since the garage paid for it I’m not sure about pricing, however, after the shop fixed up my car it looked good as new! The guys working on my car were professional and were able to fix it up quickly. Thank you!
I brought in my vehicle for a body damage estimate per directions from my insurance carrier. Prior to the inspection and quote of my damage, the gentleman who serviced me asked when I would like them to take care of the body work. The place is a little office but part of a parking lot and I was a bit skeptical of the type of work they will perform. After a lengthy discussion, I said my preference is to use another mechanic for body work and after I said that the gentleman became ver unprofessional and short. During the discussion, the gentleman asked me if I had a deductible. After stating I have a $1,000 deductible, the gentleman said that the cost will certainly exceed $1,000, but after I refused to use them for body work, the quote that they sent my insurance company was conveniently under $1,000.This place is very shady. Please be careful.
This shop is excellent! I will 100% be a repeat customer.The shop was the preferred shop of the drivers insurance that hit my car. I am so glad I brought it here.Richard from Manhattan Auto Care was direct with the process and advised me how to proceed with the insurance company along the way. The quality of repair is top notch. When you bring your car in after its been hit you hope it looks at least as good as it did before the accident. The car looks even better! It looks like it just came off the lot.Thanks MAC!
I highly recommend, as we will use their services in the future. Well done!
The staff at Manhattan auto care are fantastic. Youre always greeted with a smile. I felt so comfortable leaving my car was such a confident team. Rich the owner was super involved and let me know when the vehicle will be ready. Original estimate was gonna be over three weeks and they were able to do it in half that time. The work was amazing and the car was sparkling as it left their facility.I was so impressed with their team at Manhattan auto care, I will refer all my friends family and anyone I can tell about their great service.Thank you Manhattan Auto Care.
Okay. For not much else around.
This is my very first car, so I don’t have much experience, how ever the staff here has been very pleasant and informative. The prices here are phenomenal. This will definitely be my ideal place to go for any repairs. Highly recommended, 5 stars well worth it!!!
Work? A+. Communication skills, not so much.
Richard is so considerate and gave so much of his time. My insurance company left us in the dark after my accident and thankfully Richard helped me to sort things out. He did everything in his power to help us. Not only did he call my insurance company but he also called my rental car service and did his best to get us a better deal.Thank you so much Richard and Manhattan Auto Care for your service. We are looking forward to dealing with you in the future. Thanks Again
Very attentive and friendly staff & great prices. My car was returned as new and has been functioning great. Dependable service, would recommend 100%Thank you!
Great service, excellent price. Came here for a flat tire, was checked out immediately and tire patched with out any issues. honest and good staff. High recommend in a pinch
My car got side swiped on the west side highway my door was scratched and side view mirror cracked; we brought it here and spoke with RICHARD and his service, care, and turn around time WAS IMPECCABLE!!! 🌟🌟🌟A+ customer service, fantastic pricing, super quick turnaround time and a phenomenal job on the car it looks brand new !! I would recommend anyone and everyone to come to Manhattan auto care and deal with RICHARD; for sure one of the best in the business!!! 🔥🔥🔥🥇🥇🥇
Great service and quality. Our car was done on time and done well, would definitely use them again if needed in the future!
Richard and his team did a great job fixing my car. I brought it in for body work after a fender bender and they returned it to me in mint condition. I am pretty sure they fixed some other issues with the AC/fan as well, which I didn’t ask for, and never added it to the bill. I will bring my car back for future needs.
They fixed my muffler instantly! I thought I would have to wait days but only took 1 hour! So thankful! Will definitely be back.
I would like to thank Manhattan Auto Care for taking the time to provide excellent service during a distressing time for me, throughout the holiday season. They were diligent with the work, completed in a timely manner and communication and service was short of outstanding (and IM BIG on service). I would highly recommend Manhattan Auto Care because they care.
Its never fun when someone hits your car and you have to get it repaired. But, this shop made the process as easy as possible, including dealing with the insurance company. I would definitely recommend them for all kinds of repairs.
Brought in my wife’s car after the passenger side window had been smashed. They did an excellent job and cleaned up the shattered glass on the car floor! The price they quoted me was the end price. Great experience.
As a woman and mother, finding a mechanic that is reliable and honest is so difficult, slime to none. This is not the case with Manhattan Auto Care. From the first time I came there for an emergency service, I knew that they were going to take care of me and my car. I had two last minute emergencies within the same week that occurred later in the day before closing, they did their best to accommodate me and take care of my car issues within an hour, almost instantaneously. They treated me like family there. I highly recommend this place for any one who lives or work in the area, or anyone else who willing to drive down to them.
I went to Manhattan Auto Care today when I had a tire that went flat earlier in the day. They got me in immediately, checked my tire thoroughly to look for for leaks or anything that had pierced it and filled it back up with air. Their staff was incredibly friendly and I would absolutely recommend them and will be back if I have any other issues with my car.
Richard is extremely helpful and carefully explained each option. Would reccommend 10/10, to all Veterans, law enforcement, essential workers, hospital workers, heck, anyone and everyone should use this business.
Great staff, service and professional. Couldn’t have asked for better. Made me feelWelcomed and a member of the family. My Jeep bumper was nicely replaced and even got the Jeep back detailed both exterior and interior. Definitely a gem in the neighborhood of the Lower East Side. Thanks much MAC and I hope u feeling better Rich. Tanisha Jeep yo the great work.Roberto
Great experience, very professional and very fair. Many thanks for all!
This place is truly a family owned business and has been doing this for a long time. They helped me with my 1968 Lincoln and have done work on other cars for me as well. Will is the man and his crew does great work. They helped make my car famous and its always good to have good bodywork guys in your corner. Thanks Will, Romeo and the crew at Wills. Where theres a Will, theres a way.
Highly recommend! Richard is incredibly friendly and thorough. I immediately knew I was in good hands. He took the time to explain everything to me regarding my car that was hit while it was parked. They sent progress emails along the way so I was always in the loop. The shop is beautiful and the repair was flawless. Also, the car was cleaned and smelled lovely when I picked it up. Very happy I found this spot!
Great repair shop. Ive gone to them twice. The receptionist always gets to you quickly. The repair work is always flawless. And, they give the car back to you spick and span inside and out. I couldnt ask for more.
Excellent work
My little car broke down so I parked it there left it there from 8:00 a.m. up until like 5 p.m. and they didnt look at it once he didnt look at it until I reapproached the shop and I asked him did he have cars in front of me he said no I can look at it right away and he did never did until I approached him again
I got honest advice from Richard that saved me hundreds of dollars! This place is great.
Fantastic customer services from the beginning till the end, and great quality of work. You would never guess that my car had a damage: the paint was matched perfectly. Most importantly, Richard is an honest and trustworthy man, and his pricing is more than fair. This shop is my go-to for any body work. Highly recommend them!
Great people! My jeep had a noisy engine. I was driving from Florida to Boston and was in a rut. The gentleman from the center took time out of his busy schedule to look at the vehicle and let me know that I would be alright getting to Boston and the Jeep was safe to drive. I am grateful that they cared a lot and went out of their way and for the expertise. -David
I brought my car in on a Tuesday morning, it was fixed by Friday afternoon.Great spot. Highly recommend it.
My engine light came on and when i took my vehicle to the shop they went above and beyond to make sure that my vehicle was running efficiently. I would take my vehicle to the shop all the time. I am always treated with respect and the work he does is phenomenal.
The service was great and the process was incredibly easy. The car genuinely looks better than it ever has. Everything couldn’t have gone better, and I’ll continue to go here for any future repairs for my car because everything went so smoothly.
I usually don’t do these things but this place deserves it .! They’re really nice, understanding, and don’t over charge .! As a woman it’s hard to go to these places without the mechanics trying to overdo it with their prices and try to get you to do more than what is needed . Not here .! They are genuine .! Wonderful .! And I think everyone should go here .! Thanks again.!
Amazing service and customer care.
Great body work. Mario was great in customer service and took care of all requests. Even returned phone call when I had questions post pickup. Shows great customer appreciation.
Robert and co are amazing! Worked me in quickly even though I arrived a few minutes after closing. He was very kind and transparent. I will definitely be coming back for future car repairs.
I caught a flat and got stranded in the middle of the Bronx, Ny. I went on google and the closest place was Manhattan Auto Care, When I arrived the owner was professional and he even gave me $20 discount when he found out that i was a essential worker. I’m more than satisfied and I would definitely recommend this place for anyone.
Richard, the owner and manager of Manhattan auto care Inc., took excellent care of me after my car needed collision repair recently. The entire situation was handled professionally and efficiently! I felt like I was getting personal attention as well as follow through! During the time of dropping off and picking up my vehicle I witnessed other customers also experience the same level of excellence and personal attention! I would recommend this facility to anyone requiring auto bodywork. I have been told they do excellent mechanical repair work in the same professional and efficient manner. They made the otherwise aggravating ordeal of auto repair painless and pleasant!
I got flat tire while driving to work. Went to Manhattan Auto Care at lunch time and my tire was fixed immediately. Not that the service was excellent, fast and professional I wasn’t charge a dime and I was thanked for my service as a Health Care worker (Nurse). Thank you MANHATTAN AUTO CARE!!!!!
Awesome place great customer service great price and good people
I walked in to find out how much they was going to charge me to change the ball joint and control arm on my car he try to charge e more then my mechanic which is Sam’s auto Sam is charging me 300 for all the work which is change the ball joint and control arm and Alignment. Manhattan auto Carr was charging me 329 just for the ball joint and control arm, I told him my mechanic is charging me 300 for everything, the manger just waved at me good bye instead of working with me. I will never go there again.
On a minor, non-insurance issue, very pleased with Manhattan Auto Care: efficient, reliable, trustworthy,; high-quality; courteous; good value; and the caliber of the work was second-to-none.. Highly recommend. HG
Excellent work. Looks brand new. Highly recommend this shop
Great, timely service with a very helpful and friendly staff. 100% recommend
While driving 3 little kids to school, I got a tire alert on my car. Tire was nearly flat. Stopped by this place to try and get some air. I was told, in a hostile way, by the manager/owner “we don’t have air for the public”. I offered to pay for the air and was told no way. Even after explaining my situation - trying to get the kids to school on time, he rudely said no way, and while walking away mentioned that he would sell us a new tire and we could pay him to change it for us. This was at 7:45am on a Tuesday morning with no other customers. Refused to help out a mom with 3 little kids on their way to school with a little air. That should tell you all you need to know about this place.
This is a great place in the neighborhood for car owners. Very honest people! Price is fair and quality is good.
I got my bumper fixed and they are very friendly and kind ! Gave me a reasonable estimate and done very quickly. My car looks better than ever cant even tell I have got it done and they are very good at what they do! Also, gave me a car was and cleaned my tires, my car was very dirty haha. Highly recommend this place Im in love with my car thank you guys !
Great customer service very helpful i recommend this place.
Good consumer service, very professional, reliable and fast service. Very Happy. 👍👍
Never seen such dedicated and generous people as the ones I’ve met at this shop. You don’t only need to bring your car here, you will WANT to bring it in!
Great experience-- they fixed a tire for me in 45 minutes :) This morning I had a flat tire and a long drive planned-- they were able to help me right away, fixing the tire and sending me on my way. Two years ago they did some body work for us and we also had a great experience-- the estimate was fair, the work was done exactly when they said, and you couldnt tell it wasnt original. Thank you!
After visiting 3 different mechanics/shops for the same electrical problem, I ended up at Manhattan Auto Care. I left my car with Rich and he told me he and his team will take a look and determine what I need to fix the problem once and for all. He called me the next day and he told me the problem was missed by the other mechanics and the issue was a simple fix. Manhattan Auto Care fixed what others charged me a lot of money for but couldn’t fix. Rich was very courteous, professional and honest (only charging me for a minor repair that was being overlooked). It’s hard to find a professional and honest shop these days. I highly recommend Manhattan Auto Care.
Amazing work. Coordinated with my garage after they dented the right wheel fender. It looks like new and they were kind enough to clean the inside of the car too.
Although my vehicle was totaled, the owner and staff gave me a sense of security. The staff was thoughtful and the owner was very hands on. He even took the time out to speak with me about my vehicle on several occasions no matter what time I called he explained everything I needed to know and more. Now that I have a new vehicle, I will definitely be taking it to Manhattan Auto Care!
Fast, professional and friendly. Good Value for your money.
Manhattan auto care is an amazing facility. I am a Geico insured and Everything was done in a professional matter, vehicle looked amazing and on time the workers were amazing and so was the receptionist Tanisha. I will recommend this facility to all my Family and Friends. Thanks rich!!
The website said opened. Went here on Saturday at 8amA gentlemen said they were closed.
I liked the attention, the service was very good but I would like to improve your online service that would be ideal.
Just got my bumper / fenders / side mirrors fixed there and they did a great job. Very quick, and very professional, and the work looks great. All around great job. thanks.
Worst place everI wish I could give it ZERO stars. So rude!!!!
Great Service and they were not even open! Long story short...it was a Saturday and our car had almost run out of coolant on the Williamsburg bridge. We called Manhattan Auto Care and the shop wasnt open but Richard still helped us out over the phone...and we called back multiple times!! He got us to a gas station where we were able to find the right coolant for our car and we were on our way. Thank you Richard!!!
Mechanics and actual workers are good.Guy at the desk has customer service problems.
For giving me a good advice on a situation i had on my car.. Problem solve. Thank you Richard..
Had a mishap with my car where the battery cap came loose during some previous service and the car wouldn’t start. After getting a jump, I went to Manhattan auto care and they took care of tightening the cap within five minutes of my arrival and didn’t make me pay for it. Very professional and kind!
Fast and courteous staff with great prices. The prices are amazingly low!
Big thumbs up!I am a thorough researcher and Manhattan Auto Care met my high standards. My Toyota Tundra Pickup had its nose crushed and the chasis bent to the right due to a hit and run. Rich the owner gave me a solid assesment and along with Tanisha the office manager made sure all the insurance negotiations were sorted out with zero costs on my end.The most important aspect of course is how well my baby was fixed? Having had to inspect the car after the repairs, I went to a closeby business where the auto workers there were just full of compliments on how beautiful the car looked!Thank you Manhattan Auto Care.Highly recommended!
I have used Manhattan Auto Care multiple times. Their body work and painting is top notch. If you have an accident and want your car returned in mint condition these folks are the ones you want.
Had to bring my car in to get a mirror fixed that was smashed. I was in and out in one day, the work is perfect, everything was super professional, easy and everyone was extremely friendly. Ill be coming back for any issue I have with my car from now on!
My car was rear end by a truck. Manhattan Autocare did the fix for my car. Perfect as brand new. They are also kind enough to give me a free detail cleaning and oil change. The boss Richard is very patience and friendly.
My son had an accident and needed to get his car repaired. They did an excellent job, their customer service was great and they went above and beyond to find the custom parts to fix the car like new. I would recommend them to everyone!!! Thanks. Cindy & Garrett
Very professional and reliable! Easy to deal with and they repaired my car in a very timely manner. Car looked great when I picked it up.
I picked up the car from Rich at Manhattan Auto.The work was done perfectly. The car looked like new.In addition, the car was ready on day and exact time that was promised.Rich was very easy to work with.