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Preston Honda
3249 Wilmington Rd, New Castle, PA 16105, United States
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Preston Honda
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Je
Review №1

I had an awesome experience with the staff! Chad Parker was so great with me! he helped me from start to finish and went above and beyond, he even came in on his day off to help me!! I will definitely always buy my cars from them!

Ta
Review №2

I had a great experience with Preston Honda. Chad Parker helped me search for weeks for what I wanted and I am so pleased with my ‘19 CR-V. They helped me understand all the technology before I left the lot. Thanks again, Chad. I love it!!

Ma
Review №3

Service always good, friendly, dependable. Will continue to buy my Buicks here.Just wish they would bring back the drive through car wash. That is one thing I miss the most since Covid started. Thank You

B
Review №4

Amazing, fast service! Ive never used Prestons before for my cars needs as I usually go to the dealership I got it from but I will definitely return! They were able to get me in for an oil change quickly & add service as well. Paul was helpful throughout the whole process & explained everything to me. Best part is their prices seem to be much lower than my usual dealership. Thanks for great service!

Ch
Review №5

Thanks Chad Parker for the great hospitality and making my Experience fun. I am so excited for my 09 Hyundai.

Co
Review №6

I love going to Preston GM for the maintenance of my Buick Envision! They take excellent care of her, are always pleasant and professional, and even give her a nice cleaning before giving her back. Thank you to everyone at Preston GM on Wilmington Rd!

Er
Review №7

From the minute I walked in and was personally greeted by my salesperson Justin, I knew I was going to have a great car buying experience. Very professional and friendly. Knowledgeable about the vehicle. The finance manager is an awesome young lady too. Definitely recommend if you’re looking for a new or used vehicle. Go to Preston GM Superstore in New Castle. A++++++++ 10/10.

Da
Review №8

Got right in was kept updated on everything going on during the services they provided and very friendly Job well done

Aa
Review №9

Professional and congenial staff, they were straightforward with information and answers about my purchase. Made me feel welcomed and part of the family. Im very happy not only with my purchase, but with my experience doubly well. Big thanks to Chad, Tanner, Bill, Brian and Nick!

Li
Review №10

My service advisor, Jim was just wonderful always pleasant and kept me up to date throughout the service appointment

Sa
Review №11

I really liked going here. Josh was incredible. He was super nice and friendly and didnt push us to buy the car. Everyone I incoutered at Preston was wonderful and I would recommended going there to anyone.

li
Review №12

Cody and Vinny were awesome to work with. We were pleased to be treated with such respect and received wonderful customer service. Definitely recommend Preston Honda!

Mi
Review №13

Ok let me just start off by saying this. I thought this would be a good experience for me considering the reviews this company has but that wasnt the case because they are LIARS. I was given a message by my rep that Bryan Rogers in the finance dept. stated that I was approved for financing by my bank but I had to pay off both of my auto loans I have with my bank but I only have one auto loan with them. They also said I had to put down $2500.00 plus an additional of $696.00 some odd dollars because that is the fee my bank charges. I asked my rep. to have Bryan to give me a call to go over some questions I had because this information did not make any sense to me and yet Bryan never called. I then reached out to my bank and I was told that I was approved for the auto loan or I could trade in my vehicle. If I keep my car I only have to put $2000 down for the other car. I asked my bank about the fee and they stated that I am not responsible for the fee, that is the fee the bank charges the dealership not the customer. PRESTON HONDA wanted me to pay the fee that the bank charges them for the vehicle which is very coning.This company is not a trustworthy business so dont be fooled by what they say to you on phone. A trusting business keeps good customers but this company is NOT IT!!! They deserve NO STARS!!!

Be
Review №14

The staff was really patient and polite. They gave me a ride to and from work which made this whole experience go really well for me. Plus they washed my car too!

Wa
Review №15

Chad Parker was amazing. Everything I could ask for in a salesman. Very helpful and honest with me. I recommend anyone looking for a great deal on a vehicle to come here.

Su
Review №16

Great service. Quick and easy 😌 👌 😎

Jo
Review №17

I recently purchased a 2021 CRV and my experience with sales manager Bryan Rodgers and salesman Vinnie was efficient and enjoyable. I was contacted when the vehicle was in and ready for pick-up and was able to make arrangements for my convenience.If you are in need of a vehicle I would definitely recommend talking to them.

An
Review №18

My cousin Cornell help me today buy a brand new 2021 Honda Accord Sport! He went above and beyond for me today! Highly recommend anyone who is car shopping to come see him. Great service from Josh the finance manager and the sales manager Brian. Everyone was great. I’m beyond excited!

Sh
Review №19

I took my vehicle in for an oil change and instead of having to make a second appointment to have the partial shelf in the trunk fixed, they did it without me even asking. This saved me another trip into the dealership to sit and wait on the vehicle because I can only go on Saturdays due to my work schedule. Now thats good customer service!!

Me
Review №20

Preston Honda had the unicorn vehicle (trim/color) I was looking for, and the team acted quickly to finalize the sale within 24 hours of me contacting them. Vinny in sales provided excellent customer service. He was professional and responsive from start to finish. Down-to-earth. Answered all of my questions. One of those rare people who does what he says he will do! Nick in finance also provided great customer service - the best car finance experience Ive ever had.

Jo
Review №21

After searching for a year for a late model Honda Crosstour I was lucky enough to find one at Preston Honda. When I arrived salesman Chad Parker had the vehicle ready to show and shined up. The vehicle was better than expected and the service dept even changed the timing belt and water pump in advance. The used car manager Mark had the budget car priced fair upfront so there was no need to negotiate. Overall great experience at Preston Honda.

Ch
Review №22

Bought a 2014 4runner from the budget lot of Preston after finding a vehicle in my price range and affordability. Chad was amazing to deal with, and the finance manager got the right numbers for the sale to go through. A manager of mine referred me to Preston sales, and it hasnt disappointed. I went in knowing what I wanted and they didnt push anything else, which as a retail worker, was most appreciated. 10/10 stars.

Ar
Review №23

Purchased a 2006 Infiniti M35 with 35K miles on 4/1/2010 from Preston Honda. I just sold it to a junkyard on 6/26/2021 with 239K miles on it! I can say with the utmost confidence that Preston Honda sells quality used cars!!

Ja
Review №24

I am very pleased with my experience this morning at Preston, my salesman Paul Turco was great, personalable and professional. I am so pleased with my new car. I ended purchasing one of their service loaner vehicles, it is in absolute perfect condition. I am picking it up in a few days, Paul told me they are putting on new brakes and rotors, and detailing it for me as well. That is above and beyond. This has been the best car buying experience I have had, even the finance manager Kevin was awesome, made that whole process quick and easy. Thank you for everything !

As
Review №25

They lied to myself and mother about a number of things . Beware of them . Also no one will take mine or my mothers cars . If I could give no stars I would ! Also they serve me a lemon GMC Terrain and are reselling on the budget lot as of now . I can tell bc of the burn wholes in the vex hole when I bought it ! Do not buy this car unless you want to put a new motor in it

Li
Review №26

The Service Department at Preston Honda delivers excellent service under the management of Larissa Vialpando. I bought 2 cars from them and am very happy. Thanks to Mark Cupps and Alex who also work there.

Ka
Review №27

Very pleasant experience purchasing our car. Chad Parker was extremely helpful and knowledgeable which made our decision much easier. Chad also spent a long time explaining all the features of the car and helping set up our phones! I would recommend Chad as a salesman to anyone who is looking to buy a car! Nick from finance was also very helpful and informative! Thanks again Preston Honda!

Ma
Review №28

Had a great experience purchasing an 09 Toyota today. Many kind employees there, and shoutout to Chad Parker for a great experience. Thanks for being helpful and kind and helping us trade in our cars and get a new one in only a couple hours!

Bi
Review №29

They make you come in to make money off you when you call them to ask about the warranty they could of said its up at 60000 then would of known if the part was covered. But no they make you come in tut hen tell you after they did the scan for a $127.05. I will not deal with this place again. Plus they gave a customer his truck back in the brake pedal went to the floor. You would think they would try it out before giving it to the owner poor all around business not customer friendly

Ji
Review №30

My wife and I just bought a new Honda CRV from Preston Honda and our experience was excellent from start to finish. Our salesmen, Paul Makarevich and Paul Turco, were both extremely helpful when we were there. In addition, Bobby Preston, took time to come and talk to my wife and I thanking us for our business. Thank you Preston Honda for making a great deal.

cr
Review №31

They revived my faith in dealerships. Had me in and out with a car I love! Definitely worth recommending to anyone on the market for a Honda.

To
Review №32

My second purchase from Preston Honda in 2 years. They never fail to make the experience painless. Chad Parker was an absolute pleasure to work with. Kevin Preston introduced me to Chad and Mark, the sales manager and got me the deal I was hoping for on a new Accord. Chad, Mark and Nick, the finance guy put it all together in record time and had me down the road in a new car in the matter of few hours. Professional and courteous service from start to finish. Go see Chad Parker for your new or used car needs. No disappointments guaranteed.

Ky
Review №33

I had a wonderful experience with Preston Honda, especially with Cornell. He was extremely helpful and listened to my needs/concerns. So far the Honda Passport was a great purchase for my family.

Me
Review №34

I am a return customer at Preston Honda. This is a top notch dealership, from their sales team to their service department. Today I had the pleasure of working with Cornell and Josh on the purchase of my new HRV. They are both new to Preston but were extremely professional and so easy to work with. They are both 10s in my book!! Bobby Preston always takes the time to greet customers and he went out of his way to make sure I was happy with my new vehicle. I will continue to be a return customer at Preston Honda.

Ja
Review №35

Chad from Preston Honda did a great job helping us find our car. He listened to what we were looking for and we didn’t feel pressured! This is our 2nd time going here for our car and everyone is always very respectful.

Ke
Review №36

Chad was my salesman and he was very knowledgeable, helpful, and polite. He helped me and my boyfriend both get a car despite not having any credit. He also got me a slice of pizza! Overall great experience.

Ka
Review №37

Chad was great! First time buying a car and He made sure my experience went smooth. Drove off with exactly what I wanted! Will definately be buying from him again!

ga
Review №38

If you ever need a Honda go see Cornell he is the best he knows all about so many different styles of Honda’s and is so polite deals well with senior people explaining everything in terms that you can understand he is just the best

Ni
Review №39

Very pleased once again, with our salesman/son Cornell Charles, purchasing our second car within 5 months. Outstanding service!

Br
Review №40

Bought a 2021 civic from here and very pleased. Salesman Chad Parker was great, he answered all our questions. Would definitely buy from again.

No
Review №41

I got a 2018 civic hatchback sport model 6speed (manual) with 14k miles. Slight issue with the driver seat but they ordered the parts to fix it.My only complaint is they put rusty screws in my license plate I replaced on my own though. But definitely go to Chad he makes the experience hilarious. (Aye no credit no problem)

Ry
Review №42

I had a great experience at New Castle Honda last weekend. The representative that assisted was Paul Turco, he was very informative, professional and helped guide me in the right direction to fit my needs. He also kept in mind my targeted price I wanted to pay for my next car. If you’re looking for a great vehicle and great customer service see Paul!

Mi
Review №43

Great experience buying a car with Chad Parker’s assistance. Had no clue where to even start but drove a few cars around with him and found one I liked

Gi
Review №44

Preston Honda is amazing. Just leased a new 2021 Civic EX hatchback and my salesman Paul was patient and took the time to show me every single feature in my new car. I had a bad experience with a different dealership a few years ago and Ive had anxiety about buying a new car since then. But this whole process was so quick and painless, even the finance manager was incredibly helpful. Definitely a return customer.

Ch
Review №45

Preston took good care of my new vehicle and met all my scheduled service needs.

Ja
Review №46

UPDATE: after today’s visit I give Preston Honda 5 stars. Chad and the rest of the service team made sure to take care of all the issues posted in my initial review and they did it free of charge and with great attitudes. These are good people at Preston Honda!

Ja
Review №47

Highly recommend Cornell Charles as your salesman! He did a wonderful job helping me decide on which car to get and wasnt pushy like other salesman I have worked with in the past. Im loving my new car and hes very easy to get ahold of when I have any questions or need to set up service appointments!

Ma
Review №48

I just recently bought a Honda CR-V at Preston Honda & my salesman Cornell C was amazing! He made the process easy & walked me through every detail & was very professional. 10/10 recommend

Jo
Review №49

Cornell was great to work with. He made the car buying process efficient and did not pressure us into making any decisions. I would recommend him and Preston Honda for your next purchase.

Ma
Review №50

When I went to Preston Honda they made it simple and easy. They explained everything well and answered any questions I had about my Honda Civic. My salesperson Cornell Charles did a wonderful job in helping me acquire my new Honda Civic. Will absolutely recommend getting a car here.

Ma
Review №51

I have nothing but good things to say about my experience with Preston Honda. This was the first car I bought on my own, and Chad Parker was extremely helpful throughout the whole process. He was prompt to answer my questions, provided me honest opinions and feedback, and helped me with every step in between. Not to mention, hes very personable! He still reaches out every once in a while to see how my car is running, and its because he genuinely cares! Thanks Preston Honda, and Chad!

Ji
Review №52

Chad Parker made the process of purchasing a new vehicle pretty painless. He answered all our questions, checking on anything he didnt know the answer to right off. He was prompt in getting back to us any time we needed to contact him with a question. We would definitely recommend him!

le
Review №53

I was very pleased with my car buying experience. My salesman Chad Parker did an awesome job and made the entire experience enjoyable and as easy as possible. He got me the best deal possible and was very knowledgeable and upfront about the entire process. If you are in the market for a new or used car/truck/suv, I would highly recommend getting ahold of Chad for the best no BS car buying experience. I will definitely be a repeat customer in the future.

kk
Review №54

Vinnie and Valarie was AMAZING. I ABSOLUTELY LOVE my new honda civic. Great staff, Vinnie was amazing with helping pick out the great fit for me and Valarie was such a fun bubbly person to work with.

Ja
Review №55

A wonderful experience. I called Chad in the morning to tell him what I was looking for and he got back to me instantly. I went in, made the deal and we’re good to go. Thank you for the painless transaction.

Jo
Review №56

Chad Parker and Bobby Preston were so patient and so good to us and gave us a great deal!! We will definitely go back down the road for a third vehicle there👍

De
Review №57

What a great experience my husband & I had in purchasing a vehicle with Cornell Charles at Preston Honda in New Castle, PA. Cornell was helpful & gave us informative guidance on selecting the right vehicle for our needs especially for my husband who has physical health issues as a disabled Vietnam veteran. And, he also assisted in keeping “the deal” in our financial comfort zone. We look forward to working with this dealership when our 2021 Honda CRV-EXL requires regular maintenance. Thank You Cornell & Nick (finance)!!! Your customer service went above & beyond!!!

Li
Review №58

I leased a lovely Honda Civic! Our salesman, Chad is a very nice helpful young man! He took the time to show me how everything in the car worked and answered all my questions regarding the lease. Good people to do business with!

Ol
Review №59

I bought my first car with Vinny and he made the process so easy! My family has always bought cars from Preston Honda and I know we’ll continue to work with this great team.

Ni
Review №60

This was seriously the best experience that Ive ever had buying a car. Chad helped me find exactly what I needed, and was there every step of the way. The deal I got on my 2017 Accord was amazing. I highly recommend that you go to Preston for your next car and ask for Chad!

An
Review №61

I recently bought a used vehicle from Chad Parker, the experience was absolutely awesome. Chad was an expert salesman, he knew his stuff, and didnt BS me about anything. The rest of the staff were polite and professional as well. Next time I buy a vehicle, I hope the one Im looking for is on their lot, because Preston Honda will be my first pick. A well deserved 5/5. Thanks again Gents

Ch
Review №62

Chad Parker was an awesome salesman. Very upfront and knowledgeable about the entire process. He did an awesome job to get me in a new vehicle.

An
Review №63

SHADY. $8,000 WASTEBought a 2011 Nissan rogue from the Preston used car budget lot in range of KBB value and on the car fax report Preston Honda wrote that the Nissan had the brakes checked, oil and filter changed, new tires balanced, air filter replaced, rear brakes and rotors resurfaced, and spark plugs replaced. Salesman Paul was talking up the car saying how in great condition the car is in and the company cleaned it up real nice for me and I ended up driving away now without $8,000. 2 months in with this car now and have spent an extra $1,000 fixing it because the car needed new rotors, a new front passenger side arm and ball joint, an oil change, and the air filter was not hooked up correctly. I spoke with a Honda agent through the 1-800 number and was basically told that no refund can be issued because a Nissan car was bought from a Honda dealer. However, if that is the case this company should not be selling vehicles other than Hondas because every single person who touched my vehicle needs to be held accountable for putting my life in danger. Selling a car with a broken arm and ball joint could have caused my tire to come off resulting in a crash, and the incorrectly connected air filter caused my car to decelerate at an extremely fast rate while I was on the highway again putting me in danger. Clearly the mechanics do not know how to do their jobs, this company lied on the Carfax report, and every single person who checked over this vehicle does not know how to do their job and there is no excuse for any of this. My life was in danger due to purchasing a vehicle from this shady business and my money was wasted. Nissans are good vehicles but every single person at This Honda location severely screwed up my vehicle for a quick buck.

Ke
Review №64

We just bought a Honda CRV from Preston Honda. I contacted the dealership before we made the trip down. Chad Parker was awesome. He answered all our questions and their finance dept walked us through options and was very accommodating to let us manage the loan through our own bank. The process was seamless. Chad was super from start to finish. He even called the next day to follow up. Nice young man. Dealership is homey and personal. They wont swarm you in the lot and will help you to find exactly what is in your budget. We would highly recommend Chad and Preston.

Ha
Review №65

Love my new car!!! And the guys who sold it to me! Thank you Chad for keeping me updated on the cars status, being patient and letting me know when everything was ready. Great selection, with really great people working there!

Le
Review №66

Chad the salesman and Josh the financier were very kind and patient with me. I did not know what car I wanted and chad gave me lots of options within my budget. I am so happy with my decision to go to Preston Honda!

ab
Review №67

Great customer service very friendly highly recommend.

Xi
Review №68

I bought a Honda Accord from Preston Honda last Friday (Jan. 15, 2021). I and my wife were very pleased with the service provided by Chad Parker. Chad was supper nice. He was very professional and showed excel knowledge of the Honda Accord. He introduced us all new features of Honda Accord.

Ha
Review №69

Wonderful experience all around. Chad met me as I walked in the door and immediately we found a car to test drive. He made the stressful process enjoyable. If I ever have a question I know I can count on him to get back to me the same day!

Pe
Review №70

Staff is very nice r, friendly & knowledgeable

Ca
Review №71

We love our car we just bought from here! Chad Parker was awesome and very understanding! We will be back next year for another vehicle!

Ma
Review №72

A great car buying experience

RO
Review №73

Chad is a very personable friendly young man. He was an assess in helping me decide what car would be best for me. He explained very clearly in detail every aspect of the car. I enjoyed doing business with Honda; Chad was a big part of that. Thank-You Chad

ka
Review №74

Drove over an hour to go to this dealer specifically due to inventory. Had a great experience with my sales consultant Paul M. He took the time to show me everything the vehicle was capable of doing and had a wonderful test drive. I felt respected and appreciated during my trip here. left buying the vehicle I had wanted, thank you Preston Honda!

Ta
Review №75

Professional, personally, ultimate Experience. Bobby Preston Introduced me to Paul Turco. My husband and I are both in sales and run a business so sales pitches are something we naturally notice good and bad. I expect the sales person to sale me on my vehicle and I expect them to listen to my needs and wants. Every step was handled great. Came home with the vehicle I wanted and Negotiations where fair I believe.Additionally, I get service done there on my previous vehicle and because of that, they had knowledge of the maintenance of my trade in and it was extremely helpful in this situation because inspection was currently due.5 STAR SERVICE. I went in today changing my mind and wanted a more luxury vehicle for the amount I was going to spend.By time I got home I realized I purchased exactly what I wanted for the amount I wanted to spend.Paul, Bobby, Keep up the great work...I’m a life long customer. See ya in a couple years Paul!

De
Review №76

Had a very enjoyable time purchasing our Passport. Chad and Bryan were extremely helpful and friendly.

Ki
Review №77

Had a great experience, everything was done very timely and efficiently- Chad Parker went above and beyond, was very to the point, knowledgeable, and didn’t try to bs me! He even took the time to show me how things worked inside the car! Definitely recommend buying from him at Preston.

Ca
Review №78

They worked so well with us. Connor made sure that he reviewed everything there is to know about the car before sending us on our way. Everyone was extremely nice and it was a great experience overall

Ro
Review №79

YES- GREAT EXPERIENCE. FIRST CLASS TREATMENT.We went online to PrestonHonda.com to search for the Honda Civic that had updated technology (lane assist, distance assist, blind side awareness package, and updated media .i.e. Apple Carplay. We also wanted heated seats, sunroof, and yes- a remote smart. TO OUR surprise they had one in STOCK ready to drive off the lot. Now in this market, we have had difficulty finding a vehicle due to depleted stock and supply chain related issues. We picked out the car on Sunday and Monday morning I called in to get in touch with Sales team. They were not available at 8am when I called, but the service desk was happy to take my name/number and my reason for calling. I was calling and texting with Paul Turco (Internet Manager) all morning setting up the test drive. My schedule was pretty busy on Monday, but Paul was able to accommodate. I was blown away by the features and quickly figured out how to use all of the updated features we wanted to see. It was an easy decision. We pulled back in and let Paul know we were ready to get paperwork going. QUICK process. Nothing pushy when it came to after market stuff either. I did get the maintenance package. Feels like a no-brainer with all of those sensors.Also - Paul delivered the car to our driveway. Yeah ... it was a great experience from start to finish.Highly recommend these guys at Preston Honda. Thank you !!!

Cy
Review №80

I just wanted to say that Chad Parker was the best salesman I ever had at Preston. He went above and beyond his job! Thank you for the beautiful car ❤️

Ch
Review №81

Go ask for Chad Parker!! He is up front, transparent and a just an overall pleasure to work with! He will find you exactly what you are looking for that is in your budget! I highly recommend Preston and Chad if you are looking for a new car!

Se
Review №82

I just purchased my second Accord from Preston Honda. I was extremely impressed with the effort that Chad (salesman) put in to locate my new car. If in the market for a new car, give Chad a shot at Preston.

De
Review №83

Outstanding buying experience for us! Our new Pilot was delivered to our door and it was the smoothest experience we have had with any car dealership. We could not be more pleased and they have earned loyal customers. We dealt with Bobby Preston, Trent in sales, and Josh in finance and they were all great to work with. Bobby even followed up afterwards to make sure everything went as expected. I would highly recommend Preston Honda. Oh and we love our new Honda Pilot!

Fi
Review №84

Everytime i come here, Im treat with nothing but respect. Every service Ive had has never been a bad one. I myself always go to Shane for any info or help with a question I have. He does a very good job, and always gets it down. The service techs do a great job of getting the things i need done very timely. I reccomend this place to anyone.

Sh
Review №85

Today I spent the morning helping my 81 year old friend Jean Ewers search for a good value used 2017 Honda Civic CR-V EX-L. We had already spent yesterday looking in the area North of Pittsburgh. Our experience here was exceptional and we ended up making a purchase. From the moment we walked in the showroom Conor Mogg and Josh Bible helped us with the decision in such a professional yet relaxed, friendly, helpful way. They should be commended for their approach to sales of cars. Thank you for making this a good experience. We will be back in the future.

Lu
Review №86

Amazing salesman and an owner who was part of the buying process. Would recomend going here for any and all kinds of great quality vehicles.

La
Review №87

Ineffective communication, found a fee that was not properly explained to me. Had to walk away

Da
Review №88

My wife & I were looking for a new sedan. We narrowed it down to a Toyota or Honda. Luckily for us Preston Auto carries both brands and many more. We chose the Honda Civic over the Toyota Camry. Toyota manager; Walt was very accommodating and not in any way made us feel uncomfortable for choosing the Honda. Kevin, Brian & Paul were all easy to approach at Honda and did everything needed to make us feel important and special. Kevin listened to all my requests and instead of just saying it wasnt possible, he talked and worked with us until the deal was acceptable to all of us. We now own a 2020 Honda Civic Touring and know Preston Auto will stand behind us with any questions or problems we might encounter.

Da
Review №89

Great team! I came in to look at a 2016 Prius they had at the budget lot and briefly talked about the vehicle, took it for a drive, did my usual frame rust check, and was sold. These guys were absolutely amazing, answered my questions and worked with me to get things rolling, shortly thereafter i got to drive this beautiful car home! Its been about 2 weeks and still satisfied!! Thanks again for being honest salesmen!

Sh
Review №90

Richard is a great salesman. He is an honest guy and went into detail and answered all of my questions. He went above and beyond my expectations. He is also such a pleasant guy and made us very comfortable. Also a very generous salesman which you really cant find nowadays. I would highly recommend him to anyone who is looking to buy a car. Great overall experience!

Ta
Review №91

Terrible service department.

Bo
Review №92

Chad in sales was great and I would probably buy a car from him if he worked anywhere but Preston Honda.The sales and finance manager were the reason they lost my business as well as the business of anyone asking me for a Honda dealer recommendation. They inconvenienced me due to their own mistake and, instead of trying to make it right in a reasonable way, they insulted me with a bs story. Don’t do that to people...life is hard enough. In addition to it costing you dollars and cents it will eventually cost you your reputation (if it hasn’t already) that’s worth even more than your bottom line** Mr. Kevin Preston, I dont believe you got the full story from your sales manager or your finance manager...probably because they come off looking bad in it. First of all, they didnt offer to deliver the car to me, they offered to bring me/pick up papers. Additionally, they tried to tell me I needed additional documentation that I did not need and would have cost me a lot of time and money to obtain. I had what was required and was willing to make the extra trip to get it to them had they not given me the run around . Finally, your sales manager tried to snow me about certifying that car for me...he didnt do it for me, thats not even the car I went to look at originally, I would question if it was even certified at all.I think they may have left you out of the loop on some info-you might want to check on that, its more than likely not the first time.

Ry
Review №93

Locally owned, great people work here. Everyone is welcoming and ready to assist.Service station is great anytime I’ve had repairs done it’s here.

Da
Review №94

Best car buying experience I’ve ever had! Connor and Bobby were both amazing to work with! My new CR-V was delivered straight to my house! I Highly recommend them to anyone wanting a great buying experience!

Em
Review №95

After being in a car accident and needing a car asap Pasquale was able to get me exactly the car I was looking for at a very affordable price. He even stayed with us late on a Friday night while we signed all the paperwork. Everyone I encountered was very polite and professional! All in all it was a great experience and I will definitely come back to Preston in the future for all my car needs.

Da
Review №96

I’ve been doing business with Prestons for years. By far the best car buying experience you can ask for. Always go above and beyond to meet my needs. Best around hands down.

Em
Review №97

Made the switch back to Honda today with a brand new CR-V, thanks to Conor Mogg. Conor couldn’t have been more helpful and got me exactly what I was looking for (plus more!). Josh in finance was also extremely thorough and made everything quick and painless. I definitely recommend Preston Honda and will use them for my future vehicles!

Sh
Review №98

We would highly recommend Preston Honda! We are thrilled with our new Civic Sport. Richie, our sales guy, was awesome to work with! Very accommodating, and worked around our schedule as my husband was out of town between the time we pretty much chose the car and signed the deal. They got us exactly the car we wanted from 2 hours away, and it arrived quickly (less than 48 hours), as promised! Very pleasant experience with the sales manager, Bryan, and the finance department. No hassles whatsoever! We did have a minor issue a few weeks after having the car, but it was handled expediently and to our complete satisfaction by Bryan and the service team. Preston Honda went above and beyond our expectations!

An
Review №99

I went with my sister who was shopping for a late model used Honda. To their credit, Preston has operated in New Castle for many years, but unfortunately still engaged in high pressure and even sexist tendencies when theyd be further ahead to respect their female buyers and honor a buyers request to think about it for a day or two. Ultimately, they sold her the car, but only after she took the time she needed to fully consider her options. She returned the following week and, with the confidence that shed have no buyers remorse, completed the deal. Had they not been so petulant and impatient on her first day, shed be recommending them. But that is not the case.Sexist? Yes, I was clearly identified as her brother. Yet, the men kept explaining​ things to me instead of always addressing her directly.

ch
Review №100

Mark was our salesman. Very very slow. Made my wife wait over 20 minutes while he disappeared. Got our new car but told my wife that there was tree sap left on the car and he didnt want us to have it since the hood would rust over time. Had to then give us a loaner car. We had to wait a couple days before our new car came in. Had to sign the paperwork all over again. Worst dealership. Preston Toyota was so much better. Only reason we didnt get a car at Toyota was because my wife liked the Accord. Would never recommend Honda in New Castle.

Information
79 Photos
100 Comments
4.6 Rating
  • Address:3249 Wilmington Rd, New Castle, PA 16105, United States
  • Site:https://prestonhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 724-498-4944
Categories
  • Honda dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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