Love everyone that works at the gift shop. The staff is amazing. Been at Vanderbilt for 6 months and they are like my second family ❤❤😊🙏

Woman who answered the phone was super UN-helpful and rather rude about it at that. Trying to get a new-baby arrangement sent to our coworkers wife. We totally understand there are Covid protocols in place, but it still shouldnt be this difficult -- Was told that they close in 30 minutes and they stopped taking orders already. Youll have to call back tomorrow. And, because of Covid, youll have to have them come pick up whatever you order. What??? she just had a baby - how the heck is she going to pick up her flowers? Well, youll have to call the nurses station and have them come pick them up. What??? Im the customer, Im ordering from you, youre IN the hospital, presumably in the freakin lobby and I have to make the call to the nurses to come get the flowers? Again, I totally understand there are Covid protocols in place and that you personally cannot go up to the patients floors, BUT you CAN make the 30-second phone call on behalf of any customer who spends money to keep your behind working during all this! Ridiculous. Bye. Will find another florist who actually wants and appreciates our business. Even if that means we find one who sends them to the coworkers home instead of the hospital!

I called to send someone a gift, and they were completely unhelpful. I live over four hours from the hospital and asked for suggestions on what to send a patient who can’t have flowers. I had already sent the patient balloons and a stuffed animal and asked if there was anything else I could send. Her response, “We don’t have anything else.” The first time I sent a gift, I called over five times before I actually got someone on the phone. If I could give less than one star, I would.

Nice gifts if a little pricey! They have some cool stuff though!

Nice selections of clothes, and a portion of the profits help the children hospital.

Very organized store.

Top notch doctors

They need to update their website for gift hours.

Great