Great service. SO much better than Caliber. No comparison in service and being able to talk to people who can actually answer your questions!

This will be the third time taking my car there they do a good job somebody just keep hitting my car

This shop repaired the rear bumper on my car and made it look brand new! Courtney was exceptional to work with- he was professional, kind, and provided excellent service. I couldn’t be more pleased. I would recommend this shop to anyone and would gladly do business with Courtney again!

Leslye and Courtney are exceptional. Within a month I, unfortunately, had to go to them twice. Both times they were extremely patient with me and looked out for my best interest as a customer.

Excellent customer service!Several body shops do repairs well in Nashville but Gerber treated me the best of any I have been to. Making appointments is easy; adjusting your appointment is easy.They were fast and knowledgeable when it came to my estimate. They worked with me and gave me options, got me the repair I wanted, and got me back on the road again. The whole experience felt effortless. Thank you Steven and Gerber!

Fantastic experience here! Dropped my car off on a Thursday afternoon and it was ready to go the next day before lunch. Jim and the crew were easy to work with and went above and beyond to ensure that I was taken care of. They even cleaned my car for me - inside and out! I’d highly recommend them for all of your repair needs.

I am typically wary of anything dealing with cars because I feel sometimes I get taken advantage of. Not here at Gerber! The service was outstanding. Leslye made sure to not only give updates on my car, but she remembered my 3 month son in our dealings as well. David saw that I had change in the car and was trustworthy enough to say I may want to take that with me! Of course, the car is looking great, too! Thank you, Gerber, for giving me faith in a car company. We will come back if there is a need!

From the start of my visit I was treated very professionally buy both the desk person and the inspector I really had no problem making a claim.

I had a small fender bender. Minor damage on a rear side panel. They were quick and flawless. My husband said there was a scratch when I brought the car home. I made a comment in their review. I was immediately called and went back to the garage where they buffed out what was not a scratch, but a smudge of dirt. Sorry Gerber, I blame the husband. Excellent service and work. Highly recommended.

We were treated like family. Thanks for taking such good care of us! The car looks great.

I had an outstanding experience with Gerber. They kept me updated and did outstanding work on my car after a tree fell on it. The car looks better than new, and I couldn’t have asked for a better customer service experience.

Great service and friendly staff. If you need service this is a great place to get it cause they did a great job.

After I got rear ended, these folks fixed my car in under a week. They took care of all paper work with the insurance co and kept me informed of progress. My car looked so good I didnt even recognize it when I went to pick t up. They cleaned the entire car after repairing and repainting it, even detailed the inside. They went the extra mile with customer service. They left a personalized note thanking me for my business. Super friendly staff actually called me later to ask if I was satisfied with the service. :)

We were stopped at a red light when an accident occurred directly in front of us, one of the vehicles in the accident slid into us damaging the driver side of our vehicle.1. The vehicle AC was working perfectly on the day of the collision.2. Our insurance agency, Liberty Mutual, recommended this shop for the repair.3. The day after the accident, after driving the vehicle home from the accident I started the car and heard a terrible noise and found the AC not working.4. Conracted the insurance agency and requested a tow to the shop, not feeling that driving the vehicle was wise, given the symptoms.5. The insurance company provided the tow.6. I went to the shop to advise them of the additional issues noted after the accident, was advised that the additional damages would have to confirmed as accident related before work could begin.7. Insurance agency informs me that the shop was not convinced the damage was accident related and would need independent confirmation.8. Shop takes vehicle to a shop they recommend that “does good work “ despite my explicit request that the dealer do the diagnostics after speaking with me allowing me to advise them of the circumstances of the accident.9. Repair shop recommended mechanic diagnoses vehicle and indicates that the AC has not been operational for “quite some time” a condition that is simply not true.10. Repair shop reports that their diagnostic can’t confirm damages are caused by the accident, despite all evidence to the contrary, to the insurance company.11. Insurance will not pay for accident damages as a result of this report.Interaction with all of the personnel at Gerber Auto Art made me feel as though I was trying to claim damages that were not accident related.I’ll let you decide if you want these people working on your car, they won’t be working on ours.

We have taken two cars to Auto Art - West Nashville. One was for minor damage. The other was for major damage. Both times the folks at Auto Art were great. They did what they said they would, stuck to their estimates and did great work. I especially appreciate Tanya for her efforts and customer care. I highly recommend Auto Art - West Nashville!!

Honest, Dependable, will not do more than is required. More than fair pricing. Cannot recommend more highly!

Helpful and confident staff willing to go the extra mile.

Professional

Dont bring your car here if you have underbody damage. They dont have a lift. Go to the Polk Avenue location.

Did my work right and right on time. Nice folk, too.

Finally, a body shop that values and wants your business.

Impeccable customer service. Highly recommend!

I had a 2 inch scratch on my car because someone side swiped me while parked on the side of a road here on West End. The estimate guy couldnt even find it without me pointing it out. But Auto Art charged me $900 to paint it. They added fees about removing headlights, parts, adjusting stuff, etc, but when it came down to it the area looks like someone lightly sanded it, painted, and then tested paint over in one corner (discolored). Ive had break lines replaced for this much.

Great customer service and repairs...