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Germain Toyota Parts Webstore
13315 Tamiami Trail N, Naples, FL 34110, United States
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Germain Toyota Parts Webstore

Comments
St
Review №1

Damion Elleston and Jesse was very knowledgeable about the cost of maintaining different brands of cars which made a difference to me. I changed my mind about a choice based on his information. Great job guys

Vi
Review №2

My service their was top notch this time and my car is a 13 year old model.They did not push me or try to RIP me off as some others have. Thanks to the mechanics and my service advisor ORLANDO

Si
Review №3

First outside service and payment/check out desk GREAT people !!!!Made an appointment Monday 5/11 to drop of my car for a recall and service and to get a rental car. It took ONE HOUR!!!!!!!!!! to check in and get the loaner, UNBELIEVABLE!!! And I may add the VERY long waiting did not happen the first time. Then I tried to call the adviser during day, also took me hours to reach him.Basically wasted a whole day for this.We are working, luckily our company is busy, but this was very unproductive.By the way the email link to leave a response how the service was, did not work.Wish there would be a competitor, so I could look for an alternative.

Mi
Review №4

I hate your commercial. With the woman ordering a vehicle while others are trying to pay rent or feed their families. No it’s not yummy. You are appealing to a very few mainly the wealthy. I would not buy from you.

Pr
Review №5

Great service advisor John took care of all my card needs. Coupons given to help me with my prices. Very pleased with the excellent customer service.

El
Review №6

From my arrival to my departure was a pleasant experience. The staff professionalism has improved over the years. John Davis my advisor kept me up to date on the progress of my vehicle. This meant a great deal to me

Jo
Review №7

My Corolla was in for service for a recall. Had received a text from Luis asking me if I would be interested in trading my 2014 car in. I told him I was not really sure at the moment, But that I had a recall and would be at the dealership on Monday morning probably around 1130 my schedule is for 12noon.As I was waiting in the lounge Luis approached me and introduced himself. Such a very nice young man and was interested in what I might be looking for if I was and I told him I would like another Corolla sport. When I was talking to him Rafael Mazarz introduced himself and we chatted. Luis found a car he knew I would like, and took me for a test drive. Naturally I fell in love with the vehicle and now have a beautiful 2020 Corolla SE. Rafael was very helpful with explaining everything, and helped with the paperwork. Bottom line, I am very happy with the help from Rafael and Luis.theyare very helpful and caring gentlemen, I would definitely come back and purchase another car from Rafael!Thank You!

Ga
Review №8

Excellent service.Great people.

Ev
Review №9

Went there in May wanted a Tacoma. Had a Rubicon for trade wanted to give me 33000 for jeep wrangler. Fyi jeep wrangler only lose 4 percent depreciation after driving off lot. Germain is at 30 percent jeep was 6 months old. Come on. All about them and not customer. Also ran my credit through 8 different bank without my authorization thats illegal as per phone call to FTC. Stay away from them con artist at its finest. Went to Galena gave me 40000 got Wrangler and bought Dodge ram. CON Artists. Good day

de
Review №10

Always so friendly and helpful. Reasonably priced for the market too

Jo
Review №11

I was there dropping a friend off for service. If there is anyone who could help me get out of the worst car deal ever from Honda of Fort Myers I would be interested in buying a Toyota Corolla?

Ge
Review №12

Very good service mr. Ford was very knowledgeable. Thank you again

Da
Review №13

Great service, great employees, Great dealership.

An
Review №14

Always fast great service

Sh
Review №15

Recd part that was broken, tried calling and the voice mail box is full and cant take messages. I have spent 5 days calling (just in case I can leave a message) and emailing and have yet to get a response.

da
Review №16

A wonderful experience.

ju
Review №17

There is excellent attention. They give you drinks and snacks while you wait. More than 20 people willing to assist you. A wide variety of vehicles.

JE
Review №18

Excellent attention

Ed
Review №19

They helped me to take the car and the guarantees that suited me.

Information
9 Photos
19 Comments
4.2 Rating
  • Address:13315 Tamiami Trail N, Naples, FL 34110, United States
  • Site:https://parts.germaintoyotaofnaples.com/
  • Phone:+1 855-711-6800
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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