Been going there now for 3 plus years and the service techs are upfront and nice … not pushy not salesy, just explains and if you can and you need it then it’s recommend- the little donuts and expresó are always a plus !! Happy when them 💯

Although I drive a Honda CRV, I was recently referred to Naples Infinity by a friend to have an oil change and tire rotation and I was absolutely AMAZED at the level of Service I received! Fast, paid attention to every detail, and cost effective! I especially liked the video that they sent me with the overview of the services completed and visual presentation of the inspection.I will be going back for all of my services-HIGHLY RECOMMENDED!!!!-Thank you Service Team

Andy was fabulous! Patient knowledgeable! Wonderful experience! Really went OUT OF HIS WAY to help me technologically with everything I asked for help with! He was an absolute pleasure to work with.Corri in financing was extremely patient. No matter what the question she always had a smile on her face ! No matter what the obstacle she was calm and reassuring. Loved working with her.

This dealer is a total disappointment and my/your business is not wanted if you happen to own an Infiniti from more than 5 years ago that’s not under warranty. Their approach leaves so much to be desired. How they’d think that one would want to actually purchase a vehicle there after experiencing the “service” department is laughable. It’s not enough to just be friendly when providing service. You need to provide service. If that means running a quick diagnostic to see what the issue is, then do. Don’t charge someone $150 for a 10-15 minute evaluation just because we are in Naples. Evaluation and diagnosis is part of service. The two go hand in hand. There are many reliable, high quality shops in town that you’re competing with… and losing. The value of the free loaner is greatly diminished when the trade off is gouging.

Great group of guys and guys its not a bunch of sharks or pushy salesman everyone theres really just out to help you its what you want they dont care and the perks are also making free car wash every time you get a car where you drive by to get a car wash get a oil change its perfect

I recently sold my Q70. Missed it so much and the incredible team at this dealership. The service, friendliness, and prices are second to none. If there was a way to award more stars, I would do it.What a fantastic operation they have here. Thank you.I can’t wait to take my M45 in for a service. Keep up the excellent work. See you soon.

I recently just purchased my second vehicle from Naples Infiniti due to my first one being stolen, and the experience once again was astonishing. I had the pleasure of working with John Lawson, who exceeded my expectations, went above and beyond once again and helped me as much as possible to get back in the vehicle that I had. The customer service and professionalism that my wife and I were given was amazing, from the begging to the end. Since I had recently purchased a vehicle from them and was stolen, I reached out to John and explained what happened. Amazingly enough, they honored our previous deal to get me back into the same vehicle, which no other dealer was willing to do and believe me, I called all the Infiniti dealer in South Florida. Notice, I live 2 hours away from Naples to be exact and I will take the drive again just to do business with them, specifically with John Lawson and his team.One of the main things that I appreciate and value in doing business with John is that there is no lies, no hidden numbers or fees, the numbers that we discussed never changed! That meant a lot because of how far I live, I didnt want to make the drive and waste my time. Also, if I say everything took an hour and a half is too much, literally I was in and out!! Simply amazing.Sir, again, I personally want to thank you for the amazing costumer service, professionalism, for being so attentive, going out of your way and making it happen. You will definitely see me back in the near future without a doubt!Best regards, Yandy Lopez

Hello, we had the best car shopping experience ever. We were greated by the internet manager, Jonathan. Jonathan did not badger us, met us in the rain and took his his time showed us 2 cars and gave us a great deal.I have to purchase another car next year and if Jonathan is still around, I will be looking for him, for some wiggle room. Wiggle wiggle.

This is our first infinity purchase. We worked with G and Andy to purchase a 2020 QX60. They were a huge help in finding a vehicle and also explaining all of the features of the vehicle. Customer service at the service department has been great and their follow up to make sure we were happy with the vehicle was excellent. Quick process, great people and a great vehicle all in one place. I would highly recommend Naples Infinity.

I purchased a used Tesla Model S from this dealership and it was never disclosed to me that the vehicle had prior damage. The Carfax showed no prior accidents, however the dealerships Service department should have noticed this when the car was on the lift. Anyone with eyes could have seen the bolts holding the front bumper cover on - reference the pictures. The salesperson and sales manager never mentioned this to me prior to purchase. After about week one, week two, of owning, the paint from the front bumper began chipping off and now looks like popcorn.

Purchased 4 vehicles from them. Absolutely the best experience I have ever had buying a car. Very professional and knowledgeable. VIP treatment always. Thank you Preston, GSM

Amazing service provided. Specifically by Alexander Lambert in infiniti service department. Thank you

My wife and I had a wonderful experience purchasing her new car. Our salesman was John Lawson and he was thoroughly professional and a pleasure to work with. All steps of the purchase went smoothly. Thanks John!

The service advisor, Gregory, was excellent. He was professional, courteous and knowledgeable.

We had a wonderful experience buying a used SUV last month. Luxon Estiverne and Andy Boileau were especially helpful and experienced with great insight. We couldnt be more pleased with everyone weve met.

I want to start out by saying the entire process of purchasing my vehicle at Naples Infiniti surpassed my expectations in every area. My sales consultant Jonathan was professional, kind, patient, and knowledgeable with every step of the process. The whole experience was phenomenal! Everything was explained in great detail and with charisma. I never felt pressured into buying anything that did not meet my needs. The process with funding was perfectly streamlined. I am amazed in the short time in which every aspect was accomplished. Luxon was also very attentive and professional. He really went above and beyond and I would not choose to buy another car with anyone else! You will NOT be disappointed if you choose Naples Infiniti.

John Lawson is top notch! Stand up guy. Did not judge me. Really appreciate his honesty. Down to earth guy not your typical sales guy no pressure stood by me the whole process. He worked for me. Love my car! Thanks John!

My wife car is still under warranty engine light is showing, well then I called to Naples Infiniti request them to take a look at least so my wife doesn’t get stuck in middle of the road. But service department is not ready to look at the car until Tuesday neither want to give loaner until Tuesday. And Tuesday is still 4 days away. VERY DISAPPOINTED!!

We have leased our second Infinity from Bonita Infinity. I am pleased with the dealership and our salesman Anthony Blasini. We had been to another dealer without a good outcome. We decided to go to Bonita Infinity and had two great experiences. Anthony takes care of you. There is never any pressure which would cause you to become anxious and uncomfortable. A pleasant experience.That is the one thing that turns off any buyer when your salesman is pushy and creates a lot of stress. That is what we liked most, an easy buying experience with Anthony. Worth the extra drive from Cape Coral. We love our new Q60.Got a 2020 QX60 at Naples infinity. October 2019. Great people to deal with. Nice SUV. Smooth and roomy. Love it. Beautiful dealership. Our salesman on this one was Antoine. Very good. No push. All professional.Go see them.

Great staff. Very friendly and easy to do business with

The people here are not your typical car sales men. I dread looking at cars because I am traumatized by the typical pushy salesmen.... here they treat you like family. They (Jonathan and Preston) were very accommodating and patient trying to help me find the right car for what I liked as far as package options and my price range. Now I am driving a brand new Q50 and loving it, I would highly recommend Naples Infiniti! I also traveled from Fort Myers and will continue to choose this location to get my servicing over the Fort Myers location..

Naples Infiniti has exceeded my expectations. Everyone I dealt with was incredible: Scott, Antoine and Corrin were all fantastic. The whole process was smooth and they definitely had me, the costumer, as their top priority. My car was delivered in excellent condition and I am so excited to be a new member of the Infiniti family.

Thank You for the great service! After I purchased my QX80, you guys went above and beyond. My sales guy answered all my questions on my new SUV and made the whole experience extremely pleasant. I even got a few follow up call to make sure I New how to use all the features and functions since it was a lot to take in. Thanks a lot for being so through!

Tyler was great. Kept me updated on my QX70 as it was having 15,000 mile service. Thank you!!

Super friendly staff!

I would just like to say this dealership is amazing. Look no further then Luxon Estiverne he is also the F&i. so he’s going to get the job done from start to finish and even months later his follow up game is definitely one to appreciate. Made sure everything was fine at that end which that’s really what matters to me how I feel after I making my purchase . I Compliment the GM Scott for hiring such a good team all around . when you go to service you got clutch very Reliable and knowledgeable guys like Alex Depew and also Andrew ready to help by all means. I definitely love everything happening in their new location so comfortable and pleasant you can sit down eat some pastries have some water and the hot coco and latte machine are unique near the service glass . The plaza looks groundbreaking with the twin peaks and many more stores coming beside the great spots already around the aldi and costco plaza they are right behind the fully loaded first and only imax theater in the area . Shop here first before anywhere else

I think the service provided is better than the actual QX60! I use the vehicle at least 25K miles per year. It has to be dependable and top notch and your service department definitely hits their mark! I have recommended my friends to Naples Infinity....hope they have as good as an experience as I have consistently....

Service and Sales are awesome. Great Job Naples Infiniti!

We had a great experience at this dealership. Jonathan our sales representative was wonderful! He was honest, helpful and just an all around great guy. We purchased a QX80 and would highly reccomend this dealership.

Leaving specific review of our experience regarding purchase of Infiniti QX80Salesman Antoine KirnonBottom line we had been searching for some time for a car and he made things efficient, convenient and essentially we were able to close the deal from afar. Very knowledgeable about the car which was not what we had seen in many other sales people with other dealerships.The fact that he followed up and made an effort is what closed the deal on this vehicle. Very pleased. Showing up to sign the paperwork there was no funny business/ and everything was official and done probably in less than an hour. Outstanding.

John Lawson and Cullen were excellent at helping us. We got something from the used lot. The price was very competitive and they worked with our price range. John was very professional and didn’t push at all. He communicated well. The free car washes were a great bonus as well. When we got home the car wouldn’t start because the battery died. Mike the service manager was great along with Cullen when it came to customer recovery. They quickly fixed the issue no cost. I highly recommend John and this dealership.

Great staff from receptionist, sales team (Antoine), manager (Preston), and service staff (Tyler). While I waited for papers to be completed from finance they had the best donuts in Naples to accompany my cappucino! Simply the best place to buy or lease your new car! They also give complimentary car washes when you purchase from them. That is a nice feature as my last Infiniti was from a different dealership and was always dirty, lol.

Jonathan Hidalgo helped my family and I, to get our new car. He is the most honest and descent sells person I have ever met. We are definitely coming back to him in the future. Thank you!

First place I ever got a car. They will work you, like any dealership, so do your homework ahead of time and dont fall for sales tricks. The maintenance people were great, and I would recommended.

This dealership was top notch! Cullen is a perfect example of service with a smile and ease. He went above and beyond in helping us locate the car we were looking for, provided us with all the details we were looking for with utmost agility. He made the entire process from locating the car to buying it super easy. He even stayed after hours and was very attentive to our needs. Cullen is outstanding - I would highly recommend him to anyone who is looking for a new or used vehicle!

Great customer service from sales associates Brian and Jonathon. Bit pricey for service at $149 an hour. Nice new dealership. Trust the service techs. Decent car wash after service.

Very helpful, professional.

John Lawson was a super salesman - not pushy at all. He was very knowledgeable about my car. I was looking for a Toyota and lucky for me, they recently had someone trade one in. I took it for a spin and decided to trade my old Rav in for a newer model! John had all the papers and nearby sales of the same car so I knew I wasnt getting the runaround. Best experience Ive ever had buying a car. Thanks for the hospitality, John!! Ill be back again!! So will my dad next month :)

My experience with Naples Infiniti was a pleasure all around. Victor Lamoglia was my Sales Advisor and he was extremely helpful with no sales pressure like I experienced at other new car dealerships in town. Victor, with the assistance of Preston Reeder, General Sales Manager, was able to locate the exact vehicle I wanted and arranged to have it personally delivered it to my front door. Victor made my sales experience very comfortable and Prestons attention to detail and approachable and friendly manner made for first class service. Customer service is very important to me and Naples Infiniti sales team is best able to deliver what one would expect from a luxury vehicle dealership! Thank you.

From the second I walked in the door Jonathan & Preston took care of me like arriving at a 5 star hotel. Not only is the showroom absolutely beautiful you can enjoy fresh donuts and a cup of coffee. Not once did I feel I was being sold to. They talked with me about my options in the outmost professional manner.

Recently, I had a very positive experience in the Naples Infiniti Service Department. Erica, my Service Advisor listened carefully to a couple of concerns that I had. She took charge and got all of the work done which prior SA had not taken care of. I was impressed with her attention to detail- and especially because of her results Apparently, they also have a new Service Manager, who should also be commended for great results

Just leased a new Infinity QX50, perfect transaction. Dealt with Jonathan and he did a superb job! He worked with us and did everything he could do to make our lease process perfection. See Jonathan and tell him I recommended you deal with him. He will go out of his way to assist in any way possible! And very professional.

Great service experience at the Germain Infiniti of Naples location. Melanie (our service writer) took great care of us and all of our concerns were handled in a timely manner. I love the loaner program. We actually got to enjoy a couple of hours around town, while my car was serviced and (to my delight) returned to me freshly cleaned and vacuumed! All around excellent experience!

This is the second vehicle we purchased from Infiniti Bonita Springs. My background is in management and finance. I know how to shop for a deal and I know what to look for when given answers to my questions. I am pleased with how attentive the sales people are without being pushy. They really do try to go the extra mile with pricing and especially with service. The General Manager, Joseph is also easy to work with. I can see the kind of respect and camaraderie the staff has with him. Which makes perfect sense as to why my experiences here has always been great. I can finally trust buying a car without being stressed. They are good group of people where I feel secure doing business with them.

This Dealership was truly an experience like no other. Over the years I have purchased and visited a number of car dealerships, but Bonita Springs Infinity topped all of them. The welcoming and great professionalism of Mr. Jamie Rodriguez was outstanding. His devotion to helping me and my family buy a car was truly amazing. Very sweet man, makes you feels like you are right at home and in the right place to buy a car. I walked out with the car that I wanted and very joyful. Thank you guys! Looking forward in doing business with you again. I recommend this dealership and the head sales man Mr. Rodriguez.

I took my car to Infiniti of Naples to diagnose an issue that had baffled two other mechanics/garages. After a long period of time (6+ hours), my car would not start. Once started (via a quick lithium battery pulse) it would run without issue throughout the day. It would stop and start all day, but after 6 or so hours of sitting, the car was dead. I figured it was a parasitic drain of some sort. I was told by other mechanics that my battery was good, my starter was good and my alternator was good. Alex and Mike at Infiniti of Naples worked to diagnose the problem by keeping the car for 2 days. They finally determined that the battery may have had a bad cell. They replaced the battery and were no longer able to recreate the issue. The battery was expensive, but does carry a 2 year “no cost” replacement warranty and an 8 year general warranty. Infiniti of Naples worked with me to bring the cost closer to other estimates I had received for the service and after dropping my car on Monday, I picked it up on Wednesday and the problem was resolved. It’s now been a few days and the problem is non-existent. I was always notified as to what was happening and received both text and phone updates with status updates. Excellent customer service.

I was given a very fair offer on my car by Preston Reeder. He was quite pleasant, professional and focused on providing the best experience I could ask for. I am quite impressed by his attention to detail and his overall attitude and knowledge of my vehicle. This is clearly a young man who has the skills needed to connect with the customer and seemed quite thoughtful as he worked with me.I would have to say that he is an exemplary General Sales Manager and that this company should truly value his contribution.Five stars for Preston Reeder!

With my current lease drawing to an end I was just out fact finding. I was into my second lease of a mini van and really thought that I was headed for yet another; but Johnathan took his time to show me all Infinity had to offer and I couldn’t be happier. Johnathan has exceeded all expectations; making the enire experience a pleasure.

So impressed by the professionalism from beginning to end. The whole process was seamless. Our wonderful salesman Cullen even delivered my car to our home. Naples infiniti earned my business through their professionalism, responsiveness, and their earnest effort to do what it took to get the deal done. Many thanks to Preston( the general manager) and Cullen( our Sales rep) you are first class all the way!!!!!!!

Online scheduling, great waiting area, and knowledgeable staff. Highly recommended.

Had a great experience took my Lexus is there for service today was put in a loaner and everyone there took great care of me had me in and out within no time fabulous work Definitely recommendable for any type of service

Love my new QX50..... dealership is outstanding...service....customer service....👍

1st class establishment, with a first class experience through out the whole car buying experience. Anthony Blasini was great!! By far the best car buying experience I ever had.

Recently purchased a new QX80 from Naples Infinity and had the pleasure of working with Jonathan. He’s a genuinely nice person and extremely knowledgeable regarding the brand. In addition, he’s very professional and made our experience completely stress-free, going above and beyond to make sure we were/are satisfied customers. It was an all-around pleasant experience with an all-around awesome guy. We highly recommend both Jonathan and Naples Infinity.

Overall disappointing experience with the sales team. They try to trap you in leasing a new vehicle without disclosing all associated fees that you will get by mail later. Please read your contracts carefully and do not trust that all fees are taken care off at the door.

Wow, what an experience. Mr. Law made our experience first class. Mr. Reeder the General Sales Manager made our entire transaction happens so quickly and smoothly one could have almost called it drive thru service! I would highly recommend visiting this store and working with either of them.

It was a pleasure working with Anthony at Bonita Springs Infiniti! Anthony has a great personality and you can also tell in working with him that it is a genuine one. He truly wanted me to have an easy car buying experience and he made those words become a reality. I enjoyed working with Anthony and would recommend him to anyone looking at buying a car!

Jonathan is truly one of the best and most knowledgeable salesman I have come across. My father bought a QX50 and I just purchased my Q50, and he was very honest and helpful with the financials; he answered all of questions and concerns. He definitely went above and beyond to help us. I would recommend him to anyone who is interesting in purchasing an Infiniti.

Stopped here to look for a SUV. While I didnt end up buying here, I was happy with the salesman who helped me. He was very attentive and never pushy. I will definitely stop here again when I car shop. I didnt purchase here due to wanting a different SUV.

I HATE going into dealerships to get work done... Infiniti of Naples did a good job changing my mind. They set my appointment the earliest to my convenience for an oil change (7:30am). When I stepped in, Service Consultant Alexander Depew was very kind and helpful. Alexander Depew in specific was extremely welcoming, great to converse with, and I simply can’t describe how nice this man was. He and everyone in the team were offering breakfast and actually insisted. Greg Haverly was also extremely polite and an overachiever with customer service, another employee I have nothing but good to say about, both down to earth great guys. Chatted with a sales rep about cars for a bit, the service team noticed my battery wasnt too well and replaced it under warranty. EVERYONE was nice and got along, noticed a lot of teamwork and cooperation. Even the Mechanics were incredibly nice. It was a delight to have come in. Was kept entertained the whole time. Honest awesome people. I truly hope they are recompensed with their hard and diligent work, they truly deserve it and hopefully this review gets to someone that could provide that for them. I understand it’s just their jobs and they have to do it... but the catch is, not as well as they do. This extended review says it all. I’ll come back any day.

Absolutely smooth and attention to detail service at Naples Infiniti great job across the board from Tyler Erica and Michael and lets not forget Brian who hustles up and down moving them vehicles so that you dont have to wait at all

This was the single best experience I have ever had shopping for a new car. I contacted the dealership via the website, and Rob Dorsey responded. I knew what I wanted and every other dealership tried to force me to come in and test drive even though we knew the vehicle inside and out. Rob made the process seamless and we had some schedule constraints with delivery so he drove the car to my wifes workplace and delivered it. That was AMAZING. I will refer Rob to every single person I know. Outstanding job and thank you for making the experience perfect!

I had the greatest experience with Jonathan, I honestly had no intention in buying a car that day, but Jonathan and the rest of the Infinity team made me feel very comfortable and at home, I have no complaints at all, it was probably the greatest experience Ive ever had at any dealership, I am very happy and thankful to the entire staff.The N Family

Had a great experience, it was the smoothest transaction my wife and I have ever had buying a car, then like others had said our salesman told us we had to rate a 10 on all questions or he may lose his Commission. So my wife left a 10 on all questions so he gets his Commission he deserves. Im leaving my own review because I think that is extremely wrong for the company to Force their salesman to ask for that they would get it anyways.FYI Bonita Springs Infiniti youre losing Stars here for that bullying Behavior

We could find what we wanted, the beautiful Q30 Infiniti Crossover, the color, the size, the shape.... All in one!... and Jonathan Hidalgo was very professional, he knows everything about the products, and he knows how to pamper the costumers. He was very kind and ready to resolve any question. We left the place completely satisfied and the dealership store is beautiful and modern. Thank you! .

Very clean. Staff very hospitable. Quick service. Highly recommend

Great service! Alex Depew is very professional and detailed oriented. I have a QX60 and a M35 that are always serviced there.

Looking at used Infiniti QX60. Super nice dealership

Couple things wrong with the vehicle after purchase, They did reach out to me and are willing to fix any problems so great experience overall.

Jonathan and Anthony were both very attentive and extremely helpful. I arrived at the dealership and Anthony already had the two cars I requested ready for a test drive. Anthony then suggested a Spanish speaker representative, Jonathan. Since my dad only speaks Spanish. Long story short, we ended up leasing a brand new 2019 QX50. Jonathan made sure to accomodate all of my father’s needs. Looking forward to purchasing a second vehicle from them.

I have dealt with my fair share of dealerships and salespeople over the years and without a doubt Anthony and Bonita Springs Infiniti are the best around. From the start Anthony was attentive and direct when dealing with me as an out of area buyer. He kept communication constant while never getting to pushy. It was clear he was very knowledgable about the 2018 Q50 Red Sport that i was looking for. He was able to accommodate when i requested specific options i needed on the car and had the perfect one waiting when i arrived. He will definitely have my future business and i would absolutely recommend him to anyone in the market for a vehicle.

Alex dephew is best services staff at infinity always feel welcome and take great car of my vehicles

Great customer service, on my second vehicle from here and the guys are outstanding!!! Thanks Preston and Mike for everything

Not like most dealers, very layed back in the sales approach. Finance manager very efficient. Take it from some who has purchased several new cars, this place has got it together!

I spoke with Chad Nesselhauf. He was very polite and knowledgeable about all of the vehicles and had an answer to all of the questions I had. He made me feel comfortable with the entire process of buying my car. I will defiantly be going to him for any car purchases in the future!

The dealership was very professional in getting nice deal on the car. Christopher was respectful and nice in giving is a deal on the car.

My wife and I have purchased over 15 cars from various dealers in our past. We found a car that we were looking for on the Naples Infiniti website. We called and spoke with Jonathan Hildago. Jonathan was very professional,very knowledgeable, very customer oriented and helped us get a great deal on our 2019 BMW X3. Highly recommended.

AWESOME customer service. Gave me A GREAT deal!

I have purchased multiple new & used cars in my life, and I must say that Naples Infiniti was by far one of my best buying experiences. I was extremely fortunate to get Cullen as my salesman. He was thorough in answering all of my questions in a timely manner. He is very knowledge about all cars. After a quick price negotiation with Cullen, I was handed over to Luxon in the finance dept. He did a wonderful job putting together an excellent finance package for me. I wanted to say thank you to the whole Naples Infinity team for making this a wonderful car buying experience.

My salesman, Andrew C. was great. He worked with me and I got a great deal on a 2016 Infiniti Q50. He was patient and professional. Great experience!

Had a great experience; Really nice showroom & staff, leased a new QX60, we love it! thanks again guys,

Great salesman but was told that if I did not rate the dealer a 10 on ALL survey questions the salesman would not get paid. Had follow up call from salesman after they received survey asking me why I did not rate dealer a 10 on ALL questions. Sent email to dealership General manager and he confirmed that salesman is rated and paid based on my responses to survey. The obvious conclusion is that the dealership tells salesman to pressure customer to rate dealer a 10. Would NOT recommend dealership. Also, if you look at all the other ratings on this website you will notice that they are all 5s except mine. Does that also tell you something.

Im visiting from Chicago and had issues with my truck they took excellent care of me and made me feel as if I was home much appreciated

A great buying experience at this dealership. As exciting as it is to get a new vehicle, Its become a process I dread due to past experiences at other dealerships. We were presented with a deal that was straight forward and too good to pass up. We we still had time on our current lease, but Gerosky and Corri worked with us so that the deal made good financial sense. We went in to purchase a vehicle for just my wife, but enjoyed the people, facility and process so much that I ended up with a new vehicle as well. We feel lucky to be a part of the Infiniti family and the great team here in Naples.

Great service. Typical prices.

Thank you so much to Naples Infiniti for such a seamless process! My husband and I are going home in a beautiful Q50, and it couldn’t have been easier. We got in touch with Antoine ahead of our visit, because we were driving from St. Petersburg. The professionalism he presented along with his offer made driving 2 hours away from the St. Pete/Tampa dealerships a no-brainer. He had everything prepared for us, and we were out the door in an hour. This was a truly pleasant experience.

Thank you Preston Reeder at Bonita Springs Infiniti for taking such good care of me and my Q50 each time I come there. I just got full services done and I couldnt be any happier with the service. I thoroughly enjoy being your customer.

Leased a QX50 from Naples Infiniti Bryan Neitz was our sales person. We were turning in our Q50 and Bryan turned us on to the QX50 what a great vehicle. We were in and out of there in no time. Great experience!!

My wife has a G37 and she gets great service here, her favorite thing is they wash your car after service.

I want to express what an excellent job Shaun Warner did. Very polite and attentive to his customers. Went over and beyond his call of duty.

Bryan Neitz was the best in providing me with a great experience when buying my car at Bonita Springs Infinity. All, at the dealership, were friendly, efficient, concerned about my needs and they worked very hard to achieve my goals. Thank you for restoring my faith in car buying.Karen Wasko

I would highly recommend Preston Reeder and the Bonita Springs Infiniti team. I purchased a 2013 IPL convertible sight unseen from my office in TN. Preston and then entire team at the dealership were very professional and forthright during the entire process. We negotiated my trade value and the convertible value over the phone and with photographs. I would not hesitate to do it again with this dealership.

I contacted Naples Infiniti to compare pricing for a new QX60. I live about 2 1/2 hours from the dealership but I wanted to get the best deal. Im not into playing games and was quickly assigned to Robert Dorsey and was able to do the entire deal through email. He is very efficient and made the process very easy. Not only did I get the best deal he delivered my car to my front door and took my old one away. Great customer service. This is my 2nd QX60 and I am very happy with my purchase. It is very easy to drive and I love all the safety features. I have been very happy with Infiniti cars and do not plan on changing anytime soon.

Fair prices and excellent service all the way around.

Great experience, friendly respectful staff.

Service staff is friendly and all the services and washing done in a timely manor. This service department really gets it. kudos to all.

Good customer services

We drove all the way from Orlando and after we had a bad experience in Fort Mayers Infinity, we decided to head to Naples. Bryan Neitz, the sales consultant, met us there. Despite we were late (6 pm), he was very polite. We had never left the dealership so fast. The process was smooth, he did not push and helped us to upgrade our 2015 model to 2017 at very good price. We trade our car in for a decent price, got the best deal and in 3 hours were on the way back to Orlando. Bryan Neitz and Luxon Estiverne were very professional and they really know their business. Thank you for your help. This dealership is a primary destination for us to upgrade our Infinity cars.

I worked with Jaime Rodriguez and found him to be outstanding, responsive, professional, helpful but not pushy. I would highly recommend him as someone easy and pleasant to work with.

I have had my Q60 for a couple of months and I am over whelmed with it. Its not my first Infiniti, I have had 9 since 2002.Knowing the staff at Naples was the reason why I was willing to travel from Kissimmee to get this one. I have dealt with Antoine in the past, the third for our family with him, and he made the process simple. He had the car waiting for us, and the final process was done quickly.Anyone looking for a new Infiniti should definitely consider going to Naples Infiniti.