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Bed Bath & Beyond
5351 North, Airport-Pulling Rd, Naples, FL 34109, United States
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Bed Bath & Beyond
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Ma
Review β„–1

There is a great variety of items for the home. They have specialty items. God bless USA.πŸ˜‡

We
Review β„–2

I want to give praises to a cashier Tina Marie whom took care of me yesterday. I have never had such a pleasant encounter. She was very helpful, friendly and knew a lot of information that I did not, such as the new credit card and the benefits that it has. Thank you once again and I look forward to returning soon!

Da
Review β„–3

Wife loves the store.. Im just tagging along. The staff is friendly enough. Stay out of the way beyond section. (Is that joke dated?)

Di
Review β„–4

Now remodeled with more space but less stuff

Ma
Review β„–5

Used to love this place. Now I can never find anything in stock. Forces me to buy on line.

Da
Review β„–6

Nice store, good selection of products. Friendly staff, good service. We miss our store at Coconut Point Mall!

De
Review β„–7

Great place to find everything for your bed, bath, or kitchen! Also they have great gift ideas and some very unique items! I enjoy shopping here and you will, too!

Mi
Review β„–8

The staff is somewhat helpful here. The store is sort of clean. I see a lot of dust on shelves and products a lot.

Su
Review β„–9

Family Friendy/ Fun Shopping & Safe Environment/Excellent Customer Service/ Well Staffed.

Di
Review β„–10

Well stocked, relatively clean and uncluttered, with plenty of stuff youd be happy to take home and live with. Particularly good for cooking and kitchen equipment, dishes, utensils for the dining room table and suchlike.

Ba
Review β„–11

Love Bedford Bath and Beyond. Use the coupons all the time since they dont expire. But what I dont use is they never never have enough registers open

Ka
Review β„–12

Always so much to pick from. Long line. Needs more cashiers

DE
Review β„–13

Beautiful store that has everything you can think and the associates are always willing to help.

Al
Review β„–14

Everyone was very nice and helpful... Keep up the great work... Be safe

ke
Review β„–15

OMG love this place like a Bed bath beyond / Sallys has all your high end hair styling products more than I ever seen stay other store

Ja
Review β„–16

They have bed bath and beyond

Al
Review β„–17

Love Bed Bath & Beyond! I can find anything for my home here. Now so much more! I am giving a 4 star only because they would not accept my 20% off coupon

Pe
Review β„–18

Found the drapery rods we were looking for and coffee. Now on to a DIY project. (They always have what we need!)

Is
Review β„–19

Used to be a nice place to buy almost anything.Different managers now ... all looks miserable doing their job. Ive there 3 times lately. Unfortunately the same horrible customer service.They are horrible even on the phone.No friendly (specially the manager)she look like she hate her job.no good service.

Jo
Review β„–20

Waited 10 min at the return line then was told I had to get in the regular line while the cashier just looked at me standing there. No wonder retail is down need to work on communicating to your guest or at least put up a sign that says get in line...js

J
Review β„–21

Always find what I need and some times things I dont. Great store

Mi
Review β„–22

Alot of parking! Great location! Great selection!

Ch
Review β„–23

Very good store, but the website has a much wider variety than in store. Thats probably obvious, but I was a little disappointed that there was only 1 mortar and pestle set for instance. That being said, this particular store has OUTSTANDING customer service and I really love shopping there. Literally selection in store is the only reason I went with 4 stars, keep up the great BB&B!

Ca
Review β„–24

In process of remodeling store soooo some shelves are empty but staff happy to assist you.

Su
Review β„–25

Love BBB but have shopped my last time at this particular store site. Every time I have gone to this location they dont have enough cashiers. The last 3 times there has been at least 15 customers in line with 2 cashiers and several employees just walking around the service desk. Today it took 25 minutes just to get to the register.

Ve
Review β„–26

Empty shelves, but good sales. Fast register lines, with good customer service

Ni
Review β„–27

The checkout line is always a mile long. Doesn’t matter what day or time. This is the only bed bath in Naples. Very frustrating.

Ev
Review β„–28

I love it, many thinks for great price.I was liking for one, special Xmas cookie., wit a music &lights up.

Ro
Review β„–29

This afternoon we called the store because my friend had originally bought a slim cycle at this store over the phone so we called they said our local store had it so we wouldn’t have to drive that far but unfortunately they failed to help us at the bell tower shop bed bath and beyond super unpleasant and rushing us on the phone my friend is an elderly person I was trying help her buy it . So we called back the Naples store and this time store manager Latynia helped us what a pleasure and great customer service skills she has. We ended up purchasing the slim cycle with her and we will pick it up at the store. Thank you for your help today and for being understanding of the situation. What a great asset to this company they have more of you around other stores.

Le
Review β„–30

This review and above all, recognition is well overdue. One of the management team members, Stenley, has consistently provided me exemplary service without a fault each time I have come across his company in the store. He assists me locating items and is always customer-centric in handling any issues that I may had in the past which are rare. Moreover, as a leader he is a prime example of what a manager should be as I have seen him interactive with his colleagues unassumingly.In addition, today his colleague, Katelyn, provided me some exceptional service in assisting me with a return promptly and effortlessly for both, myself and herself. Thank you, Stenley and Katelyn, for your service and for making your brand, Bed Bath & Beyond, my #1 shopping stop for my home.

Ma
Review β„–31

Lots of stock..helpful customer service

Ca
Review β„–32

Usually good but didnt have much to choose from in store on airport pulling

Th
Review β„–33

I found the perfect pillow. A hard one. Temper pedic. The hard one!!!!!!

Su
Review β„–34

Over priced but they have some nice products

Sa
Review β„–35

Staff that are very happy to assist you and friendly! Unfortunately, low stock, empty shelves, and long lines...

G
Review β„–36

Bed bath & beyond is an amazing place to shop. Anything and everything you could ever want in your bedroom or bathroom can be found at this store. Impeccably clean and courteous staff are always nearby to help you find what youre looking for. We enjoy just browsing the different kitchen items and always walk out paying for something we werent expecting to purchase. Always a happy and pleasant experience!

Fe
Review β„–37

And we love our yearly membership 20% discount

Pa
Review β„–38

Very helpful staff! Three people offered to help us find items. At checkout the woman was very helpful with accessing my on line coupon. Long line to check out but otherwise a very pleasant shopping experience.

AN
Review β„–39

Manager was so helpful with an online order I wanted to place.

An
Review β„–40

Disappointed that I had to seek out assistance for a purchase, but once I started conversing with the individual who was the expert on bedding, I was extremely impressed with her knowledge and recommendation. I wish I didnt have to seek out help, I feel the engagement should have been proactive on the part of the business, especially being a guy in a bedding store and being clueless to the territory. I cant remember the womans name, she gets a 5 star hands down, 3 star overall review due to the aforementioned engagement issue.

Br
Review β„–41

Clearly moving to an Online presence. The store is poorly maintained and appears understocked. The staff was great and very helpful.

Di
Review β„–42

Found everything I had on my list. Great store

Ga
Review β„–43

Good experience with salespeople

Ji
Review β„–44

Wrong information and did not get sale price

Su
Review β„–45

The very best Bed Bath and Beyond we have ever been to! Were from Chicago and this is absolutely the best! Super friendly staff! Excellent selection! Weve just moved to Florida and this is our go to place!

Lu
Review β„–46

Items I was looking for were nor in stock. Was difficult finding anyone to help in areas of the store

Ko
Review β„–47

Was asked if I needed help within 2 min. Described what I was looking for(washable mesh laundry bags) which I couldnt find at other businesses that day. Was immediately taken to them. Was offered further assistance until I was sure I had the sizes I needed. Also spotted my favorite hard to find licorice on way in, and bought the water filter pitcher that I forgot I needed on the way out and that I also failed to find at another business that day. They have long lines at checkout and manage them perfectly cause I only waited 4 or 5 minutes.

Mi
Review β„–48

Wouldnt recommend using curbside pickup! Sat there for half an hour and eventually went in to get my sisters order. This store is VERY busy.

fr
Review β„–49

Got most of what I needed at reasonable prices

Ch
Review β„–50

Not having a lot of stock on shelves. Did not buy anything.

La
Review β„–51

Sale prices are good

Lu
Review β„–52

Great merchandise, great presentation, incredibly long lines

Mi
Review β„–53

This Bed Bath & Beyond tries harder than any of the other ones Ive been in. I was pleasantly surprised to find that they sell a lot of bath products such as shampoo and conditioner and full-size bottles. They also have razors and shaving cream and body wash. I found exactly what I needed, and even things that were on my list for another store, I was able to pick up here. If you havent checked out this Bed Bath & Beyond, you should!

Le
Review β„–54

They are always so helpful at Bed Bath & Beyond and you can find just about anything you need

Ma
Review β„–55

Very organized, helpful staff, and good products. You get what you pay for, high quality. Always fun to just browse around.

JB
Review β„–56

The store has a lot of everything. The prices are not overwhelmingly high but perhaps a little higher than other stores that sell the same merchandise. However there are a lot of good deals to be had and you know that youre getting quality merchandise from this store. The customer service is also very good.

Au
Review β„–57

This is by far the best store I have ever been in. The checkout lines were very smooth and quick. Colin was very helpful with figuring out what coupons are best for me to use on my purchase. I love the new queue system by the way, it was way more efficient I was in and out in less than 20 minutes!

De
Review β„–58

Its always a pleasure shopping at this store. Customer service is great!! The staff is always ready to assist with a smile. I visited the store today to purchase a few items. Upon checking out I presented a 20% off coupon which was only available for online purchases. My cashier was David. He politely offered to locate an in store coupon for me on my phone. His professional demeanor and assistance was greatly appreciated. David is definitely a valuable asset to your team. Thank you David for your caring response and making the extra effort in assisting with my purchase. Youre the BEST!!!

Th
Review β„–59

Friendliest BB&B staff Ive ever met.

Os
Review β„–60

Dont shop here. These companies have no respect for American freedom.Go to overstock they stand for American principles.

Sa
Review β„–61

I got a few deals on towels and cooking set for such a deal !

Da
Review β„–62

A pleasing store to buy household products. Service is helpful. Prices are competitive. Recommend this outlet!

Sh
Review β„–63

They have one register open, and 13 people in line. I’m currently in line, and have been for 9 minutes. One person has completed their purchase since I’ve been in line

Ro
Review β„–64

Can always find useful items for the kitchen. Glassware, dishware, silverware. Cleaning products for stove and counter tops. Order silverware at the store. Salesperson was helpful and product arrived as promised. Use the coupons for even better prices.

Al
Review β„–65

When I walked in the front door, the line was almost to the side wall. I had only an exchange and grabbed it right away from the shelf ( thinking Id be an hour in line). I hurried to the end of the line and to my surprise- I WAS OUT THE DOOR IN LESS THAN 10 MINUTES!THIS PLACE IS GREAT!!! THE EMPLOYEES ARE QUICK AND HAPPY TO OBLIGE!

An
Review β„–66

I find everything I need in all departments. The staff is excellent. Very very helpful. If they cant find what you need, they look it up on computer. One of my favorite stores.

Mi
Review β„–67

These guys have absolutely everything you need for a home. It was my first time walking into this type of chain and I was impressed. Shelves were very tidy and the staff VERY helpful. Also worth to note they wernt β€œin your face” type of sales associates which I value because it allows you to shop at your own pace without being bothered too much. Keep up the good work to everyone here.

Di
Review β„–68

We live in Wisconsin and I think this was the nicest Bed Bath & Beyond I have ever been in! Clean, well organized and very efficient check out process.

Ma
Review β„–69

Found lovely bedding set for our remodeled guest bedroom. Perfect. Good shopping experience & easy return on another product. Helpful staff.

Ed
Review β„–70

Fun to visit because there is so much merchandise. Mind boggling! Always take a coupon. They dont really expire. Otherwise you will pay full price. Thats crazy.

He
Review β„–71

Employees are very helpful and always checking to make sure all their customers find what they are looking for! Pleasure shopping here!! Love their store coupon policy πŸ‘πŸ‘πŸ‘

An
Review β„–72

Always good stuff to see and many sales and deals lose to the holidays. Found some good stuff for the bedroom. To freshen the look.

Je
Review β„–73

Everywhere I walked there was an employee there smiling at you, not pushy, just willing to help you find what your looking for if you needed help. The one person went out of his way to help me find the correct hanger for my picture I was going to buy there. Awesome store....

Oa
Review β„–74

Good store..but suffering from new employee training as so many are due to covid..

Re
Review β„–75

Nice employee, but didnt have what I was looking for.

Sc
Review β„–76

The associates are extremely welcoming and knowledgeable. The store is clean and well stocked. I definitely recommend this location due to the great customer service I experience every visit.

Do
Review β„–77

The nail is in the coffin on this retailer . . A tired retail experience and suffering from inflated pricing so that they can offer their discounts . . .go online or if you want brick and morter do HomeGoods. HomeGoods, a tjx company, is a winner in the home goods retail space. The irony is the plan for a comeback is a self-branded line of goods.. Their gonna add this to the already stacked to the ceiling, un-edited offering. The place is so overstocked already. This retailer will go the way of Linens N Things and Pier1.... Its just a matter of time.

Pa
Review β„–78

There was a long line at checkout yesterday but with an employee supervising it moved along. Store has most anything you might need for bedroom, bath or kitchen. Great sale still on today.

Iv
Review β„–79

Good stuff

J
Review β„–80

So far, the worst experience at a retail store Ive ever had. Store is ridiculously laid out, you have to squeeze by the extremely long checkout line to enter. There is barely enough room to fit a shopping cart. 75% of merchandise has no price or shelf tag. Worker told me thats corporate policy. Then, when youre done, all customers have to wait in one long line and the cashiers leisurely call you to the registers one at a time. Ive been in the retail business for 43 years and have never seen such an inefficient system. If this is the way corporate runs all of their stores, the company is in serious trouble.

An
Review β„–81

After not having been there for quite a few months I went today. I wish I had not. Its like a junk shop now. You cant even navigate the aisles. Its terrible I would not recommend anyone to shop there. Its like the get stock and pack it all in with no thought of people to move around. I used to love this store. What the heck happened ?

Gl
Review β„–82

Vast array of merchandise and gadgets for the home. Most staff on the floor are very friendly with the exception some cashiers--in particular an older sun damaged octogenarian male cashier, who is so rude and chronically unhappy I actually let people go ahead of me in line if hes the next cashier available, I avoid him so I wont be yelled at, he always barks at me! The managers need to keep employee morale higher and customer focused. I wanted to buy an Oral B toothbrush and there were none on the shelf, only little tags that said Bring this to cashier and they will get the product for you or something like that. I dutifully brought the tag to a cashier and she rolled her eyes at me, wordlessly left to get the product, wordlessly rang it up and when I said I had a coupon she barks one thing at a time its like youre disturbing their afternoon by purchasing products! Well OK I guess internet deliveries will destroy those jobs and I cant say Ill feel bad.

Ma
Review β„–83

Employee very nice & coupon. Excellent

Br
Review β„–84

Great people with great products

Al
Review β„–85

Everything you need, you find here. Very friendly staff

Kb
Review β„–86

Found everything we were looking for, plus the bonus of our adorable & friendly cashier, Joy from The Bronx!

J
Review β„–87

Walked out 1 person on register with a long line

Ba
Review β„–88

In and out in 10 min found what I needed....like the new checkout method..seems efficient..forgot my cupon dang it....

Te
Review β„–89

I had a couple returns and that was done quickly and efficiently at the customer service counter I did have my receipt and then I did not have my 20% off my entire order coupon with me but I did go back two days later and they honored that coupon I love Bed Bath & Beyond plus my daughter is on the therapeutic mattress pillow boxes that they sell at Bed Bath & Beyond:-) just throwing that in there but actually very good customer service and theres always someone asking if you need help finding something which is very helpful when you dont know your way around a new store that you hadnt been in before

GD
Review β„–90

Must be a sale on; prices were great. Busy, but excellent service. Staff working around the store offered to assist.

Ki
Review β„–91

Didnt have what I wanted but has good stuff

St
Review β„–92

Good selection and store is clean. You can always find a 20% coupon to come close to Amazons prices. Staff are helpful and willing to help save you money.

Re
Review β„–93

Terrible terrible terrible - I bought a $20 frying pan less than 1 year ago. Used to be a no hassle return policy so I did not keep my receipt. They changed policy so no warranty for me - that means lifetime warranty only valid if you catalog all your receipts. The $300 juicer I was going to buy, left it on the counter. I can get same items on Amazon, lowest prices, no hassles, delivered to me.

Th
Review β„–94

Best shopping experience possible. Everyone is so friendly and knowledgeable in this store. They go out of their way to help which is so appreciated by customers.

Je
Review β„–95

Never enough registers open! The line was so long. Ridiculous for a weekday. Theres 5 people walking around the store asking me if I found everything ok. How about finding me an open register?

Sa
Review β„–96

Too many strong perfumey odors. Always feel like I cant breathe in there. No room to move around. Makes it difficult to look at items. I know there is a lot to offer but you just cant get to all of it.

Jo
Review β„–97

Danielle helped me find everything I needed with a smile and top notch customer service. Then Florence gave me a phenomenal wrap. I will be back for sure

Ed
Review β„–98

Layout could be improved and customer help was hard to find. The lines at the checkout were long and slow.

Ca
Review β„–99

Crowded. The line was 47 people deep.

Gi
Review β„–100

It was a nice experience. The store is very big and organize. There are a lot of beatiful and useful things for the house. I had some doubts about a product I wanted to buy, and I had help from the store staff. Its a little expensive but it has coupons and discounts. I liked this store.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:5351 North, Airport-Pulling Rd, Naples, FL 34109, United States
  • Site:https://stores.bedbathandbeyond.com/Naples-FL-34109-128?MCID=YT_YEXT
  • Phone:+1 239-514-8293
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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